53 customer service associate jobs found in Houston, TX

JOB DESCRIPTION The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all...

JOB DESCRIPTION As a Dollar/Thrifty Part Time Customer Service Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wage : $15.00 hourly Apply today and shift your career into drive for tomorrow ! Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer’s service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active...

JOB DESCRIPTION As a Part Time Customer Service Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wage : $15.00 hourly Apply today and shift your career into drive for tomorrow ! Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer’s service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our...

JOB DESCRIPTION Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm. As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wages range from: $13-$20/hr. Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental Medical, Dental & Vision plan options...

Boston Consulting Group (BCG) Locations : New York | Boston | Atlanta | Austin | Chicago | San Francisco | Mountain View | Dallas | Denver | Detroit | Houston | Los Angeles | Miami | Minneapolis | Nashville | Summit | Philadelphia | Pittsburgh | Durham | San Diego | Seattle | Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and...

Harbor Freight Job Description A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have the desire to develop as a leader and is passionate about a career in retail. The anticipated rate for this position is $16.00 per hour depending on location, knowledge, skills, education and experience. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am -...

Capital One Dealer Success Manager This Dealer Success Manager position will work to cover the Houston, TX metro area. As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company's bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time. The primary role of this dealer facing associate is to onboard and train dealers on products and processes while working with key stakeholders to identify areas for improvement. You will play a key role in Capital One's technology and relationship evolution. Because of this, there will be a high level of travel inside or outside of the Lafayette metro area. We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong...

Baker Hughes Are you a service delivery coordinator looking for a new opportunity? Do you enjoy being part of a successful Waste Management/Solids Control team? As a Quality Control Mechanical Inspector, you will be responsible for: Review and approve QA document supplied by vendors. Ability to understand SAP Bill of Materials, relevant materials certifications and specifications. Drives quality culture to their plant. If ever you see anyone around you performing an unsafe act or working in an unsafe condition, immediately Stop Work and report to your lead/supervisor/manager. Works with Baker Hughes management system databases and systems (SAP, BHOS, LIMS etc) Inspecting incoming parts, Work in process assemblies, subassemblies and test reports / certifications to drawings and specifications. Distributes all quality records and documents as required. Using mechanical inspection tools (calipers, micrometers, thread gauges, Go/No-Go Functional gauges, precision pin...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is looking to add a world-class commercial attorney to join its legal and compliance team. East Coast preferred, but Five9 will consider other locations depending on candidate. Key Responsibilities The attorney will own the execution of day-to-day sales and commercial legal process activity. This role will partner closely the sales team, as well as partner-, finance-, sales-operations-, account management and other teams to execute on company business objectives and drive legal departmental initiatives. The ideal candidate is an...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts,...

Baker Hughes Upgrade & Site Manager- Lead Retrofit Are you passionate about Project Management and Designs? Are you interested in being a key partner for the energy industry of tomorrow? Join our Team Baker Hughes has developed a comprehensive portfolio of systems and products to deliver optimal energy & subsea solutions. That means we consistently deliver solutions that will meet or exceed even your most demanding requirements. Partner with the best As a Upgrade & Site Manager- Lead Retrofit you'll be in charge of Project Management/ Planning/ Coordinatingactivitiestypically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Develop and maintain project schedules pertaining to execution timelines and revenue/billing activities. Suggesting improvements in products, processes and procedures. Contributes to overall annual...

ALDI Learn and grow your career with one of the nation's fastest growing grocery stores. Whether you're interested in joining as a Store Associate, Cashier or Stocker - you'll act as the face of ALDI while collaborating with your team to deliver an exceptional shopping experience. That can mean making sure products are available for our customers, providing our high level of service and more. See what's in store. Apply today! Position Type: Part-Time Average Hours: Fewer than 30 hours per week Starting Wage: $17.50 per hour Wage Increases: Year 2 - $18.00 | Year 3 - $18.50 | Year 4 - $18.50 | Year 5 - $19.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Collaborates with team members and communicates relevant information to direct leader * Upholds the security and confidentiality of documents and data within area of responsibility * Other duties as assigned Cashier Responsibilities: * Processes...

Capital One Senior Business Analyst - Commercial Bank Portfolio Analytics As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Capital One's Commercial Bank is a Top 10 Commercial Bank in the United States with a ~$90B loan portfolio. This role is on the Portfolio Analytics team within the broader Commercial Bank 2nd line of defense Credit Risk and Analytics (CR&A) team. The CR&A team is responsible for managing portfolio credit risk, through credit decision making, credit performance monitoring and reporting, and developing / maintaining credit risk models. As a Business Analyst on the Portfolio...

Baker Hughes Global Treasury Systems and Projects Manager Would you like to play a key role in our business? Join our Treasury Team! Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet. Partner with the Best: As a Global Treasury Systems and Projects Manager, you will lead the projects, analytics, SOP document management and oversight for our group of treasury systems and report oversight for our bank operations teams. This role is responsible for maintaining and enhancing workflow management systems, developing and tracking Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs), and driving the successful execution of cross-functional projects....

Baker Hughes Digital Radiography Sales Manager- Western & Midwest US Region Are you curious/passionate about providing new commercial solutions to sell cutting-edge technology? Are you a manager ready to challenge the status quo and support companies transition to Digital Radiography? Join our Sales Team Waygate Technologies is a Baker Hughes Company. Baker Hughes provides industry-leading products and services that optimize the production and saving of energy worldwide and while providing quality assurance tools (nondestructive testing) to the O&G, aerospace, space, chemical military and other government facilities. We help a diverse range of customers across the energy value chain to reduce operating costs and emissions while improving productivity and implementing state-of-the-art digital solutions. Our commercial operations team is the essential link between the customer and the business and has a strong appetite for fresh energy, new ideas and...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Sr Financial Analyst plays an important role by performing a variety of professional activities directly related to the organization’s Mortgage and Finance operations. The role is responsible for high-level business reporting and analysis that helps the management team make appropriate financial business decisions. The Sr Financial Analyst is recognized by peers as the “go to” subject matter expert and may answer questions from lower-level Financial Analysts in absence of the manager. Essential Functions Field / Organizational Support: Works with internal stake holders, report requestors, and...

Sally Beauty Holdings Overview SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. This Product Manager position calls for an experienced individual with a background in Outbound workflow and compliance for CCaaS applications. The role entails managing the integration of Outbound-Integration assets from the recent acquisition of Acqueon and driving the roadmap and delivery of best-in-class integration for omni outreach orchestration. We are looking for a self-motivated, highly organized and customer focused product leader who can lead cross-functional teams to drive product success. Key Responsibilities: Assess...