139 professional services jobs found in Charlotte, NC

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking an additional member to the AI and Custom Services team within Enterprise Professional Services. The ideal candidate is a passionate, self-managed individual who delights customers with their communication skills. Creating new design patterns, pushing the boundaries of product and straddling the line between tactical and strategic are all in a typical day's work. This candidate must have the technical prowess to problem solve unique and challenging customer requirements, build to specification efficiently via Five9 software...

Creative Circle Our marketing agency client is looking for a fully remote SEO Account Manager with experience in organic SEO campaigns to join their team full-time. The client has clients on the west coast so you must be open to joining calls on PST time as needed. The SEO Account Manager role will be responsible for building and growing client relationships, while also project managing client campaigns. SEO Account Manager Responsibilities: - Onboard new clients - Serve as point of contact for up to 40 different client accounts - Collaborate with the SEO team to create organic SEO strategies for your clients - Manage client project timelines, deliverables and budgets - Assist in the development of strategic plans and assign tasks using project management platform (Asana) - Review campaign data to determine success and effectiveness; provide reporting updates to client SEO Account Manager Requirements: - Minimum 3 years of client-facing experience in an agency setting with...

Creative Circle Our agency client is seeking a strategic and operationally minded Director of SEO Account Management to support their growing demand. This role will work closely with other Directors to manage client relationships, oversee team performance, and ensure operational excellence. The ideal candidate will have strong experience in organic SEO strategies and content optimization. Director of SEO Account Management Responsibilities: - Lead and train a team of 5-8 Client Experience Managers - Support client retention and manage a limited book of business - Monitor scopes, time tracking, and HubSpot reporting - Conduct spot checks on meetings and deliverables - Ensure adherence to processes and hold team members accountable - Collaborate on Zoom revenue initiatives tied to HubSpot - Provide bandwidth oversight and operational support Director of SEO Account Management Requirements: - Minimum 5 years of experience working in client experience and 3+ years of experience...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Job Description Key Responsibilities: Lead strategic, client-facing CX Advisory engagements for Five9's highest-value customers and prospects, assessing current-state CX and contact center performance across people, process, and technology, with a strong focus on AI, automation, and self-service opportunities that enable scalable transformation and CX maturity. Includes assessments, workshops, agent observations and transformation planning. Engage with business executives, decision-makers, and key influencers (through interviews...

McGuireWoods Overview: The Practice Manager will provide high-level operational support to the Department Chair and play a key role in the oversight of the department. The purpose of the role is to serve as a critical liaison between the department chair, the attorneys within the department, and firm's business functions to drive performance, enhance operational efficiency, and ensure delivery of exceptional client service. McGuireWoods, one of the world's leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834.Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance.Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data. Responsibilities: Business Planning & Execution * Partners with the Department Chair to develop short- and long-term business goals and to implement...

McGuireWoods Overview: McGuireWoods LLP has an opening for a Business Development Manager. This person will work alongside the Business Development Director and lead lawyers to support the firm's Corporate & Private Equity practice and Private Equity Industry group to develop and execute clear strategies and business plans utilizing a wide range of business development and marketing functions. The BDM serves as the primary point person to facilitate client opportunities with the lawyers, develop key messaging for better positioning in the market, and collaborate across departmental and geographic lines to identify leading revenue-generating opportunities. This position is available in our Richmond, New York, Charlotte, and Washington DC offices. McGuireWoods, one of the world's leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834.Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Solution Architect will work within professional services to understand and solve the technological challenges associated with product build out and integration of Five9's customers. They will be a part of short term (a few days to several weeks) development projects that require gathering a customer's integration requirements, analyzing feasibility using available APIs, as well as designing, developing, and implementing the solution. The candidate will be expected to interact with customers over the phone, via web conferences, and in...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Truist Internal Auditor 2 is responsible for assisting in the completion and documentation of risk based internal audit assurance activities. The Truist Internal Auditor 2 will interpret the results of audit...

Creative Circle Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX! The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot. Key Responsibilities: - Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences. - Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles. - Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences. - Analyze call data and customer feedback to identify...

Apex Systems, Inc. Job#: 3022525 Job Description: Title / Position: Solutions Engineer Shifts: Both will start onsite 5x/week working 1st shift hours for 1-2 months for training One role is 1st shift 8-5 One role is 2nd shift roughly 3-11 Location: Charlotte, NC Hybrid allowance: 4x/week onsite, 1/week remote Contract Duration: 12+ months Requirements: 3-5 years of IT experience Windows, Linux experience Network understanding Firewalls - what do you need to create a firewall? Virtualization - Kubernetes, Open Shift Physical server experience Systems engineer experience Customer service mindset Job Description: This person will be joining a team within an infrastructure organization at our client. This is a high-level architecture/design role, which involves creating plans for application set ups and passing those plans along for other teams to execute/build. Ideal candidates should understand the configuration/set up...

