918 jobs found

PricewaterhouseCoopers A career within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our clients improve their tax function to control risk and facilitate better decision making. You'll focus on helping businesses with tax strategy, ensuring tax compliance, increasing post tax profits, and providing application support to achieve the best corporate tax practices. Responsibilities As a Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Contribute to the development of your own and team's technical acumen Develop strategies to solve complex technical challenges Assist in the management and delivering of large projects Train, coach, and supervise staff Keep up to date with local and national business and economic issues Continue to develop internal relationships and your PwC brand We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Minimum Years of Experience : 5 year(s) Certification(s) Required : CPA, Enrolled Agent or Member of the Bar Preferred Qualifications : Preferred Knowledge/Skills : Thorough knowledge of the tax issues facing multinational US companies or publically traded entities, especially in the areas of tax compliance, tax accounting, and consulting services. Comprehensive technical skills in corporate and partnership tax planning and compliance, as well as tax accounting and financial reporting, including tax provision preparation, audit and review. Experience working with tax tools and resources including tax provision and compliance software such as Corptax, OneSource, or other similar platforms. Considerable experience identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials. Must demonstrate experience in managing teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:- innovating through new and existing technologies, along with experimenting with digitization solutions; - working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; - utilizing digitization tools to reduce hours and optimize engagements Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

WellCare Health Plans Organization: Health Services Reports to: State President Location: 432 North 44th Street Phoenix, AZ 85008 Creates and drives behavioral health services that are provided to members. Plans, coordinates and manages overall behavioral health services in a dedicated WellCare state/region, including clinical operations, provider identification, negotiation, contracting and service functions. Leads the day-to-day operations for behavioral health inpatient and outpatient utilization and/or case management activities with focus on achieving quality and service driven objectives. Oversees regulatory compliance with laws, regulations and policies that govern behavioral health aspects of the business. Acts as the behavioral health leadership representative for the state/region. Essential Functions: Drives behavioral health programs through the development of policy and procedure, clinical criteria, workflows and other behavioral health documentation. Monitors processes and procedures to ensure compliance with contractual, regulatory (Federal/state) and accreditation entities. Provides leadership and support to front-line staff and supervises. Provides guidance to Behavioral health management for future expansion and growth efforts. Coordinates quality assurance and quality improvement activities with regional and corporate departments. Assists with development of member and provider education tools and materials. Assists with development of clinically-focused training associated with behavioral health assessment, care plan development and behavioral health services in the state. Assists in establishing effective operational practices and works closely with various health plan departments and regulatory agencies to ensure contracts meet operating, financial and legal standards. Performs data analysis and develops specific actions to manage medical cost trends. Establishes, maintains and fosters professional working relationships with all behavioral health providers and develops regular ongoing working relationship with the community mental health system in the market including community mental health centers, treatment facilities and other significant behavioral health providers. Partners and collaborates with other departments and the corporate office regarding behavioral health matters and initiatives. Oversees the day-to-day operations for behavioral health associates which include activities designed to achieve quality of work products and outcomes of individual performers. Serves as a community liaison and leader for community advisory boards, advocacy groups, task forces or other community-based stakeholder activities. Performs other duties as assigned. Additional Responsibilities: Support the integration of physical, behavioral, and social services in the systems of care provided to adult members (Arizona) Ensures timely delivery of required reporting to the State (Arizona) Takes the lead and serves as the face of the health plan for the AZ Health Care Cost Containment System (AHCCCS) (Arizona) Candidate Education: Required A Master's Degree in Social Work, Psychology, Counseling, Rehabilitation, or other relevant field that provides a foundation to receive a license as required of the position Required Other or Registered Nurse with behavioral health background Candidate Experience: Required 8 years of experience in behavioral health management and/or acute behavioral health care setting focusing on outpatient/inpatient utilization, case management and discharge planning Required 5 years of management experience Required 4 years of experience in a managed care environment (as a licensed mental health professional) Candidate Skills: Advanced Knowledge of healthcare delivery Advanced Demonstrated interpersonal/verbal communication skills Advanced Ability to create, review and interpret treatment plans Advanced Ability to effectively present information and respond to questions from families, members, and providers Advanced Ability to effectively present information and respond to questions from peers and management Advanced Ability to lead/manage others Advanced Ability to influence internal and external constituents Advanced Ability to multi-task Intermediate Demonstrated analytical skills Intermediate Demonstrated written communication skills Intermediate Ability to work in a fast paced environment with changing priorities Advanced Demonstrated organizational skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Licenses and Certifications: A license in one of the following is required: Required Other One of the following is required: Required Licensed Clinical Mental Health Counselor (LCMHC) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Licensed Registered Nurse (RN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Clinical Marriage & Family Therapist (LCMFT) Required Licensed Clinical Professional Counselor (LCPC) Required Licensed Clinical Psychologist (LCP) Required Other In Missouri, a Master's degree and one of the following licenses is required: Mental Health Clinical Nurse Specialist, Mental Health Nurse Practitioner, or a Missouri licensed Psychologist. Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Microsoft Excel Preferred Intermediate Microsoft Access Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Financial Management Systems (Generic) Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

Aetna Description: Candidates must be located in the Phoenix area. Facilitates improvement across multiple ACOs relative to improved management of medical spend, quality measures and member satisfaction. Develops and manages agenda of prioritized savings plan and initiatives to improve care delivery for each assigned ACO network. 66703 Fundamental Components: Analyzes medical spend data and identifies key improvement opportunities for ACO to address. Communicates compelling and concise results to empower client groups in decision making regarding initiative opportunities. Provides recommendations around the identification and implementation of care transformation programs within the client organization that will improve quality, increase efficiency and drive cost savings. Opportunities may include reduction of admissions, better member alignment and engagement with primary care physicians, enhanced post discharge follow-up and improvement in closing quality care gaps. Facilitates ACO leadership team to develop improvement initiatives to address prioritized savings opportunities. May include development of collaborative workflows, enhanced communication tools and processes and creation of reporting indicators (leading and lagging measures) to track success. Promotes effective change leadership and facilitates issue resolution and speed to solution for each ACO in addressing their transformation roadmap. Responsible for achieving at least 2% annually in medical spend savings for each ACO and demonstrating improvement in quality measure completion. Strives to help each assigned ACO attain their contractual savings and quality targets so that ACS relationship remains strong and successful. Collaborates with Market Operations, ACS marketing and sales and National Accounts team to create messaging on the value-add of our ACOs. Supports Plan Sponsor interactions to demonstrate the value of ACO relationship to Plan sponsor and their employees. Participates in the assessment of providers' capability infrastructure for population health management and identifies any capability gaps that need to be addressed for success with ACS product offering or risk based arrangement. (pre and post deal with ACS). Background Experience: Experience in health care industry required Experience conducting formal presentations for all levels of management required Experience 5+ years experience in either payer or provider settings highly preferred 10+ years experience in health care analysis methods and tools preferred Experience population health, care management including disease management, complex care and end of life preferred Must have strong verbal and written communication skills Strategic business acumen and proven organizational, management, and leadership skills Ability to collaborate with and understand the needs of C-level executives and help translate those needs to an actionable plan. Additional Job Information: Clinical licensure required. BSN or PharmD preferred. This is a FT WAH position can be located anywhere. Potential Telework Position: Yes Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Working Solutions Job Locations US-AZ-Chandler Category Customer Service/Support Overview This is a remote independent contractor role which provides compassionate customer care support through inbound calls and outbound calls. The work assists seniors and their families to find senior living care. You'll place outbound calls to family members who have recently inquired online regarding placement services, matching them with appropriate online tools or a Senior Living Advisor. The job focuses on compassionate interactions. Listening to the needs of the recipient or family member is of upmost importance. Works in a fast-paced, work at home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to independently research, navigate and locate answers from webpages and resources in a variety of different situations. Ability to effectively communicate, based on a customer's frame of mind. Demonstrate a sincere desire to assist customers, putting their needs first. As an independent contractor, you must be able to work at least 20 hours a week on this program during the client's operating hours. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer service role, such as a call center, retail or similar environment. Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Experience in senior care industry preferred, or a strong desire to learn about senior care. Competencies: Technical Skills: Proficient, data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— all within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, social security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Walgreens Overview As a Walgreens shift lead, you'll develop and enhance your leadership abilities as an indispensable asset to our store staff. As a liaison between management and non-management team members, you'll be a key part of ensuring that excellent customer service is delivered to our customers. You'll also provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions. You'll have the tools and guidance available to lead team members and support store management, giving you the opportunity to serve in a vital role on our front-end team. Responsibilities Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. The Ops Legal Specialist 1 is within the Summons and Subpoenas Processing Group is responsible for: •Reading, interpreting, researching and processing subpoenas, levies and other legal documents on behalf of Wells Fargo. •Determining the proper course of action and coordinating correspondence. •Responding to inquiries from external customers, internal team members, government agencies and outside attorneys. The hours are from 8-5pm with an hour lunch or 8:30 to 5pm with a 30 minute lunch Schedule can change due to business needs and overtime may be required. **Please note the posting duration may be shortened based on job seeker volume** Required Qualifications 3+ years of operations experience, legal processing experience, or a combination of both demonstrated through work or military experience Desired Qualifications Ability to perform general operation processing work Basic knowledge and understanding of legal terms and processes Basic Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Ability to interact with all levels of an organization Ability to interact with integrity and a high level of professionalism with all levels of team members and management Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to identify potential operational issues and legal risks Experience meeting high production and quality standards Street Address AZ-Tempe: 1305 W 23rd St - Tempe, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The Product Manager within Wells Fargo Auto is a leadership position accountable for an agile team's successful delivery of the identified highest customer and business value by working with a variety of leaders, stakeholders, subject matter experts, scrum masters, project managers and the delivery team. The role will be responsible for making the agile team successful against stated customer/business value (key performance indicators), while building trust, collaboration and improvements to delivery and engagement. Leadership and credibility will be determining factors in the selection. Successful candidates will be articulate and possess a demonstrated leadership capability. It requires a leader with strong relationship management, influencing, and vision. Responsibilities include but are not limited to: Manage, refine and prioritize the product backlog Accountable for the following items, even if the delivery team assists with completion of them: o Oversee Product Definition activities, including workshop facilitation o Provide backlog items, in the form of user stories, that are clearly understood by the delivery team o Sort the product backlog in order of customer/business value or in the best way that will allow the team to meet its goals. o Ensure the product backlog is visible and transparent to the team, necessary stakeholders, and leadership o Drive continuous improvement Coordinate dependent work with other Product Managers when requests cross teams Review and approve appropriate Agile team KPIs, deliverables and artifacts May re-prioritize the product backlog based upon feedback from necessary stakeholders and leaders looking at the broad portfolio Communicate status with key stakeholders (both internal and external) Build strong working relationship with stake holders Have the courage to make and defend decisions based on input of all stakeholders and the value of the feature/functions to the product The Product Manager will be responsible for leading an agile scrum team focused within the Auto collections and operations area. Specific areas of focus for teams will be focusing on a portion of the business process or an enabling business capability. Teams have been identified to support repossession, payments, and collections amongst other related processes. Required Qualifications 6+ years of experience in one or more of the following: Product management, product development, strategic planning, process management, change delivery or agile product owner Other Desired Qualifications Proven experience in the following: strategic planning, business initiative management, or project management Proven leadership experience within auto default servicing operations or similar business operations including the accountability for process improvements and desired outcomes. Knowledge and understanding of Agile delivery methods, from business and/or technology perspective Multi-year roadmap planning Experience leading or participating in large projects Demonstrated ability to work with multiple business partners (i.e. prioritizing, conflict resolution, negotiation skills, etc.) Strong influencing and collaboration skills Strong problem solving, creative thinking and strategic thinking skills Superior oral and written communication skills, including the ability to articulate clearly and succinctly Able to coach and lead cross-discipline teams Passion for driving change and taking on big challenges Job Expectations Ability to travel up to 20% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The Wells Fargo Auto Self Assurance Activities team is looking for an Operational Analyst that will be responsible for human capital capabilities (staffing/capacity), specifically providing work distribution. This role will assign quality monitoring activity and obtain data sampling directly from SAA Data Infrastructure for scheduled QA & QC reviews. This will allow operational effectiveness by centralizing this task currently completed by many SAA Ops team members, allowing them to keep focus on conducting reviews when data is available - rather than waiting for data to become available (after submitting a request). Role will be responsible for partnering with Data Infrastructure and SAA leaders to design strategic analysis and plan to implement automation of sampling methodology, based on SAA review schedule. Role will also utilize data from multiple data sources (ACES, PTS, ect) to ensure appropriate load balancing, work distribution and capacity models. Role will be responsible for providing recommendations for identified human capability efficiencies. Role may provide additional back-up support for testing effectiveness reviews (second level SAA reviews) independent of the functional QA/QC/QM leaders, account error corrections, continuous improvement, policy & procedure management and continuous development. Responsibilities