May 19, 2025
Creative Circle
Operations Journey Builder Position Overview The Operations Journey Builder will play a crucial role in enhancing customer experiences by mapping out operational journeys and identifying areas for improvement. Work cross-functionally with various teams including marketing, product, and engineering to develop and launch multi-channel customer communications, ultimately driving awareness and engagement of company's services and products. customer satisfaction. This is a 12-month, 40 hours per week contract role. Key Responsibilities Developing, testing, and deploying customer journeys. This involves assessing product and strategy objectives, platform capabilities and data needs. Collaborating and communicating clearly and effectively with stakeholders given the complexities of global large-scale projects, ensuring that operational plans, deliverables and risks are properly addressed and aligned. Monitoring campaign performance for operational integrity,...
Professional Diversity Network
New York, NY, USA
Contractor