1 arc service delivery manager jobs found in Atlanta

Southern Company JOB SUMMARY: The Artificial Intelligence (AI) Projects and Innovation Manager is needed within the Georgia Power Customer Experience (CX) organization to lead truly 'getting data out of the box', capitalizing on the unprecedented availability of AI technology, and delivering AI/ML solutions that will enhance the lives of our customers and meet our internal clients' needs. As such, the purpose of this role is to lead a newly formed team of highly skilled employees responsible for: Engaging CX business units to understand business needs and whether AI can be a potential solution; Pushing the data-driven culture within CX by facilitating AI-based literacy and readiness initiatives; Testing innovative approaches using traditional and/or Generative AI in Proof-of-Concept (POC) or pilot project settings to solve CX client needs; Assisting with the ushering of successful POC/pilot solutions into production for long-term client use; and Managing...