2,365 jobs found

Intarcia Therapeutics, Inc. Intarcia Therapeutics, Inc., is a rapidly emerging biopharmaceutical company committed to developing innovative therapies that merge medicine with technology. At Intarcia, we seek to transform the standard of care and improve patient outcomes in major therapeutic categories for serious chronic diseases, such as diabetes. We successfully completed our Phase 3 clinical trial program for our lead product, ITCA 650, and submitted our New Drug Application filing in the U.S. in 2016. Additionally, we are developing a pipeline of products for our proprietary Medici Drug Delivery System, comprised of three unique technologies: 1) A stabilization technology that allows for proteins, peptides, antibody fragments, and other highly potent small molecules to be stabilized at or above human body temperatures for up to three years or more; 2) A matchstick-sized osmotic mini-pump that is placed just under the dermal layer of skin to deliver a continuous and consistent flow of medication; and 3) A placement technology including proprietary tools designed to provide an optimal user experience. We Are Growing Since our 2012 round of financing, much progress has taken place at Intarcia, including significant enhancements to our world-class manufacturing facility, the opening of our new headquarters in Boston's Innovation Center, and the diversification of expertise on our Board of Directors and Leadership Team through new senior leaders who contribute vital new capabilities and experiences. A key element of pride during our progress has been our ability to remain fully independent throughout our rounds of financing so that we continue to have full strategic and executional control over all aspects of our rapidly evolving business. While we are always accountable to our stakeholders, we are - and intend to remain - the driving vision and force behind our progress and our ultimate success. Your Opportunity: As a key member of our Marketing Leadership team, the Executive Director of Consumer Marketing is responsible for all marketing activities targeted at Consumers. Primary Responsibilities Attract and lead a team of high-performing Consumer marketing professionals whose primary responsibility is to engage, communicate with and activate consumers Uncover and advance key consumer insights to be used in developing the overarching strategic consumer approach. These insights will be obtained from multiple sources, including primary and secondary market research, social listening, patient advisory activities and other means Lead the updating of the Patient Experience Journey Determine if the established brand positioning resonates from a consumer perspective. If changes or adaptations need to be made, lead the foundational activities associated with consumer positioning Lead the development of Patient Testimonials to be utilized via promotional channels in a compliant manner Lead the development of the Consumer Core Claims Document which will guide all claims used in Consumer promotion Lead the development of Consumer core messages that communicate the ITCA 650 value proposition in the most relevant and compelling ways Lead the building of marketing solutions and collateral to be used in Consumer promotion Lead the building of the Consumer portion of the Brand.com site Determine the magnitude of the Consumer activation opportunity (investment options, ROI potential, etc.) If there is a compelling business case, develop the Consumer activation approach Establish the digital communication strategy and approach to the Consumer audience In collaboration with Medical Affairs colleagues, identify and prioritize the likely Consumer FAQs and associated responses that will need to be ready at launch Lead the development and execution of a Consumer/Patient Advisory Board to assist with consumer strategy and solution development In conjunction with the Insights and Analytics leader, define and prioritize key metrics to track brand performance related to Consumer activities Lead the development of the Consumer portion of the annual business plan, including strategic imperatives, critical success factors and associated tactics and metrics Establish close coordination with the HCP marketing leader Qualifications and Capabilities: At least 10 years of relevant industry experience in biotech/pharma. Must possess recent and significant experience in the successful launch and commercialization of diabetes and/or metabolic therapies Strong understanding of the business of diabetes and metabolic disease Deep strategic thinking and strong business acumen combined with the ability to execute, both individually and by leading teams, to achieve operational excellence in the face of challenging goals Significant Consumer Marketing experience (minimum 15 years, including 7+ years in pharmaceutical Consumer marketing) Ability to explore innovative approaches amidst a highly competitive landscape Excels in a fast-paced, results-driven, highly accountable environment where you can make a clear impact Ability to attract, develop and retain a top performing marketing team Leadership qualities that exemplify a team-first approach Maintains an "Intarcia," rather than a functional, perspective and acts on the belief that solutions and plans are stronger when appropriate collaboration occurs across and beyond the Company MBA strongly preferred Travel 20-30% of the time is likely All applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or protected veteran status.

