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307 jobs found

AMEWAS  American Electronic Warfare Associates, Inc.
Nov 19, 2019
Program Manager ID: PM111192019 Patuxent River, MD Featured
AMEWAS, Inc., a growing Department of Defense (DoD)/ Federal Contractor, is seeking highly motivated and talented Program Manager to support an on-going Support Contract at NAS Patuxent River, MD. Location:  Patuxent River, Maryland #1 City Hiring the Most High-Tech Workers (California-Lexington Park, Maryland). To learn more about our surrounding location, please visit: Visit St. Mary’s . A typical day as a Program Manager may include: The PM oversees the contractual management and administration of all contract requirements and serves as the primary interface and point of contact to the (COR) on technical program/project and contract administration issues.  The PM will also have close interaction with various government Team Leads, Branch Heads, and other Division/Department Management. The PM plans, directs, or coordinates various aspects of the operations of the contract formulating policies, managing the contractor workforce performing daily operations, and planning the use of materials and human resources. The PM oversees the program/project operations by developing engineering, technical and management procedures and controls, planning and directing project execution, and monitoring and reporting progress. The PM must ensure efficient employment of program/project resources to carry out management of the financial and administrative aspects of the program/project. This work requires strong personnel management skills, excellent communications skills, seasoned leadership skills, and contract acquisition experience. Qualifications and Experience: A Master’s degree in engineering or business from an accredited college or university and a minimum of 10 years of experience performing the functions stated above. Five (5) years must have been managing a Technical Organization. In lieu of an MS Degree, candidates may have a BS degree in business or an engineering discipline (aerospace, chemical, civil, computer, electrical, electronics, industrial, materials, mechanical, nuclear) from an accredited college or university – and a total of 15 years of experience performing the functions stated above.  Five (5) years must have been managing a Technical Organization. DoD Secret security clearance. This position is classified as AMEWAS labor category Program Manager. AMEWAS participates with E-Verify to confirm eligibility to work in the United States. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://amewas.applicantstack.com/x/detail/a2hcrhcdxe0e#asbreadcrumbs AMEWAS Inc. is an Equal Opportunity Employer for all including individuals with disabilities and protected veterans.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Soft Skills & Competencies Required: Customer-focused attitude with high level of professionalism and discretion. Ability to work effectively with management and part of a team to meet targets.  Is reliable, possesses initiative, and works well as an individual or part of a team. Physical Environment and Working Conditions: The physical environment requires the employee to work in an office, sitting in a cubicle or at a desk, looking at a computer for most of the workday.  Work is physically comfortable. The employee has discretion about walking, standing, etc. The employee may be required to walk short distances to offices/conference rooms and buildings on site.  In some occasions, the employee may be required to drive to offices or buildings near the work site.  In rare occasions, travel may be required. About the Organization AMEWAS, Inc. is a small, Veteran owned company that has been providing excellent technical, engineering, administrative, and management services to the Department of Defense for more than 35 years. At AMEWAS we understand the need for a successful work/life balance and are focused not just on fulfilling customers’ needs, but ensuring our employees are a top priority as well. Staying connected to our core values sets us apart from our competition! AMEWAS easily recognizes and rewards performance, dedication, and longevity. We are committed to investing in our employees and their future by providing them with competitive compensation, career development, optimum working conditions, and unique benefits. AMEWAS has 4.8/5 stars on Glassdoor! Check out our reviews HERE and see what other job seekers have to say! Our excellent benefits and perks include: Generous tuition and training assistance program Relocation Assistance Employee longevity recognition Community involvement & outreach Team building events Wellness program Paid vacation and sick leave Employee Assistance Program (EAP) Mobile service discount Discounted gym membership Medical, dental, vision, 401(k), Life/AD&D/STD/LTD insurance  
AMEWAS American Electronic Warfare Associates, Inc. Patuxent River, MD Full-Time
CENTURIA
Nov 18, 2019
IBM BigFix Systems Administrator Suitland, MD Featured
Centuria Corporation is seeking a IBM BigFix Systems Administrator  to support the National Oceanic and Atmospheric Administration [NOAA] in Suitland, MD.   From daily weather forecasts, severe storm warnings, and climate monitoring to fisheries management, coastal restoration and supporting marine commerce, NOAA’s products and services support economic vitality and affect more than one-third of America’s gross domestic product. NOAA’s dedicated scientists use cutting-edge research and high-tech instrumentation to provide citizens, planners, emergency managers and other decision makers with reliable information they need when they need it. Selected individual will be the onsite subject matter expert to customers for IBM BigFix . Must have experience deploying, administering, operating, and maintaining   IBM BigFix or ECMO , a systems management software product used for managing large groups of computers; it provides system administrators with remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory functionality.  Education: BA/BS in a Math, Science or Engineering related field. Experience/Duties/Responsibilities Must have 6 to 8 years of experience in the field or in a related area. Must have experience deploying, administering, operating, and maintaining the IBM Big Fix or ECMO  solutions.  Must be able to install new software releases, system upgrades, evaluates and installs patches and resolves software related problems . Must be able to maintain data files and monitor system configuration to ensure data integrity.  Must be able to perform system backups and recovery. Must be familiar with standard concepts, practices, and procedures within a particular field. Must rely on limited experience and judgment to plan and accomplish goals. Must have a certain degree of creativity and latitude. May lead or direct others. Security: Please click on link below to be directed to our website for your application process: https://centuriacorporation.applytojob.com/ MUST BE A US CITIZEN!  Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Centuria Corporation is an equal opportunity employer M/F/V/D. Due to security requirements on this program, must be US Citizen.
CENTURIA Suitland, MD Full-Time
AMEWAS  American Electronic Warfare Associates, Inc.
Nov 15, 2019
Contract Financial Support Specialist CONTADMIN111142019 Corporate Headquarters - California, MD Featured
Location:  California, Maryland or Patuxent River, Maryland #1 City Hiring the Most High-Tech Workers (California-Lexington Park, Maryland). To learn more about our surrounding location, please visit: Visit St. Mary’s . A typical day as a Contract Financial Support Specialist may include: Monitor Contract Funding Execution across all Prime/Subcontracts. Process funding documents in CostPoint and financial trackers Perform financial obligation and expenditure forecasting Monitor and Support Project-Level Travel Expense Authorizations and Reports. Prepare monthly Financial Expenditure Reports and other CDRLs.  Assist the Contracting Officer with Data Calls and other periodic reporting. Monitor and Maintain various tracking spreadsheets and other tracking tools. Interface with other Departments (Accounting, Operations, Financial, etc.) with respect to Contract Funding and Execution. Qualifications and Experience: Must have mid-to-advanced MS Excel knowledge, with knowledge of complex formulas, Pivot Tables, Graphs, and Charts. Must have a good working knowledge of Deltek’s CostPoint Accounting System. Must possess good communications skills for working across various company departments and with Government customers. Working knowledge of Costpoint Enterprise Reporting (IBM Cognos) desired. Minimum 5 years of experience supporting Contract Related Functions The ability to obtain and maintain a DoD SECRET security clearance Education and Certifications: High School Diploma or equivalent BA/BS in a Business Field is desired This position is classified as AMEWAS labor category Contract Administrator. AMEWAS participates with E-Verify to confirm eligibility to work in the United States. AMEWAS Inc. is an Equal Opportunity Employer for all including individuals with disabilities and protected veterans.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Soft Skills & Competencies Required: Customer-focused attitude with high level of professionalism and discretion. Ability to work effectively with management and part of a team to meet targets.  Is reliable, possesses initiative, and works well as an individual or part of a team. Physical Environment and Working Conditions: The physical environment requires the employee to work in an office, sitting in a cubicle or at a desk, looking at a computer for most of the workday.  Work is physically comfortable. The employee has discretion about walking, standing, etc. Please click on link below to be directed to our Application Tracking System  for all of our job postings: https://amewas.applicantstack.com/x/detail/a2hcrhcnjgwc#asbreadcrumbs   About the Organization AMEWAS, Inc. is a small, Veteran owned company that has been providing excellent technical, engineering, administrative, and management services to the Department of Defense for more than 35 years. At AMEWAS we understand the need for a successful work/life balance and are focused not just on fulfilling customers’ needs, but ensuring our employees are a top priority as well. Staying connected to our core values sets us apart from our competition! AMEWAS easily recognizes and rewards performance, dedication, and longevity. We are committed to investing in our employees and their future by providing them with competitive compensation, career development, optimum working conditions, and unique benefits. AMEWAS has 4.8/5 stars on Glassdoor! Check out our reviews HERE and see what other job seekers have to say! Our excellent benefits and perks include: Generous tuition and training assistance program Relocation Assistance Employee longevity recognition Community involvement & outreach Team building events Wellness program Paid vacation and sick leave Employee Assistance Program (EAP) Mobile service discount Discounted gym membership Medical, dental, vision, 401(k), Life/AD&D/STD/LTD insurance If interested, please submit your application.
