Aug 24, 2024
POSITION SUMMARY The Credit and Collections Coordinator role combines a focus on timely collections and dispute resolution with ensuring adherence to complex tax regulations.
POSITION DUTIES AND RESPONSIBILITIES Essential Functions • Manage portfolio of accounts through calls, emails, and on-site visits • Upload invoices into the customers’ portal. • Resolve billing disputes through negotiation and problem-solving. • Escalate severely delinquent accounts to external collections. • Process customer inquiries and reconcile invoices/credit memos. • Maintain accurate customer data in SAP, including customer name, credit limits and payment terms to accurately bill. • Establish credit limits based on risk assessment within grant of authority. • Collaborate with cross-functional teams on credit memos, cancellations, and rejected complementos. • Monitor and report credit concerns to management. • Contribute to process improvements and support daily...
Mitsubishi Electric Automation
Lateral Carretera Estatal 431, Km 2+200,, Lote 91 Modulos 1 y 2 Hacienda la Machorra, El Marques, Querétaro