Biogen Summary The GBS sponsorship team is a group that is being established to manage Biogen's sponsorship portfolio. The Sponsorship Lead role is critical as this role is the primary contact for many internal and external stakeholders. In addition to providing exceptional customer service, responsibilities include conducting due diligence, managing the communications and approving or rejecting a request based on many different factors. Job Description The Company At Biogen, our mission is clear: we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. One of the world's first global biotechnology companies, Biogen was founded in 1978 and today has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is focused on advancing neuroscience research programs in Alzheimer's disease and dementia, MS and neuroimmunology, movement disorders, neuromuscular disorders, acute neurology, neurocognitive disorders, pain, and ophthalmology. Biogen also manufactures and commercializes biosimilars of advanced biologics. Global Business Services and Business Optimization The Global Business Services (GBS) and Business Optimization team is a newly formed organization established to transform Biogen's business processes with a vision of "Lean and Simple" operations to fuel commercial growth and the innovation pipeline. Further, GBS will provide further value by developing and delivering a suite of business solutions and support services that are valued by internal customers. GBS will deliver services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture. All solutions will be supported by strong business cases and ultimately monitored for the effectiveness and efficiency against benchmarks and service level agreements. The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers to develop "Lean and Simple" business solutions. The Position The GBS sponsorship team is a group that is being established to manage Biogen's sponsorship portfolio. The Sponsorship Lead role is critical as this role is the primary contact for many internal and external stakeholders. In addition to providing exceptional customer service, responsibilities include conducting due diligence, managing the communications and approving or rejecting a request based on many different factors. The candidate would be an integral part of the GBS team and will lead the existing sponsorship process and lead the continuous improvement initiatives, including the globalization of the sponsorship process world-wide. Specific responsibilities will include: * Lead a global team of approx. 4 - 6 people with employees based between US and EU * Build out the new GBS service line by defining and implementing the Service Agreement, KPI's and Key Metrics with key customers * Manage the sponsorship's portfolio including organization qualification, due diligence, request review, decision making communications, contracting, payments, reconciliations and close out. * Partner with Finance, Compliance and Audit as applicable per policy, laws and government regulations * Responsible for maintaining electronic records to support internal audits, following up on outstanding items and ensuring a timely completion of requests * Manage the phoneline, sponsorship mailbox and other team repositories, following up on outstanding items and ensuring a timely completion of tickets and requests * Responsible for maintaining electronic records and supporting internal audits * Partner with IT Support to enhance the foundationConnect platform to meet evolving business and customer needs * Lead the continuous improvement initiatives, including the globalization of the sponsorship process world-wide * Become the Subject Matter Expert (SME) in sponsorships to identify business requirements Qualifications The ideal candidate will demonstrate strong leadership qualities; excellent oral and written communication skills, ability to communicate across all levels of the organization, exceptional judgement and problem-solving skills and must have the ability to manage competing priorities. * 3 to 5 years' experience in Grants, Operations, Account Management, Customer Service, Project Management or related field * 3 to 5 years' leading, managing and growing people * Strong understanding of compliance and applying judgement and critical thinking to daily operations * Demonstrates a strong ability to identify, analyze and solve problems * 1 to 2 years' experience in pharmaceutical or biotech preferred * Strong oral, presentation and written communications and the ability to build productive working relationships with various levels, functions and teams * Strong knowledge of and ability to apply PhRMA and OIG guidelines * Ability to navigate and influence in a matrixed organizational structure * Strong communication, interpersonal skills and judgement * High degree of self-motivation, enthusiasm and detail-orientation * Strong organization and project management skills * Candidate should be proficient in Microsoft Office tools, understanding of Salesforce, Oracle and grant management systems a plus * High sense of urgency with the ability to meet deadlines while maintaining the flexibility to adapt to changing priorities * Proven leadership and interpersonal skills - the ability to collaborate well with others and work cross-functionally across the organization * Ability to work well in teams and to build organizational relationships across all levels of the organization Education BS/BA or University degree in Accounting, Finance, Compliance, Audit, Business, or other relevant background.All individuals deserve the right to achieve their full potential. Accordingly, our company welcomes all job applicants, and we strive to provide all employees with equal opportunity for advancement. We will not tolerate any form of discrimination or harassment based on an individual's sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information, or any other basis protected by local government agencies or law.As an employer of choice, we strive to:Provide attractive employment opportunities for diverse candidates at all levels and in all segments of our organizationPursue and maintain relationships with sources of diverse candidates, community organizations, and academic institutionsComply with both the letter and the spirit of all applicable laws and regulations relating to nondiscrimination and affirmative action in employmentVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations

Biogen Summary The Clinical Operations Lead will partner with Clinical Development and other functions to develop operationally feasible and clear protocol concepts and final protocols, they will independently oversee one or more clinical studies by establishing the operational strategy and securing excellence in execution through the CRO partner. Job Description The Clinical Operations Lead will partner with Clinical Development and other functions to develop operationally feasible and clear protocol concepts and final protocols, they will independently oversee one or more clinical studies by establishing the operational strategy and securing excellence in execution through the CRO partner. Responsibilities: 1. Partners with Medical Research and other functions to: * Develop scientifically robust, operationally feasible and clear protocol concepts and protocols, and feasible protocols and robust data monitoring plans * Leverage appropriate ongoing data review to identify and mitigate patient safety, study design, data integrity or study conduct issues * Ensure all operational aspects support end point integrity and data validity. * Able to influence MD on clinical study/program direction based on changing internal and external landscapes within phase, disease or therapeutic area; able to think strategically to best position a study within the current Clinical Development Plan 2. Secures operational excellence and delivery for one or more clinical studies by: * Developing operational strategy (including ancillary vendors) aligned with the program strategy and incorporating country input through the study Clinical Country Lead * May also be responsible for contributing to a clinical development plan within a program moving into a new or subdivision of a current indication. * Builds a rich knowledge of specific Area(s) of Expertise within a phase. * Utilizes operational expertise and scientific assessment to evaluate study feasibility: assess end point measurement options, and ensure the successful execution of study(ies). Qualifications * Approximately 8 years of clinical research / project management experience preferably with both a sponsor company and CRO managing outsourced clinical trials within quality, timeline, and budget expectations (or extensive experience within either) * Prior investigator site and/or monitoring experience is advantageous * Deep understanding of clinical development within one or more Phases of trials (Phase I, II, III, IV) and a working understanding of cross functional drug development. * Scientific learning agility to quickly develop a sound working knowledge of new therapeutic areas. * Ability to establish operational plans and support the CRO in the execution of the plans. * Requires a balance of scientific and operational/project management and team leadership expertise. * Must be able to build effective relationships across and up and down the organization. Education B.A. or B.Sc. in a scientific discipline; advanced degree preferred. Scientifically and clinically astute with very strong project management skills.All individuals deserve the right to achieve their full potential. Accordingly, our company welcomes all job applicants, and we strive to provide all employees with equal opportunity for advancement. We will not tolerate any form of discrimination or harassment based on an individual's sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information, or any other basis protected by local government agencies or law.As an employer of choice, we strive to:Provide attractive employment opportunities for diverse candidates at all levels and in all segments of our organizationPursue and maintain relationships with sources of diverse candidates, community organizations, and academic institutionsComply with both the letter and the spirit of all applicable laws and regulations relating to nondiscrimination and affirmative action in employmentVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations

Babson College The Junior IT Services Analyst is primarily responsible for direct Tier 2 technical support for the Babson community. Second level resolution support methods will include telephone support, remote access to client machines, email support, assistance to walk-in users, and on-site support at the user's location. The Analyst is expected to be able to support all basic and advanced software functions of the primary supported software, as well as be knowledgeable in the basics of hardware troubleshooting. Key Responsibilities: Delivers high quality technical support, including accurate problem identification, proper logging of problem type, and timely escalation if necessary. Provides various methods of support with primary duties including remote and on-site user support for staff, faculty, undergraduate, and all graduate programs. Communicates with end users, both verbally and in writing, regarding problem resolution status, upcoming system changes, ITSD policies and any other necessary communication. Upholds a proficiency in the use of chosen service support tools, both software and hardware. Maintains skills with standard Babson toolbox, in particular, Blackboard, Collaborate, Brainshark, Panopto, SharePoint, and the Microsoft Office Suite. Assumes additional responsibilities as required. Education Requirements: Minimum Level of Education Required BA/BS Degree or equivalent experience and certification Position Knowledge/Skills & Abilities Requirements: A minimum of 1-2 years of experience in direct technical support Proven knowledge of common hardware and software platforms Must have experience in technical support, particularly in desktop hardware, current operating systems, LAN and web-based technologies Must have excellent customer service skills and a proactive customer support attitude Must have excellent troubleshooting skills Must have the ability to work independently and as part of a team Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results. Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. Demonstrated effectiveness in working with a diverse student body, faculty, staff and other constituents Must have the ability to quickly learn and understand new technologies Working Conditions: On-call Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management.

Babson College The Advancement Designer is responsible for developing and implementing highly creative materials that represent the Babson brand and effectively promote the Advancement Office inclusive of Alumni & Friends, Campaign, and Development. As part of the Advancement Communications team, this position supports the Project Manager conceptualizing and executing effective creative solutions - from inception through final production for Advancement. Specifically responsible for creating/editing a wide range of digital and print materials that support Advancement's overall marketing strategies and consistently represent the brand; working on projects covering multiple marketing sectors and being able to articulate creative strategies and communicate ideas effectively to individuals across areas of Advancement; establishing and maintaining relationships with a professional presence; focusing on producing high quality results; and continually upgrading his/her skills and knowledge relative to design concepts, practices and tools, and stay abreast of new trends and technologies. Support Advancement Communications Team and collaborate with writers, program managers, digital team members, and any other College Marketing colleagues as well as internal clients to conceptualize and execute creative solutions to support a wide variety of programs, promotions, advertising, direct marketing, and events. Responsible for approving all concepts but goes through the Director, Creative Services to ensure that we are in align with brand guidelines. Work individually, and as part of cross-functional team, to plan, analyze, and recommend creative concepts and executions across all types of media, using color, images, typography, photography, illustrations, animation, materials, and various layout techniques. Create wide range of creative and compelling print and digital communications inclusive of solicitations, logs, brochures, campaign collateral, stewardship pieces, and event collateral. Maintain high productivity and accuracy, while completing assignments in accordance with agreed upon goal. Identify opportunities for design process enhancement and implement improvements; log efforts in project management system to keep record of project details and how time is spent in each stage of production so that the team can plan appropriately and work continuously to reduce workflow inefficiencies. Establish and manage relationships with printers and other external production vendors; provide bidding estimates to clients and accounting; prepare and transmit production files to external vendors. Assume additional responsibilities as required. Supervises: N/A Education Requirements: Minimum Level of Education Required Bachelor's Degree in Design or Graphic Arts (or closely related field) Position Knowledge/Skills & Abilities Requirements: Must have a minimum of 3 years of professional graphic design experience within a design firm or as part of an in-house design department Must possess excellent conceptual skills and design abilities Must be able to manage a high volume of projects effectively and work in an extremely fast-paced environment Ability to take design from concept to print Must have strong production skills for print and web Must be skilled in print file preparation/preflight Must have experience with print vendor management Must have an understanding of web standards (HTML experience a plus), and web design skills Must have a positive attitude, strong organizational skills, excellent written and verbal communication skills as well as an outstanding attention to detail Must have experience with Adobe Creative Suite in Mac environment (advanced knowledge of InDesign is a must!) Must be a team player as well as have the ability to work independently Must be committed to customer service Must have a strong work ethic and professional disposition Must have a strategic understanding of goals and customer needs and be process and quality minded Ability to envision and propose new methods to perform tasks that support Entrepreneurial Thought & Action; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions Must have strong technology skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint)

Aetna Description: The Clinical Analytic Team creates innovative analytic tools to drive better within the organization. We are currently looking for a Lead of Care Plan Analytics , reporting to the Head of Clinical Optimization, to use advanced analytics to optimize care management programs, improve health outcomes and reduce health care costs for Aetna consumers. The preferred location is Wellesley (MA), but Hartford (CT) and NYC offices will also be considered for this position. The position is responsible for the development and implementation of analytic capabilities that enhance the impact of Aetna's care management programs, including use of machine learning/deep learning methods to identify care opportunities, A/B testing of intervention strategies, prioritization of clinical recommendations, and optimization of information delivery. Leads a growing 3+ person team, collaborates within the Analytics organization, and supports a wide range of business partners. Drives the strategy around the identification of clinical opportunities, syndicates and prioritizes initiatives. The position will also be responsible for assessing and improving the impact of implemented initiatives. 59987 Fundamental Components: Provide thought leadership around predictive modeling, machine learning, and natural language processing in a clinical/healthcare context. Develop strategy and identify opportunities through assessment of existing programs, interviews with internal stakeholders and external benchmarking. Identify key business needs, structure analytic solutions to address those needs, and develop project roadmaps. Assess analytic initiative value through cost-benefit analyses. Present analysis-based strategy recommendations to senior management. Identify key performance metrics and expected outcomes over time. Promote a productive work environment by providing timely, specific and constructive performance feedback. Foster a technically innovative,collaborative and engaging work environment. Effectively communicate insights, findings and recommendations verbally and in written format (e.g. presentations, briefs, visualizations). Background Experience: 12+years experience in healthcare data science or health service analytics. 6+years of relevant managerial experience Direct experience with predictive modeling, segmentation, NLP, machine learning and deep learning methodologies. Experience with a wide range of healthcare data systems, including care management, claims, eligibility, and EMRs. Demonstrated experience leading teams focusing on statistical data analysis in large-scale, complex data environments. Proven track record of successfully implementing and tracking performance of clinical or health improvement programs. In-depth healthcare knowledge, with emphasis on population health and care management programs in various settings health systems, health plans, community partnerships. Excellent communication skills and ability to work effectively with senior stakeholders and team members to meet goals. Master's degree preferred (especially in Analytics, Computer Science, Statistics, Biostatistic or Quantitative Social Sciences). Additional Job Information: Looking for opportunities to use cutting edge technologies analyzing petabytes of data in a world class Hadoop cluster, generating insights to guide consumers in their journey to wellness and help them achieve their health ambitions, whether its playing tackle football with their grandkids or running the Inca Trail Marathon? Aetna's Data Science organization is focused on delivering strategically-impactful products to our internal customers, by building analytically-based solutions that integrate a wide range of internal and external large datasets within a cutting-edge Hadoop parallel-processing environment. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. Potential Telework Position: No Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Atrius Health Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.Atrius Health is seeking an experienced internal medicine/primary care Registered Nurse (RN) to join our nursing team in our Dedham practice. Monday - Friday schedule from 9:15am - 5:45pm.The ideal applicant will provide practice management activities emphasizing a patient-centered collaborative practice approach with primary care providers. Responsibilities include: Provide telephone triage to patients calling the practice for advice; determine appropriate disposition based on a comprehensive assessment of symptoms; provide home care recommendations as needed Serve as a patient educator in areas related to self-care and chronic disease management, especially related to diabetes management Has scheduled nursing appointments to provide patient education and individual nursing care within the scope of the professional nursing practice. Triage walk-in patients Utilize clinical nursing algorithms to participate in the management of chronic diseases such as diabetes, hypertension and cardiovascular disease. Support transitions of care and organizational initiatives to decrease hospital admission and readmission by providing post-discharge follow-up care Provide wound care, injections, and assist with procedures. Education: Graduate of a state approved school of nursing. BSN preferred. Must maintain Basic Life Support (BLS) certification. Skills and Experience: Current/Valid license to practice professional nursing in the Commonwealth of Massachusetts. Minimum of 2 years of experience working in Ambulatory Care, Medical Practice or medical-surgical inpatient experience. Direct Internal Medicine /Primary Care experience preferred. EMR and strong computer skills required. Excellent assessment and telephone communication skills required. Experience in Triage strongly preferred. Ability to work with all disciplines and in a busy environment.Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.Benefits Include:* Up to 8% company retirement contribution,* Generous Paid Time Off * 10 paid holidays,* Paid professional development,* Generous health and welfare benefit package. Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA). VEVRAA Federal Contractor Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

Wellington Management WELLINGTON MANAGEMENT Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 55 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. POSITION The Client Analyst (CA) will support the large and varied reporting needs of client relationships on the Financial Reserves Management (FRM) team which focuses on the firm's clients in the Insurance industry. The CA will be responsible for customized client reporting and client materials for a specific book of clients. Producing high quality, accurate, and timely reporting is one of the key aspects of this role. The CA will work closely with the Global Relationship Group and Investment Products & Strategies. RESPONSIBILITIES Partner with the Global Relationship Group and Investment Products & Strategies to understand the fundamentals of our approaches, the general reporting needs of our clients invested in those approaches, and the guidelines which govern our activities related to marketing and client reporting. Develop an expertise in the Insurance Industry and the FRM-focused products to effectively develop and deliver product-level content in client reporting; this includes but may not be limited to, writing attribution and performance commentary, tailoring portfolio positioning and outlook text for different client guidelines, understanding product-specific data nuances, important insurance portfolio metrics, cash flow reporting, etc. Prepare all standard and customized client reports and presentations as well as coordinate and/or execute operational inquiries and changes of the client relationship such as client on-boarding, client portfolio closures, and client transitions, guideline changes, benchmark changes, etc. Prepare custom credit commentary as requested by clients. Work on ad-hoc client inquiries. Peer reviewing client deliverables completed by the team as needed to ensure accuracy, data reasonability, etc. Willingness to pitch in during peak periods. QUALIFICATIONS The ideal candidate will possess the following qualifications: Strong academic credentials and 2-4 years of professional experience in investment management. 2-3 years investment related experience, particularly in fixed income; previous experience in the insurance industry is a plus. Progression towards the CFA is a plus. Excellent quantitative and communication skills, as well as strong attention to detail. Strong collaborative, time management, project management, and organizational skills. The individual must be an independent self-starter, a team player, and execute good business judgment. The ability to work on multiple assignments and complete high quality work against deadlines. A personable nature with a positive, collegial attitude and a high level of professionalism are essential. The position requires extensive use of internal and external systems and databases, and proficiency with Microsoft Word, Excel and PowerPoint. JOB TITLE Client Analyst LOCATION 280 Congress As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to r ace, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMCANINQ@wellington.com . VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled ReferralsIf you have any problems accessing or using our site, please email us at Wellington@icareerhelp.com.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, ancestry, disability, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law. As an equal opportunity employer, Wellington Management Company LLP is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may email us at Wellington@icareerhelp.com.As an equal employment opportunity employer, we make decisions based upon our business needs, without regard to race, color, sex, sexual orientation, religion, national origin, age, ancestry, disability, citizenship, marital or domestic partner status, veteran status, genetic information, or any other characteristic, status or class protected by applicable law.

