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PricewaterhouseCoopers A career in our Security Architecture practice, within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. You'll play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats. In joining, you'll be a part of a team that helps organisations design and create sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of their development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on building trusted relationships. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Minimum Years of Experience : 5 year(s) Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity & Accounting Certification(s) Preferred : Certified Information Systems Security Professional (CISSP), Global Industrial Cyber Security Professional (GICSP), ISA/IEC 62443 Cybersecurity Expert Preferred Knowledge/Skills : Demonstrates extensive abilities and/or a proven record of success in designing and implementing security solutions for industrial control Systems (ICS) in critical infrastructure and/or manufacturing sectors, such as power and utilities, oil & gas, chemical, and consumer products manufacturing. The ideal candidate will possess an understanding of ICS/OT fundamentals, including but not limited to: Understanding of Distributed control systems (DCS) and supervisory control & data acquisition (SCADA) architecture; Understanding of Network and communication protocols common in ICS environments; Understanding of ICS design considerations with emphasis on human safety and the availability/security of operating environment; Understanding and knowledge of leading IT and OT security practices; and, Preparing and maintaining policies, procedures and standards governing the security operations for ICS systems and networks. Demonstrates extensive abilities and/or a proven record of success in security technologies such as firewalls, IDS/IPS, endpoint security solutions, access control systems, and other related security technologies within ICS environment, and will demonstrate the following: In depth understanding of operating systems, network/system architecture, and IT architecture design; In depth understanding of infrastructure and network architecture and design, LAN/WAN implementation, and Windows/Linux environments; Understanding of IT and OT network communication protocols (including TCP/IP, UDP. DNP3, Modbus,EC61850, OPC, OPC UA, and PROFINET) and ability to perform packet analysis; and, Understanding of threats, vulnerabilities, and exploits in ICS environments and appropriate mitigation techniques. Demonstrates extensive abilities and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs in the following areas: Working on complex systems, being customer-centric, and delivering results while solving security challenges in innovative ways; Bringing high level energy, sense of urgency, decisiveness, and ability to work well under pressure; and, Focusing on client relationship building and relationship management. As an ICS/OT Cybersecurity Manager, you will work with a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PricewaterhouseCoopers PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm. The Automation Lab within PwC Labs is focused on implementing intelligent process automation solutions that will impact the overall efficiency and effectiveness of our business processes across Tax, Assurance, Advisory, and Internal Firm Services. Process improvement, transformation, system implementation, effective use of technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value to our firm. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of their development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on building trusted relationships. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Additional Educational Requirements : In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations Minimum Years of Experience : 5 year(s) Preferred Qualifications : Degree Preferred : Master Degree Preferred Fields of Study : Computer and Information Science, Management Information Systems Preferred Knowledge/Skills : Demonstrates extensive knowledge and/or a proven record of success in roles leading a team of developers or as an individual contributor, designing, developing and performing the maintenance of complex business application systems, to include: Working alone or as part of a team to design and build quality software solutions, leveraging information about the purpose of the software or functionality being built; Building solutions that meet the requirements and acceptance criteria; Determining the best implementation approach considering build time, flexibility and performance; Anticipating potential problems and proactively suggesting solutions; Respectfully challenging solutions and bringing new ideas to the team; Discussing work with stakeholders inside and outside the development team; Programming solutions which meet client needs that are aligned with product architecture and strategy; Utilizing extensive analytical, problem-solving and decision making skills, with focused attention to detail and quality; and, Taking ownership of tasks and completing them with minimal direct supervision. Interpreting requirements, developing new reporting and analytics solutions and supporting go-to market solutions in the areas of SSAP, dashboarding, visualization, mobile deployment and predictive analytics; Leveraging technical domain area(s) and contributing to the development of AI related technologies and Data Science; Utilizing solution delivery methodologies including traditional SDLC and Agile; and, Implementing machine learning technologies and using statistical methods and decision science functions. Demonstrates extensive abilities and/or a proven record of success in the following areas: Development expertise in at least 2 scripting languages such as Python, Java, Ruby, Perl, Scala; Technical knowledge in SQL, NoSQL and ETL; Development background in C#, ASP.NET MVC, ASP.NET Web Api, Linq. Analytics tools such as R-Library, SAS, SPSS, RapidMiner, Knime or similar tools; Deployment experience with analytical applications in cloud environments such as Microsoft Azure, Amazon AWS, Openstack, AO, SAP HEC or similar cloud providers; Data modeling, both logical and physical models and extensive knowledge of relational databases, as well as at least an understanding of in-memory databases such as Exadata, HANA, Blue, Hadoop, Netezza or similar offerings; and, Security Development Lifecycle, Source Control. Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to: Innovating through new and existing technologies, along with experimenting with digitization solutions; Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; Utilizing digitization tools to reduce hours and optimize engagements All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PricewaterhouseCoopers A career in our Information Privacy Protection practice, within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. You'll play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats. Our team helps organisations safeguard critical assets by identifying, prioritising, and protecting sensitive or high value business assets. In joining, you'll focus on conducting privacy, security, and identity theft prevention assessments to build a privacy roadmap for our clients that can be integrated into a global privacy compliance and risk framework. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Pursue opportunities to develop existing and new skills outside of your comfort zone. - Act to resolve issues which prevent effective team working, even during times of change and uncertainty. - Coach others and encourage them to take ownership of their development. - Analyse complex ideas or proposals and build a range of meaningful recommendations. - Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. - Address sub-standard work or work that does not meet firm's/client's expectations. - Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. - Manage a variety of viewpoints to build consensus and create positive outcomes for all parties - Focus on building trusted relationships. - Uphold the firm's code of ethics and business conduct. Basic Qualifications : Minimum Degree Required : Bachelor Degree Minimum Years of Experience : 5 year(s) Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Engineering, Information Technology Certification(s) Preferred : Certified Information Privacy Professional (CIPP/US), CIPP certification in European privacy (CIPP/E), Canadian privacy (CIPP/C), Technology (CIPT), FIP or other certifications Preferred Knowledge/Skills : Demonstrates extensive knowledge and/or a proven record of success, developing and implementing privacy and risk strategies for common privacy issues facing clients who provide products and services in several sectors that include, but are not limited to, Financial Services, Healthcare, Manufacturing, Retail, Media and Entertainment, and Energy, preferably for a global network of professional services firm, with emphasis in the following areas: - Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff/management; - Possessing technical and operational privacy and/or standard industry practices relating to privacy, in order to assist clients with assessing their posture and improving their program; - Understanding of common privacy industry standards/ regulations (e.g. GDPR, HIPAA / HITECH, EU GDPR and Privacy Shield, COPPA, State Breach Disclosure Laws; CANSPAM, GLBA), especially as it relates to building a program and/or managing internal controls, risk assessments, business process or operational auditing; - Consulting and implementing projects in the following types of data privacy-related areas: - Enhancement of data privacy programs; - Privacy impact and gap assessments; - Data inventories and data flows; - Binding Corporate Rules; - Creation of privacy incident response plans; - Review of third-party data exchange/international agreements; - Cross-border data transfer issues, including Model Contracts and Privacy Shield; - Investigations and investigatory responses to data privacy and security incidents with regulatory agencies; - Compliance and reputational risk mitigation, emphasizing US and international Privacy, Data Protection and Information laws and understanding the privacy risks impacting a particular industry; and, - Understanding of emerging technologies, such as cloud, Internet of Things (IoT) and advanced analytics is advantageous. Demonstrates extensive abilities and/or a proven record of success, assisting in client-facing engagement delivery, practice development, business development and thought leadership, preferably for a global network of professional services firms, including in the following areas: - Managing and/or contributing to project planning, engagement administration, budget management, and successful completion of engagement workstream(s); - Communicating in an organized and knowledgeable manner in written and verbal formats, including delivering clear requests for information and communicating potential conflicts, assisting business development teams responsible for writing and presenting proposals to prospective clients, and fostering and maintaining lasting relationships with senior executives; - Identifying and addressing client needs while displaying the ability to contribute to the development of a business vision and manage implementation efforts with complex project management capabilities; - Supporting practice management for a specific operation or process; and, - Managing client and account relationships, identifying opportunities and developing the appropriate approach to successfully close and deliver the engagement. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays

Aetna Description: Support comprehensive coordination of medical services including Care Team intake, screening and supporting the implementation of care plans to promote effective utilization of healthcare services. Promotes/supports quality effectiveness of Healthcare Services. 66273 Fundamental Components: Responsible for initial review and triage of Care Team tasks. Identifies principle reason for admission, facility, and member product to correctly apply intervention assessment tools. Screens patients using targeted intervention business rules and processes to identify needed medical services, make appropriate referrals to medical services staff and coordinate the required services in accordance with the benefit plan. Monitors non-targeted cases for entry of appropriate discharge date and disposition.Identifies and refers outlier cases (e.g., Length of Stay) to clinical staff. Identifies triggers for referral into Aetna's Case Management, Disease Management, Mixed Services, and other Specialty Programs. Utilizes eTUMS and other Aetna systems to build, research and enter member information, as needed.Support the Development and Implementation of Care Plans. Coordinates and arranges for health care service delivery under the direction of nurse or medical director in the most appropriate setting at the most appropriate expense by identifying opportunities for the patient to utilize participating providers and services. Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g.,health care providers, and health care team members respectively). Performs non-medical research pertinent to the establishment, maintenance and closure of open cases. Provides support services to team members by answering telephone calls, taking messages, researching information and assisting in solving problems. Adheres to Compliance with PM Policies and Regulatory Standards. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements. Protects the confidentiality of member information and adheres to company policies regarding confidentiality. May assist in the research and resolution of claims payment issues. Supports the administration of the hospital care, case management and quality management processes in compliance with various laws and regulations, URAQ and/or NCQA standards, Case Management Society of America (CMSA) standards where applicable, while adhering to company policy and procedures. Background Experience: 2-4 years experience as a medical assistant, office assistant. High School Diploma or G.E.D. Additional Job Information: Effective communication, telephonic and organization skills. Familiarity with basic medical terminology and concepts used in care management. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members. Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Ability to effectively participate in a multi-disciplinary team including internal and external participants. Required Skills: Benefits Management - Interacting with Medical Professionals, General Business - Communicating for Impact, Service - Demonstrating Service Discipline Desired Skills: General Business - Applying Reasoned Judgment, General Business - Turning Data into Information, Service - Demonstrating Service Discipline Functional Skills: Administration / Operation - Telephone / Receptionist, Customer Service - Customer service - production environment Technology Experience: Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft Word, Operating System - Windows Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Working Solutions Job Locations US-TX-Houston Category Customer Service/Support Overview This is a remote independent contractor role which provide compassionate customer care support through inbound calls and outbound calls. The work assists seniors and their families to find senior living care. You'll place outbound calls to family members who have recently inquired online regarding placement services, matching them with appropriate online tools or a Senior Living Advisor. The job focuses on compassionate interactions. Listening to the needs of the recipient or family member is of upmost importance. Works in a fast-paced, work at home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to independently research, navigate and locate answers from webpages and resources in a variety of different situations. Ability to effectively communicate, based on a customer's frame of mind. Demonstrate a sincere desire to assist customers, putting their needs first. As an independent contractor, you must be able to work at least 20 hours a week on this program during the client's operating hours. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer service role, such as a call center, retail or similar environment. Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Experience in senior care industry preferred, or a strong desire to learn about senior care. Competencies: Technical Skills: Proficient, data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— all within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, social security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-TX-Dallas Category Customer Service/Support Overview This is a remote independent contractor role which provide compassionate customer care support through inbound calls and outbound calls. The work assists seniors and their families to find senior living care. You'll place outbound calls to family members who have recently inquired online regarding placement services, matching them with appropriate online tools or a Senior Living Advisor. The job focuses on compassionate interactions. Listening to the needs of the recipient or family member is of upmost importance. Works in a fast-paced, work at home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to independently research, navigate and locate answers from webpages and resources in a variety of different situations. Ability to effectively communicate, based on a customer's frame of mind. Demonstrate a sincere desire to assist customers, putting their needs first. As an independent contractor, you must be able to work at least 20 hours a week on this program during the client's operating hours. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer service role, such as a call center, retail or similar environment. Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Experience in senior care industry preferred, or a strong desire to learn about senior care. Competencies: Technical Skills: Proficient, data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— all within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, social security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-TX-Fort Worth Category Customer Service/Support Overview This is a remote independent contractor role which provide compassionate customer care support through inbound calls and outbound calls. The work assists seniors and their families to find senior living care. You'll place outbound calls to family members who have recently inquired online regarding placement services, matching them with appropriate online tools or a Senior Living Advisor. The job focuses on compassionate interactions. Listening to the needs of the recipient or family member is of upmost importance. Works in a fast-paced, work at home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to independently research, navigate and locate answers from webpages and resources in a variety of different situations. Ability to effectively communicate, based on a customer's frame of mind. Demonstrate a sincere desire to assist customers, putting their needs first. As an independent contractor, you must be able to work at least 20 hours a week on this program during the client's operating hours. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer service role, such as a call center, retail or similar environment. Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Experience in senior care industry preferred, or a strong desire to learn about senior care. Competencies: Technical Skills: Proficient, data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— all within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, social security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Continental Properties Location: Waco, Texas, , United States Job ID: 52128870 Posted: 2019-12-07 Position Title: Maintenance Technician Company Name: Continental Properties Sector: Maintenance - Technician Entry Level: NO Continental Properties is looking for the absolute best and brightest to join our team of dedicated professionals as a Maintenance Technician at our beautiful Springs at Cottonwood Creek residential apartment community in Waco, TX. This position offers a competitive compensation package and the opportunity to receive additional earnings through maintenance and resident renewal incentive programs. This position delivers the highest quality customer service and provides an unmatched level of personal attention to residents. You have the opportunity to address and respond to our resident's service needs and are instrumental in maintaining facility operations. Essential Responsibilities: Utilize your troubleshooting skills to respond to a variety of residential service requests in a timely and professional matterPrepare apartment homes for rent by performing various repairs in HVAC, electrical, plumbing, pool, carpentry, dry wall, building exteriors, and appliancesProvide direct support to your Maintenance Supervisor Skills Critical to Success: Experience in plumbing, pool, carpentry, dry wall, building exteriors, and appliances; EPA and CPO certifications desiredPrevious experience in Onesite, Ops Technology, and Compliance Depot preferredExcellent communication skills and an unmatched dedication to customer serviceAbility to work overtime and on call, as well as a non-traditional schedule including evenings, weekends, and holidays as needed What Sets Us Apart: Industry-leading benefits package including medical, dental, and vision plans; company paid life and disability insuranceEligible for immediate enrollment into our 401(k) plan with company match9 paid holidays and generous vacation time; 4 paid half days to use during designated months20% rent discount offered to eligible employeesOn-the-job mentoring to help you build your skillset and excel in the industry; funds provided for continued education through our Learning & Development program Continental Properties Company, Inc. is an equal opportunity employer. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer background check prior to joining the Continental team.

Brio Tuscan Grille Austin, TX Why YOU could be the Key Ingredient! Are you a passionate Sous Chef who loves to nurture people through a great meal? If so. your talent will lead the success of your restaurant! In partnership with the General Manager, you are in charge of sparking the enthusiasm with your Team! By leading through listening, problem-solving on the fly and providing a smile, your direction will guide FoodFirst Global Restaurants to the end goal - a great meal for EACH and EVERY Guest. You will succeed with FoodFirst Global Restaurants if You: Have a passion for cooking Focus on creating a Guest-first culture each and every day Have energy! Ideally two years of high-volume Sous Chef experience is preferred A re a dynamic Sous Chef who enjoys coaching, mentoring and developing talent Have a background using inventory management, recipes, and labor control systems Consider food handling and sanitation practices a top priority (ServSafe certification is recommended) Value a strong partnership with the front-of-house Management Team; love crunching numbers and controlling cost associated with running a profitable restaurant Appreciate being a company ambassador by promoting community involvement Our Commitment to You: If you are dedicated to flawless execution daily and driving your Team towards excellence, you will find that we can offer career paths that are among the best in our Industry. Join the FoodFirst Global Restaurants Family today and become our next Key Ingredient! Food that IS... Exceptionally GOOD tasting Remarkably GOOD for you Exceptionally GOOD tasting A GOOD everyday value GOOD for the environment FoodFirst Global Restaurants is an Equal Opportunity Employer

JWP Strategic Cleburne, TX Directs and oversees Our Clients procurement, purchasing and demand & production planning activities, develops policies & procedures and establishes high-level objectives related to the department's function. Works closely with other company functions, domestically and internationally, to ensure sourcing activities result in the best possible pricing & lead times, lowest inventory costs and highest raw material & components quality. Determines procurement & demand planning strategies with the commercial side of the business and predicts future business needs and objectives. Essential Functions: Strategic and operational responsibility for Our Clients supply network with annual purchasing spend under management exceeding $100M and significant spend category complexity. Accountable for preparing annual departmental budget. Develop short- and long-term plans including three to five year plans for department. Link strategic plans to Our Clients vision & growth plan and prioritize organization-wide efforts to implement strategies. Evaluate the implementation of programs to achieve plans. Lead change on procurement initiatives that have company-wide impact. Direct the day-to-day operations for strategic and tactical procurement, purchasing and new product sourcing supporting R&D and Product Management efforts. Responsible for all aspects of supplier management to ensure cost-effective products and services are provided to Our Client with consistent quality and acceptable delivery levels maintained. Coordinate with cross-functional resources to specify strategy, identification, selection and performance of supply base. Manage demand & production planning, strategically and tactically, working closely with Sales and Operations. Develop and expand formal S&OP process and perform regular review of forecast information in Salesforce. Responsible for all supplier contracts to ensure that the required legal terms, conditions and cost/service components are in place to meet Our Clients requirements. Responsible for monthly reporting regarding procurement and purchasing activities and overall supplier performance scorecard including but not limited to cost savings and avoidance, supplier delivery, supplier quality, days payable outstanding and percentage of raw material inventory value on a leading-edge procurement program (such as consignment, VMI, dock-to-shop). Implement flexible supply network strategies to support company requirements. Evaluate, recommend and champion best-in-class tools/programs to perform procurement function. Drive efficient and effective programs internally and externally such as supplier innovation and cost reduction idea collection, as well as supplier collaboration through web-based portal communications, supplier EDI and quarterly business reviews. Prepare business case(s) as required to support Make vs. Buy decisions. Develop and maintain comprehensive policies and procedures for all procurement, purchasing & planning functions to support an environment that is ethical, free of conflict of interest and in compliance with internal & external approval schedules, and with all local, state and governmental laws & regulations. Work with relevant groups within Our Clients Global Business Unit to achieve compliance for supplier evaluations and critical supplier management, etc. Establish targets and deliver annual purchasing cost savings resulting in favorable purchase price variance (PPV) across the entire portfolio. Responsible for Master Data management in SAP for the Americas in close coordination with business units overseas Support and work with Our Clients segments regularly on raw material market trend and price forecast. Lead and direct the proactive management and understanding of industry best practices, technology trends and regulatory affairs; lead benchmarking efforts and provide insight to executive levels. Foster change management in convergence, moving from reporting / repository tool to a live & collaborative platform Improve Our Clients cash flow via extending payment terms, raw material consignment (VMI), supplier financing programs, etc. Lead a Global Purchasing & Planning Team of 5-7 people and oversee the responsible raw material portfolio to ensure raw material cost competitiveness and supply security Interview, recommend and coordinate hiring, training, disciplining and resource utilization of all associates within department. Identify and evaluate critical positions within the department and establish strategies to develop a strong talent pool. Mentor, coach and develop talent utilizing documented performance management tools. Manage resources and resolve conflict over resource allocation and other critical issues across department. Education & Experience: Bachelor's degree in Business, Engineering, Supply Chain Management, Operations Management or related field required. Master's Degree in Business Administration (MBA) preferred. CSCP (Certified Supply Chain Professional) or CPP (Certified Procurement Professional) certification required 15+ years of professional work experience with at least 10 years in procurement and demand planning in a global manufacturing environment with increasing responsibilities in a multi-site, high volume/high mix company required. 5-8 years of management experience required Extensive experience with product life cycle management Strong SAP skills, S4Hana preferred Lean/Six Sigma certification preferred (Green Belt, Black Belt) Additional distribution and logistics experience preferred International experience and ability to travel globally required Additional Skills Communicate effectively with team members as well as senior management of all business units Strong work ethic and ability to lead a team of globally active procurement professionals Ability to negotiate complex deal structures in a team environment incorporating both internal and external parties. Ability to influence across business and departmental lines, especially at the executive level. Strong consultative, analytical and problem-solving skills Strong MS Office skills (Word, Excel, PowerPoint) PM19

