8 service desk technician level i jobs found

ASG Position Description We're hiring for a Service Desk Technician Level 1 to provide telephone technical support of hardware, systems, sub-systems and/or applications for customers. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. This position pays $20-23/hr. Location: This is a fully remote position, due to contractual obligations some geographical locations may not be considered. Responsibilities: Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Assist with managing escalated customer issues and creation of updates to...

ASG Position Description We're hiring for a Service Desk Technician Level 1 to provide telephone technical support of hardware, systems, sub-systems and/or applications for customers. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. This position pays $20-23/hr. Location: This is a fully remote position, due to contractual obligations some geographical locations may not be considered. Responsibilities: Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Assist with managing escalated customer issues and creation of updates to...

ASG Job Type Full-time Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we first ask, "Is the decision consistent with our moral and ethical principles?" We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team. Responsibilities: Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Assist with managing escalated customer issues and...

ASG Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we 1st ask "Is the decision consistent with our moral and ethical principles". We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team. Responsibilities: Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Assist with managing escalated customer issues and creation of updates to process and procedure...

Redwood Credit Union Redwood Credit Union is seeking an IT Specialist I which is an entry-level technical position that ensures the confidentiality, availability, and integrity of computing systems within the organization. Provide first-tier support for desktop applications and equipment, telephones, and end-user rights management within a team environment. Provide superior customer service that meets the RCU service standards and values to team members of Redwood Credit Union. Key Responsibilities Computer Operations: o Follow department operations run books for daily operational functions and desktop environment. o Maintain service log of information systems error logs and maintenance calls. o Review and maintain systems focused on desktop performance and security, such as Anti-Virus, Patching, and Inventory. o Document all calls and requests in the IT support ticketing system. o Operate daily and monthly operations checklists to maintain the security and...

Metropolitan Airports Commission Position Summary As the IT Operations Assistant Director, you will be at the forefront of innovation, ensuring seamless technology operations that keep the Metropolitan Airports Commission running 24/7. In this role, you will: Own the end-to-end IT operations strategy-from service desk to major incident response. Lead IT Service Management (ITSM) excellence, including ServiceNow product ownership, Change Advisory Board, and IT Asset Management. Collaborate across teams and vendors, ensuring top-tier performance and financial stewardship. Champion innovation by introducing cutting-edge technologies, methodologies, and best practices. Deliver measurable impact through continual service improvement and a service-first mindset. Your scope includes: 24/7 Service Desk operations Major incident response and resolution ITSM process ownership and governance Service catalog and service introduction Vendor and financial management...

WIN Waste Innovations WIN Waste Innovations is looking for a Maintenance Manager is responsible for the management of all activities related to operations and development of the facility in conjunction with the Operations and Plant Manager. They will also be responsible for the safe, proper, and efficient operation and maintenance of the facility in accordance with company policies and standards, under the direction of the Plant Manager. They will manage and coordinate Maintenance activities to include but not be limited to installing, inspecting, testing, repairing, adjusting, and calibrating all plant equipment and instrumentation. Responsibilities: Plans, assigns, and supervises the work of the operations, maintenance (where applicable) and labor departments during daily operations and plant outages Responsible for developing, maintaining, and instituting operating and emergency procedures Makes daily inspections of plant machinery and equipment; inspects ongoing...

WIN Waste Innovations WIN Waste Innovations is looking for a Maintenance Manager is responsible for the management of all activities related to operations and development of the facility in conjunction with the Operations and Plant Manager. They will also be responsible for the safe, proper, and efficient operation and maintenance of the facility in accordance with company policies and standards, under the direction of the Plant Manager. They will manage and coordinate Maintenance activities to include but not be limited to installing, inspecting, testing, repairing, adjusting, and calibrating all plant equipment and instrumentation. Responsibilities: Plans, assigns, and supervises the work of the operations, maintenance (where applicable) and labor departments during daily operations and plant outages Responsible for developing, maintaining, and instituting operating and emergency procedures Makes daily inspections of plant machinery and equipment; inspects ongoing...