AMEWAS American Electronic Warfare Associates, Inc. California, MD Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
Help Desk Technician Lexington Park, MD Featured
Andromeda   Systems   Incorporated (ASI) provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   ASI is seeking an IT Help Desk Technician to provide technical and troubleshooting assistance related to computer hardware and software, mobile devices, and other tech tools and products. We support PCs and Macs, BYOD, printers, faxes, copiers, etc. The Technician should have a mix of technical and customer service skills and be passionate about technology and helping people. The ideal candidate will have a strong commitment to learning and growing in this role. On the job and formal training will be provided so prior experience is helpful but the desire to deliver excellent customer service is a must. Our mission is to deliver IT support and services to ASI’s employees.     Responsibilities :   Provide first level contact and convey resolutions to internal customer issues     Properly escalate unresolved queries to the next level of support     Track, route, and redirect problems to correct resources     Update customer data and produce activity reports     Walk customers through problem solving process     Follow up with customers, provide feedback, and see problems through to resolution     Utilize excellent customer service skills and exceed customers’ expectations     Ensure proper recording, documentation, and closure     Recommend procedure modifications or improvements     Preserve and grow knowledge of help desk procedures, products, and services     Required Qualifications:     High School Diploma or equivalent   Ability to work independently   Ability to track projects and issues to completion   Excellent written and verbal communications skills     Preferred Qualifications:     1-3 years of experience in a PC/local area network support environment   Excellent troubleshooting skills   Knowledge of Microsoft Windows 7, 10, and Server 2012 Operating Systems   Knowledge of file and printer sharing   Management of Cisco routers and switches  Experience in defense industry or related field  Ability to move telecommunications and IT equipment weighing approximately 25 lbs.   Work Authorization/Security Clearance:   May be required to qualify for Secret Clearance   For more information about this and other open positions, please visit our website at www.androsysinc.com.     AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  
Andromeda Systems Incorporated Lexington Park, MD Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
V22 Logistics Analysts Lexington Park, MD Featured
Andromeda Systems Incorporated (ASI) provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce life-cycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   ASI is seeking a Logistics Analyst to work in Patuxent River, MD. This position will support the V-22 Joint Program Office, PMA-275.     Responsibilities :   Identify and assess the principal factors impacting the supportability of a V-22’s weapon system/subsystems that are within the IPT structure Review proposed engineering change proposals (ECPs), 1 page / 8-page Configuration Management (CM) board submissions and associated documentation to identify, document and track all product support impacts associated with the proposed changes in the area of aircraft modification and retrofit Perform analyses using the current AIR-6.7 approved, government provided model for Level of Repair Analysis (LORA), including sensitivities, and provide written findings Make potential provisions for improvements to concepts/planning in order to meet the war fighter’s needs and provide for review and concurrence Evaluate current maintenance philosophies, support concepts, and resource requirements identified in the V-22 maintenance plans Investigate reliability, maintainability, and performance changes to overall weapons performance. Evaluations include: Installation/delivery schedules Facilities Performance Cost Equipment Provide support for producing, preparing for and participating in a Procurement Planning Conference (PPC) for each assigned effort. Prepare a draft Procurement Planning Agreement (PPA) and draft Statement of Work (SOW) required for each assigned effort an provide inputs for draft Request for Proposals (RFPs) Assess Product Support planning/management data and documentation to identify supportability problem areas Analyze product support elements and associated strategies to help eliminate root cause failures and incentivize materiel availability and increased reliability Evaluate the baseline support concept and evaluate the potential for increased reliability and availability against the results of Fleet performance metrics utilizing a performance-based approach   Required Qualifications:     Bachelor's degree in relevant field   Additional four years of acquisition or operational logistics management experience may be substituted for degree   Three years of experience in technical analysis of operational ILS requirements Three to six years of recent experience in acquisition or operational logistics Master’s degree may be substituted for two to four years of operations logistics experience Demonstrated knowledge of and experience with the requirements of the DoD 5000 series  Experience or education demonstrating ability to perform ILS studies, analysis, and evaluations in support of DoD weapons systems/equipment Strong knowledge of acquisition policies and procedures   Work Authorization/Security Clearance: Must be a U.S. Citizen and able to obtain a Secret Clearance   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  
Andromeda Systems Incorporated Lexington Park, MD Full-Time
AMEWAS  American Electronic Warfare Associates, Inc.
