10 sr contact center application engineer dw jobs found

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Key Responsibilities: Lead the deployment of AI applications and models in the contact center environment. Utilize Nice Enlighten and Enlighten XO for implementing AI-driven solutions. Collaborate with various teams to ensure seamless integration of AI models. Enhance customer experience by integrating AI to streamline agent tasks. Provide technical guidance and support throughout the AI deployment process. Preferred Experience: Proven experience in working with AI in contact centers. Familiarity with Nice Enlighten is highly desirable. Skills Contact Center Expertise...