May 17, 2022
Job Description § Onsite coordination for all datacenter services provided to the entity or business partner § Acts as escalation point for MBAG, for activities like delayed ticket processing, delayed provisioning, repeated backup failures, infra performance issues § Acts as coordinator for all topics related to DC facility mgmt § Is responsible to escalate to MBAG, wherein suppliers and providers of MBAG related to DC and facility mgmt are not performing as per the defined SLAs § Acts as single point of contact for MBAG, for all matters related to DC demand mgmt § § Transition: . Supporting transition activities such as knowledge transfer, secondary support, primary support, contract alignment, disaster recovery and knowledge documentation § § Transformation: Coordinate and support DC Transformation team for the successful server and application migration to the target landscape. Supporting Transformation activities such as discovery, infrastructure...
Black Box
Oregon, USA
Full-Time, Full-time