May 04, 2025
AIT - Arctic Information Technology, Inc
Overview:
JOB SUMMARY: The National Service Delivery Manager - Business Applications is responsible for managing post-implementation service agreements and application projects as part of ArcticAscend Services. Acting as the primary internal and external contact, this role ensures the successful delivery of ArcticAscend services, strategic management of Client relationships, and fulfillment of contractual obligations. This leader partners closely with Client Executive Sponsors and internal teams to support business applications, including Microsoft Dynamics 365 ERP and CRM, SharePoint (On-Premises and Cloud), Power BI, custom-developed solutions, and third-party ISV products. The role emphasizes client success, continuous improvement, team collaboration, and high client satisfaction.
Responsibilities:
ESSENTIAL FUNCTIONS: Client Management Manage a portfolio of ArcticAscend service agreements and Lifecycle Services...
Professional Diversity Network
Atlanta, GA, USA
Full-Time