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senior customer success manager strategic accounts

373 senior customer success manager strategic accounts jobs found

Professional Diversity Network
Nov 25, 2025  
Senior Customer Success Manager, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we enable organizations to deliver...
Professional Diversity Network CA Full-Time
Professional Diversity Network
Nov 25, 2025  
Senior Customer Success Manager, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we enable organizations to deliver...
Professional Diversity Network TX Full-Time
Professional Diversity Network
Nov 25, 2025  
Senior Customer Success Manager, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we enable organizations to deliver...
Professional Diversity Network AZ Full-Time
Professional Diversity Network
Dec 08, 2025  
SEO Account Manager
Creative Circle Our marketing agency client is looking for a fully remote SEO Account Manager with experience in organic SEO campaigns to join their team full-time. The client has clients on the west coast so you must be open to joining calls on PST time as needed. The SEO Account Manager role will be responsible for building and growing client relationships, while also project managing client campaigns. SEO Account Manager Responsibilities: - Onboard new clients - Serve as point of contact for up to 40 different client accounts - Collaborate with the SEO team to create organic SEO strategies for your clients - Manage client project timelines, deliverables and budgets - Assist in the development of strategic plans and assign tasks using project management platform (Asana) - Review campaign data to determine success and effectiveness; provide reporting updates to client SEO Account Manager Requirements: - Minimum 3 years of client-facing experience in an agency setting with...
Professional Diversity Network Charlotte, NC, USA Full-Time
Professional Diversity Network
Dec 06, 2025  
Senior Customer Success Manager - West
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for About Genesys Genesys orchestrates billions of customer experiences...
Professional Diversity Network AZ Full-Time
Professional Diversity Network
Dec 06, 2025  
Senior Customer Success Manager - West
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for About Genesys Genesys orchestrates billions of customer experiences...
Professional Diversity Network CO Full-Time
Professional Diversity Network
Dec 06, 2025  
Senior Customer Success Manager - West
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for About Genesys Genesys orchestrates billions of customer experiences...
Professional Diversity Network UT Full-Time
Professional Diversity Network
Dec 05, 2025  
Global Enterprise Account Manager
VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada, with preference for those near Chicago, IL or Toronto, ON for periodic in-person collaboration. VelocityEHS is seeking a Global Enterprise Account Manager to nurture and grow relationships with existing global enterprise customers. This role is key to helping clients achieve their EHS and ESG objectives while maximizing account growth through a consultative and strategic approach. You’ll serve as the trusted advisor and primary point of contact for a portfolio of global enterprise customers, working cross-functionally with internal teams to ensure a high-quality customer experience. Key Responsibilities: Account Ownership: Be the primary sales contact for a portfolio of enterprise customers. Build deep understanding of their priorities, org structure, and strategic initiatives. Growth & Expansion: Identify and close opportunities to...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Dec 05, 2025  
P4 Sr. Customer Success Manager
Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Dec 04, 2025  
Enterprise Account Manager
VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration . Are you an experienced relationship-builder who thrives on expanding business with complex, enterprise customers? VelocityEHS is looking for an Enterprise Account Manager to grow software bookings within existing enterprise accounts. This role is not about renewals or support. As the primary sales contact for your portfolio, you will combine a consultative, customer-centric approach with a hunter’s mindset — always looking for ways to deepen our value and footprint. You’ll help our customers unlock the full potential of VelocityEHS, while driving meaningful growth and hitting aggressive expansion goals. If you thrive on uncovering whitespace, selling multi-threaded, and closing new deals with existing logos, this is your next big move. Primary Duties and Responsibilities Account Ownership: Be the primary sales...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Dec 04, 2025  
Mid-Market Account Manager
VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration . Are you a relationship-driven sales professional passionate about growing existing business through strategic expansion? VelocityEHS is seeking a Mid-Market Account Manager to drive new software bookings from within our existing customer base. This is not a renewals or support role — we have dedicated teams for that. Your sole focus is identifying opportunities to sell additional VelocityEHS products into current Mid-Market accounts and expanding our presence across departments, users, and solutions. As the primary sales contact for your portfolio, you will combine a consultative, customer-centric approach with a hunter’s mindset — always looking for ways to deepen our value and footprint. You’ll help our customers unlock the full potential of VelocityEHS, while driving meaningful growth and hitting aggressive...
Professional Diversity Network Chicago, IL, USA Full-Time
Professional Diversity Network
Dec 04, 2025  
Executive Customer Success Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for Job Description Job Title: Executive Customer Success Manager...
Professional Diversity Network IL Full-Time
Professional Diversity Network
Dec 04, 2025  
Executive Customer Success Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for Job Description Job Title: Executive Customer Success Manager...
Professional Diversity Network IN Full-Time
Professional Diversity Network
Dec 04, 2025  
Executive Customer Success Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for Job Description Job Title: Executive Customer Success Manager...
Professional Diversity Network TX Full-Time
Professional Diversity Network
Dec 02, 2025  
Executive Customer Success Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Executive Customer Success Manager (Individual Contributor) Location: Remote / Hybrid - United States Bring your passion for customer success to Genesys At Genesys, we're reimagining what's possible...
Professional Diversity Network TX Full-Time
Professional Diversity Network
Dec 02, 2025  
Executive Customer Success Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Executive Customer Success Manager (Individual Contributor) Location: Remote / Hybrid - United States Bring your passion for customer success to Genesys At Genesys, we're reimagining what's possible...
Professional Diversity Network VA Full-Time
Professional Diversity Network
Dec 02, 2025  
Executive Customer Success Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Executive Customer Success Manager (Individual Contributor) Location: Remote / Hybrid - United States Bring your passion for customer success to Genesys At Genesys, we're reimagining what's possible...
Professional Diversity Network CA Full-Time
Professional Diversity Network
Nov 27, 2025  
Strategic Account Manager
WIN Waste Innovations WIN Waste Innovations is looking for a Strategic Account Manager. They will fosters and maintains relationships with new and existing business accounts by delivering excellent account management, providing innovative solutions to solve unique business needs, and identifying service enhancements for customers that increases customer loyalty, retains long-term business, and provides opportunities for increased sales growth. This position is responsible for a book of business nationwide. Responsibilities: Maintains positive client relationships with key decision makers and manages pricing, service changes and contract renewal and negotiation process to deliver maximized value for the customer and profitability for WIN Waste Innovations. Effectively communicates and exchanges account information between all WIN Waste Innovations operating entities. Provides primary point of contact for customer and collaborates with client services team to ensure all...
Professional Diversity Network Portsmouth, NH, USA Full-Time
Professional Diversity Network
Nov 25, 2025  
Senior Technical Account Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Senior Technical Account Manager (Senior TAM) is responsible to deliver technical success to the Genesys customers by being a multi-tasking, relentless problem solver, who can represent Genesys brand in...
Professional Diversity Network TN Full-Time
Professional Diversity Network
Nov 25, 2025  
Senior Technical Account Manager
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Senior Technical Account Manager (Senior TAM) is responsible to deliver technical success to the Genesys customers by being a multi-tasking, relentless problem solver, who can represent Genesys brand in...
Professional Diversity Network IN Full-Time
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