include: Partners with group managers to design and implement strategic analysis to meet group or company goals. Performs (or oversees) complex statistical analysis and applies analysis to initiatives that support business strategies. Makes independent decisions on matters with some financial impact and risk. Possesses broad-based technical and business knowledge to anticipate emerging issues and recommend subsequent strategies and business directions. May manage or participate on large cross-group projects. Required Qualifications 7+ years of operations analysis experience Desired Qualifications Ability to research, compile, and perform complex analysis on critical operational data Extensive knowledge and understanding of operations policies and procedures Ability to independently develop strategic recommendations on operational data Ability to partner with, and lead other functions on operations-related projects Excellent verbal, written, and interpersonal communication skills Outstanding technical and critical thinking skills Leadership skills Advanced Microsoft Office skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to manage initiatives involving process improvements Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Knowledge and understanding of auto finance industry Ability to identify risks and propose mitigation plans Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution Ability to exercise independent judgment to identify and resolve problems Strong collaboration and partnering skills Experience with capacity planning, forecasting, process improvement, and measurements Other Desired Qualifications Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal control Demonstrated excellence at identifying stakeholders, understanding needs and driving for resolution Knowledge of quality review application(s) (eg. Indigo, NICE, ACES) Job Expectations Ability to travel up to 10% of the time Street Address NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC AZ-Chandler: 2501 S Price Rd - Chandler, AZ MN-Minneapolis: 550 South 4th St - Minneapolis, MN TX-Irving: 250 E John Carpenter Freeway - Irving, TX Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Within PVSI, the Shared Services Team is involved in a wide-variety of high-priority initiatives across the company and this role will be in the Group Portfolio Delivery Organization, which is dedicated to project managing the high-priority initiatives within Marketing. The mission of Wells Fargo Marketing is to build the best possible brand, experiences, and engagement with our customers and stakeholders that reflect our commitment to our customers and their needs and to driving key business and stakeholder outcomes. In support of this mission, Marketing is responsible for developing integrated marketing strategies across Wells Fargo's business lines and geographies; leading brand strategy; leveraging deep insights and analytics about consumers and businesses; executing customer messaging across all channels and touchpoints; and building out capabilities that move toward real-time, always-on, personalized and compelling messaging and digital experiences. Project Manager will be accountable for managing projects or for the direct and independent management of projects of the business that could include multiple systems and multiple lines of business. Successfully informs sponsors and key stakeholders and leadership to promote success of program and/or project performance and prioritization, sometimes through times of ambiguity and obstacle management. Seeks counsel of peers, stakeholders, and/or program/project leads in times of complex or critical ambiguity and adapts planning, communications, and engagements. THE ROLE This Project Manager role will be responsible for Project Management. The specific responsibilities will include: Accountable for direct and independent management of primarily moderate risk projects (occasionally high risk) and/or participates as a member of larger effort(s) to independently manage sub-program component(s) of moderate complexity under the purview of a program/project leader. Influences sponsors and stakeholders to promote success of project prioritization and obstacle management. Seeks counsel of peers, stakeholders, and/or program/project leads in times of highly unusual or complex ambiguity and adapts. planning, communications, and engagements accordingly. Incorporates business organizational/systems knowledge and navigation to anticipate change impacts ensuring full understanding of project impacts and comprehensive engagement strategies. Performs all usual duties of a Project Manager in accordance with policy, methodology and artifact creation. This includes needs identification; resource requirements; project dependencies, planning and progression; financial management; status reporting; prolific and effective communications; ongoing risk assessment and adaptation; and appropriate escalation strategies and implementation. Incorporates regular and appropriate consultation with business and other stakeholders to validate project trajectory and project performance feedback throughout the project lifecycle. Required Qualifications 6+ years of experience in one or a combination of the following: project management, project delivery, project methodologies, digital product/program management, strategic planning or implementation 2+ years of marketing experience Desired Qualifications Experience developing partnerships and collaborating with other business and functional areas Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members Excellent verbal, written, and interpersonal communication skills Knowledge and understanding of financial services and investment product management/marketing Knowledge and understanding of financial services industry Knowledge and understanding of project management principles and the Systems Development Life Cycle (SDLC) Strong collaboration and partnering skills Experience delivering results in a fast-paced, deadline driven environment Experience operating effectively in a geographically dispersed organization Other Desired Qualifications 2+ years of experience managing project teams with user experience design and technology experts who consult on customer facing internet/web design solutions, collaborate with designers and front-end developers Project Management /Marketing background; demonstrated experience in large scale projects that influence change in dynamic and complex business field or industry Proven ability to identify creative solutions to challenges and problems Strong critical & analytical thinker - able to identify and establish a point of view based on project interdependencies and present that to others in a clear and actionable manner Must be organized with great attention to detail, able to act independently, and switch rapidly between projects in a fast-paced environment Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. NC-Charlotte: Min: $78,100 Mid: $110,000 CA-SF-Financial District: Min: $93,700 Mid: $132,000 AZ-PHX-Northwest Phoenix: Min: $78,100 Mid: $110,000 Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Inbound call processing to schedule requests for pool equipment service through the use of scheduling software. Will interact closely with CSR Lead, Store Managers and Service Dispatchers to resolve all customer service issues and provide positive resolution for the Service Department. Assisting with Inbound call processing to schedule requests for pool equipment service through the use of scheduling software. Interact with CSR Leads to resolve scheduling and customer issues. Interface with customers to analyze problems and work with dispatchers to provide a resolution. Schedule service requests via scheduling software (minimum of 90 inbound calls per day) Analyze and appropriately assist with customer issues. Develop and maintain a positive working relationship with CSRs, Dispatchers, Retail Management, and Service Management. Outcomes Maintain Aux time at 2 hours or less each day Maintain Average talk time of 2:30 mins or less Maintain daily call goal expectation Proven excellent verbal and written communication skills and exceptional phone etiquette. Microsoft Word and Excel proficiency with above average keyboard skills. Consistently positive and professional interaction with contacts at all levels. 1 year of retail customer service experience or call center experience. History of great attendance and no corrective actions notices on attendance. Ability to learn technical aspect of the swimming pool industry. Able to work a flexible schedule including weekends. Process a minimum of 100 inbound customer calls per day. Assist with mentor process of CSR I to enhance group performance overall Dive in to a career with Leslie's! IND123

Aetna Description: This role is office based in Phoenix, AZ with 25-50% of travel around Maricopa County. Standard business hours Monday-Friday are required. Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. 66901 Fundamental Components: Assessment of Members: -Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. - Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues. - Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care: - Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits - Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes - Identifies and escalates quality of care issues through established channels -Ability to speak to medical and behavioral health professionals to influence appropriate member care. - Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health -Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. -Helps member actively and knowledgably participate with their provider in healthcare decision-making -Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs. Monitoring, Evaluation and Documentation of Care: -In collaboration with the member and their care team develops and monitors established plans of care to meet the member's goals -Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Background Experience: -3+ years of direct clinical practice experience post masters degree required -Unencumbered Behavioral Health clinical license in the state where they work is required (i.e. LPC, LISAC, LCSW, LAC, or LMSW) -Crisis intervention skills preferred -Managed care/utilization review experience preferred -Case management and discharge planning experience preferred -Minimum of a Master's degree in Behavioral/Mental Health required Additional Job Information: Applicants must hold an Independent License issued by the Arizona Board of Behavioral Health Examiners: LPC, LCSW, or LISAC. Required Skills: Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Interacting with Medical Professionals, Benefits Management - Maximizing Healthcare Quality Desired Skills: General Business - Applying Reasoned Judgment, Leadership - Collaborating for Results, Leadership - Driving a Culture of Compliance Functional Skills: Information Management - Microsoft Internet Explorer Potential Telework Position: No Percent of Travel Required: 25 - 50% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Aetna Description: This role is work at home but candidates must reside in the Phoenix metro area. 10-25% of travel is required in the field. Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. 66885 Fundamental Components: Assessment of Members: -Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. - Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues. - Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. -Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care: - Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits - Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes - Identifies and escalates quality of care issues through established channels -Ability to speak to medical and behavioral health professionals to influence appropriate member care. - Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health -Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. -Helps member actively and knowledgably participate with their provider in healthcare decision-making -Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs. Monitoring, Evaluation and Documentation of Care: -In collaboration with the member and their care team develops and monitors established plans of care to meet the member's goals -Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Background Experience: -One of the following licenses is required: LCSW, LPC, LMSW, LAC -4+ years of direct clinical practice experience is required -Minimum of a Master's degree in Behavioral/Mental Health or related field required -Crisis intervention skills preferred -Managed care experience preferred -Case management and discharge planning experience preferred -Experience assessing members with physical health conditions preferred Additional Job Information: This is a full time work-at-home position, in the Phoenix Metro area with productivity and quality expectations Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor. Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding Effective communication skills, both verbal and written. Required Skills: Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Understanding Clinical Impacts, General Business - Applying Reasoned Judgment Desired Skills: Benefits Management - Interacting with Medical Professionals, Benefits Management - Maximizing Healthcare Quality, Benefits Management - Supporting Medical Practice Functional Skills: Medical Management - Medical Management - Case Management, Medical Management - Medical Management - Direct patient care, Medical Management - Medical Management - Discharge planning, Medical Management - Medical Management - Disease management Technology Experience: Operating System - Windows Education: Mental Health - Licensed Clinical Social Worker, Mental Health - Licensed Master Social Worker (LMSW), Mental Health - Licensed Professional Counselor Potential Telework Position: Yes Percent of Travel Required: 10 - 25% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Aetna Description: This role is office based in Phoenix, AZ with 25-50% of travel around Maricopa County. Standard business hours Monday-Friday are required. Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. 66900 Fundamental Components: Assessment of Members: -Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. - Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues. - Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care: - Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits - Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes - Identifies and escalates quality of care issues through established channels -Ability to speak to medical and behavioral health professionals to influence appropriate member care. - Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health -Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. -Helps member actively and knowledgably participate with their provider in healthcare decision-making -Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs. Monitoring, Evaluation and Documentation of Care: -In collaboration with the member and their care team develops and monitors established plans of care to meet the member's goals -Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Background Experience: -3+ years of direct clinical practice experience post masters degree required -Unencumbered Behavioral Health clinical license in the state where they work is required (i.e. LPC, LISAC, LCSW, LAC, or LMSW) -Crisis intervention skills preferred -Managed care/utilization review experience preferred -Case management and discharge planning experience preferred -Minimum of a Master's degree in Behavioral/Mental Health required Required Skills: Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Interacting with Medical Professionals, Benefits Management - Maximizing Healthcare Quality Desired Skills: General Business - Applying Reasoned Judgment, Leadership - Collaborating for Results, Leadership - Driving a Culture of Compliance Potential Telework Position: No Percent of Travel Required: 25 - 50% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Aetna Description: This role is office based in Phoenix, AZ with the potential to work at home following successful training. Utilizes critical thinking and knowledge of program requirements, network and community resources, and Medicaid/Medicare benefits to facilitate appropriate physical and behavioral healthcare and social services for members. Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members including urgent or emergent interventions (such as triage / crisis support). Coordinates/Communicates with providers and other parties to facilitate optimal care/treatment. Identifies members who may benefit from care management programs and facilitates referral. Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization. Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program. Applies critical thinking and knowledge in clinically appropriate treatment, evidence based care and medical necessity criteria for appropriate utilization of services. 66368 Fundamental Components: -Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function -Gathers clinical information and applies the appropriate medical necessity criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation/discharge planning along the continuum of care -Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members including urgent or emergent interventions (such as triage / crisis support) -Coordinates/Communicates with providers and other parties to facilitate optimal care/treatment -Identifies members who may benefit from care management programs and facilitates referral -Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization Background Experience: An RN license is required 3+ years of clinical practice experience required Behavioral/Mental Health experience strongly preferred Managed care/utilization review experience preferred Additional Job Information: Typical office working environment with productivity and quality expectations Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor. Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding Required Skills: Benefits Management - Interacting with Medical Professionals, Benefits Management - Supporting Medical Practice, Benefits Management - Understanding Clinical Impacts Desired Skills: Benefits Management - Maximizing Healthcare Quality, Benefits Management - Shaping the Healthcare System, Technology - Leveraging Technology Functional Skills: Clinical / Medical - Direct patient care (hospital, private practice), Medical Management - Medical Management - Managed Care/Insurance Clinical Staff, Nursing - Concurrent Review/discharge planning, Nursing - Medical-Surgical Care, Nursing - Mental Health Technology Experience: Desktop Tool - Microsoft Explorer, Desktop Tool - Microsoft Outlook Education: Nursing - Registered Nurse (RN) Potential Telework Position: Yes Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays