Nov 14, 2025
First Horizon National Corporation
Location: On site at location listed in job posting.
Hours Of Operation: 7am-8pm EST
We are actively seeking a dedicated and client-focused Fraud Protection Hotline Specialist to serve as the first point of contact for our clients experiencing fraudulent activities. Our goal is to protect our clients' brand reputations while providing an exceptional and positive client experience throughout the fraud resolution process This role will play a crucial role in safeguarding client interests and enhancing their trust in our services.
Essential Duties and Responsibilities:
Serve as the initial point of contact for clients reporting fraud, ensuring a high standard of professionalism and empathy
Utilize effective relationship-building skills to engage with clients on both inbound and outbound calls, discussing potentially fraudulent activities.
Analyze account processes and transactions to detect undetected frauds and correlated...
Professional Diversity Network
Maryville, TN, USA
Full-Time
