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Exostrategies
Dec 03, 2019
Enterprise Architect-Orlando, FL Featured
General Position Description:  The Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Field Position Naples, FL IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Naples, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2396 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Naples, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Fort Myers, FL Field Position - IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Fort Myers, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2397 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Fort Myers, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Distribution Line Engineer/Specialist Office Location Palm Beach Gardens, Florida Featured
ENERCON is currently seeking an experienced Distribution Line Engineer in our Palm Beach Gardens, FL office.  This is a unique and challenging opportunity to increase revenue through design, improve customer satisfaction and be a well rounded individual representative of our reputation as a leader in the Engineering Construction industry.  The individual selected for this position will have a broad understanding of Power Delivery and a sense of urgency to see projects through to successful completion. Responsibilities:  Knowledge of electrical distribution system design engineering standards, practices and regulatory requirements. Problem identification and resolution. Review of completed designs and design products to ensure compliance with client, industry and regulatory requirements. Review of design products to ensure compliance with quality and consistency expectations. Ability to apply client, industry and regulatory standards and requirements to existing distribution system components. Ability to effectively communicate with internal, client and regulatory counterparts. Ability to maintain production in a changing environment. Ability to pass a pre-employment and randon drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Ability to travel up to 20-25% of the time to client sites (expected to travel at least one time per month) for project and or marketing meetings. As a qualified candidate, you will have the above experience and meet the below requirements: 3+ Years of Distribution Engineering experience.  BS Degree or equivalent education and experience Electrical Distribution System experience Knowledge of NESC and other applicable codes and standards Strong computer and communication skills. Willingness to learn and operate client provided programs and systems. We do not sponsor employees for work authorization in the U.S for this position CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2290 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Palm Beach Gardens, Florida Full-Time
Envision
Nov 27, 2019
Asst Store Manager Fairchild, WA Featured
Assistant Store Manager Job DetailsJob Location Fairchild - Fairchild AFB, WA Description POSITION SUMMARY Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases.  Assist in the supervision of staff, and scheduling appropriate coverage of staff during store hours.  Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist in the preparation of daily sales accounting and reconciliation. Responsible for assisting in the security of store assets, inventory and cash. Responsible for assisting the Store Manager in maintaining exceptional quality and customer service standards. Assist in training of new employees, identify and conduct training for all employees as needed. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Perform outside sales calls on local businesses.  Ensure store appearance is maintained in a clean and orderly manner.  Promote Ability One sales. Assist Store Manager in coordinating with the BSC Director of Retail Operations on promotions and special sales events.  Look for opportunities to promote the store. Develop and coordinate effective merchandising efforts. Assist Store Manager with the implementation and adherence of legal compliance and all Envision policies and procedures. Responsible for actively maintaining employee morale. Flexibility to perform other duties as assigned by the store manager and/or regional manager.     Qualifications JOB REQUIREMENTS INCLUDE (List as required or preferred )   Education: High school diploma or GED equivalent required; some college coursework in business preferred.   Experience: Minimum of two years of retail experience and/or training and demonstrated managerial skills required; merchandising and marketing experience a plus.   Knowledge/Skills: Basic knowledge of computer applications. Proficient knowledge of customer service principles, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction. Ability to project a professional image to the public. Must possess organizational and mathematical skills. Ability to coordinate and direct a variety of administrative activities. Ability to establish priorities and meet operational deadlines. Ability to plan, assign, supervise and evaluate personnel. Possess good interpersonal and communication skills. Ability to actively support the mission of Envision.   Licenses/Certifications: Current driver’s license and driving record in good standing as applicable. Ability to successfully complete required DOT driver’s certification and successfully complete DOT physical and drug screen, per DOT regulations, as applicable.   Please click on link below to be directed to our website for your application process: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21216&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: 2 to 10   Number of Subordinate Supervisors Reporting to Position: 0   Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.
Envision Fairchild, WA Full-Time
Armada Ltd.
