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OBXtek Inc
Dec 06, 2019
Job ID 2019-3479 FIAR Audit Coach SME US-San Antonio Featured
Overview OBXtek Inc. is an established, award-winning, service disabled veteran owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military community. Responsibilities FIAR Audit SME / Financial Examiner / Government Real Property Specialist Period of Performance: September 25, 2018 – September 24, 2020 Place of Performance: Joint Base Lackland, San Antonio, TX, USA Miscellaneous: • This role is considered a senior position that will work alongside other Financial Examiners. • Work environment is interactive and collaborative • Telework on case-by-case basis for extenuating circumstances only will be reviewed   Position Description: The Air Force Real Estate Transaction Division (AFCEC/CIT) provides services and expertise for/in the Air Force real estate program and electronically processes these actions for coordination with various offices on its way to gaining a signature of approval or decision. CIT is considered the execution arm for Higher Headquarters (HHQ) established policy and as such implements installation level procedures to ensure the highest level of adherence to Air Force policy. CIT also has a large role in the audit that began in September 2018 that requires a high level of interaction with installations from year to year. CIT is a key stakeholder and sole executioner of the AF Accountability program providing guidance and expertise to installations and HHQ. All transactions, taskers and request for information are processed through the CIT Workflow program.   The AFCEC/CIT mission also provides a comprehensive training program to installation Real Property Offices (RPO) that provides each installation with the knowledge and expertise needed to execute the installations real property program. AF installations operate under different missions and circumstances.   In order to satisfy this interest, Real Estate/Real Property instruments and transactions are the mechanism to manage the use of land and/or facilities. These instruments are processed for approval according to size, value, and length of term to meet the AF mission requirements. There are several types of transactional packages with varying types of Key Supporting Documents (KSDs) which are mandatory for the execution of each instrument. The Contractor will be responsible for obtaining and monitoring the movement of these packages in accordance with the Real Estate/Real Property transaction checklists. The transactions may include the following: Acquisitions, Disposals, Leases, Licenses, Permits, Easements, Right-of-Entries and Withdrawn Public Land. The Contractor shall assist with processing and tracking these packages in accordance with the current delegations of approval authority using existing processes illustrated within the AFCEC/CIT playbook. The candidate will handle the following tasks: • Assist AFCEC/CIT to bring expired AF grants to a current status. • Perform independent technical reviews of Real Estate/Real Property packages submitted by installations to insure KSD are included. Reviews shall assess technical accuracy/completeness and compliance with applicable regulations, statutory authorities, and policies. • The independent technical reviews shall assist installation personnel in providing a quality Real Estate/Real Property transaction package to achieve mission goals, plans, and other recommendations established by Air Force and DoD policies, guidance, statutes and regulations. • This process is repeatable but may require consultation to determine next steps as some transactions are more complicated than others. Minimum of 50 transactional packages shall be reviewed/processed for execution per month by each Contractor employee supporting expired transactions. • Provide the same services identified above for active grants soon to expire. Minimum of 25 transactional packages shall be reviewed/processed for execution per month by each Contractor employee supporting active transactions. • Assess/analyze the current AFCEC/CIT Financial Improvement Audit Remediation, (FIAR) program and provide recommendations for improvement to more effectively manage and execute the program objectives. • Interact with base level personnel, HQ AF/A4/A7 and other internal CIT Action Officers (AOs), regarding FIAR and accountability of RP in the AF system of record (Automated Civil Engineer System (ACES RP)) and/or NEXGEN. • Perform technical reviews of installations APSR data, analytical data from other sources, and provide an assessment of the accuracy of data. • Review Corrective Action Plan (CAP) data while providing the Key Supporting Documentation. • Be the direct point of contact for interfacing with the Air Force’s Independent Public Accounting (IPA) firm on behalf of AFCEC by facilitating communications all while providing audit observation, oversite, and discussions in related meetings. • Provide Financial Improvement Audit Remediation Audit Coach determinations to the AFCEC/CIT FIAR/Accountability team in collaboration with the IPA firm, SAF/FM and HQ AF/A4/A7, by researching Notifications of Findings/Recommendations (NFRs) requests and drafting responses to the NFRs. • Provide Administrative Support to track and communicate the results of all APSR, NFR and CAP data analysis to installations. Qualifications Qualifications: 1. A Bachelor’s Degree or higher in Civil Engineering and currently practicing in Federal Government Real Property. 2. Must be a Subject Matter Expert in the area FIAR . 3. At least 10 years of Federal Government Real Property experience required. 4. At least 5 years of Air Force FIAR experience required. 5. Must possess a Secret Clearance. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://careers-obxtek.icims.com/jobs/3479/fiar-audit-coach-sme/job Company Information Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People…Our Reputation. Our people are trained professionals who enhance our customers’ knowledge and innovation using technology, collaboration, and education.   We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.   As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.   OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. 