Wellington Management WELLINGTON MANAGEMENT Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 55 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. POSITION The Administrative Assistant (AA) is an integral part of a market-facing team within the Global Relationship Group (GRG) at Wellington. A GRG team services clients, develops new business, and/or maintains relationships with consultants. The role of the AA is to provide dedicated support to the Relationship Managers, Business Development Managers, Consultant Relationship Mangers and other professionals on their team; as well as work closely with other assistants in the group and on their team to meet the needs of the business. RESPONSIBILITIES Specific responsibilities include: Proactive calendar management Extensive travel coordination including drafting itinerary and booking transportation/hotels Meeting coordination including Outlook meeting requests, conference room booking, security clearance, catering Presentation preparation including editing, collating and distributing materials CRM Database maintenance, including maintaining organization information. activities, and contacts Assistance with preparation and distribution of monthly and quarterly client reporting materials Expense reimbursement Diligent coverage of telephone lines File Maintenance Assistance with a variety of department and team projects, as well as group outings QUALIFICATIONS Undergraduate degree Strong interpersonal, verbal, and written communication skills Strong service orientation; reliable, consistent, proactive Ability to work in a fast-paced and team-oriented environment, prioritizing effectively Attention to detail and proficiency with Microsoft Outlook, Excel, and Word Solid work ethic, positive attitude, and intellectual curiosity Ability to use good business judgment and maintain confidentiality JOB TITLE Administrative Assistant LOCATION 280 Congress As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to r ace, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMCANINQ@wellington.com . VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled ReferralsIf you have any problems accessing or using our site, please email us at Wellington@icareerhelp.com.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, ancestry, disability, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law. As an equal opportunity employer, Wellington Management Company LLP is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may email us at Wellington@icareerhelp.com.As an equal employment opportunity employer, we make decisions based upon our business needs, without regard to race, color, sex, sexual orientation, religion, national origin, age, ancestry, disability, citizenship, marital or domestic partner status, veteran status, genetic information, or any other characteristic, status or class protected by applicable law.

Harvard Pilgrim Health Care Are you interested in becoming part of a dynamic team that is looking to innovate and improve? Would you like to work for a company that has been rated by the BBJ (15 yrs) as one of the best places to work? Do you want to be part of a company that is committed to give back to the community? Harvard Pilgrim Health Care Institute (HPHCI) is currently seeking a highly motivated individual to join the Therapeutics Research and Infectious Disease Epidemiology (TIDE) group within the Department of Population Medicine (DPM) (www.populationmedicine.org) as an Operations Specialist. The Operations Specialist will lead the administrative support function of TIDE Operations and play a key role in strategic planning and execution of goals. S/he will work closely with TIDE leadership and TIDE supervisors to establish guidelines, identify training needs, streamline recruitment activities, and manage onboarding of new faculty and staff. The Operations Specialist also will be responsible for working directly with TIDE's Director of Operations on staffing, organization structure, and other strategic initiatives. This position requires discretion and independent judgement as well as superior communication and organizational skills. WHAT YOU WILL BE DOING Ensures high professional standards, attention to detail, and consistent customer service in all administrative functions of TIDE Operations. Establishes, updates, and communicates guidelines, such as career pathways, individual training grants, and remote and mobile work arrangements. In collaboration with TIDE's Operations Director, provides recommendations and facilitates development of annual TIDE operational plans, including space assignments, software/hardware purchases, and administrative support. Delegates work assignments to and follows up with TIDE's administrative specialists; provides coaching as needed. Participates in grant and proposal development activities. Oversees TIDE's onboarding process, in collaboration with TIDE's hiring managers. Works with senior managers and faculty to design and implement mentorship programs. In collaboration with TIDE's Director of Operations and HPHC's Organizational Development team, identifies and administers trainings to provide guidance, tools, templates and metrics for TIDE staff. Performs out-of-the-box thinking, collaborates with others, and makes a difference every day. Other duties and projects as assigned. WHAT YOU NEED BA/S degree or equivalent experience required. 