Nov 18, 2019
Courseware Development & Academic Instructor Featured
POSITION:  COURSEWARE DEVELOPMENT & ACADEMIC INSTRUCTOR TYPE :  FULL TIME LOCATION:   HULBURT AIRFIELD - FL REPORTS TO :  ARMADA HQ SECURITY CLEARANCE :  TS/SCI Duties & Responsibilities:   The Courseware Development and Academic Instructor shall research and develop security-specific lesson plans for the STO IQT course, Command and Control Warrior Advanced Course (C2WAC), and Executive-level STO Integration Courses in accordance with Wing standards and course manager guidelines. Requirements: Information Security. (40%) Classification and Marking.   Assist unit members and visitors in the proper classification and marking of all STO, CW, AF SAP, SCI, ACCM and collateral information produced within the Wing. TS Accountability.   Maintain multiple databases consisting of all accountable TS STO, CW and / or AF SAP documents and magnetic media (hard drives, compact discs, etc.) stored within each applicable facility, as well as those created, transmitted, transferred and / or destroyed by assigned personnel. Conduct annual and change-of-custodian audit / inventories of TS accountable information, the results of which will be documented and the respective database. Security Management (28%) SOPs & OIs.   Develop and maintain comprehensive SOPs and OIs outlining the security policies and guidance for conducting STO, CW, AF SAP, SCI, ACCM and collateral classified activities. Self-Reviews.   Perform comprehensive annual or semiannual self-reviews, as applicable, for STO, CW, AF SAP, SCI, ACCM and collateral security programs using the appropriate inspection checklists provided by the respective program's CSA and / or policy directives. Security Incidents.   Identify, report, investigate (if applicable) and document security incidents (violations, infractions and inadvertent disclosures) of 505 CCW and / or subordinate units. Exercise / Event Security Support. (13%) Exercise / Event Security Support.   Provide similar security support during exercises / events; this support is in addition to the normal workday. Operations Security (OPSEC). (10%) OPSEC Plan.   Develop and maintain comprehensive OPSEC plans and CIL, which identify specific unit responsibilities and describes how to implement an OPSEC program; existing plans and lists will be provided by the Government upon contract award. PHYSEC. (6%) PHYSEC Scope / Responsibilities.   Provide direct support and assistance in the day-to-day physical security of 505 CCW facilities, and all classified activities held within; and provide guidance and assistance to assigned personnel, subordinate units, and visitors when necessary. Ensure all physical security, resource protection and controlled area procedures are fully addressed in the respective squadron's applicable security SOPs and / or OIs and incorporated into the overall SETA program. Communications Security (COMSEC). (.5%) COMSEC Duties.   Perform daily, weekly, monthly, quarterly and annual COMSEC duties in accordance with applicable policy directives and established local procedures, as appropriate. Security Education and Training Awareness (SETA). (.5%) SETA Scope / Responsibilities.   Provide direct support and assistance in day-to-day administration of the overall SETA program. Training Requirement.   SETA training shall be conducted on an annual, semiannual, quarterly or as needed basis, with all required topics identified in applicable policy directives. Knowledge, Skills and Abilities (KSAs): Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance, and knowledge of SAP processes Ability to perform security management, information security, and SETA functions Skills in physical security and OPSEC Knowledge of COMSEC Experience in developing and maintaining comprehensive SOPs and OIs outlining the security policies and guidance for conducting STO, CW, AF SAP, SCI and collateral classified activities. Experience in developing and maintaining comprehensive continuity books identifying points of contact, outlining guidance and procedures, and providing specific examples for executing the following security mission areas, as applicable: information security, personnel security, physical security, information systems security, COMSEC, OPSEC, industrial security, foreign disclosure, SATE, and systems administration. Ability to assist unit members and visitors in the proper classification and marking of all STO, CW, AF SAP, SCI and collateral information produced within the Wing. Ability to serve as custodian for security related records and safes used for the storage of classified material up to and including STO, CW, AF SAP, and SCI documents, as well as those protected by the Privacy Act of 1974. Ability to update and maintain collateral, SCI, STO, CW and AF SAP security education and training programs designed and tailored to the various Wing missions, as applicable. Certifications :   Must obtain certification as a formal instructor through attendance in a 505 CCW-sponsored Academic Instruction Course.
Armada Ltd. Hurlburt Field, FL, USA Full-Time
Northern Safety & Industrial
Nov 14, 2019
Inventory Management Representative - Ocala, FL Featured
Inventory Management Representative - Ocala, FL Do you enjoy working in different capacities in a variety of work environments? We're looking for an Inventory Management Representative in the Ocala, FL area! We pride ourselves on superb service and support to our customers. We are looking for an individual who enjoys working in several capacities, in a multitude of work environments. The ideal candidate will: Support our vending machines at customer’s locations by delivering and stocking all their PPE and MRO consumables on a daily basis Build customer relationships and seek additional product opportunities in exiting programs Handle inventory and product for stocking materials for customers Perform general office duties, including computer work, filing, and order entry This position requires a license to make local deliveries using a company vehicle. Must be highly motivated and willing to learn in fast paced office and warehouse settings. Ability to adjust, change, and make sure all responsibilities are fulfilled daily. The chosen candidate will have the ability to represent NSI professionally and have strong interpersonal skills, basic computer experience, excellent written and verbal communication skills, and be organized, thorough, and accurate. High school diploma or 2 to 4 years' related experience and/or training; or equivalent combination of education and experience with direct customer interaction and problem solving are required. Knowledge of industrial MRO products is a plus! Don't miss out on what we can offer you: Great compensation and benefits package Paid holidays and vacation time Voluntary benefit programs, 401K and much more Ability to work in a professional and friendly work environment Work for an industry leader Excellent potential for career growth PLEASE SUBMIT RESUMES TO:  humanresources@northernsafety.com Be a part of a company with a winning attitude! EOE/AA Disability/Vet W
Northern Safety & Industrial Ocala, FL Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
Stress Engineer Engineering Orange Park, FL Featured
Andromeda Systems Incorporated (ASI) is hiring experienced aircraft structural engineers capable of detailed stress analysis to support US DoD projects in Orange Park, FL.   ASI Advantages:   Compressed and flexible work schedules Ability to work from home Diverse projects supporting multiple platforms Opportunity to use a wide range of skills and grow capabilities Fantastic co-workers and customers in a strong team environment   Responsibilities : Develop complex repairs and prepare static strength/fatigue analysis of engineering repair dispositions for nonconforming aircraft structure Perform analyses with hand calculations using OEM & DoD stress methods and industry standards Utilize Finite Element Software pre and post processors such as Nastran/Patran and Femap Produce reports to demonstrate that the design satisfies all relevant design requirements Provide technical direction and oversight to less experienced engineers Provide project management for projects of low to medium complexity including establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources Rely on experience and judgement to plan and accomplish goals Utilize a wide degree of creativity and latitude in daily activities   Required Qualifications:   Bachelor’s or Master’s Degree in Engineering Mechanical or Aerospace preferred 4-10+ years of work experience in a related field Familiar with maintenance and repair practices used in the aerospace industry Familiar with a variety of the field’s concepts, practices, and procedures Strong working knowledge of aircraft static strength analysis methods, finite element analysis, and strain life fatigue methods Self-motivated Strong communication and interpersonal skills Capable of working independently   Preferred Qualifications:   10+ years of experience in MRB Stress Familiarity with Femap and AutoCAD Experience with NAVAIR engineering and reporting procedures   Work Authorization/Security Clearance:   Must be a U.S. Citizen and qualify for Secret Clearance About Andromeda Systems Incorporated   ASI provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce lifecycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   For more information about this and other open positions, please visit our website at www.androsysinc.com.   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Andromeda Systems Incorporated Orange Park, FL Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
MRB Stress/Structures Engineer Orange Park, FL Featured
Andromeda Systems Incorporated (ASI) has exciting opportunities for experienced aircraft MRB Stress/Structural Engineers capable of performing MRB repairs with substantiation and stress analysis to support US DoD projects in Orange Park, FL.   ASI Advantages:   Compressed and flexible work schedules Ability to work from home Diverse projects supporting multiple platforms Opportunity to use a wide range of skills and grow capabilities Fantastic co-workers and customers in a strong team environment   Responsibilities:   Provide liaison/MRB engineering assistance in support of DoD platforms Develop repairs and prepare static strength/fatigue analysis of engineering repair dispositions for nonconforming aircraft structure Provide repair guidance to artisans and physically inspect aircraft nonconforming structure Produce reports to demonstrate that the design satisfies all relevant design requirements Provide technical direction and oversight to less experienced engineers Rely on experience and judgement to plan and accomplish goals Utilize a wide degree of creativity and latitude in daily activities   Requirements:   Bachelor’s or master’s degree in Engineering Mechanical or Aerospace preferred 5+ years of work experience as a liaison, MRB stress, or stress engineer Familiar with maintenance and repair practices used in the aerospace industry Familiar with a variety of the field’s concepts, practices, and procedures Strong working knowledge of aircraft static strength analysis methods Effective communication skills Self-motivated Capable of working independently   Preferred Qualifications:   10+ years of experience in MRB Stress Experience with NAVAIR engineering and reporting procedures   Work Authorization/Security Clearance:   Must be a U.S. Citizen and qualify for Secret Clearance About Andromeda Systems Incorporated   ASI provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce lifecycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   For more information about this and other open positions, please visit our website at www.androsysinc.com.   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Andromeda Systems Incorporated Orange Park, FL Full-Time
TravelClick, Inc.