OBXtek Inc San Antonio, TX, U.S. Full-Time
Commsult Inc.
Dec 02, 2019
Bearcom Sales Rep. Houston & San Antonio, TX Featured
Could you see yourself in a career where you spend your day providing mission-critical/operation-critical solutions to organizations?  Would you like a sales career in the advanced technology space, helping enterprises improve safety, efficiency and control within their operations?   BearCom designs and delivers high-performance wireless voice and data communication solutions that boost operating efficiency and increase safety for our customers. Learn more about who we are at https://bearcom.com/about-bearcom/culture/ We are looking for individuals who are Creative, Persuasive, Competitive, Assertive and Self-Directed to join our Houston and San Antonio sales teams in the capacity of Account Executive.   You will need to be highly energetic, have excellent networking skills and bring a consultative sales approach to help generate new relationships with businesses who are looking to solve wireless technology problems. Our portfolio includes solutions including digital voice communications, BDA/DAS systems, video/CCTV systems as well as numerous wireless data solutions.  You would need to possess a keen interest in technology along with a strong desire to solve problems for customers.  3-5 years of solid success in business to business technology sales would make you a potential candidate for this role. Our commitment to your success is enhanced by our competitive compensation plan, commensurate with experience, in addition to an extensive and lucrative benefits package including: · Paid time off · Medical benefits and 401K · Opportunity for growth and career development · Seasoned management team · Cutting-edge company with a team-oriented culture If you think this opportunity sounds like a good fit for your experience and career desire, please submit your resume with your response  Please submit resumes to:  mike@commsult.net .
Commsult Inc. Houston & San Antonio, TX Full-Time
Watermark Risk Management International,  LLC
Nov 18, 2019
Information Systems Security Officer III San Antonio, TX Featured
Information Systems Security Officer III Watermark Risk Management International has an exciting opportunity for a talented Information Systems Security Officer III to join our team and provide support  working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts.  The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.    In this role you will :   Review, prepare, and update AIS authorization packages   Notify customer when changes occur that might affect AIS authorization   Perform AIS self-inspections   P rovide security coordination and review of all system test plans   Identify AIS vulnerabilities and implement countermeasures   Represent the customer on various technical review and inspection teams   Conduct security surveys at subordinate facilities and gather pertinent security documentation for inclusion into system authorization packages   Coordinate, prepare, and track AIS inspections, reports, and responses   Maintain AIS security records and prepare Co-Utilization Agreements for network nodes operating in government facilities   Prepare reports on the status of security safeguards applied to computer systems   Ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices   Perform ISSO duties in support of in-house and external customers   Assist Department of Defense, National Agency and Contractor organizations with the development of assessment and authorization (A&A) efforts   Review, track, and conduct AIS training   Provide leadership, mentoring, and quality assurance for Team Members Education:   Bachelor’s degree or equivalent experience (4 years)     Security Clearance:   Current Top- Secret Clearance with SCI Eligibility   Secret Clearance may be accepted in limited circumstances with pre-approval   Eligibility for access to Special Access Program Information   Willingness to submit to a Counterintelligence polygraph     Requirements:    5 -7 years related experience   Must be familiar with security policy/manuals  such as appropriate DCIDs/JFANs and other guiding policy   Must have the ability to work in a dynamic environment and effectively interact with nu merous DOD, military/civilian personnel and industry partners   Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)   Possess a high degree of originality, creativity, initiative requiring minimal supervision   Willingness to travel within the organizational geographic Area of Responsibility (AOR) (note – could be extensive, and will include both air and ground transportation)   Certifications:     Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 within 6 months of the date of hire CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://watermarkriskmanagementinternationalllc.applytojob.com/apply Watermark Risk Management International, LLC is an Equal Opportunity and Affirmative Action Employer  and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Watermark Risk Management International, LLC San Antonio, TX Full-Time
Boardwalk Pipeline Partners
Nov 14, 2019
Analyst Sr., BSA (166) - Houston, TX Featured
  Job Description: Boardwalk Pipeline Partners, LP (NYSE: BWP) is a midstream master limited partnership that provides transportation, storage, gathering and processing of natural gas and liquids for its customers. Additional information about the Partnership can be found on its website at www.bwpmlp.com. Boardwalk Pipeline Partners is looking for an Analyst Sr., BSA for the Houston, TX office. POSITION DESCRIPTION: In this role, you will provide analytical expertise for the implementation and support of systems that meet requirements of the Commercial area, with an emphasis on the Liquids segment of the industry, via active participation in a cohesive team. Duties include: *Research latest industry practices and technology trends to assist Lead with providing advice to clients and members of the IT organization *Assist in conceptualization and development of solutions (hardware, software, processes) that support business requirements *Collaborate with the appropriate parties such as vendors, business users, or members of IT, in order to resolve problems or investigate opportunities as needed *Participate in special projects and/or initiatives as needed which could be project management for small to medium initiatives *Apply proven communication, analytical, and problem-solving skills to ensure that projects deliverables meet required specifications *Create process models, specifications, diagrams and/or charts based upon user requirements to provide direction to other team members *Ensure all required system and compliance documentation is complete and accurate *Escalate support and project issues to Lead and/or IT management team as they arise *Provide data and input for generation of statistics and reports for management and/or team members to represent current status of initiatives *Gather and analyze data in support of business cases, proposed projects and system requirements *Generate and compile reports based on analytical findings, complete with probable cause and possible solutions to system issues *Elicit, analyze, specify, and validate the business needs of project stake holders including interviewing stakeholders and compiling user requirements to convey to development teams throughout phases of the specifications *For assigned projects, lead the definition, development, and documentation of business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and standards and serve in a role of Project Manager and utilize Boardwalk IT project management standards *Design, develop, and perform test plans/cases to ensure that the system or application functions as specified *Collaborate with business users and other team members to prioritize outstanding issues, enhancement requests, and projects on routine basis *Assist with oversight for project management efforts of BSA serving in Project Manager role *Work with IT Manager, as directed, to foster vendor relationship and participate in management of any contractual relationship terms such as support pool hours and scope designation *Participate in on-call support rotation as required for functional applications supported *Participate in the development or review of application training materials required to provide user community with a solid understanding of the functionality available to meet the business requirements and conduct training sessions as required *Assist in building an application support knowledgebase by documenting issues reported by users and the associated resolution process as requested by senior team members *Record, track and document the problem-solving process utilized while researching alternatives to resolve issues reported by users *Perform post-resolution follow-ups to ensure problems have been adequately resolved *Participate in the development and execution of business continuity processes as requested by senior team members   Job Requirements: REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE: *3-5 years of minimum experience in developing and/or supporting applications in the Liquids segment of the Energy industry *5 years minimum of in-depth, hands-on knowledge of developing/supporting enterprise/desktop applications *5 years minimum working technical knowledge of project management methodologies *3 years minimum of hands on experience working in integrated development environments *Extensive experience with troubleshooting principles, methodologies, and software issue resolution techniques *Solid working knowledge of current technologies *Ability to conduct, compile, and present research in the following areas: software development and delivery