Apex Systems, Inc. Job#: 3022568 Job Description: Title / Position: SQL DBA (On-prem > Cloud Migration) Location: Charlotte, NC Hybrid allowance: 4x/week onsite, 1/week remote Contract Duration: through EOY Top Requirements: SQL operations DBA with experience in on-prem > cloud deployments PowerShell > T-SQL Terraform, Gitlab Interested in automation of pipelines to handle build out into Google Cloud GCP, AWS cloud experience Day to Day Responsibilities/project specifics: This person will join a team of SQL DBAs and will be responsible for spearheading a migration of SQL applications from on-prem to the cloud. This group is embarking on a 3 year project to deploy applications to Google cloud. There will be a set number of applications to be migrated per quarter, with numbers increasing as time goes on. The goal for Q2 is 2-3 applications per quarter. This person will be responsible for creating the architectural plan for...

Apex Systems, Inc. Job#: 3022515 Job Description: Job Title: Data Product Manager Job Location: Charlotte NC (Hybrid) Duration: 12 months Payrate: $70.00 - 76.39/hr Role Overview The Data Strategy Lead / Data Product Manager is accountable for defining and driving the strategic direction of a specific data domain or capability within banking domain. Acting as the strategic owner, this role ensures alignment with enterprise architecture, governance frameworks, and business priorities. It serves as a critical bridge between strategy and execution, empowering Agile delivery teams to build scalable, compliant, and high-quality data products that support business operations, regulatory obligations, and analytical needs. This role operates horizontally across delivery verticals, enabling consistent end-to-end data flow design patterns, reducing rework, and embedding modernization opportunities such as cloud migration, AI adoption, and data-as-a-product...

Apex Systems, Inc. Job#: 3022505 Job Description: Job Title: Front end developer Job Location: Charlotte NC (Onsite) Duration: 8 months Payrate: $60.00 - 65.06/hr Description: Local resource only in Charlotte, NC (Uptown). This specific role is required to be fulfilled on-site 5 days a week Front end developer with experience to produce scalable software solutions as part of a cross-functional team responsible for application development from conception to deployment. Additionally, this role will need to have prior experience in developing WCAG 2.2 and/or Section 508 compliance guidelines, identifying and remediating accessibility failures identified in code and testing against accessibility compliance with both automated and manual testing tools Responsibilities include: Interface with engineering leads to defining requirements, deliverables, and providing the necessary engineering expertise support to ensure delivery. Partner...

Apex Systems, Inc. Job#: 3022441 Job Description: Job Title: IT Security Specialist II Location: Charlotte NC/ Denver CO (Onsite) Duration: 8 months Payrate: $65.00 - 67.75/hr Description: Looking for local candidates in Charlotte, NC or Denver, CO. This specific role is required to be fulfilled onsite 5 days a week. This role is responsible for leading and supporting enterprise-wide governance efforts related to cryptographic technologies and Public Key Infrastructure (PKI). The specialist will serve as a subject matter expert in crypto governance, ensuring alignment with regulatory standards, internal policies, and risk management frameworks. Key responsibilities include defining governance models, managing crypto and PKI lifecycle processes, and partnering with engineering and compliance teams to ensure secure and compliant implementations. Responsibilities: Serve as SME for cryptographic governance and PKI lifecycle management....

Apex Systems, Inc. Job#: 3022485 Job Description: Title / Position: Snowflake Technical Lead Location: Remote Contract Duration: Through EOY Requirements: 8+ years in enterprise data and analytics development 4+ years hands on Snowflake data solutions Designing data architectures, dimensional models Schema design, data integration and optimization CI/CD pipelines, automated testing Ability to optimize Snowflake environments for cost, performance, scalability Proficient in scripting SQL, Python and Snowflake Data warehousing background Workforce orchestration tool experience Airflow preferrable Cloud concepts AWS Nice-to-Haves Certifications: SnowPro, SnowPro Advanced (Architect or Data Engineer) Amazon Kiro Snowflake Cortex and Snowflake semantic models Agentic coding or AI-assisted development Job Description: Apex Systems is seeking a Snowflake Technical Lead to join a small, high-impact Architecture...

Apex Systems, Inc. Job#: 3022426 Job Description: Job Title: Database Admin Location: Charlotte NC (Hybrid) Duration: 12 months Payrate: $60.00 - 65.13/hr Description: Need a seasoned contractor to help assist in the creation of a complex data model that would help the team track infrastructure deployment and changes. The datasets are large, complex and time sensitive. Will exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Acts as a subject matter expert in multiple database management platforms. Proficient at data analysis, identifying the backend sources and data mapping Expert at architecting, designing and writing RESTful services Scripting Languages NoSQL Databases, Cloud Services, Version Control, ETL Processes, Data Warehousing, API Integration Python, Java, Scala for SQL, ER diagrams, normalization, relational schema, data...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...