3-5 years of experience in operational or administrative management in a non-profit, health care, or academic environment. Ability to communicate and collaborate effectively and regularly with senior staff in the organization; excellent verbal/written skills, ability to prioritize work, operate under tight deadlines, and meet deadlines. Experience managing relationships with vendors, external partners, subcontractors and third-party outsourcers. Experience mentoring junior staff. Ability to collaborate effectively and regularly with staff at the highest levels of the organization. Proficiency with various software packages, including Microsoft Word, Excel, Access, Power Point, and other desktop tools. Resilient, collaborative, flexible, innovative. WHAT MAKES US STAND OUT? Work-Life-Flexibility Paid volunteer time off (up to 3 days annually) Annual Mini-Grant of $500 donated to a non-profit organization of the employee's choice Educational Reimbursement Working Environment Normal office working conditions

Harvard Pilgrim Health Care Are you interested in becoming part of a dynamic team that is looking to innovate and improve? Would you like to work for a company that has been rated by the BBJ (15 yrs) as one of the best places to work? Do you want to be part of a company that is committed to giving back to the community?Harvard Pilgrim Health Care is currently seeking a highly motivated individual to join our organization as a Health Outcomes Researcher. This role is responsible for participating in analytic projects and programs conducted by the HealthCare Analytics department. He/she will provide methodological and/or biostatistical expertise to projects and programs, which may involve a broad range of business activities. He/she will work in close collaboration with team managers within HealthCare Analytics and collaborate with other stakeholders on long-range project planning and execution. The Health Outcomes Researcher will also provide methodological and statistical training for the HealthCare Analytics department, on both a regular and ad-hoc basis. WHAT YOU WILL BE DOING Serves in a lead role on analytic projects or programs, in close collaboration with HealthCare Analytics team leaders or external stakeholders. Leads protocol/study development, methods development, and/or data analysis and interpretation. Oversees implementation of studies/analyses and projects, providing scientific and logistical guidance to project staff throughout the project period. Works closely with project management staff to identify barriers in projects and develop and implement solutions. Collaborates and communicates effectively with internal and external study partners to ensure projects/activities are conducted appropriately and successfully . Presents results internally and externally. Leads development of internal and external reports and presentations. Supervises project staff or manages the work of project staff. Participates in and/or leads project initiation activities, including development of proposals and projects to address business needs. May mentor /co-mentor colleagues. WHAT YOU NEED Doctorate degree required in relevant field; degree in health services research, outcomes research, population health, public health, or health economics preferred, degree in pharmacoepidemiology, epidemiology, and biostatistics are also of interest. At least 4 years of relevant research and/or professional experience. Advanced skills with SAS, SQL and Microsoft Office. Excellent written and oral communication skills Evidence of ability to excel in research/science, such as demonstrated ability to work with a wide variety of data structures, coding schemes, and data sources, working knowledge of study design and analytic methods, and/or working knowledge of research methodology and statistical methods. Demonstrated ability to collaborate and successfully work with internal staff and external partners. Resilient, collaborative, flexible, innovative. PREFERRED EXPERIENCE AND SKILLS Experience with additional programming tools: e.g. R, Python, Matlab, Julia, etc. Experience with data visualization tools: Tableau, MicroStrategy, Powerpoint/Excel, etc. Demonstrable experience with Machine Learning and Predictive Modeling. Familiarity with health care claims data and health care coding (ICD-10, HCPCS, etc.) Health care industry experience, either clinical or administrative, and a general understanding of health care finance and clinical operations. Excellence in his/her area of focus, including but not limited to, peer-reviewed publications. WHAT MAKES US STAND OUT Work-Life-Flexibility Paid volunteer time off (up to 3 days annually) Open Time Off Annual Mini-Grant of $500 donated to a non-profit organization of the employee's choice Educational Reimbursement Working Environment Normal office environment; must have ability to commute between HPHC locations as required by the position.

