Nov 15, 2019
Mondelez International Information Systems In Information Systems, you'll connect and empower every aspect of our global organization through excellence in technology and services. This includes investing in growth-enabling solutions as well as systems that integrate our supply chain from procurement to manufacturing, and customer service to logistics. You'll help Mondelz International implement the right business capabilities, powered by better information. Purpose of Role This position coordinates, designs and maintains the regional services, regional standards and processes with main focus on regional network services with reference to North America regional and global IT Networking services standards. The position exists: To design and maintain the regional services, regional standards and processes for Network To manage the regional NA projects, to participate on the global projects To collaborate with HP (or other 3rd party service providers) to use the core services effectively To support the local teams IT infrastructure in NA To help achieve business results in NA through the delivery of IT services in support of business operations and management information needs, in time and cost effectively. This job is accountable for ongoing and future network services to NA region. Services include: Wide Area Network Local Area Network Wireless Network Main Responsibilities Support local countries IT design initiatives (LAN, WAN) to streamline flows and to assure Global and Regional IT standards implementation; manage and participate in NA regional projects; represent NA network team in central projects and deliver central projects to the region, coordination role between countries and regional/central teams Promote the direct use of IT standards by NA countries: maintain CMDB including asset information, network diagrams and regional connections; hardware maintenance of network devices in conjunction with 3rd party maintenance providers; Comply to and enforce ITIL standards across the region: implement requests including hardware and software configuration; initiate and own changes through the change management processes; provide input into technical design and other project documents; Good understanding of other non-Network technology, e.g. Windows, Citrix,etc, and ability to work with other service towers during troubleshooting. Work closely with regional helpdesk (2nd and 3rd line diagnosis and fault resolution of network devices and services) and directly with country IS providing network support and guidance; Know the ethical and legal compliance responsibilities of the position; raise questions and concerns when faced with an ethical or compliance issue; apply integrity in all aspects of professional conduct. Ensure position alignment to Vision & Values as well as its compliance to ISO QS, labor safety & security, Privacy & Data Protection, legal requirements and other KF policies' regulations. Bachelor's degree More than 5 years' experience in network design, development, documentation and QA Minimum 5 years of experience in supporting corporate network environment Program/ Project Management Experience i.e. managing multiple projects, schedules and quality; Certification in Network preferred (CCIE, CCNA) Key Leadership / Functional Competencies Functional Competency Supporting corporate network environment Open to change, innovative and adaptable Remote management (preferred) to deal with geographically widely spread team, contractors and suppliers Ability to manage complex projects Proven ability to manage/deal with cross-organizational / multi-cultural projects and teams. Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.
Professional Diversity Network East Hanover, NJ, USA Full-Time