832 senior it manager customer service and products jobs found

Wabtec It's not just about your career or job title... It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who will you be working with? The Wabtec Services IT team supports the strategy, initiatives, and IT solutions/systems that unlock growth and productivity for Wabtec aftermarket businesses. The Data Products team currently supports all strategic initiatives that lay the foundation of data that various business teams leverage to drive productivity and efficiency in how we deliver service to our customers. In particular, the CMR (contract margin review) systems create the...

Wabtec It's not just about your career or job title... It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who will you be working with? The Wabtec Services IT team supports the strategy, initiatives, and IT solutions/systems that unlock growth and productivity for Wabtec aftermarket businesses. The Data Products team currently supports all strategic initiatives that lay the foundation of data that various business teams leverage to drive productivity and efficiency in how we deliver service to our customers. In particular, the CMR (contract margin review) systems create the...

Wabtec It's not just about your career or job title... It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who will you be working with? The Wabtec Services IT team supports the strategy, initiatives, and IT solutions/systems that unlock growth and productivity for Wabtec aftermarket businesses. The Data Products team currently supports all strategic initiatives that lay the foundation of data that various business teams leverage to drive productivity and efficiency in how we deliver service to our customers. In particular, the CMR (contract margin review) systems create the...

Wabtec It's not just about your career or job title... It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. We are looking for students who want to move and improve the world! If you have interests in the areas of diesel technology, logistics, supply chain, technical services, and/or leadership, you can gain real work experience with our products in the Locomotive Maintenance Field Services businesses. Our 10-week Summer Internship Program encourages college students to explore their professional interests while working on real business projects. Our program goal is to bring...

Wabtec It's not just about your career or job title... It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. We are looking for students who want to move and improve the world! If you have interests in the areas of diesel technology, logistics, supply chain, technical services, and/or leadership, you can gain real work experience with our products in the Locomotive Maintenance Field Services businesses. Our 10-week Summer Internship Program encourages college students to explore their professional interests while working on real business projects. Our program goal is to bring...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Creative Circle Our client in the restaurant and food service space is seeking a Marketing Operations Project Manager to join their team full-time out of Greensboro, NC. This is a direct hire role, and will require being on-site Monday-Thursday. The Marketing Operations Project Manager will lead the Marketing Operations team, setting the vision for standardized processes, improving efficiency, and ensuring alignment across marketing initiatives. This role is responsible for overseeing marketing project workflows, driving technology adoption, and supporting cross-functional collaboration to enhance marketings strategic impact as well as plays a critical role in structing unique projects (i.e. sponsorships or events) to ensure they integrate seamlessly into marketings workflow. Key Job Functions: 30%: Leadership and Team Management Leads, coaches, and develops the Marketing Operations team, setting the vision, goals and priorities for marketing workflow and project execution....

Merck Job Description Position Overview - Essential Functions include, but are not limited to: Under the direction of the Operational Coach (Manager), this senior position operates and assists coaches with managing automatic solid-dose packaging equipment as part of an empowered work team. Routinely performs and lead line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures. Primary Activities include, but are not limited to: Senior Operator Responsibilities: Carry out our mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule. Function as a role model in our team-based Employee Involvement culture, focusing on continuous improvement of Wilson Operations. Operate and assist in trouble- shooting and problem resolution...

Merck Job Description Position Overview - Essential Functions include, but are not limited to: Under the direction of the Operational Coach (Manager), this senior position operates and assists coaches with managing automatic solid-dose packaging equipment as part of an empowered work team. Routinely performs and lead line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures. Primary Activities include, but are not limited to: Senior Operator Responsibilities: Carry out our mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule. Function as a role model in our team-based Employee Involvement culture, focusing on continuous improvement of Wilson Operations. Operate and assist in trouble- shooting and problem resolution...

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Manager, Retention Strategy is a member of the Xfinity Base Management Team and primarily responsible for driving the proactive base management strategy for Xfinity's 30 million residential customers. As a subject matter expert in customer marketing and strategy, the...

Apex Systems, Inc. Job#: 3014032 Job Description: Position Summary We are seeking a Product Manager to deliver innovative digital Omni Fulfillment experiences for a leading retail and ecommerce platform. In this role, you will collaborate with business, supply chain, engineering, and cross-functional teams to define and execute strategies that optimize fulfillment operations and post-purchase client experiences across web, iOS, and Android applications. You will drive seamless integration between front-end and back-end systems, ensuring a first-class, personalized experience for customers across multiple regions. Key Responsibilities Support the overarching Omni Fulfillment strategy by identifying and prioritizing business needs and opportunities to maintain a competitive edge in ecommerce. Collaborate with key stakeholders, balancing competing interests and aligning partners around a clear product vision. Work closely with other Product Managers to leverage...

