85 service desk analyst jobs found

Wabtec Job Description Summary: The Service Desk Analyst will use critical thinking and standard operating procedures to perform IT support activities and resolve issues to ensure effective and timely resolution of tickets. This position ensures the integrity and reliability of the client computing environment and provides first and second level support in all technology related issues. The Service Desk Analyst responsibilities include installing, diagnosing, repairing, maintaining, and upgrading all hardware, related equipment and software while ensuring optimal workstation performance.  They will work with other groups and in particular the Service Desk Leads to provide the necessary support to resolve client and site issues.   Duties and Responsibilities: Perform Service Desk tasks according to Standard Operating Procedures (SOPs). Identify and deliver computer hardware, software and miscellaneous services meeting the defined Service Level Agreements (SLAs)....

Hasi About HASI HASI is an investor in sustainable infrastructure assets advancing the energy transition. With more than $15 billion in managed assets, our investments are diversified across multiple asset classes, including utility-scale solar, storage, and onshore wind; distributed solar and storage; RNG; and energy efficiency. We combine deep expertise in energy markets and financial structuring with long-standing programmatic client partnerships to deliver superior risk-adjusted returns and measurable environmental benefits. HA Sustainable Infrastructure Capital, Inc. is listed on the New York Stock Exchange (Ticker: HASI). For more information, please visit hasi.com . Position Summary The Service Desk Analyst serves as the initial point of contact for IT and customer support, ensuring proper operation of workstations, endpoints, and critical audio/visual (A/V) systems-including Crestron, Poly, Zoom, and Microsoft Teams room technologies. They address a wide variety of...

Fidelity Investments Job Description: The Role The International Middle Office Associate provides support to two trading desks, the Fidelity Capital Markets International Equity Trading Desk and the Fidelity Foreign Exchange Trading Desk. Becoming experienced in middle office support for international equity; assisting traders with issues, supervising and facilitating trade allocations, trade configurations and input, troubleshooting P&S and settlement problems by researching, taking corrective actions and solving root cause Primary contact for electronic order flow exceptions for the international equity trading desk Confirming the financial details of all foreign exchange trades and settling the trades to the appropriate banking instructions. This requires direct phone and electronic contact with Fidelity Retail representatives, brokers, external correspondent and broker/dealer clients and domestic and international banks Reconciling of daily FX foreign currency...

Bunge City : Chesterfield State : Missouri (US-MO) Country : United States (US) Requisition Number : 43813 A Day In The Life: The Executive Support IT Analyst demonstrates a high level of professionalism, prioritizing quality IT support for the Executive Leadership Team (ELT). Responsibilities include proactive and reactive IT support for laptops, mobile devices, software, video conferences, and other IT related equipment and services utilized by the Executive Leadership Team. When not supporting the ELT, the person in this role will supplement the IT Support staff participating in end user support, the maintenance of our base of several thousand laptops, desktops, and mobile devices, and other IT Support duties. What You'll Be Doing: * Provide first line, "white glove" care to the Executive Leadership Team * Establish processes, procedures, and documentation for supporting ELT members around the globe * Utilize approaches which reduces...

Bridgewater State University Title Staff Assistant, Help Desk Analyst Department Summary Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater's accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement. Our commitment to diversity, equity, and inclusion is reflected in our institutional values , which ensure that all students are supported and succeed. Bridgewater has the tools and technical infrastructure to support students-both on campus and off. Our wireless network offers high-speed internet connectivity throughout our campus. We offer...

Macerich Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career. About the Role The Business Systems Analyst (BSA) serves as the primary liaison between Revenue Accounting stakeholders to gather, analyze, and validate requirements for changes to business processes, policies, and systems. They work closely with stakeholders to understand issues and enhancement requests over the commercial real estate Yardi modules, then document, prioritize, and design solutions in collaboration with departmental power users . BSAs play a key role in application strategy, change management, and process optimization, contributing to cross-functional initiatives and process improvements. The successful candidate must be able...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...

Sharp HealthCare Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: 5 AM - 8 AM Flexible Start Weekend Requirements: As Needed On-Call Required: Yes Hourly Pay Range (Minimum - Midpoint - Maximum): $53.570 - $69.120 - $77.410 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Provides leadership and guidance to the IAM Security team, organization and business partners on Sharp HealthCare's Identity and Access Management (IAM) and Epic Security strategy; ensuring policies...

Redwood Credit Union Redwood Credit Union is looking for a Compliance Analyst, who will be responsible for proactively identifying and evaluating risks and controls, completing regulatory compliance analysis and research, identifying issues and/or areas for improvement in efficiency or effectiveness, and working with management in developing actions plans to ensure risks are effectively mitigated and issues are corrected. Work with broad discretion on assignments of a varied and diverse nature. Plan, organize, and perform other Compliance activities and projects. Key Responsibilities Compliance: * Review and conduct in-depth analysis on regulatory and legal changes affecting financial institutions to determine applicability and impact to RCU. * Research regulatory/legal questions for other departments as assigned. * Prepare and present analysis summaries and findings to RCU management to assist in decision-making. * Independently work with RCU departments to...

Macerich Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents. About the Role: The Business Systems Analyst IV is a strategic leader responsible for driving Macerich’s solution development, process optimization, application strategy, and technology adoption. Acting as the primary liaison between business units and stakeholders, this role champions crossfunctional collaboration, change management, and vendor relationship management to deliver efficiencies, automation, and improved quality of information. Combining strong analytical acumen, process innovation, business insight and some technical expertise with exceptional communication and leadership skills, the BSA 4 plays a pivotal role in advancing organizational effectiveness and enabling meaningful change. The successful candidate must be able to perform the essential...

Redwood Credit Union Redwood Credit Union is looking for a Market Analytics Analyst II, who will be responsible for analyzing data, Member demographics and behavior that results in actionable insights to support internal objectives, product development, and market penetration. The team provides standard reports and analytics to the product owners and management that drive decisions on product, service, geography, and channels. Use business data to identify and segment target audiences. Conduct competitive and market research and analysis. Responsible for a variety of functions needed to support the organization's goals and strategic initiatives. Key Responsibilities Department Operations: * Convert data into useful insights used to drive decision making. Use the data warehouse, MCIF system, or third-party systems along with other data tools and resources to target key audiences. Provide regular reporting and analysis and provide recommendations. * Develop segmentation...

Redwood Credit Union Redwood Credit Union is seeking a Senior Compliance Analyst who will be responsible for proactively identifying and evaluating risks and controls, completing regulatory compliance analysis and research, identifying issues and/or areas for improvement in efficiency or effectiveness, and working with management in developing action plans to ensure risks are effectively mitigated and issues are corrected. Work independently with broad discretion as assignments may be varied, diverse, and difficult in nature. Provide guidance and leadership to other team members in Compliance. Plan, organize, and perform Compliance activities and projects. Key Responsibilities Compliance: o Review and analyze regulatory and legal changes affecting financial institutions to determine applicability and impact to RCU. o Research regulatory/legal questions for other departments as assigned. o Present analysis and findings to RCU management. o Independently work with RCU...

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: Securities Lending Analyst Location: Salt Lake City, UT 84111 Contract Length: 6+ Months On Site Work Job ref #243084 Job Description: Developing and maintaining strong relationships with all stakeholders - Business, Engineering, Operations and Credit. Actively engage, partner and drive changes, provide excellent service and support. Delivering transactions in agreed time-frames, as per SLA's whilst improving quality of processing, reducing errors and inculcating the zero error culture. Proactively managing operational risk inherent in business. Ensuring all operational risk/issues are identified and mitigated...