Sep 07, 2024
Aquent
This job is not offered on C2C.
This position is with a large utility company in Los Angeles. This role is 3 months long, 40 hours per week. There may be a possibility of extension.
You will be assisting our Experience Design team to create personas and journey maps, which will assist in making our field personnel more efficient.
You'll be working directly with members of our Transmission & Distribution group, with minimal oversight from the Design Group manager, developing a research plan and delivering journey maps and persona documents for three user groups of a common tool used by field personnel.
Research:
Performing virtual and in-person interviews with three field roles who use a common tool
Developing journey maps and personas for the three field roles
Interfacing directly with the 'clients' in our Transmission & Distribution operating unit.
Planning and leading workshops to gather requirements to evolve designs.
Interviewing users...
Professional Diversity Network
Los Angeles, CA, USA
Full-Time