74 customer service jobs found in Charlotte, NC

Apex Systems, Inc. Job#: 3025748 Job Description: **Hiring a Banking Project Manager with ERP Modernization Experience** Position: Project Manager Project: ERP Transformation/Modernization Location: Remote - Must live in Charlotte, Raleigh or Greensboro, NC Duration: 12+ Month Contract (Multi-Year Program) Type: W2 contract, paid hourly. Upon FTE, salary + bonus potential Industry: Banking Pay: Will be updated once available Must Haves: Major financial institution (Category 1 or 2 bank) transformative program and/or project management experience. Proven ability to effectively manage complex projects and initiatives, including multiple business partners across different areas as well as large / complex data sets; demonstrated organization skills. Proven stakeholder relationship building skills to engage and drive cross team collaboration at the project member and senior management stakeholder levels. Ability to communicate project...

Apex Systems, Inc. Job#: 3025737 Job Description: IT Program Manager III Location: Charlotte, North Carolina (Hybrid) Employment Type: Contract Contract Duration: 12 Months Role Overview This position is for an IT Program Manager responsible for the planning, coordination, and delivery of defined deliverables. The role involves engagement with multiple teams to communicate work objectives, manage risks, and ensure compliance with standards. The core function is to facilitate the successful execution and delivery of projects, meeting client expectations for functionality, quality, timeline, and cost. Key Responsibilities Plan and coordinate the delivery of project deliverables and manage dependencies across multiple teams. Facilitate project routines such as kick-offs, status reviews, stakeholder meetings, and change controls. Manage project risks and impediments to ensure timely completion of deliverables. Promote communication and collaboration across...

Apex Systems, Inc. Job#: 3025596 Job Description: Client: Finacial Services Team: TBA Job Title: Cyber Security Researcher - AI Red Team Location: Fully Remote Contract Length: 12mo Pay Rate: $61 - $64 Top Requirements: 2+ years of AI Cyber Security Research experience 2+ years of experience creating proofofconcepts, exploits, or performing reverse engineering 3+ years of converged/red team testing experience 3+ years of experience presenting complex technical topics to diverse stakeholder groups 3+ years of writing detailed technical reports explaining attack chains & vulnerabilities Plusses: Experience with Kubernetes & Docker containerization Experience with GenAI and/or largescale AI model testing Strong attention to detail in complex technical environments Job Summary: This role supports the Offensive Security Research team by conducting cybersecurity testing against AI technologies from a redteam perspective. The Cyber Security...

Apex Systems, Inc. Job#: 3025594 Job Description: Client: Financial Services Team: TBA Job Title: GenAI & DevSecOps Location: Charlotte, NC (Onsite Only) Contract Length: 12mo Pay Rate: $53 - $57 Top Requirements: Strong technical leadership and engineering solution development, including mentoring junior engineers Experience utilizing GenAI capabilities in engineering solutions Knowledge of endtoend DevSecOps automation , including quality gates Handson experience with Shift Left , BDD , and TDD testing philosophies Proficient in Agile/Scrum delivery methodologies Ability to conduct research into emerging technologies, standards, and tools Strong interpersonal and consultative communication skills Ability to present technical concepts in userfriendly language Ability to prioritize and execute effectively in a highpressure environment Plusses: Experience providing consultation on reengineering techniques to improve process...

Apex Systems, Inc. Job#: 3025327 Job Description: Application Programmer III Location: Charlotte, North Carolina (Hybrid) Employment Type: Contract Contract Duration: 12 Months Role Overview We are seeking an Application Programmer with hands-on experience in ETL development within a Data Warehouse environment. This role involves working on multiple projects concurrently, taking ownership of design and development, and collaborating with global teams. The successful candidate will partner with business analysts and architects to design and implement technical solutions for real-time production issues. Key Responsibilities Perform hands-on design and ETL development in a Data Warehouse environment. Work on multiple projects, understand requirements, design solutions, and develop code. Partner with nearshore and offshore teammates in a matrix environment. Coordinate with support teams, including L2, development, testing, and upstream/downstream partners....

Apex Systems, Inc. Job#: 3025247 Job Description: Fullstack Developer Location: Charlotte, North Carolina (Onsite) Employment Type: Contract Contract Duration: 12 Months Role Overview We are seeking a skilled Fullstack Developer with expertise in Java, React, and Oracle development. The ideal candidate will have a passion for creating robust and scalable applications and thrive in a collaborative environment. This role involves designing, developing, and maintaining high-performance applications. Key Responsibilities Design, develop, and maintain high-performance, scalable applications using Java for back-end services and React for front-end development. Collaborate with cross-functional teams to define, design, and ship new features. Develop and optimize database solutions using Oracle, ensuring data integrity and performance. Troubleshoot, debug, and enhance existing applications. Write clean, testable, and maintainable code following best...