Apex Systems, Inc. Job#: 3013969 Job Description: Client: Financial Services Team: Marketing Services Platform and Execution Job Title: CMS Product Manager Location: Charlotte, NC | Hybrid 3x/week Contract Length: 18+ months Rate: $55-65/hr (depending on years of experience) Top Requirements: 7+ years of Product Management experience, with a strong background in managing complex products and technical initiatives. Must have CMS experience preferably with Adobe Experience Manager (AEM), and an understanding of content management systems. Demonstrated technical acumen and experience working within technically complex organizations. Proven ability to manage and prioritize product backlogs, translate requirements into user stories, and oversee testing and release processes. Experience working in Agile/Scrum environments, partnering with teams to deliver high-quality features. Plusses: Prior experience in marketing or content management...

CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: The Risk Adjustment Manager plays a critical role in the development and execution of the corporate risk adjustment strategy. The role serves as a dedicated resource within the organization for Medicare Advantage, Medicaid and ACA markets, coordinating and leading the end to end strategy by applying improvements and driving cost-effective risk adjustment actions across all organizational populations and products. ESSENTIAL FUNCTIONS: Proactively create, manage and communicate Risk Adjustment related encounter or submission KPIs, OKRs, ROI, action plans, progress and risks within organizational teams. Develop and manage tracking tools, dashboards, and metrics for monitoring the progress of the encounter integrity and submission accuracy in collaboration with cross-functional teams and senior leadership. Conduct impact analysis and formulate actions related to all risk adjustment-related regulatory...

CSL The Opportunity: Reporting to the Director Strategic Sourcing Logistics & Warehousing, as the Sr. Manager, Regional Category - Logistics & Warehousing , you will manage the Americas portfolio of the key Global Logistics & Warehousing Category and will be responsible for the development and execution across CSL Behring, CSL Vifor and CSL Seqirus (the entire CSL Group) for the allocated category and region to ensure best value for CSL while managing risk and maintaining compliance in sourcing practices. You will lead and/or support global sourcing or bid activities, lead regional sourcing projects and activities and building and maintaining relationships with key stakeholders internal to CSL Group and within key regional vendors. This is a hybrid role, which offers a combination of an onsite and remote work schedule. #LI-hybrid The Role: Develop Plans aligned to CSL Global and Procurement Strategy: Develop and implement annual action plans for...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Massachusetts Bay Transportation Authority (MBTA) is a leading provider of public transportation services in North America, and the 4th largest agency in the United States. Serving Boston, Massachusetts and the surrounding communities, we provide and are responsible for multi-modal transit operations within Greater Boston, including commuter rail service that extends beyond the core of the MBTA service area. As a key driver for the...

Barclays Summer Internship Program Overview Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why the Public Finance Summer Intern Program? At Barclays, we're dedicated to providing comprehensive investment banking and capital markets solutions to our public sector clients. Covering state and local governments, public authorities, health care systems, universities and other not-for-profit organizations, our Public Finance team helps clients with their complex...

Barclays Summer Internship Program Overview Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why the Sales, Trading and Structuring Summer Intern Program? Barclays makes markets in nearly all major asset classes, providing sophisticated, timely solutions to our clients. Our Sales, Trading and Structuring teams work in a fast-paced, dynamic and exciting environment, quickly processing information and anticipating market trends to help clients make their next move....

National Grid About us National Grid is hiring a Planner for our Portfolio Planning department in Carnarsie, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose As the NYC or Long Island Gas Program Manager you will provide program/portfolio management in order to ensure all work is delivered and mandated targets are met. Manage the NYC or Long Island...

Barclays Embark on a transformative journey as a Service Recovery Manager. At Barclays, our vision is clear - to redefine the future of banking and help craft innovative solutions. In this role, you will support the management of major incidents while learning how to simplify processes and contribute to eliminating root causes. You will work alongside experienced colleagues, gaining exposure to recovery strategies and best practices. By assisting in continuous improvement this will help strengthen systems and processes, while developing the skills needed to anticipate challenges and contribute to seamless customer experiences. This role offers the opportunity to build your expertise, collaborate across teams, and grow into a trusted member of the technology organization. To be successful as a Service Recovery Manager, you should have experience with: Awareness of ITIL Service Operations disciplines such as event, incident, problem, change, and continuous service...