1683 director customer success jobs found

About this role About Preqin Client Experience Preqin Client Experience , part of the Preqin Client Success organization within the Aladdin Client Business, is dedicated to maximizing product value and delivering a high-quality client experience. Our teams serve as consultative domain experts who shape client workflows and drive adoption of Preqin's solutions across their organizations. Job Overview The Director , APAC Customer Success Leader serves as a senior Client Experience leader for the region, responsible for setting the strategic direction, operating model, and execution standards for how Preqin engages, retains, and grows clients across APAC. This role requires a seasoned people leader with deep experience guiding sophisticated, multistakeholder customers, particularly those leveraging private markets data, analytics, and integration workflows. The Director will build and scale a high-performing regional team, strengthen client relationships, and ensure...

JOB DESCRIPTION A Day in the Life: The Marketing Data Scientist will play a critical role in advancing Hertz’s data-driven marketing strategy. This position focuses on building and refining our Marketing Mix Model, supporting CRM data analysis, and enabling tactical and strategic Loyalty initiatives. The ideal candidate combines strong analytical skills with business acumen to deliver actionable insights that optimize marketing spend and enhance customer engagement. This position reports to the Director of Digital Growth. The salary range for this position is expected to be between $90k-100k. What You’ll Do: Combine data science with day-to-day execution, helping to solve key problems in the process, as well as providing solutions for current methods that lack critical data; work with analysts to identify the greatest areas of opportunity. Explore data, formulate questions, and deliver insights back to business leaders to be prioritized for further testing and...

JOB DESCRIPTION The primary focus of the Coordinator, Distribution Partnerships role is to provide ongoing sales support to the Distribution Partnerships team. A Day in the Life: Reporting to the Director of Distribution Partnerships this role will help support the entirety of the Distribution Partnerships team and provide customer support to the various segments of business through our distribution channels. The starting salary for this role is $50k; commensurate with experience. What You’ll Do: Customer Service and account escalations Act as key point of contact for Distribution Partnerships team on account portfolio needs and act as main point of contact for account service recovery escalations Build relationships with account contacts and provide excellent customer service. Work intra-organizationally with multiple contacts/departments to streamline processes and procedures Coordinate the handling of all VIP reservations for accounts. Be a conduit...

JOB DESCRIPTION Director, Corporate FP&A: Global Financial Planning and Reporting Job Description The Director, Corporate FP&A - Global Financial Planning and Reporting position is responsible for assisting in the development, administration, and integrity of global financial planning and reporting. In addition, helping with coordination and consolidation of global financials and statistics, working cross functionally with accounting, other finance, revenue management and IT teams to ensure completeness and accuracy of inputs and reporting, and driving future financial reporting initiatives and developments. This position will be key in preparing financial information and analysis to support the senior leadership team and global corporate initiatives. What You’ll Do: Drive the process, preparation, and reporting of the global annual target and budget, understanding key drivers and variances while driving the organization toward corporate goals and initiatives...

JOB DESCRIPTION Hertz Car Sales is transforming how consumers buy used vehicles - offering value, quality, and convenience backed by one of the world's most trusted mobility brands. As part of this growth journey, we're seeking a Director of Marketing Programs to lead the development and execution of brand, creative, and integrated marketing initiatives that shape perception, drive engagement, and elevate customer experience across channels. Starting salary is $135K; commensurate with experience. A Day in the Life: Reporting directly to the Sr Director, Hertz Car Sales Marketing, this leader will oversee brand identity, integrated campaign planning, organic social media, content strategy, and influencer partnerships. They ‘Il work cross-functionally with Creative, Growth, CRM, Communications, and Retail Operations to ensure consistent storytelling that connects emotionally with customers and aligns with our broader business goals. What You’ll Do: Evolve and steward...

JOB DESCRIPTION Hertz Car Sales is transforming how consumers buy used vehicles - offering confidence, quality, and convenience backed by one of the world's most trusted mobility brands. As part of this growth journey, we're seeking a Director of Growth Marketing. The successful candidate will drive digital and direct-to-consumer marketing strategy and tactics for Hertz Car Sales nationwide. Starting salary is $135K; commensurate with experience. A Day in Life: Reporting directly to the Sr Director, Hertz Car Sales Marketing, the Director, Performance Marketing will be responsible for media strategy, buying, and analytics based in Atlanta, Georgia. With a keen focus on key business metrics including revenue, profit, lead generation, store and online traffic, site conversion, store conversion, and retention, the Director, Growth Marketing will lead the growth of our marketing channels to deliver a growing profit stream and expand the consumer's positive experience with Hertz...

Sprague Energy is seeking a Sr. Energy Portfolio Analyst to join its Quantitative Analysis and Portfolio Management team at its Portsmouth, NH headquarters. As a key contributor on the Quantitative Analysis and Portfolio Management team, you will support enterprise-wide portfolio level decisions, help manage complex risks, contribute to existing and new products pricing strategies, collaborate with business leaders across departments to drive portfolio optimization and growth, lead the development of analytical tools, and participate in evaluations of various business development and strategic initiatives. The business areas of focus include but are not limited to Retail Natural Gas and Electricity, Refined Products and Terminal Operations, and other key areas where Sprague is providing energy products, services and solutions now or in the future. We are seeking a very well qualified, upbeat and energetic candidate, who excels in communication, interpersonal effectiveness and...

JOB DESCRIPTION We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, we respond promptly, fairly, and with empathy, restoring confidence and strengthening the Hertz, Dollar, and Thrifty brands. Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that drive customer loyalty and retention You will be the critical link between our Customer Experience strategy and frontline recovery execution. Your mission: elevate recovery quality, consistency, and empathy across all customer touchpoints-whether in person, via chat, phone, or email. Beyond resolving issues, you’ll collaborate with internal stakeholders to identify root causes and implement systemic improvements that reduce the need for recovery altogether. The starting salary for...

JOB DESCRIPTION We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a high-impact, high-visibility individual contributor role . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a...