997 client support associate jobs found

About this role Service Innovation Desk (SI Desk) The S Desk is a new function in the firm's global Client Experience organization that will bring greater efficiency to how we service our clients. It is a key enabler for our CX strategy and a critical component of BlackRock's client experience evolution. Our team members span the globe, with a presence in Edinburgh, Budapest, and Atlanta. Come join us as we build the function! The Opportunity As a member of the SI Desk, you will be responsible for resolving service tasks and addressing the needs of our institutional clients and third parties. Importantly, you will also identify ways in which we can improve our internal processes and find opportunities for leveraging systems and tools to enhance how we carry out our client service work. The role provides a terrific opportunity to learn about the asset management industry, our firm, and the clients we serve. Key Responsibilities of the Role: Ensure timely and...

About this role Are you an Investment Accounting professional searching for a rewarding, significant, multi-faceted opportunity with the world's largest asset manager? Do you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition? Look no further. BlackRock is pursuing an Analyst/Associate of Investment Accounting to become a part of the team. We recognize that strength comes from diversity, and will accept your rare skills, eagerness, and passion while giving you freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and business partner - and to take full...

About this role Internal Audit Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Business Audit With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses....

About this role Associate - Alternatives Accounting Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Associate to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like...

About this role At BlackRock, technology underpins everything we do. AI is a core strategic priority for the firm, embedded across Aladdin and our investment, client, and operational platforms. We are seeking an AI Infrastructure Engineer to help build and operate the foundational infrastructure that enables AI systems to scale safely, securely, and reliably across the enterprise. This role sits within Aladdin Platform Engineering and focuses on the infrastructure and platform services required to support machine learning models, large language models (LLMs), and emerging AI capabilities in production. The successful candidate will work closely with AI Engineers, Data Scientists, Platform Engineers, Security, and Product partners to deliver resilient, cloud native AI platforms in a highly regulated environment. Key Responsibilities Design, build, and operate AI focused infrastructure platforms supporting model...

About this role Internal Audit Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Business Audit With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses....

About this role This role will be a key member of the BlackRock Multi-Asset Strategies & Solutions - Custom Models Solutions (CMS) team, supporting the High-Net-Worth (HNW) Pillar. The team works alongside CMS Client Portfolio Managers and focuses on commercializing BlackRock's suite of HNW solutions through custom model portfolios. The widespread adoption of Model Portfolios is one of the most significant evolutions in the Wealth Management industry over the last decade! As the industry drives towards greater simplicity, clarity, cost efficiency, and goals-based financial planning, the CMS Business is uniquely positioned to support advisors and accelerate the adoption of model portfolios. Through CMS, BlackRock is driving the industry's model portfolio innovation with the integration of direct indexing, private markets, options overlay strategies, and other separately managed accounts into its asset allocation framework. Advisors can tap into BlackRock's industry leading...

About this role About this Role BlackRock Luxembourg's Financial Crime Compliance function is committed to protecting the firm's reputation and ensuring the highest standards of regulatory compliance. We are seeking a motivated and experienced Associate to join our Financial Crime Compliance team in Luxembourg. This role will support the Head of Luxembourg Financial Crime Compliance and Money Laundering Reporting Officer (MLRO) for the coverage of the retail (UCITS) Luxembourg domiciled funds, in managing the firm's AML/CTF framework, with a particular focus on high-risk client escalations, oversight of delegated AML functions, and advisory support to the business. Key Responsibilities Act as a point of contact for financial crime queries related to complex transactions and high-risk client onboardings, including PEPs and other heightened risk factors, as well as sanctions. Review all high-risk investor escalations from the Transfer Agent and assist with the internal...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role We are looking for an Associate Product Manager within our SMA Solutions Product Management team This role will work across business teams including Client Operations, Business Development, Portfolio Management and Operations to lead business initiatives that scale processes and systems, improve efficiencies and reduce errors. The ideal candidate will be a structured thinker, one who possesses technical awareness and can support a fast-growing business. A strong team player is critical, as they will work creatively and collaboratively with colleagues across a wide range of departments. They will bring excellent...

About this role Internal Audit Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Business Audit With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses....

About this role About Dynamics Solutions Center The Dynamics Solution Center (DSC) is BlackRock's centralized team responsible for the end-to-end management of the Microsoft Dynamics CRM platform across the enterprise. Our team's mission is to empower client-facing teams with capabilities that accelerate commercial outcomes and evolve the platform in step with user and client needs while providing a reliable and effective service in supporting the use of the MS Dynamics platform. We are focused on evolving, developing, and implementing MS Dynamics features through effective product strategy and platform engineering of the application as well as global user support for our 5,000+ user base. Role Overview We are looking for a Microsoft Dynamics Support Engineer to provide advanced functional and technical support for Microsoft Dynamics CRM applications across BlackRock's Sales and Service teams and their partner organizations. This role sits within the Dynamics Solution...

About this role The Aladdin Business Development group within BlackRock is responsible for developing new client relationships for the Aladdin Business. This includes understanding the requirements of prospective client organizations and leading consultative sales processes that demonstrate and highlight the value of Aladdin to the specific prospect organizations. The Aladdin Business Proposals (ABP) Team within the Aladdin Business Development Group is responsible for producing all Aladdin RFP/RFI/due diligence questionnaires and sales/marketing materials and publications. The Aladdin Business is recognized in the industry for its professional and high-quality proposals. Business Proposal professionals must have a solid understanding of Aladdin functionality and workflows and ability to think creatively to match up prospect requirements with Aladdin capabilities, and produce timely presentations and publications to demonstrate how our services meet both client and industry...

About this role Internal Audit Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Business Audit With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses....

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview: The Alternatives Client Services (ACS) team provides comprehensive support for BlackRock's private market products,. The team manages key functions such as investor servicing, onboarding, and report distribution while maintaining strong oversight of third-party service providers, including transfer agents and tax providers. The ACS team operates across...

About this role GAAPS Alternatives | Analyst/Associate Loan Services | Wilmington About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview This team is part of the Global Alternative Transaction Services team within Business Operations. The core focus of the team is to support private investment trade execution, provide consistent data capture related to our alternatives platform, and disseminate the data to various...

About this role About BlackRock Are you a highly motivated professional looking to elevate your career by joining the world's largest asset manager? Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance, working with both internal partners and clients? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $8 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, and improve their financial well-being. In addition to helping our clients achieve a better financial outcome as an asset manager, BlackRock is an established FinTech with Aladdin® being used by some of the largest institutions and investors in the world. We provide comprehensive investment accounting...

About this role About BlackRock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Product Managers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most...

About this role About BlackRock BlackRock is a global leader in asset management, providing world-class investment, risk management, and advisory services. Aladdin, our central technology platform, integrates investment management functions to help organizations make informed decisions, manage risk, and trade efficiently, driving better outcomes for investors and institutions worldwide. About the Aladdin COO Team The Aladdin COO team supports thousands of professionals across engineering, data, product, client support, sales, and marketing. Within this group, the Business Management team manages strategic initiatives, delivers analytical insights, and drives operational excellence. The Business Management team engages senior leadership as subject matter experts in a variety of areas including budget and P&L expense management, headcount, recruiting, people topology, procurement, vendor strategy and more, to ensure smooth operations and continuous improvement. We...