Working Solutions Location: Boston, MA Category: Customer Service/Support Overview This is a remote independent contractor role which provides compassionate customer care support through inbound calls and outbound calls. The work assists seniors and their families to find senior living care. You'll place outbound calls to family members who have recently inquired online regarding placement services, matching them with appropriate online tools or a Senior Living Advisor. The job focuses on compassionate interactions. Listening to the needs of the recipient or family member is of upmost importance. Works in a fast-paced, work at home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to independently research, navigate and locate answers from webpages and resources in a variety of different situations. Ability to effectively communicate, based on a customer's frame of mind. Demonstrate a sincere desire to assist customers, putting their needs first. As an independent contractor, you must be able to work at least 20 hours a week on this program during the client's operating hours. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer service role, such as a call center, retail or similar environment. Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Experience in senior care industry preferred, or a strong desire to learn about senior care. Competencies: Technical Skills: Proficient, data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems- all within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment-using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, social security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

The Kroger Company Company Name: Jay C Stores Position Type: Employee FLSA Status: Non-Exempt Position Summary: Establish and maintain a safe and clean environment that encourages our customers to return. Achieve all goals, and monitor and control all establishedquality assurance standards. Direct and supervise all functions, duties and day to day activities for the Grocery department. Embrace the Customer 1 st strategy and encourage team members to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: Promote trust and respect among team members. Communicate company, department, and job specific information to team members. Collaborate with others to promote teamwork. Establish performance goals for department and empower team members to meet or exceed targets. Develop adequate scheduling. Train and develop team members on performance of their job and participate in the performance review process. Adhere to all local, state and federal laws, and company guidelines. Create an environment that enables customers to feel welcome, important and appreciated. Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions. Offer product samples to customers. Inform customers of grocery specials. Display a positive attitude. Develop and implement a department business plan. Understand the store layout and be able to locate products. Create and execute sales promotions. Inform and educate department team members about current, upcoming and special in-store promotions. Implement the period promotional plan. Stay current with present, future, seasonal and special ads. Monitor and control expenses. Assist in preparing the department budget, profit and loss reviews, and take appropriate action on all reports. Maintain an awareness of inventory and stocking conditions. Schedule price changes by updating shelf tags and signs. Plan, organize and supervise the inventory process. Train department team members on inventory and stocking. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs and safety procedures and identify unsafe conditions. Practice preventive maintenance by properly inspecting equipment and report repairs needed. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including- robbery, theft or fraud. Standing and walking- 100 percent of the time Lifting- average of 50 pounds Climbing- stairs, step stool, ladder Pushing, Pulling, twisting, turning, stretching, bending Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: Effective communication and reading skills Knowledge of basic math Ability to handle stressful situations Current food handlers permit once employed Must be 18 years old Desired Previous Job Experience High school education or equivalent preferred Management experience preferred Grocery experience Retail experience Second language Education Level: Other Required Travel: Up to 25% Required Certifications/Licenses: None Position Type: Full-Time Regions: Midwest States: Indiana Keywords: Jobs at Jay C Food Stores: Jay C Food Stores is always looking for friendly team members who enjoy serving customers. Jay C is a great place to work. Our company offers competitive pay, good benefits, a flexible schedule, career advancement opportunities, and much more. If you are interested in a job opportunity with Jay C, please complete an online application today! Company Overview Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries operate an expanding ClickList offering - a personalized, order online, pick up at the store service - in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States. Kroger is recognized as one of America's most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: IN||Salem|| 601 S Main St ||47167 || Jay C Stores||None||Management ||Employee|| Non-Exempt || Full-Time|| None

Radius Health US-MA-Waltham Job ID 2019-1949 # of Openings 1 Category IT - Dept Overview The Associate Director for IT R&D oversees the full project management life cycle for large, strategic projects managing activities across vendors as well as managing the implementation of smaller, tactical projects. Larger projects will require shepherding through PMO stage gates and will include management of outside vendors and staff from other departments to deliver project milestones. Smaller, tactical projects will require hands-on project management. For all projects, full transition to IT Operations will need to be defined and achieved. Responsibilities Interact directly with Research and Clinical business partners to build relationships and manage IT Programs. Manage communication with all stakeholders (business partners, IT team, service providers) in the project to ensure they are aware of the status of all work. Act as a liaison among stakeholders (business partners, IT team, service providers) in delivering the Application Support. Lead communication with internal staff and 3rd party service providers to resolve issues. Ensure GxP systems adhere to computer systems validation processes and procedures, including traceability matrix, validation plans and reports for IQ/OQ/PQ and UAT. Partner with key functions (e.g. Compliance, Quality, Legal, Finance, Safety, Human Resources) when appropriate to ensure solutions conform to applicable regulations. Consult on business process design and data utilization for end-to-end business processes. As needed, map respective business processes (As Is - To Be) and identify instances where existing processes may be streamlined or improved prior to and/or in alignment with deploying a technology solution. Promote effective use of enterprise systems across the organization. Qualifications Bachelor's degree in business, engineering, MIS, Computer Science, or related discipline is required. 6+ years' project management experience in pharmaceutical or biotech industry is required. Work experience with Drug Development solutions such as Regulatory Information Systems, Clinical Data Management, Statistical Analytics Experience in all stages of projects, from initiation through deployment is required. Experience managing projects which engage remote teams and vendors is required. PMP qualifications are preferred. Detailed understanding of all requirements for bio/pharma system validation with responsibility to ensure systems are compliant with FDA regulations. Demonstrable knowledge of the relevant ICH, EU, and FDA guidelines and regulations for clinical trials and post-marketing environments. PM18

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens Overview Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens pharmacy technician, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Responsibilities In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.