May 04, 2025
PerkinElmer
Responsibilities
Location Framingham, MassachusettsUS
Job ID REQ-054990
Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer sites with best-in-class service Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Deliver customer familiarization for instrument operation and maintenance Communicate service offerings including training, support, software, laboratory services products and field upgrades Partner with our customers to understand their analytical workflow and applications Mentor and develop Customer Support Engineers in both technical and soft skills Support the local instrument sales representative(s) to help secure new instrument orders Provide service that helps to drive the sale of new service agreements, service agreement upgrades and instrument...
Professional Diversity Network
Framingham, MA, USA
Full-Time