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customer success director strategic accounts

600 customer success director strategic accounts jobs found

Professional Diversity Network
Nov 05, 2025  
Customer Success Director, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success Manager, Director Position Purpose The Customer Success Manager (CSM) Director role is focused on establishing life-long relationships between Genesys and enterprise customers by...
Professional Diversity Network TX Full-Time
Professional Diversity Network
Nov 05, 2025  
Customer Success Director, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success Manager, Director Position Purpose The Customer Success Manager (CSM) Director role is focused on establishing life-long relationships between Genesys and enterprise customers by...
Professional Diversity Network MN Full-Time
Professional Diversity Network
Nov 05, 2025  
Customer Success Director, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success Manager, Director Position Purpose The Customer Success Manager (CSM) Director role is focused on establishing life-long relationships between Genesys and enterprise customers by...
Professional Diversity Network IN Full-Time
Professional Diversity Network
Nov 05, 2025  
Customer Success Director, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success , Director About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we...
Professional Diversity Network TX Full-Time
Professional Diversity Network
Nov 05, 2025  
Customer Success Director, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success , Director About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we...
Professional Diversity Network NY Full-Time
Professional Diversity Network
Nov 05, 2025  
Customer Success Director, Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success , Director About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we...
Professional Diversity Network MA Full-Time
Professional Diversity Network
Nov 12, 2025  
Senior Director, Customer Success - Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Position Overview The Sr. Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs) focusing on the growth and retention of Genesys' customers. The Director...
Professional Diversity Network CA Full-Time
Professional Diversity Network
Nov 11, 2025  
Senior Director, Customer Success - Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Position Overview The Sr. Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs) focusing on the growth and retention of Genesys' customers. The Director...
Professional Diversity Network CO Full-Time
Professional Diversity Network
Nov 05, 2025  
Senior Director, Customer Success - Strategic Accounts
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Position Overview The Sr. Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs) focusing on the growth and retention of Genesys' customers. The Director...
Professional Diversity Network IL Full-Time
BlackRock
Nov 15, 2025  
Managing Director - Preqin Global Head of Digital Client Experience Featured
About this role Global Head of Digital Client Experience , Managing Director Location: LDN or NY About the Role We're looking for a proven Client Success leader to build, scale and optimize a high-performing team. A strategic operator who thrives in fast-paced, high-volume environments. This person needs to be a transformation expert with a start-up mindset to build a strategy delivering client success excellence to thousands of clients across the globe while enabling our future growth to be delivered at scale. The leader will have experience in building global teams, expert knowledge on leveraging technology, automation, AI and data-driven insights to drive client adoption, retention, and expansion. As a senior leader, you will drive alignment across executive stakeholders, represent the voice of the client at the leadership table, and ensure client success is a growth engine for the business. You will balance strategic vision with...
BlackRock London, UK Full-Time
Professional Diversity Network
Nov 15, 2025  
Individual Resiliency and Preparedness Manager Hurricane Helene NC and TN Long Term Recovery
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along...
Professional Diversity Network TN Full-Time
Professional Diversity Network
Nov 15, 2025  
Individual Resiliency and Preparedness Manager Hurricane Helene NC and TN Long Term Recovery
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along...
Professional Diversity Network NC Full-Time
Professional Diversity Network
Nov 15, 2025  
Senior Director, Office of the CMO
Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...
Professional Diversity Network Pleasanton, CA, USA Full-Time
Professional Diversity Network
Nov 15, 2025  
Director of Development, Corporate
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Where Your Career is a Force for Good! The American Red Cross is seeking a Director of Corporate Development to support the Missouri and Arkansas Region (MOAR). This is a hybrid position. Incumbents will spend several days a week in the office and the remainder of their time in the field or in a home office. In this role, you will partner with the Chief Development Officer to lead a team of professional fundraisers in strengthening and growing the region's donor base to meet its assigned financial target. The Director of Development will provide leadership to the staff and volunteers in...
Professional Diversity Network St. Louis, MO, USA Full-Time
Professional Diversity Network
Nov 15, 2025  
Wholesale Planner, Target
Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. HOW YOU'LL MAKE AN IMPACT: Carter's is seeking a Wholesale Planner on our Wholesale team supporting the Target account. This role is responsible for developing, executing, and communicating strategic plans that will drive growth for our business along with financial accountability for the brands. This role plays an integral part in the collaboration and relationship between internal and external customers. The ideal candidate is someone who has a can-do, analytical mindset with experience in retail or wholesale...
Professional Diversity Network Atlanta, GA, USA Full-Time
Professional Diversity Network
Nov 15, 2025  
Director, IT Infrastructure
Repligen Overview Make a global impact-join Repligen. We're united by a mission to inspire advances in bioprocessing as a preferred partner in the production of biologic drugs that improve human health worldwide. No matter your role or background, at Repligen you will play a key part in shaping innovative and life-changing therapies. We foster a culture of purpose, collaboration, and shared success-where every voice matters and every contribution drives progress. Join us! About the Role Repligen is seeking a hands-on, strategic Director of IT & OT Infrastructure to lead the design, implementation, and ongoing optimization of our global technology infrastructure. This role partners closely with business and IT stakeholders to build an infrastructure roadmap aligned to business strategy, while overseeing internal teams, MSPs, and vendors to ensure high-quality, secure, and reliable services. You will lead and develop a high-performing team, drive continuous...
Professional Diversity Network Waltham, MA, USA Full-Time
Professional Diversity Network
Nov 14, 2025  
Customer Success Director, Strategic
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success Manager, Director About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies,...
Professional Diversity Network CO Full-Time
Professional Diversity Network
Nov 14, 2025  
Customer Success Director, Strategic
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success Manager, Director About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies,...
Professional Diversity Network UT Full-Time
Professional Diversity Network
Nov 14, 2025  
Customer Success Director, Strategic
Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Customer Success Manager, Director About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies,...
Professional Diversity Network CA Full-Time
Professional Diversity Network
Nov 14, 2025  
Direct-Hire Account Director - B2B
Creative Circle Line manager: Head of Client Services Business Unit: Client Services Location: Houston (Galleria) *This role is hybrid with Tuesday-Thursday onsite* **The company is seeking someone who has served as an account manager/director/supervisor within an agency. If you don't have this experience, we won't be able to present your resume for this role.** Job Purpose: The Account Director is accountable for the strategic leadership and overall success of high-value, global client accounts, focusing on driving long-term client satisfaction and growth through the coordination of multiple teams. This role involves leading the development and execution of comprehensive marketing strategies, managing senior client relationships, and ensuring that all client objectives are met. The Account Director is also responsible for the growth and development of key client accounts, and for providing mentorship to colleagues within the client services function. Responsibilities:...
Professional Diversity Network Houston, TX, USA Full-Time
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