255 mid market customer success manager jobs found

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Mid-Market CSM, you will be assigned to smaller, less complex customers. The CSM works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Solutions Analyst Locations : Chicago, IL | Hybrid Get To Know The Team: SS&C Eze offers best in class service to accompany our product suite and our Client Solutions team is at the heart of it all. We're in search of someone with interest in technology and the financial markets to join our team as an Solutions Analyst. The Solutions team serves as both the initial point of contact for our hedge fund and asset management clients as well as passionate product experts leading the way in setting the bar for customer satisfaction. We leverage cutting edge technology to deliver a...

Biogen About This Role: The Director, Global Insights Lead for Alzheimer's Disease & Dementia is a pivotal role that influences the strategic direction of our business and enhances brand success. Embedded within the Product Development and Commercialization team, you will focus on the Dementia pipeline, guiding strategic initiatives and competitive positioning through data-driven insights. You will partner with key stakeholders to uncover opportunities by deeply understanding customer groups, market dynamics, and competitive landscapes. By leveraging large datasets and advanced analytics, you will identify patterns, trends, and correlations that inform decisions and support insights generation requirements for both pre-launch and lifecycle management opportunities. This role is integral to our business structure, providing vital insights that drive informed decision-making and strategic growth. What You'll Do: Analyze and interpret diverse data sources,...

GSK Reporting to the Senior Director Market Access Strategy, Access Optimization, the Director, Market Access Strategy, Access Optimization Lead is responsible for creating and owning the holistic Market Access (MA) strategies and tactics for all payers, institutional, pricing/contracting, patient services and trade/channel customer segments (e.g. Commercial, Medicaid, Medicare, hospital, IDN/health systems, wholesalers, specialty pharmacies/distributors, etc.). This Director is responsible for creating the market access strategy to support access, identifying customer & competitive insights, and evolving the value proposition and supporting deliverables accordingly to ensure optimal impact and utility. The Director will own the development of near-term, mid-term and long-term Market Access strategies in collaboration with GSK stakeholders including pricing/contracting, channel strategy, payer strategy, patient services, MA field-based teams, MA Marketing, MA strategic...

GSK Reporting to the Senior Director Market Access Strategy, Access Optimization, the Director, Market Access Strategy, Access Optimization Lead is responsible for creating and owning the holistic Market Access (MA) strategies and tactics for all payers, institutional, pricing/contracting, patient services and trade/channel customer segments (e.g. Commercial, Medicaid, Medicare, hospital, IDN/health systems, wholesalers, specialty pharmacies/distributors, etc.). This Director is responsible for creating the market access strategy to support access, identifying customer & competitive insights, and evolving the value proposition and supporting deliverables accordingly to ensure optimal impact and utility. The Director will own the development of near-term, mid-term and long-term Market Access strategies in collaboration with GSK stakeholders including pricing/contracting, channel strategy, payer strategy, patient services, MA field-based teams, MA Marketing, MA strategic...

Biogen Job Description In this field based, specialty sales representative position you will be called upon to sell our Neurology products with key stakeholders in the Multiple Sclerosis community: including Neurologists, allied health professionals, and local MS chapters. The Sr. Territory Business Manager is responsible for developing and executing on sales plans for their assigned territory. Candidates can be considered for Sr. Territory Business Manager or Territory Business Manager base on qualification outlined below. What You'll Do You will convey complex clinical and reimbursement information to customers and key stakeholders regarding Biogen products. You must be able to utilize exemplary interpersonal skills and directed probing to uncover and address the customer's educational needs. This position works closely with cross functional peers to help ensure customers are appropriately educated about available Biogen support services, as needed. Who you...

Biogen About This Role The Director, Global Insights Lead, Nephrology role plays a vital part in shaping the direction of the business and contributing to brand success. It directly supports the Pipeline PDC team focused on the nephrology pipeline across multiple indications, providing critical insights for informed decisions, allowing for competitive positioning, and driving strategic initiatives based on a data-driven approach. You will be a strategic thought partner to the PDC team and other key stakeholders in identifying opportunities based on a deep understanding of customer groups, market archetypes, and competitive landscapes. You will work across large datasets using statistical methods and advanced data analytics tools to uncover patterns, trends, and correlations. Ultimately this role will serve to support all insights generation requirements both pre-launch and LCM opportunities as relevant. What You'll Do Insights Generation & Strategic partnership...

VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States and Canada. Preference for those near Chicago or Toronto for periodic in-person collaboration. Are you a relationship-driven sales professional passionate about growing existing business through strategic expansion? VelocityEHS is seeking a Mid-Market Account Manager to drive new software bookings from within our existing customer base. This is not a renewals or support role — we have dedicated teams for that. Your sole focus is identifying opportunities to sell additional VelocityEHS products into current Mid-Market accounts and expanding our presence across departments, users, and solutions. As the primary sales contact for your portfolio, you will combine a consultative, customer-centric approach with a hunter’s mindset — always looking for ways to deepen our value and footprint. You’ll help our customers unlock the full potential of VelocityEHS, while driving...

PerkinElmer Responsibilities Location(s) Columbus, Ohio, Lansing, Michigan, Nashville, Tennessee, Remote Status Regular Job ID REQ-054936 Company Overview: Covaris, LLC (a PerkinElmer subsidiary) is a leading sample preparation solution provider in Biotechnology headquartered in Woburn, Massachusetts and has pioneered the Adaptive Focused Acoustics(AFA) technology platform, therebyrevolutionizing pre-analytical sample preparation in the world of Omics, such as genomics, proteomics, etc. As a global leader in sample preparation technologies for life sciences research and molecular diagnostics applications, Covaris has successfully been awarded the ISO 13485 Quality System Certification. This certification demonstrates our commitment to meeting the highest international standards for medical device quality management systems and ensuring the high quality of life science research data for research and innovation. Location: Eastern Midwest, Remote - Field based...

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs. Our Culture We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with." In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day .  Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead the plant Maintenance Execution team, guaranteeing the mechanical and electrical reliability of the entire portfolio of manufacturing equipment in the plant. You own corrective and preventive maintenance execution, managing a team of Maintenance Leads/Engineers as well as Mechanical and Electrical Technicians You are responsible for the eradication of losses. You deliver key performance targets in safety, quality, volume, cost, sustainability, and organizational morale. You ensure our manufacturing strategy is implemented and is fully effective, and you strive to build a high-performance organization. How you will contribute Support the 24/7 manufacturing operation by effectively leading the Maintenance Execution operations across the Portland bakery. You lead the team that executes all corrective and preventive...

GSK Territory to cover Atlanta East and surrounding area. The ideal candidate will reside in Alpharetta, Decatur, Lawrenceville, Gainesville or the surrounding area. (Relocation assistance not provided). Vaccines Account Executive For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. We believe prevention, at scale and for impact, is the best health investment for society, patients, and the economy. Vaccine-preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions. This includes the impact from the 330,000 older adults hospitalized globally each year with RSV, the approximately 1 in 3 people who will develop shingles in their lifetime and the...

GSK Territory to cover Atlanta East and surrounding area. The ideal candidate will reside in Alpharetta, Decatur, Lawrenceville, Gainesville or the surrounding area. (Relocation assistance not provided). Vaccines Account Executive For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. We believe prevention, at scale and for impact, is the best health investment for society, patients, and the economy. Vaccine-preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions. This includes the impact from the 330,000 older adults hospitalized globally each year with RSV, the approximately 1 in 3 people who will develop shingles in their lifetime and the...

VelocityEHS This existing vacancy is open to candidates residing anywhere in the U.S. or Canada and follows a 24/7 coverage model, including weekends and holidays. Shifts are 10 hours long, with anticipated hours of 12:00 p.m. to 11:00 p.m. ET (including a one-hour lunch), and may occasionally include overnight coverage, subject to change. Flexibility to work across varying shift times is required. VelocityEHS differentiates its offering in the marketplace by providing service and support that is unparalleled in its industry. Our Emergency Response Services (ERS) team provides 24/7/365 live emergency triage services to our customers, who include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, our customers use our best-in-class ESG & EHS software solutions to make workplaces safer and more sustainable. An Associate ERS Operator is tasked with answering a multi-line telephone system, and...

Workday Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your...