Nov 11, 2019
Antenna Handler ID LAB110312019 Patuxent River, MD Featured
AMEWAS, Inc., a growing Department of Defense (DoD)/ Federal Contractor, is seeking highly motivated and talented Antenna Handler to support the E3 Program. This position is on a SCA contract which is subject to the terms and conditions of the McNamara-O’Hara Service Contract Act (SCA). Location:  California, Maryland or Patuxent River, Maryland #1 City Hiring the Most High-Tech Workers (California-Lexington Park, Maryland). To learn more about our surrounding location, please visit: Visit St. Mary’s . A typical day as an Antenna Handler may include: An antenna handler performs task that require mainly physical abilities and effort during the performance of high power electromagnetic test and evaluation and general facility and system maintenance.   Qualifications and Experience: The ideal candidate will have an interest and aptitude in one or more of the following:  General welding, aviation technology, carpentry, engineering, HVAC or electrical wiring.  The ability to obtain and maintain a DoD SECRET security clearance Education and Certifications: High School diploma or equivalent This position is classified as AMEWAS labor category Laborer. AMEWAS participates with E-Verify to confirm eligibility to work in the United States. AMEWAS Inc. is an Equal Opportunity Employer for all including individuals with disabilities and protected veterans.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Soft Skills & Competencies Required: Customer-focused attitude with high level of professionalism and discretion. Ability to work effectively with management and part of a team to meet targets.  Is reliable, possesses initiative, and works well as an individual or part of a team. Physical Environment and Working Conditions: The physical environment requires the employee to stand and walk throughout his/her workday, often bending over and picking up items less than 50 lbs. and/or operating machinery to assist in the movement of heavy objects such as fork lifts and dollies.  While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to outside weather conditions and risk of electrical shock.  The noise level in the work environment is usually loud.   Please click on link below to be directed to our website for your application process: https://amewas.applicantstack.com/x/detail/a2hcrhcjqc1s#asbreadcrumbs About the Organization AMEWAS, Inc. is a small, Veteran owned company that has been providing excellent technical, engineering, administrative, and management services to the Department of Defense for more than 35 years. At AMEWAS we understand the need for a successful work/life balance and are focused not just on fulfilling customers’ needs, but ensuring our employees are a top priority as well. Staying connected to our core values sets us apart from our competition! AMEWAS easily recognizes and rewards performance, dedication, and longevity. We are committed to investing in our employees and their future by providing them with competitive compensation, career development, optimum working conditions, and unique benefits. AMEWAS has 4.8/5 stars on Glassdoor! Check out our reviews HERE and see what other job seekers have to say! Our excellent benefits and perks include: Generous tuition and training assistance program Relocation Assistance Employee longevity recognition Community involvement & outreach Team building events Wellness program Paid vacation and sick leave Employee Assistance Program (EAP) Mobile service discount Discounted gym membership Medical, dental, vision, 401(k), Life/AD&D/STD/LTD insurance If interested, please submit your application.
AMEWAS American Electronic Warfare Associates, Inc. Patuxent River, MD Full-Time
AMEWAS  American Electronic Warfare Associates, Inc.
Nov 11, 2019
Facility Security Officer (FSO) ID: SECSPEC110292019 Calif. MD Featured
AMEWAS, Inc., a growing Department of Defense (DoD)/ Federal Contractor, is seeking highly motivated and talented Facility Security Officer (FSO) to support the Corporate Headquarters and multiple office locations nationwide. Location:  California, Maryland or Patuxent River, Maryland  #1 City Hiring the Most High-Tech Workers (California-Lexington Park, Maryland). To learn more about our surrounding location, please visit: Visit St. Mary’s . A typical day as a Facility Security Officer may include: Coordinate personnel security clearance requirements with the National Industrial Security Program Operating Manual (NISPOM) and various government entities. Develop and deliver required security awareness education, briefings and debriefings for cleared and non-cleared employees and consultants to include orientation, annual and foreign travel. Prepare and maintain program for Defense Counterintelligence and Security Agency (DCSA) reviews/assessments/audits, conduct and document government required self-inspections/assessments, and assist with any corrective actions required. Interact with DCSA Industrial Security and Counter Intelligence Representatives. Interact with government Security Officers and Trusted Agents. Utilize the Access Control System to generate badges for employees, contractors and visitors. Administration and processing of incoming/outgoing visit requests. Maintain all security documentation and files accurately and in accordance with requirements. Conduct and document investigations, security violations and compromises of classified information. Operate and maintain of Access Control Systems. Responsible for directly or indirectly implementing, monitoring/auditing, and reporting compliance with security controls. Process employees for Common Access Cards. Complete SAAR-Ns as required. Conduct NATO Briefings/De-briefings. Conduct Courier Briefings and assign Courier Cards. Process Special Access Programs including SCI. Work with the Contracts Department and Program Managers to ensure compliance with prime and subcontract security requirements. Prepare subcontractor DD254s to flow down security requirements. Maintain security containers and classified material accountability. Create and maintain personnel security folders. Other duties and responsibilities may be assigned as required. Qualifications and Experience: Minimum 7-10 years as an FSO (or Assistant FSO) supporting companies with multiple locations; 4 years’ experience may be substituted for degree requirement. Experience with JPAS, e-QIP, SWFT, DISS, NISS, eFCL and other security forms and security management databases.  Experience processing Special Access Programs including SCI. Ability to work in a confidential nature. Education and Certifications: Bachelor's Degree FSO Program Management for Processing Facilities This position is classified as AMEWAS labor category Security Specialist. Please click on link below to be directed to our website for your application process: https://amewas.applicantstack.com/x/detail/a2hcrhcgb8ao#asbreadcrumbs AMEWAS participates with E-Verify to confirm eligibility to work in the United States. AMEWAS Inc. is an Equal Opportunity Employer for all including individuals with disabilities and protected veterans.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Soft Skills & Competencies Required: Customer-focused attitude with high level of professionalism and discretion. Ability to work effectively with management and part of a team to meet targets.  Is reliable, possesses initiative, and works well as an individual or part of a team. Physical Environment and Working Conditions: The physical environment requires the employee to work in an office, sitting in a cubicle or at a desk, looking at a computer for most of the workday.  Work is physically comfortable. The employee has discretion about walking, standing, etc. The employee may be required to walk short distances to offices/conference rooms and buildings on site.  In some occasions, the employee may be required to drive to offices or buildings near the work site.  In rare occasions, travel may be required. About the Organization AMEWAS, Inc. is a small, Veteran owned company that has been providing excellent technical, engineering, administrative, and management services to the Department of Defense for more than 35 years. At AMEWAS we understand the need for a successful work/life balance and are focused not just on fulfilling customers’ needs, but ensuring our employees are a top priority as well. Staying connected to our core values sets us apart from our competition! AMEWAS easily recognizes and rewards performance, dedication, and longevity. We are committed to investing in our employees and their future by providing them with competitive compensation, career development, optimum working conditions, and unique benefits. AMEWAS has 4.8/5 stars on Glassdoor! Check out our reviews HERE and see what other job seekers have to say! Our excellent benefits and perks include: Generous tuition and training assistance program Relocation Assistance Employee longevity recognition Community involvement & outreach Team building events Wellness program Paid vacation and sick leave Employee Assistance Program (EAP) Mobile service discount Discounted gym membership Medical, dental, vision, 401(k), Life/AD&D/STD/LTD insurance If interested, please submit your application.
