Sep 15, 2019
CBRE *THIS REQUIRES FOOD SERVICES EXPERIENCE* JOB SUMMARY Responsible for planning, managing and directing office services operations for a region in support of multiple lines of business (e.g. onboarding, office facilities, vendor relationship management, special events and implementation of business continuity plans). Leads and facilitates consistent regional communication of policies, procedures and initiatives. Ensures shared knowledge, implements process improvements and engages resources in issue identification and resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages the region's team(s); provides direction on personnel management (e.g. assessing staffing levels, recruitment of talent, performance management, oversight for regional budget, etc.). Oversees facilities projects within a region (e.g. maintenance work, transitions, relocations, new construction, etc.). Works with team(s) and Project Management to ensure projects are delivered on time and within budget. Partners with regional teams and departments to identify and implement organizational "best practices". Serves as liaison between Procurement office, departments and vendors; ensures organizational service levels are provided and most cost-efficient alternatives are pursued when selecting suppliers of goods and services. Ensures compliance with company policy and state/federal regulations pertaining to labor law posters and employment notifications. Reviews business continuity plans on a semi-annual basis and conducts testing as required. Partners with HR to develop and track Affirmative Action plans for the region. Leads regional activities relating to philanthropy, sustainability and client/employee events. Collaborates with departments and/or on IT (Information Technology); assesses needs and sets priorities of the region. Develops regional business process and system training program(s) for the team (e.g. creation of training strategy and implementation of training plan, etc.). Other duties as assigned. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from four-year college or university. Minimum of Five years of related experience or minimum of four plus years experience including four years of management experience; or equivalent combination of education and experience. Previous supervisory experience required. Previous experience within the Real Estate industry preferred. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports. REASONING ABILITY Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and ABILITIES Proficient in Microsoft Office Suite products such as Word, Excel, Outlook, etc. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required. SCOPE OF RESPONSIBILITY Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Professional Diversity Network New York, NY, USA Full-Time