Nov 11, 2019
Customer Care Specialist/Technical Support US-FL-Orlando Job ID 2019-2890 Featured
Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Available positions: 1 Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process:   https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Nov 11, 2019
Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg | US-NH-Portsmouth Job ID 2018-2744 Featured
 Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg | US-NH-Portsmouth  Job ID     2018-2744 The Digital Media Campaign Manager (Digital MCM) is a client-facing role responsible for managing the overall health of their client portfolio by focusing on maximizing ROAS for the client and maximizing TravelClick profitability. In partnering with the Ad Operations team, they work with the client from creation of the Digital Media Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. The Digital MCM will have excellent client communication skills and be responsible for guiding the client experience through various milestones. This individual must have a strong understanding of Paid Search, Paid Display, and Paid Social, relying on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.   The Digital Media Campaign Manager plays a crucial role in proactive campaign management and must have an in-depth understanding of the client’s property and marketplace to maximize returns for their client base.  They will be responsible for collaborating with internal groups as well as incorporating all TravelClick products (BI & Res) in the management strategy to holistically achieve the client’s goals. This individual must strive to provide the highest quality of work in the quickest, most cost-effective manner. Responsibilities Develop in-depth understanding of client needs and establish a cohesive, trusting relationship Research and develop strategy and digital media plans for clients; identify target audience; recommend budgets and ideal media channels Write and deliver digital media plans to Sales Conduct conference calls with client regarding digital campaign performance and recommended modifications for improved campaign performance Collaborate with internal partners to manage projects and pace through establishing rapport and deadlines; ensure all best practices are being implemented Manage client onboarding and renewal process Draft ad copy and present to client for approval Initiate campaign set-up and workflow for tracking tags  Manage creative development and client approval process  Establish deadlines for various components in order to achieve the completed projects by designated due date Ensure all new and renewal campaigns launch and quality SLAs are met Collaborate with Advertising Operations to develop optimization strategies and detail changes Provide analysis and commentary for client reports Reallocation of cross-channel budgets Pitch new products and increases in budget to existing clients Remain up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers and web sites, and assessing the potential impact of industry events/trends on the client's business Manage digital media campaigns for clients with a proactive, detailed, strategic and analytical approach  Own the development and continued upkeep of client strategy throughout the lifecycle of  digital media campaigns Other duties as assigned  Key Performance Indicators (KPI’s) to monitor success: Campaign ROAS Campaign profitability Campaign pacing Renewal Rate Upsell /Cross Sell; Maximizing the number of TC Products utilized by client for a holistic experience Basic Qualifications Basic Qualifications   High School Diploma/GED required 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through either Paid Search, Paid Social, Paid Display, Programmatic or Email Marketing) 1+ years in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time Additional Characteristics Bachelor’s Degree Experience in Google Analytics and Google AdWords 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through Display Remarketing and TripAdvisor) 1+ years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills Knowledge and experience working with ad tags, basic HTML and rich media Media experience in the Hospitality industry a major advantage Ability to evaluate data trends, understand and evaluate budget/results, upsells, ROAS, margins and KPIs and other numeric data effectively Ability to professionally represent TravelClick at client meetings and on conference calls  Excellent interpersonal skills that encourage team cooperation, promote enthusiasm, and both demonstrate and motivate strategic thinking  Focused on team outcomes rather than individual success Ability to effectively influence key internal partners at all levels within the organization Strong copy writing skills and ability to communicate within guidelines Strong focus on outcomes; has initiative to drive results for excellent campaigns Big picture mindset that takes advantage of opportunities in order to help provide excellent service to clients Proficient in MS Office, with an expertise in MS Excel and PowerPoint Excellent oral and written communication skills  Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2744/digital-media-campaign-manager/job #LI-JA1 EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. FL-Orlando | US-IL-Schaumburg | US-NH-Portsmouth Full-Time
TravelClick, Inc.
Nov 11, 2019
VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Featured
VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Category Customer Experience Overview As a VoicePro Reservation Agent, you will answer incoming calls and provide descriptive information regarding rooms, accommodations, rates, amenities, special packages and guest services, on behalf of properties across The Americas including independent hotels, luxury resorts, and large global brands, all while delivering excellent customer experiences.   Our Reservations Center is an efficient, fast paced, and exciting environment in which you will receive reservation calls from all over the world. This position offers a competitive hourly base rate plus the opportunity to earn $500.00+ per month or more from performance based incentives. New hires are immediately eligible for medical benefits with no waiting period and there are many opportunities to learn and to grow your career with TravelClick!  If you are an outgoing and persuasive person, with experience in customer service or sales roles in hospitality, travel, retail, restaurants, and/or call centers, you will fit in wonderfully among our sales and service driven team.    VoicePro is a 24x7 call center; therefore, we are looking for someone with open availability.  Responsibilities Drive revenue through the selling and up selling of reservations, room types and additional items. Provide quality customer service on every call. Answer customer inquiries, providing professional assistance to potential and existing guests on every call. Provide detailed descriptions of destinations, resort accommodations and products. Provide accurate pricing on all products i.e. accommodations, airline and packages. Suggest products to enhance stay and enjoyment. Up sell products and accommodations whenever possible. Accurately input all data required to complete transactions. Operate multiple computer applications accurately and effectively. Meet and or exceed defined sales goals and targets. Basic Qualifications Basic Qualifications High School Diploma/ GED required 6+ months of experience in Customer Service  Ability to work nights and weekends Additional Characteristics  Bachelor's degree preferred Excellent listener and communicator Proven track record of efficient problem-solving Ability to successfully multitask in fast paced environment using multiple computer applications Proven strong sales, service and closing skills with the ability to overcome objection Background in the travel and trade industry is a plus Experience working is fast paced work environment Hospitality and Service Minded Sales and Service Driven Fluency in another language such as Spanish, Portuguese or French is a plus Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2868/voicepro-reservation-agent/job   EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
Professional Diversity Network
Dec 05, 2019
Organizational Transformation (PwC Labs)
PricewaterhouseCoopers PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm. The Digital Lab establishes and maintains a platform where PwC professionals "find, build and share" automations in an interactive community. These contributions automate solutions and drive additional value to our firm. The platform helps to drive strategic transformation and provides insights for increasing adoption of cutting-edge technologies. The Digital Lab provides access to how new innovations are being built and leveraged across the firm. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Use feedback and reflection to develop self awareness, personal strengths and address development areas. - Delegate to others to provide stretch opportunities and coach to help deliver results. - Develop new ideas and propose innovative solutions to problems. - Use a broad range of tools and techniques to extract insights from from current trends in business area. - Review your work and that of others for quality, accuracy and relevance. - Share relevant thought leadership. - Use straightforward communication, in a structured way, when influencing others. - Able to read situations and modify behavior to build quality, diverse relationships. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Additional Educational Requirements : In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations Minimum Years of Experience : 3 year(s) Preferred Qualifications : Degree Preferred : Master Degree Preferred Fields of Study : Business Analytics, Computer and Information Science, Mathematics Preferred Knowledge/Skills : Demonstrates thorough abilities and/or a proven record of success as a team leader including: Implementing change management and adoption strategies related to technology offerings; Documenting user requirements to identify areas for technology and process improvement; Documenting industry leading practices that can be shared with the rest of the practice; Creating learning materials/videos and delivery; Developing a basic understanding of PwC's various technology offerings and platforms; Adopting new technology offerings effectively; Building relationships to establish trust and develop a productive working environment; Delivering complex projects in a fast paced and changing environment; Prioritizing work in a dynamic environment where priorities and deadlines often shift; Taking initiative, being proactive and being willing to question established routines and practices; Promoting the exchange of information among project team members and effectively work with a remote team; Delivering an exceptional user experience; Leveraging PwC Technology tools to work efficiently, stay connected and collaborate with the team and practice; Researching business and industry trends to develop a point of view to leverage in assisting with proposals; Leveraging knowledge within automation & digitization in a professional services environment including but not limited to innovating through new and existing technologies; and, Experimenting with digitization solutions, and working with large, complex data sets to build models and leverage data visualization tools. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Deputy Operations Lead (PwC Labs)
PricewaterhouseCoopers PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Arrange appropriate assignments and experiences to support others' learning and development. Seek out different ways to use current and relevant technological advances. Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. Deploy methods to keep up with, and stay ahead of, new developments and ideas. Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. Drive and take ownership for developing networks that help deliver what is best for stakeholders. Proactively manage stakeholders to create positive outcomes for all parties. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Additional Educational Requirements : In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations. Minimum Years of Experience : 7 year(s) Preferred Qualifications : Degree Preferred : Master Degree Preferred Knowledge/Skills : Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in project management methodologies and frameworks including the following areas: Connecting and building relationships with key practice leaders to analyze current practice plans, practice business models and relevant performance metrics; Liaising between practice leader(s) and the engagement managers; Leading value chain transformation projects in an effort to support continuous improvement for the assigned practice and documenting relevant critical success factors to measure progress for the practice; Acting as a key business advisor as part of the extended practice leadership team; and, Driving and aligning necessary change management and learning support solutions across an organization through a broad understanding of innovation, people and business strategies. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in leading the development and implementation of project plans including the following areas: Managing risk and meeting budgets and targets on large scale projects in complex organizations; Managing cross functional teams and working as part of team to manage conflict and openly address challenges; Utilizing analytical and problem solving skills to identify and implement solutions from high volumes of data [e.g., building dashboard to communicate executive message(s) to leadership]; Utilizing effective written and verbal communication skills, and building extensive networks; Updating and reviewing results of management reports to inform practice leaders of project and engagement statuses, as well as supporting the engagement teams to provide the necessary controls and timely completion for client service projects; Translating a concept or vision into an action plan; Developing and executing implementation plans and change management strategies, while considering actions to mitigate risks; Obtaining internal and external approvals for process changes; Communicating any pending overruns to leadership to eliminate surprises and support the practice in meeting budget goals; Managing cross-functional teams, serving as part of a team to manage conflict and openly address challenges; Creating awareness, understanding and support for new business approaches and process improvements; and, Developing a leadership presence and brand recognition with internal leadership. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Part Time Retail Merchandiser Middleburg FL 32068
Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays
Professional Diversity Network Middleburg, FL 32068, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Customer Service Representative
Aetna Description: Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Customer inquiries are of basic and at times complex nature. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. 66405 Fundamental Components: Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health. Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. Anticipates customer needs. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. Uses customer service threshold framework to make financial decisions to resolve member issues.Explains member's rights and responsibilities in accordance with contract. Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system. Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.Responds to requests received from Aetna's Law Document Center regarding litigation; lawsuits Handles extensive file review requests. Assists in preparation of complaint trend reports. Assists in compiling claim data for customer audits. Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals. Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management. Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. Performs financial data maintenance as necessary.Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received. Background Experience: Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Experience in a production environment. High School or GED equivalent. Additional Job Information: Ability to multi-task to accomplish workload efficiently. Understanding of medical terminology. Oral and written communication skills. Ability to maintain accuracy and production standards. Negotiation skills. Technical skills. Problem solving skills. Attention to detail and accuracy. Analytical skills. Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Doral, FL, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Senior Claims Data Specialist