AMEWAS American Electronic Warfare Associates, Inc. Calif. MD Full-Time
AMEWAS  American Electronic Warfare Associates, Inc.
Nov 11, 2019
Wiring Technician Patuxent River, MD ID: TECH10162019 Featured
AMEWAS, Inc., a growing Department of Defense (DoD)/ Federal Contractor, is seeking highly motivated and talented Wiring Technician. This position is on a SCA contract which is subject to the terms and conditions of the McNamara-O’Hara Service Contract Act (SCA). Location:  Patuxent River, Maryland #1 City Hiring the Most High-Tech Workers (California-Lexington Park, Maryland). To learn more about our surrounding location, please visit: Visit St. Mary’s . A typical day as a Wiring Technician may include: Applies learned technical knowledge to perform repairs, fabrication, modification and installation of electrical wiring harnesses, cables, wires, wiring assemblies and associated parts. The Wiring Technician must have the technical knowledge to demonstrate a practical application of aircraft wiring procedures. The ability to perform soldering and knowledge of tools and equipment required to perform required functions. This position receives technical guidance, as required from supervisor or higher level-technician. Work is reviewed for specific compliance with accepted practices and work assignments. Technician may provide technical guidance to lower level technicians.  Qualifications and Experience: A minimum of 5 years’ experience in performing the stated functions Aircraft experience highly desired DoD Secret security clearance Education and Certifications: HS Diploma or equivalent This position is classified as AMEWAS labor category Technician. AMEWAS participates with E-Verify to confirm eligibility to work in the United States. AMEWAS Inc. is an Equal Opportunity Employer for all including individuals with disabilities and protected veterans.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Soft Skills & Competencies Required: Customer-focused attitude with high level of professionalism and discretion. Ability to work effectively with management and part of a team to meet targets.  Is reliable, possesses initiative, and works well as an individual or part of a team. Please click on link below to be directed to our website for your application process: https://amewas.applicantstack.com/x/detail/a2hcrhcrrip2#asbreadcrumbs   Physical Environment and Working Conditions: The physical environment requires the employee to stand and walk throughout his/her workday, often bending over and picking up items less than 50 lbs. and/or operating machinery to assist in the movement of heavy objects such as fork lifts and dollies.  While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to outside weather conditions and risk of electrical shock.  The noise level in the work environment is usually loud. About the Organization AMEWAS, Inc. is a small, Veteran owned company that has been providing excellent technical, engineering, administrative, and management services to the Department of Defense for more than 35 years. At AMEWAS we understand the need for a successful work/life balance and are focused not just on fulfilling customers’ needs, but ensuring our employees are a top priority as well. Staying connected to our core values sets us apart from our competition! AMEWAS easily recognizes and rewards performance, dedication, and longevity. We are committed to investing in our employees and their future by providing them with competitive compensation, career development, optimum working conditions, and unique benefits. AMEWAS has 4.8/5 stars on Glassdoor! Check out our reviews HERE and see what other job seekers have to say! Our excellent benefits and perks include: Generous tuition and training assistance program Relocation Assistance Employee longevity recognition Community involvement & outreach Team building events Wellness program Paid vacation and sick leave Employee Assistance Program (EAP) Mobile service discount Discounted gym membership Medical, dental, vision, 401(k), Life/AD&D/STD/LTD insurance
AMEWAS American Electronic Warfare Associates, Inc. Patuxent River, MD Full-Time
CNSI
Nov 11, 2019
Senior Oracle Financials Developer Rockville, MD, USA SENIO01348 Featured
Description The role of the Developer, Senior is to develop system design, implement moderate to complex components of an application or program, and maintain and modify applications, programs, or system software. This role is a member of the Development team and reports directly to the Development, Manager.  CNSI supports a high-volume healthcare data system that is accessed through multiple web portals. This high-volume system operates out of multiple data centers and must reliably be available to its clients 7x24x365   What you will do: Develop and implement Oracle EBS R12 Interfaces, extensions, modifications, localization, and integrations using PL/SQL, Forms 10g, Reports 10g, Oracle Workflow, BI Publisher and the overall Oracle Applications Framework (OAF). Work on JDeveloper using ADF and create new application screens. Work closely with technical and functional teams and assist in development, testing, and training other team members. Work on AP, AR and GL modules Perform Functional Setups of Oracle E-Business Suite Develop program units in R12 as per Oracle Application custom standards Supporting the Applications team with his/her PL/SQL expertise in batch processing, SQL tuning Work with Business Analyst and understand the requirements and implement the functionality Provide support to test team in ITF/UAT test cycles   Who you are: Experience in EBS custom development methodologies, processes, tools and techniques Experience in Oracle R12 technical architecture and modules Experience working on Oracle Financials modules (AR, AP, GL) Techno Functional experience of Oracle Financial Modules Experience in setting up Alerts, perform OAF & form personalization Experience in customizing workflows Experience in JAVA technologies Knowledge of