Oct 09, 2019
Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelēz International. Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf. Job Scope The Logistics Associate is an entry level role that offers a hands-on approach to developing supervisors and managers within the Mondelez Field DSD Organization. The role provides for rapid development through broad exposure to the DSD environment across both the region and area. The LA role typically serves to provide coverage throughout the region/area for MCLs and LSs where applicable (vacation coverage, additional support, productivity initiatives, etc...). The LA role provides tactical execution of CS&L strategies in the areas of Safety, Service, Cost, and People. Key Responsibilities Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders. Drive key KPIs under main categories of Safety, Service, Cost, and People. SAFETY: Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful branch annual inspection, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trips inspections, and conducting a successful branch safety audit. SERVICE: Responsible for driving fill rates at or above 98.5% at the branch level through effective Local Planning team meetings, developing strong linkages and plans with Demand/Fulfillment teams, and practicing accurate inventory management practices in branch. Also responsible for ensure accurate order fills (Target TQA / Wal-Mart ASN order accuracy reports), and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings. COST: Driving lowest cost per case in delivery and warehouse operation by executing against annual productivity plans, lean six sigma/BPE projects, and employee performance management. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical plans. PEOPLE : Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc.) across entire operation (delivery, cross-dock, dry warehouse). Coach direct reports in order to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining and developing relationship with local labor unions. Functional Competencies Gained In Role: Front line leadership experience managing hourly union/non-union employeesFundamental skills related to branch management & DSD processes and procedures. Mondelēz International University Competencies (MIU) Gained in Role: Personal LearningProblem SolvingDrive for Results RELATIONSHIPS (INTERNAL / EXTERNAL) Internal: Local Branch Teams (LC, LS, MCL, RDCL, Hourly Employees) Demand Planning/Fulfillment Teams (Biscuit Inventory Planner, Regional Demand Planner) Retail Sales Teams (Regional Director of Retail, District Managers, Retail Merchandising Supervisors, Sales Reps, Customer Category Managers) HQ Support Functions (Wilkes Barre Support Services, Customer Care, Routers, Processors, Continuous Improvement/Business Process Excellence Teams, Log-Ops Teams, MTEC Transportation Team) External: Fleet/Equipment Maintenance Providers PEOPLE MANAGER & # of Direct & Indirect Reports: Yes LOMINGER / LEADERSHIP Competencies Necessary for role & Level of Expertise Action Oriented: Beginner Learn on the Fly: Beginner Interpersonal Savvy: Beginner Personal Learning: Beginner Drive for Results: Beginner FUNCTIONAL / TECHNICAL Competencies Necessary for role & Level of Expertise SAP BI: Beginner WMS (KWIC) : Beginner HHC (Driver Handhelds) : Beginner Telogics: Beginner MS Office Suite: Beginner Minimum Education Required Experience: BA College Degree Required Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.
Memphis, TN, USA