Nov 27, 2024
Mediacom Communications
Position: Lead Customer Sales & Service Representative IV, Front Counter Position Overview: Responsible for enhancing and monitoring the performance of Customer Service, Front Counter Associates. Work to ensure Mediacom customers are provided outstanding service and a positive experience in a prompt and professional manner. In addition to normal customer interactions, responsibilities include managing customer escalations/concerns. Perform direct support to Front Counter Associates and customers consistent with Mediacom's policies and procedures. Travel will be required. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays...
Professional Diversity Network
Cedar Rapids, IA, USA
Full-Time