HMS Technologies Inc Description: HMS TECHNOLOGIES is seeking a MUMPS Developer to build efficient programs and applications to support VA efforts to provide critical support to Veterans. Qualified candidates will have at least 5 years experience programming and at least 2 programming in MUMPS. While this resource will have oversight from Sr. Developers on the team, this Developer must be able to fulfill tasking independently. Must be familiar with Agile development processes, translating user stories to work items, estimating work, and working in sprints. . Requirements: Position Responsibilities: Analyze business needs and user stories to identify technical solutions Analyze architecture documents to align programmatic solutions to the big picture Develop web applications using the industry standard frameworks and tools for a variety of IT software applications Produce code capable of passing vulnerability scans Use government-prescribed tools such as IBM Rational and FORUM Perform root-cause analysis and resolution for technical roadblocks and other issues preventing completion of tasks Work with other Developers, Testers, Business and Product owners, and stakeholders throughout the software development life cycle Comply with configuration management and deployment procedures and practices Be a team player with a keen eye for detail and problem-solving skills Ability to take ownership of the task, self-manage and meet deadlines Coordinate with internal and external systems partners Attend team meetings to communicate demands and to stay informed activities Communicate risks, issues and roadblocks and make suggestions for work-arounds and solutions Required Skills and Experience: Experience developing Class 1 VistA applications in VA Experience in the following computer programming in languages: MUMPS/M, InterSystems Cach. Experience working in FORUM, from creation to deployment of KIDs builds Experience with VA FileMan, MailMan, Kernel environment and utilities. Experience creating and modifying web interfaces/RPCs within VistA Performing data dictionary changes and working with the VA data stewards Demonstrated success as a Java developer using Spring MVC Web Framework, React.js, and JavaScript. Experience with Web based technologies like JSON, jQuery XML, AJAX, DHTML etc. Experience working in agile development with multiple increments and sprint-based deadlines Strong oral and written communication skills Strong interpersonal and client-facing skills Qualifications: Bachelor's Degree in Engineering, Computer Science, Information Systems, Information Technology or other related technical discipline (8 years of additional relevant experience may be considered in lieu of a degree) 5 years of programming experience Experience working in VA [desired] Possess an active Public Trust background investigation Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Roto-Rooter Services Company US-TX-Houston Overview Nationally recognized service company seeks experienced claims administrator to join our fast growing water restoration team. We are currently searching for a full time estimator to write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job. The ideal candidate will have experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections. Responsibilities Fluent knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment Insurance or water restoration industry experience Working knowledge of restoration billing and collections procedures Collections experience, preferably in the water restoration industry Administrative experience in the restoration (preferred) or service industry Highly motivated, detail oriented, able to work independently Outstanding organizational, time management and follow up skills Self-starter who thrives in a fast paced environment Able to handle multiple projects at once Strong communication skills and ability to work in a professional manner with customers and insurance industry Bilingual a plus IICRC Standards S500+ WRT/ASD/AMRT rt + Requirements Xactimate experience Drivers License Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1231 PM1 #GD1

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Enterprise Complaints Management Office (ECMO) plays an integral role in having an enterprise view of our customer concerns, identifying risks in a timely manner, providing enhanced reporting capabilities at the line of business and Enterprise levels, and delivering a variety of benefits to our business. This Office includes four main functions: Executive Complaint Operations, Data Analytics and Reporting, Operational Risk, and Complaints Shared Services. Together these teams focus on capturing, researching, and resolving customer dissatisfaction; executing deep root cause analysis; and proactively identifying continuous opportunities that are engineered to improve our customers' experience and drive out dissatisfaction. The Ops Risk Manager 2 will be responsible for managing the development, implementation and monitoring of a risk-based program for a business or large functional area with moderate to high risk to identify, assess and mitigate operational risk that arises from inadequate or failed internal processes, people, systems or external events. May provide oversight to a comparable area. Maintains a balance between risk mitigation and operational efficiency. Works with and influences operational risk and business management to identify, formulate and implement operational risk policies, procedures and controls for the respective business and/or functional area. Provides operational risk expertise to business projects and initiatives and participates in the development of risk rating systems. Ensures coordination and communication within the business, with other business units, the Law Department, Internal Audit and external agencies as necessary. Works with business line and/ or functional management to resolve issues and address deficiencies to mitigate risk. Oversees preparation or prepares responses to customer inquiries/complaints. Prepares management reporting. Manages budgets and a team of consultants/ specialists. Duties also include: • Monitoring pre/post operational risk reviews on complaints to ensure adherence to service levels and quality standards. • Reviews include assessing appropriateness of research and documentation performed by the Executive Office team member, to assess appropriateness of written response or verbal response. Review may include quality control reviews of complaint taxonomy elements. • The reviews also include assessing regulations on a case based on the voice of the customer. In addition, review includes assessing the potential for remediation and regulatory impact after research is concluded. • Process may also assist the Executive Office with various escalation questions and reviews outside of the high risk process and post review process. • Identifying risks and/or gaps through trending analysis and report results to stakeholders. • Create and maintain executive level monthly reporting to demonstrate status, results, trends and areas of focus. • Build and sustain relationships with peers, Executive Office and business partners. • Provide project support and consultation as needed. • Manage a team of Operational Risk Consultants and be responsible for the overall management (hiring, training, development, coaching, engagement, feedback & corrective action). • Manage budget and capacity planning to ensure appropriate staffing based on forecasted complaint volumes. • Provide subject matter expertise when developing procedure and job aid updates as the process continues to evolve and the complaint system continues to be enhanced. As a Team Member Manager , you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both 2+ years of management experience, or 3+ years of leadership experience Desired Qualifications Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment Ability to articulate complex concepts in a clear manner Ability to influence and collaborate at all internal organizational levels Ability to thoroughly analyze credits on an independent basis and communicate findings in a concise manner Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations Ability to work effectively, as well as independently, in a team environment Highly refined and professional verbal and written communications Solid critical thinking skills Strong analytical skills with high attention to detail and accuracy Strong organizational, multi-tasking, and prioritizing skills An active Certified Regulatory Compliance Manager (CRCM) designation Ability to articulate complex concepts in a clear manner Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Other Desired Qualifications Risk and Regulatory Experience Previous experience in servicing and operation teams Beyond experience, the right personal style and attitude are critical to the success in this role Ability to analyze change Strong analytical and critical thinking skills to determine root cause and make recommendations to prevent further issues Knowledge of company policies, procedures, legal and relative federal regulatory requirements. Job Expectations Ability to travel up to 10% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The Wells Fargo Auto Self Assurance Activities team is looking for an Operational Analyst that will be responsible for human capital capabilities (staffing/capacity), specifically providing work distribution. This role will assign quality monitoring activity and obtain data sampling directly from SAA Data Infrastructure for scheduled QA & QC reviews. This will allow operational effectiveness by centralizing this task currently completed by many SAA Ops team members, allowing them to keep focus on conducting reviews when data is available - rather than waiting for data to become available (after submitting a request). Role will be responsible for partnering with Data Infrastructure and SAA leaders to design strategic analysis and plan to implement automation of sampling methodology, based on SAA review schedule. Role will also utilize data from multiple data sources (ACES, PTS, ect) to ensure appropriate load balancing, work distribution and capacity models. Role will be responsible for providing recommendations for identified human capability efficiencies. Role may provide additional back-up support for testing effectiveness reviews (second level SAA reviews) independent of the functional QA/QC/QM leaders, account error corrections, continuous improvement, policy & procedure management and continuous development. Responsibilities include: Partners with group managers to design and implement strategic analysis to meet group or company goals. Performs (or oversees) complex statistical analysis and applies analysis to initiatives that support business strategies. Makes independent decisions on matters with some financial impact and risk. Possesses broad-based technical and business knowledge to anticipate emerging issues and recommend subsequent strategies and business directions. May manage or participate on large cross-group projects. Required Qualifications 7+ years of operations analysis experience Desired Qualifications Ability to research, compile, and perform complex analysis on critical operational data Extensive knowledge and understanding of operations policies and procedures Ability to independently develop strategic recommendations on operational data Ability to partner with, and lead other functions on operations-related projects Excellent verbal, written, and interpersonal communication skills Outstanding technical and critical thinking skills Leadership skills Advanced Microsoft Office skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to manage initiatives involving process improvements Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Knowledge and understanding of auto finance industry Ability to identify risks and propose mitigation plans Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution Ability to exercise independent judgment to identify and resolve problems Strong collaboration and partnering skills Experience with capacity planning, forecasting, process improvement, and measurements Other Desired Qualifications Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal control Demonstrated excellence at identifying stakeholders, understanding needs and driving for resolution Knowledge of quality review application(s) (eg. Indigo, NICE, ACES) Job Expectations Ability to travel up to 10% of the time Street Address NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC AZ-Chandler: 2501 S Price Rd - Chandler, AZ MN-Minneapolis: 550 South 4th St - Minneapolis, MN TX-Irving: 250 E John Carpenter Freeway - Irving, TX Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.