Oracle Standard APIs and Open Interfaces Must have experience in developing Interfaces, Customizations, Conversions, Extensions, Forms 10g, Reports 10g, Oracle Workflow, BI Publisher, ADF (JDeveloper) and the overall Oracle Applications Framework (OAF). Knowledge of troubleshooting technical issues with standard or custom programs Knowledge on Oracle's AIM MD70 documents Must have 8 to 10 years of Oracle PL/SQL  development experience and   Strong in database concepts and data modeling fundamentals Experienced in writing complex & efficient SQL queries Creating  PL/SQL program units (procedures, functions & packages) Managing the oracle data structures (such as tables, indexes, synonyms & sequences) Worked on Oracle collections and bulk operation Worked on error and exception handling Experienced in handling large volume of data Knowledge of  SQL and PL/SQL tuning About us:   We are proud to be a partner to the public sector, a trail blazer in health IT and a passionate advocate for better health, better care and lower costs for millions of Americans.  Innovation is core to our DNA and through our iCare program we invest in the well-being of our employees and the communities in which we live and work. You will be offered a solid compensation package which includes:   Annual and Other Paid Leave Medical/Dental Insurance Flexible Spending Account (FSA) Plan Disability Insurance (Short & Long Term) Life Insurance 401(k) Retirement Savings Plan Employee Assistance Program College Savings Plan Tuition & Training Assistance Paid Holidays Employee Referral Program   CNSI maintains a policy supporting equal employment opportunity. Employment decisions at CNSI are made without regard for race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, genetic status, family responsibilities, protected veteran status or any other status protected by applicable Federal, state, or local law. We are proud of our diversity and encourage all qualified applicants to apply.       Please click on link below to be directed to our Application Tracking System  for all of our job postings: https://recruiting.ultipro.com/CNS1000CNSI/JobBoard/e4aa9f9f-9eef-4fdd-9e20-9d31133dbfba/OpportunityDetail?opportunityId=914f3101-2214-468c-8527-40b1e9528a7f Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
CNSI Rockville, MD Full-Time
CNSI
Nov 11, 2019
IVR Developer AVAYA01307 Rockville, MD, USA Featured
Description The role of the Developer is to support system design, develop and implement components of the application and program, and maintain and modify applications, programs, or system software. This role involves working under moderate supervision to design applications, functions, and programs. This role is a member of the Development team and reports directly to the Development, Manager.   What you will do:   Functions as an individual contributor and works under moderate supervision with clearly defined guidelines and direction Collaborates with Senior Developers and the Business Analysis team to understand the system design and business functions Supports senior development staff in completing gap analysis and analyzing impact of system software Participates in internal solution design discussions with other senior team members Documents software component specifications in detailed technical design Works on Proof of Concepts as assigned by senior developers Develops code in accordance with the system design and coding standards with minimal supervision Performs unit testing for the developed codes Creates test data and scripts to support testing Analyzes code to find causes of errors and revises programs Participates in code review session Demonstrates understanding of how software applications and programs are developed, deployed, and maintained Demonstrates strong knowledge of development methodologies, best practices, and procedures; and applies them to projects to ensure that development objectives are achieved Demonstrates good understanding of agile/scrum framework Who you are:   Experience in programming with Java and J2EE Technologies. Experience in programming with VXML and CCXML. Experience with A vaya, Genesys or Cisco IVR systems. Preferable experience with Avaya Experience Portal using Orchestrations Designer. Experience with REST & SOAP Web Services technology. Experience in Dev Ops Tool Chain (JIRA, SVN). Knowledge in Microservices development. Experience in SQL/PLSQL. Knowledge of designing and developing IVR applications on Avaya platform. Knowledge in NLP & Bot development. Experience with WebSphere/Tomcat application server About us: We are proud to be a partner to the public sector, a trail blazer in health IT and a passionate advocate for better health, better care and lower costs for millions of Americans.  Innovation is core to our DNA and through our iCare program we invest in the well-being of our employees and the communities in which we live and work. You will be offered a solid compensation package which includes:   Annual and Other Paid Leave Medical/Dental Insurance Flexible Spending Account (FSA) Plan Disability Insurance (Short & Long Term) Life Insurance 401(k) Retirement Savings Plan Employee Assistance Program College Savings Plan Tuition & Training Assistance Paid Holidays Employee Referral Program CNSI maintains a policy supporting equal employment opportunity. Employment decisions at CNSI are made without regard for race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, genetic status, family responsibilities, protected veteran status or any other status protected by applicable Federal, state, or local law. We are proud of our diversity and encourage all qualified applicants to apply.   Please click on link below to be directed to our Application Tracking System  for all of our job postings: https://recruiting.ultipro.com/CNS1000CNSI/JobBoard/e4aa9f9f-9eef-4fdd-9e20-9d31133dbfba/OpportunityDetail?opportunityId=1681adc9-cb23-49f3-8811-6f32f74354e5 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
