154 customer service jobs found in College Park, GA

JOB DESCRIPTION The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage :...

JOB DESCRIPTION Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm. As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wages range from: $13-$20/hr. Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental Medical, Dental & Vision plan options...

JOB DESCRIPTION The Part Time Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all...

JOB DESCRIPTION The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000 What You’ll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes...

JOB DESCRIPTION The TNC Sales and Service Specialist is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Maximize revenue...

JOB DESCRIPTION A Day in the Life: Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm Pay: $23.00/hr *Ability to work REMOTE - Required to be near Atlanta office* What You’ll Do: Ensure vendors are performing requested repairs at agreed upon pricing Reviewing a wide range of vehicle repair requests Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM Handle repair disputes with national account vendors Validating parts pricing and labor times Guarantee vehicle repairs adhere to company policies and address safety concerns Efficiently drive down vendor cycle time to minimize out of service days Handle phone calls related to vehicles experiencing extensive down time Adhere to goal setting metrics for all job functions Review vehicle repairs Handle phone calls, emails, and chats Working behind a desk Available...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wages: $19.00/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid...

About this role About Dynamics Solutions Center The Dynamics Solution Center (DSC) is BlackRock's centralized team responsible for the end-to-end management of the Microsoft Dynamics CRM platform across the enterprise. Our team's mission is to empower client-facing teams with capabilities that accelerate commercial outcomes and evolve the platform in step with user and client needs while providing a reliable and effective service in supporting the use of the MS Dynamics platform. We are focused on evolving, developing, and implementing MS Dynamics features through effective product strategy and platform engineering of the application as well as global user support for our 5,000+ user base. Role Overview We are looking for a Microsoft Dynamics Support Engineer to provide advanced functional and technical support for Microsoft Dynamics CRM applications across BlackRock's Sales and Service teams and their partner organizations. This role sits within the Dynamics Solution...

JOB DESCRIPTION A Day in the Life: As a Senior CRM Analyst at Hertz, you will support the development, deployment, and analysis of email, SMS, and push messages for Hertz, Dollar, and Thrifty global brands. You will be an expert in building data-driven campaigns, with a focus on end-to-end email development, implementing complex customer journeys, and maintaining robust QA systems. You'll collaborate with cross-functional teams to identify business needs and solve them using best-in-class CRM solutions. This role involves managing campaigns with rigorous testing frameworks and delivering high-quality, scalable solutions. What You’ll Do: Develops, executes, and monitors email, SMS, and push campaigns across Hertz, Dollar, and Thrifty global brands, including development, implementation, optimization, and maintenance. Manages QA and testing standards for CRM messaging to ensure 100% accuracy. Utilizes Salesforce Marketing Cloud (SFMC), Knak, Movable Ink, internal...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wages: $19.00/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid...

About this role Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We have a dedicated Client Experience Transformation function, which is responsible for understanding the needs of our clients and colleagues and evolving our transformation strategy and roadmap and delivering across people, process and technology initiatives with key partners across the entire enterprise. A critical part of our client experience vision is the continued evolution of our enterprise CRM, Microsoft Dynamics, which enables 5,000+ sales, service, investment and other client-facing teams to deliver for our clients. We are seeking a highly motivated and experienced CRM enablement team member to join our team. This role will be focused on understanding challenges our Microsoft Dynamics users might be facing, providing assistance and guidance to users of the Microsoft Dynamics...

JOB DESCRIPTION Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Driver you will pick up and drop off customers and deliver vehicles from the Hertz Local Edition office to various locations. The general responsibilities will include but are not limited to. Transports vehicles from Hertz Local Edition offices to various locations. Will pick-up and drop-off customers as required. Must interface with vendors such as body shops, dealerships, and insurance agents. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Wages: $14.00/hr. Skills: Valid driver's license Flexibility in scheduling which may include night's weekends and holidays Professional Experience: Previous experience in a...

JOB DESCRIPTION Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Driver you will pick up and drop off customers and deliver vehicles from the Hertz Local Edition office to various locations. The general responsibilities will include but are not limited to. Transports vehicles from Hertz Local Edition offices to various locations. Will pick-up and drop-off customers as required. Must interface with vendors such as body shops, dealerships, and insurance agents. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Wages: $14.00/hr. Skills: Valid driver's license Flexibility in scheduling which may include night's weekends and holidays Professional Experience: Previous...

JOB DESCRIPTION The primary focus of the Coordinator, Distribution Partnerships role is to provide ongoing sales support to the Distribution Partnerships team. A Day in the Life: Reporting to the Director of Distribution Partnerships this role will help support the entirety of the Distribution Partnerships team and provide customer support to the various segments of business through our distribution channels. The starting salary for this role is $50k; commensurate with experience. What You’ll Do: Customer Service and account escalations Act as key point of contact for Distribution Partnerships team on account portfolio needs and act as main point of contact for account service recovery escalations Build relationships with account contacts and provide excellent customer service. Work intra-organizationally with multiple contacts/departments to streamline processes and procedures Coordinate the handling of all VIP reservations for accounts. Be a conduit...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wages: $19.00/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid...

JOB DESCRIPTION The Automotive Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores. Wage: $12 hour + sales-based commissions Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental...

JOB DESCRIPTION If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Part Time Car Wash Attendant position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team. Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure. Wages: $16.00/hr. Requirements: Customer service experience is required Must be able to stand for long periods of time with continuous bending and twisting Must be available to work scheduled hours depending on the needs of the branch including Saturdays and...