78 customer service jobs found in Raleigh, NC

JOB DESCRIPTION The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all...

JOB DESCRIPTION Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm. As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wages range from: $13-$20/hr. Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental Medical, Dental & Vision plan options...

UNC Health Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides patient care within the scope of practice for the licensed Registered Nurse. Facilitates patient flow and assists with prioritization of work assignments. Responsibilities: 1. Maintains compliance with organizational policies and procedures. 2. Demonstrates competence in patient care skills within the scope of practice for the Registered Nurse, to include patient assessment, assisting with exams and procedures, administering medications, and patient education. 3. Processes orders, returns patient calls, and notifies of diagnostic results as directed by the physician. 4. Appropriately documents care provided in the patient's medical record. 5. Facilitates effective patient flow and assists with prioritization of work assignments. 6. Assists with the maintenance...

JOB DESCRIPTION A Day in the Life: Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales. Wage: $43,888/yr + eligible for bonus incentives What You’ll Do: Sales Meet and exceed sales targets Manage and lead the sales team Including scheduling, interviewing, hiring, and performance management Drive strong CRM metric accountability Achieve KPI targets Support Digital Retailing initiatives, including Rent2Buy Finance Ensure completion of Finance deal packages Promptly follow up on all missing documents and pending deals Work with Sales Consultants on finance processing and metrics Support the Finance and Insurance process and performance Store Management Achieve high customer service score (NPS) Train Sales Staff in customer interaction and processes Oversee store management as the second highest employee at location Support inventory and reconditioning...

United Rentals Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to service technicians, sales staff and other branch personnel engaged in meeting the needs of customers. Excellence in this challenging and rewarding position paves the way for advancement opportunities into our Driver and Service Technician development programs. What you'll do: Check equipment for damage, hours used, mileage and fuel level upon return to the branch Inspect rental equipment for safety decals, safety compliance, and ensure that equipment is in good working order Clean all equipment and maintain a clean work area Load and unload rental equipment, and...

JOB DESCRIPTION The Car Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores. Wage: $12 hour + sales-based commissions Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental...

PerkinElmer Responsibilities Location Raleigh, North CarolinaUS Job ID REQ-056114 Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process. Attend higher level certification through participation in company sponsored training & development offerings Complete all administrative tasks, including but not...

Bug Out Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Construction/Wildlife Specialists do? Our Wildlife Specialists visit customers and provide a full range of services to address their pest control needs and challenges. They strive to protect people and enhance lives by maintaining a pest free environment where our clients live and work by solving complex pest issues using their knowledge and training. This involves conferring with...

Bug Out Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Consultants do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing residential customers, while maintaining a customer-focused service to grow the business. You'll be the face of our national brand to your local community, and your clients will count on you to protect their homes and their...

Bug Out Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our TAP Insulation Specialist's do? Thermal Acoustical Pest Control (TAP) Insulation controls bugs and helps to keep the air in the living areas of homes comfortable. It reduces the required energy needed to heat or cool the home and, in turn, reduces heating and cooling costs. Uniquely offering two solutions in one product: an energy-efficient blown-in insulation coupled with the added...

Bug Out Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Termite Technicians do? Termite Technicians use their expertise to play a role in protecting customers properties from wood destroying organisms. As a Termite Technician you are the first line of defense in preserving and safeguarding customers' properties. The inspections, prevention, and treatment services that you provide will create peace of mind and comfort for our customers....

American Tower Corporation The Team We are seeking a NOC Technician I to join American Tower's Network Operations team. The Network Operations team monitors and maintains all of the Company's U.S. Tower division assets, supporting the frontline representation in the field and strategic programs. Day to day you will provide surveillance and incident management support including communicating and escalating alarms to ensure quick resolution. As a NOC Technician I, you will drive success with external customers through a sense of urgency, prioritization and independent judgement in gathering and organizing relevant information. What You Can Offer Us Open trouble tickets and perform initial triage; provide break/fix action to resolve network issues. Provide end-to-end support for issues within defined areas of responsibility and document/track incidents in ticketing system. Respond to customer inquiries and problems; respond to network activities including support...

American Tower Corporation The Team We are seeking a Structural Engineer I to join American Tower's Engineering department. The Structural Engineering team ensures our towers maintain a high level of compliance with industry standards regarding capacity. Day to day you will perform structural analyses of low complexity on existing communication structures (including guyed, self-supporting, monopoles, and their foundations and mounts). You will partner with cross-functional team members to ensure structures meet business standards. What You Can Offer Us Review requests for engineering services, working in accordance with existing processes to correctly determine the required service and ensure all work adheres to quality control procedures; generate required reports. Review tower structures, mounts, and foundations for existing, proposed, and reserved tenant configurations to perform analyses on projects of low to high complexity using hand calculations, analysis...

American Tower Corporation The Team We are seeking a Senior Cybersecurity Engineer to join American Tower's Information Security team. The team protects the confidentiality, integrity, and availability of data and systems in core systems and platforms. As a Senior Cybersecurity Engineer, your daily responsibilities revolve around vigilantly monitoring all security activities on the company's network and overseeing the robust security infrastructure that facilitates these operations. Working in tandem with a team of cybersecurity engineers, you will spearhead efforts to prevent and remediate cybersecurity incidents through continuous optimization of policies and rules. As a senior technical member of the team, you'll play a crucial role in fostering cross-functional partnerships, particularly with the IT department and product groups. You will provide robust support and implement stringent security measures across global platforms, ensuring that solutions remain fortified...

American Tower Corporation The Team We are seeking a Data Center Site Technician III to join American Tower's U.S. Tower division's Data Center Operations team. The team is responsible for remote monitoring and operational support at the data center facility to maintain mission critical systems' uptime, security, and delivery of exceptional customer service. You will be a crucial team member to drive customer satisfaction through both remote systems management and on-site technical support. What You Can Offer Us Assist with the data center's operational integrity, security, and regulatory compliance through use of strong telecommunications, mechanical, electrical, life safety systems, and data center operating procedures knowledge. Be responsible for wide ranging, multi-disciplinary day-to-day data center operations including facilities and telecommunication infrastructure, performed both remotely through monitoring systems and on-site when deployed to customer...

Spectrum This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role Enhancing the customer experience while meeting sales, service, and operational goals. Identifying sales opportunities and creating ideal customer experiences through...

UNC Health Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Leads a multifunctional team within supply chain, overseeing key areas including customer service operations, Infor (ERP) system support, the supply chain education program, and project coordination. Plays a critical part in ensuring efficient and responsive service to clinical and operational stakeholders, aligning supply chain activities with the unique needs of a healthcare environment. Drives the integration and optimization of the Infor ERP system to support accurate, timely, and cost-effective supply chain processes. Leads the development and delivery of targeted education programs to ensure staff competency and compliance with healthcare standards. Additionally, the role involves coordinating cross-functional projects aimed at improving performance, enhancing service...

Canon Field Service Technician II - High Point, NC Area US-NC-Durham Job ID: 33570 Type: Full-Time # of Openings: 1 Category: Field Service NC - Durham About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Territory will cover the Highpoint, NC and surrounding areas Your Impact We're actively seeking an individual to: Diagnose basic mechanical, software, network, and system failures using established procedures. Service and repair designated equipment to Canon standards and specifications. Maintain working knowledge and...

JustinBradley JustinBradley's client, a national wealth management firm, is adding a Financial Advisor to their team. The firm’s financial planning expertise and tailored approach in meeting the needs of their clients has resulted in steady growth and community recognition. They are eager to add a finance professional focused on value and culture. This position is responsible for providing financial planning and investment advice to clients, helping them to achieve their financial objectives. This role involves assessing clients’ financial situations, developing customized financial plans, and recommending appropriate financial products and services. The ideal candidate will have strong analytical skills, excellent communication abilities, and a deep understanding of financial markets and products. Highlighted responsibilities include: Conduct comprehensive financial planning for clients, including retirement planning, estate planning, tax planning, and risk...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educate themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an...