CNSI Rockville, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Forestville, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Eldersburg, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Manager, Long Range Planning (Workforce Operations)
Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Responsible for coordinating and managing Customer Service's multi-product technical support to Technicians. Serves as a primary interface for developing and executing strategies to optimize customer support performance and meet strategic business strategy and goals. Manages team which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies, assist in development, and meeting of, departmental budget. Responsible for overall resource planning for the region. Keywords: Workforce planning / workforce operations / resource planning / resource management Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Ensures quality customer service and availability on all inbound/outbound calling. - Provides customer service and operations leadership with regards to all facets of customer contact and technical analysis. - Manages, directs, and controls all activities related to resources such as headcount, management information systems, and training and development. - Primary liaison with division planning team. - Coordinates long range plan with short and medium rang planning teams - Maintains alignment with finance team on key financial metrics including ATTI/R; containment, contract labor, employee overtime. - Manages the development and implementation of effective policies, procedures, and programs to support customer care strategies. - Designs and implements process improvements in partnership with related departments to maximize resources, improve technical efficiencies, and ensure the best experience for customers. - Sets standards of performance to meet established departmental goals. - Develops and supports tactical implementation of the annual budget. - Improves customer feedback mechanism and related work order processes to support technical development and improve customer satisfaction. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Job Specification: - Bachelor’s Degree or Equivalent - Generally requires 6-9 years related experience Preferred Qualifications: - Strong analytical skills and business and financial acumen in own discipline - Experience in workforce planning Comcast is an EOE/Veterans/Disabled/LGBT employer
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Manager, Business Analyst - Baltimore, MD
Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Responsible for managing all aspects of Technical Operations including installation, service, construction, design, materials management, and daily workloads. Ensures compliance with Company technical standards and federal regulations. Responsible for the selection and development of the technical staff. Responsible for providing key insight into regional priorities, supporting detailed process improvement plans. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Manages all activities of the Technical Operations staff including: productivity, quality, over time, community relations, inter-department relations, staffing, and performance. - Drives analysis for process improvement - Key storyteller and presenter to senior leadership team - Develops reporting and analytic skills in direct report team - Directs the daily operations of installation, service, construction, and materials management in order to successfully achieve of company objectives. - Ensures system compliance to NCTA, FCC regulations, and Company minimum operating specifications. Participates in the development of procedures and practices within relevant departments. - Ensures the proper completion of all scheduled or on-demand service or maintenance work. - Ensures timely and accurate performance reporting and reviews. Participates in developing quality measurement guidelines and minimum requirements for staff training. - Ensures staff and system is able to respond to the demands of new technology deployment by maintaining discussions in deployment planning. - Prepares budgets and is responsible for implementation and control of approved budgets. - Coordinates department responses to customer or department issues. Works with other departments, as necessary, to maintain an in-depth technical knowledge of new technology being deployed. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Job Specification: - Bachelors Degree or Equivalent - Generally requires 6-9 years related experience Preferred Qualifications: - Strong analytical skills - Exceptional presentation skills - Experience presenting and influencing senior business leaders Comcast is an EOE/Veterans/Disabled/LGBT employer
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Rep 2, Cust Service Center
Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience. - Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions. - Achieves sales and customer experience goals and objectives. - Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services, and gains their consent. - Performs operational and administrative tasks. - Partners with customer care to resolve customer issues, as appropriate. - Consistently demonstrates sales excellence and professionalism with integrity, and a warm and friendly demeanor to customers and teammates. - Complies with all company and retail operational policies and procedures. - Completes training requirements and actively engage in team huddles and learning. - Knows and understands sales compensation plan and its key elements. - Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. - Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. - Other duties and responsibilities as assigned. Job Specification: - High School Degree or Equivalent - - - Generally requires 1-3 years related experience Comcast is an EOE/Veterans/Disabled/LGBT employer
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Manager, Process Improvement Management - Baltimore, MD
Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Responsible for managing all aspects of Technical Operations including installation, service, construction, design, materials management, and daily workloads. Ensures compliance with Company technical standards and federal regulations. Responsible for the selection and development of the technical staff. Responsible for evaluating, providing key insight into planning and implementing improvements in business processes and practices. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Manages all activities of the Technical Operations staff including productivity, quality, over time, community relations, inter-department relations, staffing, and performance. - Provides analysis for process improvement recommendation - Works closely with field team to launch new initiatives, investigate issue root cause and build plans to support performance improvement. - Directs the daily operations of installation, service, construction, and materials management in order to successfully achieve of company objectives. - Ensures system compliance to NCTA, FCC regulations, and Company minimum operating specifications. Participates in the development of procedures and practices within relevant departments. - Ensures the proper completion of all scheduled or on-demand service or maintenance work. - Ensures timely and accurate performance reporting and reviews. Participates in developing quality measurement guidelines and minimum requirements for staff training. - Ensures staff and system is able to respond to the demands of new technology deployment by maintaining discussions in deployment planning. - Prepares budgets and is responsible for implementation and control of approved budgets. - Coordinates department responses to customer or department issues. Works with other departments, as necessary, to maintain an in-depth technical knowledge of new technology being deployed. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Job Specification: - Bachelor’s Degree or Equivalent - Generally requires 6-9 years related experience Preferred Qualifications: - Strong analytical skills - Skilled in Six Sigma or related process improvement methodology Comcast is an EOE/Veterans/Disabled/LGBT employer
Professional Diversity Network Baltimore, MD, USA Full-Time
Professional Diversity Network
Dec 09, 2019
Director, Business Intelligence
Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Everyone is inspired and excited to be part of the Comcast Beltway team and to work together to deliver pace-setting results and an unmatched, superior customer experience. Does this align with your career/team vision? If so, and you have the skills and background listed below, we would like to hear from you. The Director, Business Intelligence is responsible for developing business cases and processes to measure the business impact of the internal business intelligence solutions. Defines and implements the overall business intelligence program goals and tasks in terms of scope, quality, budget, and schedule. Provides leadership and direction for team which may include multiple functional areas. Develops and implements strategy for functional area(s). May have responsibility for developing and managing budget. Incorporates broad knowledge to address complex, unusual and critical issues. Core Responsibilities: - Identifies fact-based solution strategies for key business issues raised by clients to ensure that all important issues are addressed completely and appropriately. - Determines when and how to use quantitative research tools and models and assists in interpretation and development of implications to address client business problems. - Develops and communicates goals, strategies, tactics, project plans, timelines, and key performance metrics to reach goals. - Creates and manages related business intelligence processes. - Develops and manages budget and budget tracking to ensure required resources are available. - Defines the information, reporting, and analytical needs of the company. Develops goals, strategies, and plans needed to achieve the vision. - Ensures business intelligence programs progress, status reviews, and corrective actions. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Job Specification: - Bachelor’s degree or Equivalent - Finance - Generally requires 10+ years related experience - Business Intelligence Certification is a plus (Examples) -CBIP Certified Business Intelligence Professional -MCSA: BI Reporting -MCSA: SQL 2016 BI Development -MCSE: Data Management and Analytics -Tableau Desktop Certified Professional -Tableau Server Certified Professional - Strong analytical/data/modelling skills, with the ability to produce business requirements and questions, source and analyze data, build conclusions and articulate actionable recommendations - Professional experience with visualization tools and report development, dashboard development, pivot tables, and data analytics. Tableau or similar tools. - Ability to build and foster cross functional relationships at al level and collaborate regionally - Ability to build a team of high-quality Analysts - Can take Data and tell a story - Understand market dynamics - High level of forecasting - Leader of NPS and eNPS initiatives - Passion for employee and leadership development - Strategy focused - Ability to bring cutting edge technologies, strategies, process and methodologies - Must be Enthusiastic, passionate promoter of our products and services - Strong sales and Business acumen - Cross channel sales experience - Strong collaboration and proven relationship building skills - Demonstrated success building and sustaining high performing teams - Strong ability to influence and stakeholder key partners - Strong aptitude for technology Comcast is an EOE/Veterans/Disabled/LGBT employer
Professional Diversity Network Baltimore, MD, USA Full-Time

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