71 inbound customer service representative jobs found

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The Call Center Representative serves as a public relations liaison between the general public, University personnel, and the Office of Undergraduate Admissions. Representatives provide admissions information, application status information, and inform callers regarding university policies and procedures. Phone calls, chats, and tracking tickets are used to convey information. Who We Are The University of Michigan is a premier public research university with more than 52,850 students, including 34,454 undergraduates, and is firmly committed to serving the people of Michigan and the world through preeminence in creating, communicating, preserving and applying...

Spectrum Under general supervision, this role is responsible for receiving inbound customer calls and making outbound customer calls as well as working tasks relating to surveys, construction projects, and installations. This is the entry level position in this job family, with expectations that the Representative develops working knowledge of the assigned workload and can effectively provide support for orders with moderate complexity. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Make and receive customer calls related to updates and governance on surveys, construction projects, and scheduling installations and related to serviceability projects. Review and take action on customer orders in the billing system related to governance activities to ensure process accuracy. Responsible for scheduling or rescheduling orders with the customer working in parallel with boundary partners Work...

Spectrum Start Date: August 11, 2025 Training Schedule: 12:00pm-9:00pm Sunday-Thursday Schedules After Training: All schedules 2nd shift with start times ranging between 12:00pm and 5:00pm Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. BE PART OF THE CONNECTION As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company....

CSAA Insurance Group We are Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Auto Claims Adjuster. If you are a driven, adaptable, and organized individual with a desire to work in a fast-paced, innovative environment, we would love to hear from you. Hablas Español? Estamos...

CSAA Insurance Group We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. Hablas Español? Estamos buscando agentes de reclamaciones bilingües! Your role: Our Commercial Senior Auto Claims Adjusters' responsibilities include handling non-injury claims for commercial accounts and personal lines non-standard...

Mediacom Communications Position: Internet Technical Support Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our...

Mediacom Communications Position: Customer Sales & Service Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our...

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for inbound telesales of Comcast Company services to Small-to-Medium business customers. Job Description Core Responsibilities Deliver consistently high close ratios, higher revenue and multiple product business solutions. Meet / exceed sales targets &...

Mediacom Communications Position: Internet Technical Support Representative I Training Starts: July 28, 2025 Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step...

Mediacom Communications Position: Customer Sales & Service Representative I Training Starts: July 28, 2025 Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step...

Fidelity Investments Job Description: The Select Services Team in our Fidelity Institutional Organization currently has an opening and is seeking a qualified candidate to support our clients in both automated & manual functions. Please review the job description and speak to your manager if you are interested in the position. The Role Demonstrate a drive to simplify client interactions and manual processes Resolve and/or facilitate Problem Resolution Support client escalations Effectively handle multiple types of client requests (NASUs, Maintenance, Trading, TOA, etc. ) Interact with business partners and/or external firms to help resolve client issues Maintain ownership of customer issues from point of contact through completion, providing timely follow-up when necessary Proactively contribute to trending and reporting of client touch points in an effort to reduce manual work Demonstrate ability to effectively manage change and changing priorities The...

Fidelity Investments Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you'll support Fidelity's customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding...

Fidelity Investments Job Description: The Select Services Team in our Fidelity Institutional Organization currently has an opening and is seeking a qualified candidate to support our clients in both automated & manual functions. Please review the job description and speak to your manager if you are interested in the position. The Role Demonstrate a drive to simplify client interactions and manual processes Resolve and/or facilitate Problem Resolution Support client escalations Effectively handle multiple types of client requests (NASUs, Maintenance, Trading, TOA, etc. ) Interact with business partners and/or external firms to help resolve client issues Maintain ownership of customer issues from point of contact through completion, providing timely follow-up when necessary Proactively contribute to trending and reporting of client touch points in an effort to reduce manual work Demonstrate ability to effectively manage change and changing priorities The...

Transamerica Job Family Sales Support / Operations About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of...

AEG Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and...

AEG Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and...

Southern Company To provide effective and efficient scheduling and routing of emergency and non-emergency work to field resources. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Scheduler is responsible for setting up daily workload assignments, monitoring those assignments, and supporting the field resources and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources. This position may be filled as Scheduler I or Senior Scheduler (GSE05). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position. This position follows a hybrid work schedule. Employees are required to be in the office four (4) days per week, one (1) remote. SENIOR...

Bermex, Inc. About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Call Center Representative/Dispatcher reports to the Meter Services Supervisor at Bermex. This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts. This position involves calling utility customers and scheduling appointments for gas meter exchanges and dispatching those...

NJM Insurance Group Are you motived by providing high-quality customer service? Do you have a passion for helping others? NJM Insurance Group currently has an opening in our Contact Center for a First Notice of Loss Associate where you will play an important role in ensuring our customers have a positive experience with us by responding to their inbound calls. Formal in-house training is provided. This is a hybrid position which requires time in the office as well as at home. With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading regional provider of commercial lines, worker's compensation, automobile, and property insurance. Become a member of our team and you'll be part of a company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits including: a 401k plan,...

Canon Technical Printer Support Representative I (Inkjet) US-VA-Chesapeake Job ID: 33186 Type: Full-Time # of Openings: 2 Category: Customer Service/Support ITS Corporate Headquarters About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I , you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee...