97 legal jobs found in Philadelphia, PA

JOB DESCRIPTION The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff....

JOB DESCRIPTION A Day in the Life: Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales. Wage: $43,888.00/yr + Eligibility for Bonus Incentives What You’ll Do: Sales Meet and exceed sales targets Manage and lead the sales team Including scheduling, interviewing, hiring, and performance management Drive strong CRM metric accountability Achieve KPI targets Support Digital Retailing initiatives, including Rent2Buy Finance Ensure completion of Finance deal packages Promptly follow up on all missing documents and pending deals Work with Sales Consultants on finance processing and metrics Support the Finance and Insurance process and performance Store Management Achieve high customer service score (NPS) Train Sales Staff in customer interaction and processes Oversee store management as the second highest employee at location Support inventory and...

JOB DESCRIPTION The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You’ll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and...

JOB DESCRIPTION The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually What You’ll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of...

JOB DESCRIPTION A Day in the Life: This role will oversee the vehicle condition of the Hertz Fleet. This position impacts the success of our company establishing and maintaining a Hertz Brand Standard while minimizing expenses and downtime and ensuring return on investment. This position will work with TechOps to improve the process and quality of our vehicles from purchase through all deletion channels. The salary for this position is $60,000/yr + bonus potential + company vehicle What You’ll Do: Responsible for developing and maintaining a Hertz brand standard across the Hertz Fleet. Responsible for interpreting, implementing, and administering all vehicle manufacturer’s turnback programs and managing costs associated with same to maximize profit. Responsible for interpreting, implementing, and administering Hertz Car Sales programs and managing costs associated with same to maximize profit. Utilize reporting and documentation to monitor all deletion program...

JOB DESCRIPTION The Car Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores. Wage: $12 hour + sales-based commissions Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental...

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that promotes positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $13 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview The Fee Oversight Team within Alternatives Operations is passionate about working with the relevant partner groups across the firm ranging from long-term strategic and tactical solutions to the complex issues presented by managing and operating alternative products. The team's engagements are high profile initiatives which require team members to...

About this role About BlackRock BlackRock is a global leader in digital asset innovation, offering institutional clients access to advanced blockchain-based investment products, including the iShares Bitcoin Trust (IBIT), iShares Ethereum Trust (ETHA), iShares Bitcoin Exchange Traded Product (IB1T), and the BlackRock USD Institutional Digital Liquidity Fund (BUIDL), the world's largest tokenized fund. Our digital asset platform spans exchange-traded funds, tokenized offerings, and emerging blockchain-based solutions, providing secure, regulated, and scalable investment opportunities. As the digital asset ecosystem evolves, BlackRock is at the forefront of integrating blockchain technology, tokenization, and robust compliance frameworks to deliver next-generation investment products. Job Purpose We are seeking a Financial Crime Associate to join BlackRock's U.S. Financial Crime Compliance team, based in Wilmington, DE, supporting the implementation of the firm's financial...

About this role Overview: At BlackRock, we strive to empower our employees and actively engage your involvement in our success. We know you want to feel valued every single day and be recognized for your contribution. We have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. BlackRock is currently seeking a Client Order Management Analyst to become part of our Global Investment Operations team. The diverse function spans Trading & Market Documentation, Transaction Management, and Transfer Agency unitization. It plays an integral role within the organization, interacting with internal and external parties to ensure risk is minimized, processes are efficient, and high levels of client service are achieved in what is an evolving and dynamic environment. The Client Order Management (COM) function provides the order execution service for...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wages: $18.50/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental...

About this role About this role Team Overview: Technology and Operations ("Tech&Ops") supports the development of the firm's operating infrastructure to support BlackRock's investment businesses worldwide. Tech&Ops establishes and coordinates operational procedures internally and externally with clients, custodians, accounting agents, prime brokers, broker-dealers, and other vendors, as well as strengthens BlackRock's relationships. Global Fund Distributor Operations ("GFDO") is a unit within Tech& Ops. The Fund Distributor Payments team performs the reconciliation and payments of fees to US Distribution Partners that distribute the US Mutual Fund, 529 products and ETFs. In addition to invoicing, the team's responsibilities include but are not limited to: assisting partners in contracting, leading operational relationships with third party distributor invoicing operations, and assisting in economic reviews including management reporting. Core Responsibilities...