108 customer service jobs found in Cleveland, OH

JOB DESCRIPTION The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all...

JOB DESCRIPTION The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage :...

JOB DESCRIPTION If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Car Wash Attendant position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team. Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure. Wage: $14.00/hr. Requirements: Customer service experience is required Must be able to stand for long periods of time with continuous bending and twisting Must be available to work scheduled hours depending on the needs of the branch including Saturdays and Sundays...

JOB DESCRIPTION Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a Driver. As a Driver you will have the opportunity to drive Hertz cars while getting paid! Wage: $13.50/hr. Your general responsibilities include but are not limited to: Transports vehicles safely within the airport to various service areas. Safely moves vehicles between airport and off-airport locations. Provide outstanding customer service. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Requirements: Valid driver's license Flexibility in scheduling which may include nights weekends and holidays ABOUT US The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America,...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wage: $16.00/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid...

JOB DESCRIPTION The Sales and Service Specialist , TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Maximize revenue...

JOB DESCRIPTION Hertz Local Edition - TNC Division is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Driver you will pick up and drop off customers and deliver vehicles from the Hertz Local Edition office to various locations. The general responsibilities will include but are not limited to: Transports vehicles from Hertz Local Edition offices to various locations. Will pick-up and drop-off customers as required. Must interface with vendors such as body shops, dealerships, and insurance agents. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Wages: $13.50/hr. Skills: Valid driver's license Flexibility in scheduling which may include night's weekends and holidays Professional Experience:...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wages: $16.00/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid...

JOB DESCRIPTION Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a Driver. As a Driver you will have the opportunity to drive Hertz cars while getting paid! Wage: $14.00/hour Your general responsibilities include but are not limited to: Transports vehicles safely within the airport to various service areas. Safely moves vehicles between airport and off-airport locations. Provide outstanding customer service. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Requirements: Valid driver's license Flexibility in scheduling which may include nights weekends and holidays ABOUT US The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America,...

JOB DESCRIPTION The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wage: $16.00/hr. Qualifications: High School diploma or equivalent is required. A valid driver’s license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. Apply today and shift your career into drive for tomorrow ! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental...