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customer service Syracuse, NY

42 customer service jobs found in Syracuse, NY

Hertz Rent A Car
Jan 29, 2026  
Customer Service Associate Featured
JOB DESCRIPTION The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage :...
Hertz Rent A Car Syracuse, NY, USA Full-Time
Hertz Rent A Car
Oct 29, 2025  
Part Time Customer Service Associate Featured
JOB DESCRIPTION The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all...
Hertz Rent A Car Syracuse, NY, USA Part-Time
Professional Diversity Network
Feb 10, 2026  
Back Office Customer Service Rep
National Grid About us Come join an exciting team with room for advancement! We are presently seeking Revenue Cycle Management Associates for openings in Syracuse. In addition to a starting wage of $22.61 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. The salary will automatically increase after 6 months to $24.53 per hour. The maximum pay within the job series is $33.43 per hour. Under general supervision, perform administrative and back-office duties. Perform a full range of assignments consisting of related steps, processes or methods. Exercise initiative in completing recurring work while using judgment and procedures. Perform work including, but not limited to, the following: Job Responsibilities: Open, deliver, route, scan, log and process incoming correspondence (faxes, mail, emails, return mail/email) Process and track Automated Clearing House (ACH) notification, return items,...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Jan 17, 2026  
Customer Service Rep 2
National Grid Job Purpose National Grid's Customer Contact Center Representative position is an entry level, union-represented role that offers qualified candidates an opportunity to join a challenging, fast pace environment in Upstate NY. In addition to a starting wage of $22.46 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. This class will have an anticipated start date of April 13, 2026. The position is responsible for completing the detailed transactions and extensive research, analysis and problem-solving necessary to facilitate a timely and satisfactory response to customer issues and concerns. Due to the essential nature of the services we provide our customers, National Grid's Contact Center's hours of operation are 24/7 and accepted applicants will be assigned to work a as needed by the business to support our customer centric objectives. Under general supervision, representatives...
Professional Diversity Network Syracuse, NY, USA Full-Time
Hertz Rent A Car
Jan 27, 2026  
Driver Featured
JOB DESCRIPTION Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a Driver. As a Driver you will have the opportunity to drive Hertz cars while getting paid! Wage: $16.00/hr Your general responsibilities include but are not limited to. Transports vehicles safely within the airport to various service areas. Safely moves vehicles between airport and off-airport locations. Provide outstanding customer service. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Requirements: Valid driver's license Must be at least 20 years of age Flexibility in scheduling which may include nights weekends and holidays ABOUT US The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and...
Hertz Rent A Car Syracuse, NY, USA Part-Time
ACRT Services
Feb 08, 2026  
Damage Prevention Technician | Geneva, NY (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. *** Salary Transparency : For those residing in NY, the pay...
ACRT Services Geneva, NY, USA Full-Time
ACRT Services
Jan 18, 2026  
OQ Certified Damage Prevention | Geneva, NY (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The OQ Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. *** Salary Transparency : For those residing...
ACRT Services Geneva, NY, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Inbound Business Telesales Representative
Spectrum This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive results?SpectrumBusinessis seeking an Inbound BusinessTelesalesRepresentative to connect with small andmedium-sized businessclients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000a year! Andthat'snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career. HowYou'llMake an Impact Respond to inboundsalescallsnationwide and meetkey performance standards Offer bundled internet, mobile, telephone, and video...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Feb 13, 2026  
Instructor, Customer Contact
National Grid About us National Grid is hiring an instructor for our customer contact department in Syracuse, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose To design, deliver, and continuously improve training that strengthens employees' skills and supports exceptional customer service. This role cultivates a customer-centric culture by equipping...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Jan 17, 2026  
Established Service Rep 1A (20)
National Grid About us We are presently seeking Established Service Representatives for our openings in Syracuse. In addition to a starting wage of $22.46 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. National Grid's Customer Established Service Representative position is an entry level, union-represented role that offers qualified candidates an opportunity to join a challenging, fast paced environment. Position is responsible for completing the detailed transactions and extensive research, analysis and problem-solving necessary to facilitate a timely and satisfactory response to customer issues and concerns. Under general supervision, have the ability to perform the following job duties, responsibilities, and qualifications, including without limitation: This position is not remote, but hybrid opportunities available upon completion of in person training and demonstrated proficiency...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Feb 12, 2026  
Manager, Protection
National Grid About us National Grid is hiring a Manager, Protection for our Protection/Meter & Test Operations department in Liverpool, NY Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose Overall general management responsibility and complete accountability for the operational and budget performance of their assigned areas. Directly manage the...
Professional Diversity Network Liverpool, NY, USA Full-Time
Professional Diversity Network
Jan 17, 2026  
Universal Banker (Multi-site) - Auburn & Union Springs Branches
ESL Federal Credit Union Hours: 40 Schedule: Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs. Location: Candidate for this role must be willing to travel between both the Auburn and Union Springs branches. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $22.02 per hour In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their...
