2 jobs found

The Customer Experience Coordinator provides courteous, friendly, and professional customer assistance to Valley Metro Rail customers on station platforms. Customer Experience Coordinators serve as the "eyes and ears" on the system, interacting with customers and the public also while working with operations and security personnel to monitor, report and make decisions on service, security and maintenance activities to support a positive customer experience along the light rail line.   Position reports to: Operations & Maintenance Division with an indirect, yet supportive relationship with the Safety, Security & Quality Assurance and Communications & Strategic Initiative Divisions. As a member of the Valley Metro’s Operations team, demonstrates the Agency’s Core Values of Whatever It Takes, Team Player and Positive Customer Care/Service in performance of daily duties.  EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS The statements listed below describe the...

Global, expedited air courier/air cargo company is seeking an International Operations Coordinator to work in our Tempe AZ office. NOT REMOTE. Responsibilities include preparing and sending quotes to clients, making cargo booking with international airlines (BA, LH, CX, DL, UA), preparation of master airwaybills including rating, coordinating On Board Courier shipments, booking tickets for OBCs. Alerting pickup and delivery agents nationally. Must have strong PC skills. Must have a good knowledge of geography. Must know airline codes and airport codes by memory. Must have prior experience. Must have good knowledge of geography. Must know how to use Excel on advanced level. Must know how to use Outlook on advanced level. Pharma/Cold Chain experience is a plus. IATA Dangerous Goods Certification a plus. Please send resume.