16 customer service associate jobs found

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world. With a collaborative team of over 400 members, we... Provide...

About this role The Aladdin Product Group develops and supports every facet of BlackRock's information system's needs. Our global teams perform a wide variety of activities, from maintaining system stability to growing the features and functionality of our state-of-the-art trading and asset management platform, Aladdin. The breath of our responsibilities calls for a diverse range of expertise. Team Overview The Aladdin Product Group, Post Trade Applications team provides technology solutions to support investment accounting, performance measurement, cash, asset reconciliation, Derivatives & Client Reporting. The team is responsible for a suite of applications including performance calculation engines, client and ad hoc reporting systems, reconciliation and data publication tools. Job Purpose Build Out Commercial Capabilities for Client Reporting Production on Aladdin Responsibilities include : 80% development of strategic systems around the Client Reporting...

About this role Associate, U.S. Transfer Agency Oversight Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking an Associate who is curious, analytical, and passionate to become part of our team. At BlackRock, we strive to empower our employees and actively engage their involvement in our success. Experience what it feels like to be part of an organization that makes a difference. The Transfer Agency Oversight team is seeking an experienced Associate to support transfer agent operations for BlackRock Mutual Funds, Registered Alternatives, and Money Markets. The Associate will play a critical role in coordinating transfer agent activities, monitoring service levels, and supporting the development of operating models and technology solutions. This role involves close collaboration with intermediary operations teams, transfer agents, vendors, and internal partners such as Product Groups, Legal, Fund...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...

About this role Team Overview This position requires hands on knowledge of Storage Technologies - NAS, SAN, Backup Infra & Cloud platforms. Should have a basic knowledge of industry Storage Hardware types and interoperability. Person in this role must be able to work with other platform engineers in their team location & global locations. The global APG Platform Storage team is a sizable team of over 18 individuals located in three different regions that support a highly available Storage environment hosted on prem & on cloud. We are looking for a Storage Cloud Engineer who can work with the global team to support and manage Storage products & Services hosted on cloud and on-prem environments. The team operates in a 24x7 model with Singapore covering 2 shifts Monday through Sunday, and Delaware covering 1 shift on Mondays to Sundays. Staff work a 5-day week, and some off hour project work required. In business-as-usual work, this position focuses on Cloud...

About this role Job Description - Client Success Specialist Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world. With a...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Business Unit Overview The Enterprise Services team oversees the firms' efforts around Safety, Security, Resilience, Real Estate, Travel and Executive Technology Support. The Real Estate Portfolio Management team manages the global portfolio for all...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...

About this role PFS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offer the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. Department Description The Management Company Accounting team ensures all financial transactions are properly identified, interpreted, analyzed, and...

About this role The Team: The Data & Research Management group is responsible for delivering accurate , timely , and complete data to enhance the value of Preqin's award-winning service. The trust in our underlying content enables our clients to make key investment decisions. Besides simply collecting content, Data & Research Management collaborates extensively with internal and external stakeholders to improve our data offering leveraging technology and subject matter expertise . The team understands the end-to-end lifecycle of data and establishes business intelligence reports seeking operational excellence Role Overview: The Director - AMER Data Contributions role is an outstanding leadership opportunity based in our vibrant New York office. This position is integral to Preqin , a part of BlackRock's data leadership team and is charged with steering the strategic direction of our data initiatives. By working closely with the Data, Product, and...

About this role About this role BlackRock Private Markets BlackRock's global private markets business includes the firm's investment capabilities across Private Equity, Real Estate, Infrastructure, Private Credit, and Multi-Alternatives. BlackRock Private Markets currently manages over $420 billion in total assets and client commitments, with a team of over 1,500 professionals across BlackRock's global teams, including 50+ offices with private markets capabilities, to deliver consistent returns over the long term. Team Overview Alternatives Client Platform ("ACP") is a team with over 60 employees across several offices who support the coordination and administration of investor communications and collateral, programmed to ensure a best-in class client experience for BlackRock's Private Markets investors. This team is responsible for a wide range of activities, including the production of client and fund reports; marketing collateral and presentations; maintaining...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data , and is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are looking for Process - Driven Data Analysts with a strong financial background to join our data governance team. Our client enhances the lending capacity of F inancial I ntermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage increase lending volumes. Financial I ntermediaries include institutions specializing...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that promotes positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. With over USD $11 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview Position within the Alternatives Accounting and Product Controllers team being responsible for BlackRock's Alternative's business. As an experienced professional, this position supports a complex and fast-paced alternative investment fund business in a dynamic and challenging environment. Alternative Investments is a strategic focus for the firm and this position will be...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale. Being a member...

About this role About the Team At BlackRock, data isn't just a function - it's a strategic advantage. The Data Solutions and Reporting team sits at the heart of that advantage, supporting the global HR community and stakeholders across the firm with insights that span the entire employee lifecycle. We're not standing still - we're rapidly evolving from a Workday-centric reporting team into a modern, AI-integrated HR data platform, and we're looking for the right person to help us get there. The Opportunity This isn't your typical reporting role. We're looking for an Associate who is equal parts data engineer, Workday expert, and curious technologist who gets excited about connecting systems, automating the mundane, and building solutions that actually move the needle for HR and business leaders. You'll partner with colleagues across HR, work closely with senior stakeholders, and have a real seat at the table in shaping how data and analytics are delivered at one of the...

About this role This role will be a key member of the BlackRock Multi-Asset Strategies & Solutions - Custom Models Solutions team. The team works alongside Portfolio Managers and focuses on commercializing model portfolios for Financial Advisors and their clients. The widespread adoption of Model Portfolios is one of the most significant evolutions in the Wealth Management industry over the last decade! As the industry drives towards greater simplicity, clarity, cost efficiency, and goals-based financial planning, the Custom Models Solution Business (CMS) is uniquely positioned to support advisors and accelerate the adoption of model portfolios. Through CMS, advisors can tap into BlackRock's industry leading model portfolio investment framework to build a differentiated suite of custom model portfolios tailored to the needs of their business. This role is an opportunity to join a high growth, multi-billion-dollar business and a dynamic team in a fast-evolving market. It...