Professional Diversity Network Auburn, NY, USA Full-Time
Professional Diversity Network
Feb 14, 2026  
Part-Time Store Cashier/Stocker
ALDI Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day. Position Type: Part-Time Average Hours: Fewer than 30 hours per week Starting Wage: $20.00 per hour Wage Increases: Year 2 - $20.50 | Year 3 - $21.00 | Year 4 - $21.00 | Year 5 - $22.00 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Collaborates with team members and communicates relevant information to direct leader * Upholds the security and confidentiality of documents and data within area of responsibility * Other duties as assigned Cashier Responsibilities: * Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays...
Professional Diversity Network Rome, NY, USA Part-Time
Professional Diversity Network
Feb 12, 2026  
Donor Center Phlebotomist
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description We provide Paid-Training - no prior medical experience required! Phlebotomy experience preferred. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the...
Professional Diversity Network New Hartford, NY, USA Full-Time
Hertz Rent A Car
Jan 18, 2026  
Part Time Car Wash Attendant Featured
JOB DESCRIPTION We are looking for Part Time Car Wash Attendants who take pride in their work and drive customer satisfaction. If this is, you and you’re ready for your next destination then you have cruised to the right spot! Wage: $17.00/hr Apply today and shift your career into drive for tomorrow ! Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts ! Just to name a few Hertz perks: Up to 40% off the base rate of any standard Hertz rental Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food, fitness) Credit Union Health & Wellness benefits Tuition Reimbursement Pet Insurance Paid Parental Leave Career Growth with hands on learning How to Drive your future in working with Hertz: Conduct vehicle service and maintenance checks to ensure customer satisfaction Committed to Hertz Gold...
Hertz Rent A Car Syracuse, NY, USA Part-Time
Professional Diversity Network
Feb 11, 2026  
Senior Economic Development Representative (NY)
National Grid About us National Grid is seeking an Economic Development Representative to help organize, manage, and advance strategic priorities and programs across Upstate New York, New York City, and Long Island. This role helps strengthen economic growth in the communities we serve while supporting National Grid's external-affairs goals and reputation. This hybrid role can sit in either our Brooklyn NY, Buffalo NY, Syracuse NY, or Albany NY location Job Purpose Administer rate-discount economic development programs - working with cross-functional internal teams, state partners, and customers, while ensuring process integrity, reporting accuracy, and regulatory compliance. Support Regional Representatives in managing incentive programs, projects, and activities throughout National Grid's territory. Help manage internal strategies that foster economic growth and align with external priorities such as proactive site readiness. Contribute to process improvement,...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Feb 10, 2026  
Supervisor, Customer Contact
National Grid About us National Grid is hiring a senior supervisor for our Customer Contact department in Syracuse, NY Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose To supervise, plan, coordinate and direct a team within a Business area in order to maintain a smooth and efficient function in line with departmental and National Grid requirements. Key...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Feb 07, 2026  
Surveyor, Land Surveyor
National Grid About us National Grid is hiring a Surveyor for our Land Surveyor department in Syracuse, NY. Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business Job Purpose To provide our various lines of business with quality, accurate, and timely land surveying services to support capital improvement as well as maintenance projects. Conduct research and interpretation...
Professional Diversity Network Syracuse, NY, USA Full-Time
Professional Diversity Network
Jan 21, 2026  
CNC Machinist
Baker Hughes CNC Machinist Crafting Precision Components Through Advanced CNC Expertise * Do you excel in machining highly detailed, oneofakind components * Are you passionate about precision craftsmanship and solving complex machining challenges? Partner with the best Baker Hughes is a global energy technology company serving the oil and gas sector across more than 120 countries. The Commercial & Sales organization drives growth by building strong customer partnerships, commercializing hydrocarbons, and delivering integrated equipment and service solutions. With a focus on digital transformation and energy transition, the team leverages datadriven insights to optimize sales performance and maximize customer value. Fuel your passion The CNC Machinist is supporting the production of highprecision, small components used in specialized tooling applications. You are operating in a lowvolume, highmix environment where craftsmanship, adaptability, and...
Professional Diversity Network Skaneateles, NY, USA Full-Time
Professional Diversity Network
Jan 14, 2026  
Production Engineering Technician
Baker Hughes Production Engineering Technician Driving Operational Excellence Through HandsOn Technical Expertise and Continuous Process Improvement? Do you enjoy supporting manufacturing operations with precision, problemsolving, and teamwork? Partner with the best Baker Hughes is a global energy technology company serving the oil and gas sector across more than 120 countries. The Commercial & Sales organization drives growth by building strong customer partnerships, commercializing hydrocarbons, and delivering integrated equipment and service solutions. With a focus on digital transformation and energy transition, the team leverages datadriven insights to optimize sales performance and maximize customer value. Fuel your passion The Production Engineering Technician is supporting manufacturing operations by performing equipment troubleshooting, preventative maintenance, and technical repairs across the production floor. The role is contributing to...
Professional Diversity Network Skaneateles, NY, USA Full-Time
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