Apex Systems, Inc. Job#: 3025386 Job Description: Angular and Java Full Stack Developer Location: Charlotte, North Carolina (Hybrid) Employment Type: Contract Contract Duration: 12 Months Role Overview We are seeking an Angular and Java Full Stack Developer to design, develop, and maintain end-to-end web applications that support key business initiatives. The developer will work closely with product owners, architects, and business analysts to deliver high-quality solutions. This role requires contributing across the full software development lifecycle, from requirements analysis to deployment and support, in a dynamic environment. Key Responsibilities Design, develop, and enhance Java-based backend services and REST APIs. Build modern, component-based UI features using Angular, TypeScript, HTML5, and SCSS. Collaborate with product owners, scrum masters, and business SMEs during sprint ceremonies. Integrate front-end and back-end components,...

NFP Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. We believe a company is only as great as its employees and we want our team members to move forward personally and professionally. That is why we’re committed to fostering a people-centric workplace that helps you learn and grow as you prepare for life after college. The 10-week Internship Program starts with an orientation which provides a thorough overview of the company and financial services/corporate retirement industry. Then you’ll gain firsthand experience by rotating though our various departments, attending client meetings with consultants and the...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join our Professional Services as a Professional Services Program Manager. In this role, you'll do more than just implement solutions, you will be the critical link ensuring our customers achieve maximum value, directly contributing to their success and our business growth. We are looking for a self-driven individual who thrives on solving complex challenges and is passionate about delivering an exceptional customer experience. Key Responsibilities: Lead and manage all day-to-day operational and tactical aspects for multiple...

United Rentals Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Class A CDL Driver at United Rentals, your goal will be to deliver equipment to our customers in a safe, timely, efficient and courteous manner. At the same time, you will have the opportunity to advance your career and contribute to our company's tremendous success and unparalleled growth. Frequently interacting with our customers, you will serve as a company ambassador and will provide exceptional customer service. And since we're local, you'll be home every night. What you'll do: Drop off and pick up equipment for customers Operate construction equipment, such as semi-trucks and trailers ("low boys") consistent with DOT classification CDL-A Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations...

Ameriprise Financial About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Independently process, reconcile and/or balance the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with...

Ameriprise Financial About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description In this role, you will: * Monitor client accounts for House Calls, Federal Calls & Day Trading Calls, reducing market risk and volatility. * Review accounts for FINRA violation &...

First Horizon National Corporation Location: This will be onsite as listed in the job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. A Fraud Protection Manager at a financial institution oversees the development and implementation of strategies to prevent and detect fraudulent activities within the organization. Here's a detailed job description for this role: The Fraud Protection Manager is responsible for leading efforts to protect the financial institution from fraud. This involves...

Ameriprise Financial In this role, you will independently process outgoing money movement transactions in accordance with department policies and procedures. This includes ensuring seamless and accurate handling of all transaction requests with minimal direction, collaborating with internal and external business partners to research and resolve issues promptly and accurately, and maintaining full compliance with industry regulations and internal control requirements throughout all processing activities. Key Responsibilities Independently process outgoing money movement transactions with accuracy, timeliness, and full regulatory compliance Partner with internal and external business stakeholders to research and resolve issues, troubleshoot problems, and ensure seamless service delivery Identify process improvement opportunities and collaborate with appropriate partners to design and implement solutions Utilize multiple computer applications and systems to access...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Lincoln Property Company The Lead Building Engineer leads and oversees the day-to-day operations and maintenance of building systems, ensuring efficient and safe building performance while supervising engineering staff and contractors. Essential Duties and Responsibilities: Monitor the operating condition of all HVAC, plumbing, and electrical equipment. Coordinate preventive maintenance and emergency repairs for the building. Oversee service contractors while ensuring compliance with building standards. Supervise and mentor junior Engineers and Technicians; assist in setting staff performance goals and evaluating progress. Collaborate with tenants, contractors, and property managers to ensure reliable building operations and resolve tenant issues. As assigned, work with vendors to identify scopes of work and oversee compliance with contract terms and quality control. Conduct regular building inspections and proactively address deficiencies Manage preventive...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are open to locations across the US. Travel Requirements: This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is looking for a dynamic Sr. Federal Account Manager who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the...

AIT - Arctic Information Technology, Inc Overview: This summer internship is for Doyon Shareholders. JOB SUMMARY: This internship is designed for a student with little or no prior experience who is eager to learnbusinessoperations. The intern will receive training and support whileassisting the Director of Federal Growthand their teamwith administrativetasks,including document organization,record keeping,and trackingupdates across the growth proposal contract workflow. Responsibilities: EXPERIENCES TO EXPECT: Drafting clear internal emails, meeting notes, and action-item recaps using provided templates Managingassignedtasksanddeadlines for proposals, contracting, and sales support activities Using Microsoft 365 tools (Outlook, Teams, Word, Excel, PowerPoint, OneDrive/SharePoint) to support coordination and document work Learning internal systems and processes (CRM, contract repository, Teams/SharePoint) and completing basic updates and file organization...

Ameriprise Financial Process trade corrections. Analyze and correct entries for various product types, including mutual funds, securities, cash, bonds, and managed accounts, through various internal processing systems. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures. Key Responsibilities - Responsible for timely and accurate resolution of trade correction cases. Analyze account activity, determine cause of error and take appropriate action to correct trading activity. - Work with both internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Provide support to other team members as necessary. - Identify root cause of trade correction errors and provide solutions as appropriate. Conduct trend reporting and participate in problem solving sessions...