May 15, 2025
Job Title: CSR Admin Assistant Location: 100% Remote (Philippines) Compensation: 24,025 PHP/Monthly; Also includes: Night Shift Differential Pay & 13th Month Bonus Reports to: Customer Service Manager The CSR Representative will be the first point of contact for all TMDA clients and will provide helpful information regarding TMDA services. They will manage incoming calls, customer service inquiries, reply to emails and messaging in CRM identifying and assessing customer needs to achieve satisfaction while providing ELITE service. The CSR will act as a liaison between veteran clients and TMDA providers by providing service information, answering client questions, and resolving any emerging problems that TMDA clients may face with accuracy and efficiency. The CSR will be energetic, patient, empathetic, and highly communicative with TMDA clients. They will be able to work autonomously and will be able problem solve, troubleshoot, and investigate alternative solutions...
Served with Honor
Full-Time