3 jobs found

The Customer Experience Coordinator provides courteous, friendly, and professional customer assistance to Valley Metro Rail customers on station platforms. Customer Experience Coordinators serve as the "eyes and ears" on the system, interacting with customers and the public also while working with operations and security personnel to monitor, report and make decisions on service, security and maintenance activities to support a positive customer experience along the light rail line.   Position reports to: Operations & Maintenance Division with an indirect, yet supportive relationship with the Safety, Security & Quality Assurance and Communications & Strategic Initiative Divisions. As a member of the Valley Metro’s Operations team, demonstrates the Agency’s Core Values of Whatever It Takes, Team Player and Positive Customer Care/Service in performance of daily duties.  EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS The statements listed below describe the...

SUMMARY STATEMENT: Patrols highways and/or performs general duty police work in the protection of life and property through the enforcement of laws and ordinances and the prevention of crime. May be assigned to specialized functions including, but not limited to, training, motorcycle patrol, executive security, handling of explosives, hostage negotiations, Special Operations Unit, criminal investigations, paramedic duties, community relations, or administration. Performs related duties as assigned.   POSITION AGREEMENTS:   Department of Public Safety sworn personnel are stationed throughout Arizona with some individuals living in Utah, California, Nevada, and Colorado. State Troopers may be assigned to any of these positions.   MINIMUM QUALIFICATIONS: Requires current AZ POST certification as a regular peace officer and a minimum of one (1) year of experience as   a sworn peace officer at a law enforcement agency. Must have successfully...

SUMMARY STATEMENT:   Participates in Arizona Peace Officer Standards and Training (AZ P.O.S.T.) Basic Training Curriculum and other training designated by the Department of Public Safety to learn general duty police work. Performs related duties as assigned. Upon successful completion of training and certification as a peace officer by AZ P.O.S.T.,   the incumbent is reclassified to State Trooper. This is a competitive classification.   POSITION AGREEMENTS:   Department of Public Safety sworn personnel are stationed throughout Arizona with some individuals living in Utah, California, Nevada, and Colorado. State Troopers may be assigned to any of these positions.   MINIMUM QUALIFICATIONS: Must be a U.S. citizen and a high school graduate or have a GED. Must be at least 21 years of age at the completion of AZ P.O.S.T. BASIC TRAINING CURRICULUM   .   By the starting date, must be a resident of the state of Arizona and...