Aetna Description: Handles end-to-end processes associated with claim data management. Identifies and addresses issues impacting auto-adjudication levels and claim accuracy. May complete manual plan-set-up activities associated with new business/account implementations. 66194 Fundamental Components: Performs as Subject Matter Expert for the team relative to complex set-up, processing, system, policies and/or department workflows, meeting internal/external deadlines for production and quality of various products and services.Analyzes and determines if products and services selected by customers are aligned with their benefit needs, and can be adequately supported through existing systems or operating platforms; alternately, seeks solutions and negotiate essential requirements in support of any non-standard plan selections.Presents information effectively to various levels of employees and management through various formats, i.e. one on one, staff/customer meetings, presentations, etc.Provides supervisory back up and assists in the delegation of issues and proposes streamlined workload assignments.Leads process improvement initiatives to improve productivity, accuracy and/or customer service and tool development. Manages assigned projects and ensures project plans and/or work tasks align with overall organizational goals.Assists with the development and testing of new or enhanced product offerings as assigned. Mentors other employees associated with claim data management (e.g. provides technical expertise to team/unit).Assists with the development, delivery and implementation of training tools and processes.May be responsible for training staff on transplant claim processing and the administration of the Institutes of Excellence (IOE) contracts and Letters of Agreement (LOA) for accurate review and application of the negotiated rates for these claims. Exhibits behaviors outlined in Claim Data Specialist Competencies Background Experience: Minimum of one year of recent and related direct customer service experience.Minimum of three years of recent and related ACAS Plan Setup Experience.Minimum one year of recent and related Aetna claim processing experience.Proficiency in all claim platforms and/or products, i.e. Traditional, HMO, HNO High school diploma or equivalent work experience required. Additional Job Information: Excellent written and oral communication skills. Ability to work collaboratively within work teams. Ability to manage multiple priorities. Highly organized and able to quickly prioritize multiple assignments with high quality results. Knowledge of Aetna systems and products. Strong customer service skills. Ability to interact with different groups of people at different levels and provide assistance on a timely basis. Analytical skills. Excel knowledge Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network Plantation, FL, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Project Administrator
WellCare Health Plans Assists in completing activities related to various cross-functional projects in support of departmental goals. Reports to: Director of PHS Service Delivery Management Department: Strategic Initiatives & Analysis Location: Tampa, FL Essential Functions: Assists in all phases of project coordination, project planning, implementation and monitoring results. Assists in maintaining all project related materials (ex. action plans, tracking tools) Coordinates project activities and participates in project meetings with matrix partners and staff. Tracks progress and provides updates to management on operational issues, process changes and activity status. Assists in the development and maintenance of various policies and procedures effective the operations of the department. Identifies opportunities to improve department results, communications and operating efficiencies. Participates in cross-functional departmental planning sessions. Performs other duties as assigned. Additional Responsibilities: Identifies opportunities to improve department results, communications and operating efficiencies Participates in cross-functional departmental planning sessions Performs all other related duties as assigned by manager Occasional work during non-business hours and weekends is required Ability to travel as necessary Candidate Education: Required An Associate's Degree in a related field Required or equivalent work experience Preferred A Bachelor's Degree in a related field Candidate Experience: Required 2 years of experience in assisting with project coordination or successful completion of WellCare Internship program. Required Other Experience balancing multiple projects, dealing with vendors and influencing others in a matrix environment. Candidate Skills: Intermediate Demonstrated organizational skills Intermediate Demonstrated time management and priority setting skills Intermediate Demonstrated written communication skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to effectively present information and respond to questions from peers and management Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated analytical skills Intermediate Ability to influence internal and external constituents Intermediate Ability to drive multiple projects Licenses and Certifications: A license in one of the following is required: Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Microsoft Outlook Required Intermediate Microsoft PowerPoint Required Intermediate Microsoft Project Required Intermediate Microsoft Access Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 05, 2019
LTSS Care Specialist, Sr.
WellCare Health Plans Oversees the care for long term support services / long term care populations and provides coordination of care services for lower acuity individuals living in the community or nursing facilities. Ensures a comprehensive assessment of member's care needs and status, interdisciplinary team approach, and education of members. Works closely with internal and external partners to achieve optimal health care outcomes for the member through effective coordination of care activities. Department: 8220 - PHS-FL LTC Reports To: Supervisor, Field Care Management Location: : Pasco County Essential Functions: Coordination and care management of members with lower utilization of home community services (i.e. members attending adult day care services or those who are stable on current medication / treatment regimens). Manages an active caseload based on state mandated ratios according to residential setting, case intensity and acuity. Ensures comprehensive assessments are completed within required time frames and utilizes knowledge and expertise to assess options for care including use of benefits and community resources. Partners effectively with the PCP, Specialist, member, member's family and integrated care teams (ICT) to develop a Person Centered Care Plan. In partnership with the member, family, physician(s), ICT and other providers, assesses short and long term member needs, evaluates the need for alternative services and establishes member driven care management objectives. Responsible for coordination of service authorizations (i.e. meals, transportation, activities of daily living). Educates on and coordinates community resources with emphasis on medical, behavioral and social services. Applies care management standards and maintains HIPAA standards and confidentiality of protected health information. Ensures compliance with all state and federal regulations and guidelines in day-to-day activities. Performs special projects as assigned. Additional Responsibilities: Candidate Education: Required Other For Florida LTC and IL LTSS: a Bachelors degree in social work, sociology, psychology, gerontology, or other related social services field Preferred Other For Florida LTC and IL LTSS: a Masters degree in social work, sociology, psychology, gerontology, or other related social services field Candidate Experience: Required Other For Florida LTC and IL LTSS, must meet one of the following: Possess a minimum of four (4) years of relevant experience and have a Bachelor's degree in social work, sociology, psychology, gerontology, or a related social services field; or Possess a master's degree in social work, sociology, psychology, gerontology, or a related social services field may substitute experience obtained through a practicum, internship, or clinical rotation on an equivalent basis for up to two (2) years of the experience requirements; Non-degreed candidates may substitute professional human service experience on a year-for-year basis for the educational requirement with a minimum of eight (8) years of relevant experience. If RN, 2 years of experience is required Candidate Skills: Intermediate Demonstrated written communication skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Knowledge of healthcare delivery Intermediate Ability to work as part of a team Intermediate Ability to work independently Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Demonstrated organizational skills Intermediate Other Ability to remain calm under pressure Licenses and Certifications: A license in one of the following is required: Required Other for FL only: CPR Certified Preferred Certified Case Manager (CCM) Preferred Other Licensed Behavioral Professional i.e. RN, LPN, LCSW, LMHC, LMFT, LPC, LMST Required Other For IL LTSS: a Licensed Behavioral Professional i.e. RN, LPN, LCSW, LMHC, LMFT, LPC, LMST, LCPC Technical Skills: Required Intermediate Microsoft Outlook Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Healthcare Management Systems (Generic) Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network New Port Richey, FL, USA Full-Time
Professional Diversity Network
Dec 05, 2019
Program Management and Governance - 65358BR
Aetna Description: Leads the work and deliverables of multiple, complex projects or programs, through to implementation, that impact multiple processes, systems, functions and products. Length of project may run multiple years in duration. 65358 Fundamental Components: Develops and implements strategic business plan to achieve business goals. Proactively leads a program and/or most complex projects by setting strategic direction. Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization. Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed. Consults with constituents (these may be internal and/or external) to scope/define project. Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services. Obtains financial support for most complex projects or supports this work as it relates to program management. Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments. Responsible for development and implementation of new ideas that supports work/team. Cross function/segment group facilitation/presentation. Leads all project and/or program management work including monitoring and tracking of progress and status update communications. Responsible for resource utilization within and across work teams. Responsible for the financial implications of projects and/or program budgets. Assists others to identify solutions to issues that negatively impact program and/or project plan. Background Experience: Office base position Remote only considered for internal candidates currently work-at-home Proven project management skills. Experience includes development and management of multiple budgets related to various projects and or program.Proven negotiation skills. Proven track record in meeting project milestones and negotiating for resources. BS/BA or equivalent experience and 5 to 7 years of experience related to standards & measurements, technology, systems and processes, including project consultation preferred. Additional Job Information: Ability to communicate effectively with all levels of management. Proven ability to satisfy customers needs and develop alternatives to resolve issues. Critical thinking and self-starter is a must. Proof of advanced/mastery level of communications, in particular PowerPoint and the use to tell the a "story" is key! Required Skills: General Business - Communicating for Impact, General Business - Demonstrating Business and Industry Acumen, Leadership - Collaborating for Results Functional Skills: General Management - Project management (non-IT), Project Management - Communications Management, Project Management - Cross-functional project management, Project Management - Evaluating success/lessons learned Technology Experience: Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately. #LI-DT1
Professional Diversity Network Jacksonville, FL, USA Full-Time

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