27 jobs found

Overview The Senior Manager, Facilities is responsible for overseeing all maintenance and janitorial functions within a warehousing facility.   They are responsible for all machinery including cleaning equipment (washers, dryers, and spotting stations), supporting infrastructure (boilers, generators, and air compressors), finishing equipment (autobaggers and steam tunnels), conveyance (monorail system and package sorter as applicable), HVAC and all other mechanical devices within the facility. They are responsible for engaging their team to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. The Senior Manager, Facilities is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.   Responsibilities Responsible for managing and overseeing facilities and janitorial teams across all shifts in the operation, including monitoring performance, providing feedback, and developing talent Actively lead with safety, production, cost and quality at the forefront of all decision making Establish and meet KPIs for machine operations Identify root cause issues, create programs and plans to improve and drive long term, sustainable and repeatable solutions to improve all metrics in the department Become an expert in all RTR automation equipment Responsible for inventory management and storage of spare part equipment inventory and dry cleaning supplies, solvents, detergents and spotting chemicals Partner with Procurement  for ordering and maintaining necessary supply levels for: spare parts, cleaning supplies, and necessary equipment needed for repairs Responsible for non-hazardous waste manifest and removal schedule Develop and document preventative maintenance routines, schedules and SOPs Ensure operations are up to industry safety and cleanliness standard Drive performance and process changes based on lean initiatives to drive operational efficiency and quality customer service Maintain strong working knowledge of all processes and policies Ownership and accountability for team’s daily decision making and execution Communicate across all levels of the operation Enforce safety guidelines, cleanliness and security standards   Qualifications 6 to 12 years of related experience working in manufacturing, warehouse or industrial environment including oversight of large scale warehouse systems and equipment 5 to 7 years experience leading and developing people and teams and warehouse systems and equipment Experience with Kaizen and Lean Manufacturing techniques Experience managing a budget Experience with developing/documenting procedures/SOPs/maintenance routines Capable of making decisions independently Have a positive, “can-do” attitude and excellent interpersonal skills Strong written and verbal communication Strong planning and organizational skills Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software) Forward-thinkers with the ability to articulate point of view and improve processes Must operate with a sense of urgency and have attention to detail Align with the company's Core Values to ensure a world class customer experience Ability to lift up to a maximum of 50 lbs based on needs of the role Ability to work flex shifts, hours, nights and weekends as business dictates Experience in one or more of the following trades: steamfitting, pipefitting, electrical, refrigeration, chillers and conveyance Knowledge of installation and maintenance of hydraulic and pneumatic components of machines and equipment including dry cleaning, laundry, refrigeration, compressors, pumps, HVAC a plus Black seal boiler license a plus

Overview The Manager of Continuous Improvement is responsible for   working across all levels of operations to drive customer focused innovation and improvement with safety, production, cost and quality at the forefront of all decision making.   Responsibilities Develop and deploy Continuous Improvement program into the supply chain operations: Inbound, Outbound, Inventory, Transportation, and Reverse Logistics Lead deployment of sustainable programs for standard work, metrics, audits, and technology across areas of operations Lead workshops and training to optimize operational departments to meet and exceed KPI, financial and customer satisfaction targets Prepare recommendations, including presentations, data analysis, process maps, supporting metrics, business requirements and related impact analyses Support cross functional teams (finance, HR, analytics, IT, facilities, etc.) in the areas of process, quality, and operations Partner with product and engineering teams to develop and deploy new product and services offerings Establish strong working relationships to influence and facilitate collaboration across departmental boundaries Provide sense of urgency for results through project reviews and metrics Remove barriers for improvement projects and activities to accelerate results Communicate across all levels of the operation Develop, lead and direct change   Qualifications B.A. or B.S. in an applicable discipline (Statistics, Mathematics, Operations Research, Management Science, Supply Chain, Logistics, Business Administration etc.); Master’s degree in Industrial or Mechanical Engineering, Operations Management, Supply Chain, Business Administration or related field is a plus. 1-3 years of related experience in a continuous improvement for technology, ecommerce, supply chain operations or similar role Experience with Data Analysis along with Knowledge of Analytical Problem-solving methods and tools including Statistical Hypothesis testing, Optimization heuristics, DMAIC, Six Sigma, Lean, Simulation, Queueing Analysis, etc.; Six Sigma Black Belt certification is a plus Cross functional Project/Program Management experience Experience using advanced Excel, Tableau, SQL, JMP or Minitab, SAS, SPSS, R, etc. Knowledge of distribution center/fulfillment operations and processes Strong planning and organizational skills Forward-thinkers, with keen analytic skills and the ability to articulate point of view Ability to establish effective relationships across the organization and partner to navigate complex situations Strong written and verbal communication skills with the ability to influence leaders and effectively negotiate with internal and external business partners Have a positive, “can-do” attitude and excellent interpersonal skills Must operate with a sense of urgency and have attention to detail Align with the company's Core Values to ensure a world class customer experience Ability to lift up to a maximum of 50 lbs based on needs of the role Ability to work flex shifts, hours, nights and weekends as business dictates

Position Overview: The Senior Manager, Transportation (Supply Chain: Drop Box / Lockers) is responsible for executing and scaling Rent the Runway’s transportation network strategy. In this role, you will be responsible for engaging multiple business partners both internal and external to ensure best in class customer experience across multiple carriers and distribution centers. Responsibilities: Execute RTR’s national transportation strategy: Implement outbound, inbound and internal shipping strategies in partnership with operations and supply chain leadership, ensuring all programs meet rigorous standards for customer experience, financial performance and operational efficiency. Build working relationships with operational counterparts at each carrier, acting as primary point of contact with the goal of driving continuous improvement along with maximum flexibility and responsiveness in the event of the unexpected. Conduct weekly quality calls with carriers to discuss delivery performance, exceptions and timeliness of arrival and dispatch, resulting in concrete, measurable, action plans. Onboard and offboard carriers from network as applicable, negotiate pricing and manage compliance with performance standards, reporting and other obligations. Determine and execute emergency recovery strategies as necessary in response to natural disasters, warehouse outages or other disruptions. Act as primary contact for retail and CX teams to ensure that the transportation strategy is meeting their needs and they are complying with all policies. Lead transportation support for RTR’s pickup and dropoff network: Partner with internal and external stakeholders to scale RTR’s network of physical drop off and pickup locations, including optimizing transportation strategy in each market, building process to address common support requests and developing a playbook for the launch of new markets and locations. Own day-to-day transportation operations for each location and delivery service provider with responsibility for all customer service and financial KPIs; travel as required in connection with the launch of new markets and / or addressing issues in existing markets. Offer timely support to account management team on transportation-related escalations. Develop transportation performance reporting into a strategic advantage: Own performance reporting for RTR’s parcel, final mile, internal, drop box and other networks, working with RTR and third-party resources to drive toward the most accurate, actionable view of customer delivery experience. Partner with transportation analytics and other stakeholders on the development of shrinkage and cost reporting in connection with the drop box and internal retail networks Bring a leadership mindset to a high-growth environment: Create leverage for the supply chain team through the design and implementation of a comprehensive dock clerk training program including SOPs, metrics and processes for evaluating progress. Maintain strong working knowledge of all processes and policies. Be patient, have strong communication skills and the capability of giving and receiving effective feedback including training and development of hourly associates. Lead teams through change and embrace continuous improvement. Enforce safety guidelines, cleanliness and security standards. Qualifications: 6+ years of professional experience or relevant internships in a highly analytical, data intensive and/or strategic role, preferably with significant experience in Supply Chain and/or online retail BA/BS degree in Supply Chain, Analytics, Business Administration or other applicable field required MBA or relevant Master’s Degree (Operations, Supply Chain) from a graduate program with demonstrated high academic achievement preferred Capable of making decisions independently Have a positive, “can-do” attitude and excellent interpersonal skills Ability to work flex shifts, hours, nights and weekends as business dictates Strong analytical, organizational, and written/verbal communication skills Forward-thinkers with the ability to articulate point of view and improve processes Ability to quickly recognize, diagnose and solve for challenges Must operate with a sense of urgency and have attention to detail Align with the company's Core Values to ensure a world class customer experience

Position Overview The Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their team during a shift to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. Managers are servant leaders; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises. Responsibilities Maintain strong working knowledge of all processes and policies Actively lead with safety, production, cost and quality at the forefront of all decision making Establish and meet KPIs Be patient, have strong communication skills and the capability of giving and receiving effective feedback including disciplinary action conversations Recruit, screen and select talent at Associate and Team Lead levels Implement weekly schedule and manage labor budget Ownership and accountability for Team Leads and their execution Communicate cross departmentally Focus on team and department growth and development Design, implement and monitor continuous improvement processes for the team Oversee overall productivity of department and workflow Be the primary point of contact for team of Associates and Team Leads Be comfortable speaking in front of groups of all sizes Lead teams through change and embrace continuous improvement Partner with Trainers and Team Leads to develop, maintain and apply learning tools Communicate feedback to better the operation and the employee experience Enforce safety guidelines, cleanliness and security standards Qualifications 3 to 12 years experience leading people and teams Capable of making decisions independently Have a positive, “can-do” attitude and excellent interpersonal skills Ability to work flex shifts, hours, nights and weekends as business dictates Strong written and verbal communication; bilingual in Spanish is a plus Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software) Forward-thinkers with the ability to articulate point of view and improve processes Ability to quickly recognize, diagnose and solve for challenges and workflow for associates Must operate with a sense of urgency and have attention to detail Align with the company's Core Values to ensure a world class customer experience Ability to lift up to a maximum of 50 lbs based on needs of the role

Position Overview The Team Lead is responsible for a specific department within a fulfillment and distribution environment. They lead a team of associates around safety, production, cost and quality all while driving a positive employee experience.  A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises. Responsibilities Maintain strong working knowledge of all processes and policies Actively lead with safety, production, cost and quality at the forefront of all decision making Be patient, have strong communication skills and the capability to give and receive effective feedback (eg. timely daily feedback) Communicate cross-departmentally Implement and monitor continuous improvement processes for the team Manage, coordinate and track daily attendance and break periods Implement overall productivity of department and workflow Be the primary point of contact for associates Continue the onboarding process and ramp-up period post training Be comfortable speaking in front of groups of all sizes Support teams through change and embrace continuous improvement Partner with trainers and leadership to maintain and apply learning tools Communicate feedback to better the operation and the employee experience Communicate and cooperate with team members and leadership Enforce safety guidelines, cleanliness and security standards Take on additional duties as assigned by leadership Proficient in warehouse management software Qualifications 1 to 3 years of experience leading warehouse operations Have a positive, ‘can-do” attitude and excellent interpersonal skills Ability to work flex shifts, hours, nights and weekends as the business dictates Strong written and verbal communication; bilingual in Spanish is a plus Intermediate computer skills (eg. Excel) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software) Forward thinkers with the ability to articulate point of view and improve processes Skilled at multitasking and managing priorities Ability to quickly recognize, diagnose and solve for challenges and workflow for associates in partnership with leadership Must operate with a sense of urgency and have attention to detail Align with the company's core values to ensure a world class customer experience Ability to lift a maximum of 50 lbs based on needs of the role