concepts, application testing strategies, project management methodology trends *College or university degree in the field of computer science, information systems, or related field of study or 7-10 years equivalent work experience PREFERRED SKILLS, KNOWLEDGE & EXPERIENCE: *Certifications applicable to the position are desirable *Experience with specific phases and general knowledge of the entire software development life cycle *Good understanding of the organization's goals and objectives *Broad knowledge of programming languages and techniques *Knowledge of applicable data privacy practices and laws as well as industry specific regulations such as FERC, NAESB, DOT, SOX, etc. *Demonstrated ability in developing application specification and requirements documentation *Knowledge of technology trends relating to software application development and support *Experience with commercial applications applicable to the Liquids segment *Experience with Quorum's Pipeline Transaction Management system for support of natural gas pipeline operators *Knowledge of VB.Net, ASP.Net, and Microsoft SQL-Server We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: http://www.bwpmlp.com/careeropportunity.aspx    
Boardwalk Pipeline Partners Houston, TX, USA Full-Time
Ports America
Apr 25, 2019
Superintendent -Various Positions / Various Geographic Locations Featured
Global reach. Local results. Ports America is proud to be the largest terminal operator and stevedore in the United States, operating in more than 42 ports and 80 locations. We provide clients with a distinct competitive advantage, combining the flexibility of global connection with the efficiency of local expertise. We are dedicated to customer satisfaction, consistently delivering measurable results. And our commitment to safety in the workplace is second to none. OPPORTUNITY The Superintendent is a part of the operations management team and is responsible for the direction and supervision of Longshore workers. While maintaining a positive working relationship with the labor, the Superintendent is to set the standard and be held accountable for a safe and efficient operation. ESSENTIAL DUTIES Work closely with terminal staff to prepare department plans while determining the appropriate workforce to hire for an efficient and cost effective completion of plan Supervises union represented personnel in proper operating procedures and as needed will counsel, discipline or make termination recommendations to ensure an efficient operation while working within the definitions of the labor agreement Enforces productivity levels by supervising longshore workers in making multiple rounds within the terminal and a follow up assessments prior to shift end Completes various reports and forms such as shift production, payroll, and safety summaries; Produces reports to respective parties within required deadlines Supports, monitors and trouble shoots, when necessary, terminal operating systems, ensuring data is accurate. Additional technology related duties may apply Plans, holds and documents daily safety meetings; partnering with Area Health, Safety & Environment to understand and train longshore workers to adhere to safety procedures while implementing plans to address safety hazards Reports problems and issues to appropriate Manager of great impact and complexity to the operation Responsible for learning, navigating and adhering to all union contracts Requires the ability to manage a large, complex and diverse workforce in a fast paced environment Requires problem solving skills to respond quickly and effectively to operational issues Requires the ability to plan and organize projects in a fast paced environment and be available to work varied hours, shifts and days Requires the ability to communicate effectively with union workforce and other staff Requires the ability to analyze and trouble shoot computer programs Performs other related duties as required REQUIREMENTS BS/BA degree in Marine Administration, Transportation, Operations Management, Engineering, or equivalent experience working in management - preferred 2-5 years managing related union labor -  preferred Thorough knowledge or principles of terminal operations - preferred Experience with computerized operating systems - preferred Knowledge of safety and accident prevention codes and regulations preferred Knowledge and understanding of cargo stowage and stability strongly desired PHYSICAL WORKING CONDITIONS The ability to climb up and down a ladder on a vessel multiple times within a shift The ability to work in changing hot and cold climates based on weather conditions The ability to work in an environment that may be hazardous to persons unable to see and hear fast moving equipment The ability to drive 50% The ability to lift 30 pounds The ability to use a computer/keyboard The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.
Ports America Various geographic locations throughout the United States (visit: www.portsamerica.com) Full-Time
Tekni-Plex
Mar 26, 2019
Industrial Maintenance Mechanic-Manufacturing Featured
Dolco Packaging is seeking a skilled   Industrial Maintenance Technician-Manufacturing . In this Maintenance role you will have the overall responsibility for the repairs and Maintenance of the Dolco Dallas Business Unit.   The Industrial Maintenance Technician-Manufacturing will repair and adjust equipment, machines, and defective components, replacing worn parts such as electrical and mechanical components or equipment. Responsibilities: Perform inspections, overhauls and troubleshooting on production equipment. This includes gearboxes, pumps, air/hydraulic cylinders and lines, process rolls, reclaim and extrusion equipment, utilities equipment such as air compressors and water chillers systems. Perform preventive maintenance inspections and overhauls on production and process equipment. Maintain and support all safety guards and comply with all safety practices / polices. Utilize safe work practices such as LOTO, Arc Flash, PSM and required PPE. Assignment of Special Task(s): There are occasions when this position will be asked to perform a special tasks based on a special skill. This task would be a project that would be beyond the normal scope of daily preventive maintenance or routine repairs. Other duties as assigned   Tekni-Plex Rewards: At Tekni-Plex, we value all of our people across the globe.  We strive to provide a work environment that leads to your professional fulfillment.  Since fulfillment means something different to everyone, the rewards that Tekni-Plex provides globally are appropriately diverse and suited to help you perform your best inside and outside the company.  Our rewards programs include: We offer a full complement of valuable Health, Wellness, and Welfare benefits which include: Medical, Dental, and Vision Life and Disability 401(k) and Match Wellness Program including EAP Pay for Performance philosophy    
Tekni-Plex Dallas, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Specialized Tax Services - Manager - Dallas
PricewaterhouseCoopers A career in our Specialised Tax Services practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our clients achieve year to year consistency that leaves them in full compliance and with optimal cash savings. You'll help our clients identify qualifying cash tax savings and refund opportunities as well as gauging the impact of deductions and credits on the effective tax rate. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of their development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on building trusted relationships. Uphold the firm's code of ethics and business conduct. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Additional Educational Requirements : Minimum Years of Experience : 4 year(s) Certification(s) Required : CPA, Enrolled Agent or Member of the Bar Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Accounting Additional Educational Preferences : Other business related fields may be considered (such as, Business Administration/Management, Economics, Finance, International Business, Management, Quantitative Finance). Job seekers must demonstrate all of the minimum requirements are met for CPA licensure per respective state regulations. Preferred Knowledge/Skills : Thorough knowledge of accounting methods studies, revenue recognition issues, areas of deduction, and experience preferred with FAS 109 and compliance. Considerable knowledge of inventory, including LIFO. Comprehensive technical skills, including identifying appropriate accounting methods, the tax analyses of timing of income, revenue and deductions, cost capitalization and revenue recognition. Considerable experience identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials. Considerable experience as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:- innovating through new and existing technologies, along with experimenting with digitization solutions; - working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; - utilizing digitization tools to reduce hours and optimize engagements Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Care Management Associate
Aetna Description: Support comprehensive coordination of medical services including Care Team intake, screening and supporting the implementation of care plans to promote effective utilization of healthcare services. Promotes/supports quality effectiveness of Healthcare Services. 66472 Fundamental Components: Responsible for initial review and triage of Care Team tasks. Identifies principle reason for admission, facility, and member product to correctly apply intervention assessment tools. Screens patients using targeted intervention business rules and processes to identify needed medical services, make appropriate referrals to medical services staff and coordinate the required services in accordance with the benefit plan. Monitors non-targeted cases for entry of appropriate discharge date and disposition. Identifies and refers outlier cases (e.g., Length of Stay) to clinical staff. Identifies triggers for referral into Aetna's Case Management, Disease Management, Mixed Services, and other Specialty Programs. Utilizes eTUMS and other Aetna systems to build, research and enter member information, as needed. Support the Development and Implementation of Care Plans. Coordinates and arranges for health care service delivery under the direction of nurse or medical director in the most appropriate setting at the most appropriate expense by identifying opportunities for the patient to utilize participating providers and services. Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g.,health care providers, and health care team members respectively). Performs non-medical research pertinent to the establishment, maintenance and closure of open cases. Provides support services to team members by answering telephone calls, taking messages, researching information and assisting in solving problems. Adheres to Compliance with PM Policies and Regulatory Standards. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements. Protects the confidentiality of member information and adheres to company policies regarding confidentiality. May assist in the research and resolution of claims payment issues. Supports the administration of the hospital care, case management and quality management processes in compliance with various laws and regulations, URAQ and/or NCQA standards, Case Management Society of America (CMSA) standards where applicable, while adhering to company policy and procedures. Background Experience: 2-4 years experience as a medical assistant, office assistant. High School Diploma or G.E.D. Additional Job Information: Effective communication, telephonic and organization skills. Familiarity with basic medical terminology and concepts used in care management. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members. Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Ability to effectively participate in a multi-disciplinary team including internal and external participants. Required Skills: General Business - Consulting for Solutions, General Business - Turning Data into Information, Service - Case Administration Desired Skills: Benefits Management - Understanding Clinical Impacts, General Business - Applying Reasoned Judgment, Service - Handling Service Challenges Functional Skills: Administration / Operation - Data Entry, Clinical / Medical - Clinical claim review & coding, Clinical / Medical - Precertification, Communication - Member communications, Communication - Provider communications Technology Experience: Aetna Application - Admin Support Network, Aetna Application - Aetna Strategic Data Warehouse, Aetna Application - Aetna Total clinical View Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Professional Diversity Network San Antonio, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Part Time Retail Merchandiser Beaumont TX 77706
Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays
Professional Diversity Network Beaumont, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Aledo, TX req36626
Quest Diagnostics Rep PS II (Phleb)- Aledo, Texas - Monday - Friday Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Aledo, TX 76008, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Tyler, TX req36623
Quest Diagnostics Rep PS II (Phleb)- Tyler, Texas - Mon - Fri Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Tyler, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Tyler, TX req36622
Quest Diagnostics Rep PS II (Phleb)- Tyler, Texas - Mon - Fri Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Tyler, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Tyler, TX req36621
Quest Diagnostics Rep PS II (Phleb)- Tyler, Texas - Mon - Fri Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Tyler, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Tyler, TX req36620
Quest Diagnostics Rep PS II (Phleb)- Tyler, Texas - Mon - Fri Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Tyler, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist II - Tyler, TX req36619
Quest Diagnostics Rep PS II (Phleb)- Tyler, Texas - Mon - Fri Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience.
Professional Diversity Network Tyler, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Phlebotomist III - Float- Addison, TX req36612
Quest Diagnostics Rep PS III (Phleb) - Float- Addison, Texas - Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Service Representative III - Float (PSR III - Float) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR III - Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III - Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III - Float is responsible in providing coverage at multiple locations for multiple roles. The PSR III - Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The PSR III - Float demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor. The PSR III PSR III - Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer facing skills including; verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR III - Float must be capable of handling multiple priorities in a high volume setting. Job Accountabilities 1. Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2. Administer oral solutions according to established training. 3. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4. Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from req or pulling order from database; managing Standing Orders. 5. Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6. Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8. Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10. Assist with compilation and submission of monthly statistics and data. 11. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12. Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13. Travel to Territory Manager meeting if held off-site or off normal shift. 14. Participate on special projects and teams. 15. Stay up-to-date on company communications and assist with the distribution of technical information to the work group. 16. Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP). 17. With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18. Assist with periodic inventory counts report shortages and problems to group leader or supervisor as they occur. 19. Assist with the preparation of schedules for the assigned work group or PSCs. 20. Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21. Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22. Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the work group in accordance with Quest Diagnostics guidelines. 23. Ensure facilities are neat, clean and in good repair, take appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24. Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. 25. Provide effective onboarding services to new clients. 26. Partner with Supervisor and Group Lead to assist the transition process setting up new offices for both PSCs and IOPs. 27. Must be able to step in for a PSR II and lead one or more PSR on site. Job Requirements 1. Ability to provide quality, error free work in a fast-paced environment. 2. Ability to work independently with minimal on-site supervision. 3. Excellent phlebotomy skills to include pediatric and geriatric. 4. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5. Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6. Must be able to make decisions based on established procedures and exercise good judgment. 7. Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy locations with minimal notice. 9. Capable of handling multiple priorities in a high volume setting. 10. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1. Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2. Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3. Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4. Position requires travel. 5. Extensive use of phone and PC. 6. Fine dexterity with hands/steadiness. 7. Talking. 8. Walking. 9. Balancing. 10. Bending/kneeling. 11. Pushing/pulling. 12. Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1. High school diploma or equivalent. 2. Medical training: medical assistant or paramedic training preferred. 3. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1. Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2. Minimum 3 years in a PSC/IOP environment preferred. 3. Customer service in a retail or service environment preferred. 4. Keyboard/data entry experience.
Professional Diversity Network Addison, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Driver/Courier - Lewisville, TX req36666
Quest Diagnostics Rep Route Service- Lewisville, Texas - Monday-Friday Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Logistics you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, our Logistics personnel are critical to the people we serve - your fast, safe and efficient transportation is an important step in diagnoses and treatment. As a career, it offers variety and a certain amount of independent working - with the added bonus of meeting and dealing with a variety of people in your day. Joining a diverse team, a Logistics role can offer you a stable, long-term career. Summary: The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results. Basic Purpose: The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner. Duties and Responsibilities: 1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures. 2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination. 3. Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines. 4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc. 5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups. 6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature. 7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes. 8. Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up. 9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared. 10. Keep route information, sequencing and all client notes up to date. 11. Attendance and punctuality in meetings and training sessions. 12. Meet all training requirements in a timely manner as assigned. 13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment. 14. Document and provide appropriate client satisfaction information to Logistics Management. 15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles. 16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented. 17. Other duties as defined by Logistics Management.
Professional Diversity Network Lewisville, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Senior Business Operations Analyst - REMOTE
CBRE JOB SUMMARY Working under general direction, provides complex operations and administrative support for a business unit or large department. Coordinates and oversees budgeting, process improvement, controls for specialized software and other functions enabling the department to meet objectives in an effective and efficient manner. Develops recommendations to solve problems and issues related to business operations and communicates with other departments as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES Analyzes monthly department budget reports to maintain expense controls. Prepares commentary and explanation of variances for management review. Recommends revised controls and implements improvements as approved by management. Monitors invoicing for expenses to ensure compliance with established policy, service contracts and other operating constraints. Works with appropriate departments to define and implement accounting standards for complex transactions or special projects. Acts as system administrator for specialized software utilized by the business group to support its operations. Maintains systems by researching and resolving problems, maintaining system integrity and security. Coordinates software/release upgrades with IT. Prepares and provides training and reference material to assist users. Troubleshoots and resolves complex inquiries and requests from internal and external clients. Reviews and monitors department processes and procedures to identify opportunities to improve service delivery to internal and external customers. May network with external contacts to research and recommend best practices. Coordinates budget preparation. Researches and collects input from multiple internal and external resources. Compiles a variety of operating, financial and statistical information as needed to respond to management requests. Coordinates work with other departments and adds commentary to complete analysis reports and proposals. Leads and facilitates communication of best practices, policies, procedures and initiatives to support operations. Establishes processes to share knowledge and implement process improvements. Facilitates process improvement by engaging appropriate resources in issue identification and resolution. Develops project plans and costs, including personnel and fiscal requirements to achieve defined objectives. May provide periodic updates relative to project resource and fiscal plans. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Bachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of five years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience. Work experience related to specific department or business unit function preferred. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and ABILITIES Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Professional Diversity Network Dallas, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Real Estate Services Coordinator
CBRE RESPONSIBILITIES Under moderate supervision, provides general administrative support for assigned staff. Assists with tenant and vendor customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a variety of administrative tasks for assigned staff including but not limited to phone support, draft, preparation and distribution of correspondence, expense reporting, calendar and scheduling, meeting coordination, filing and copying, etc. Maintains tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standards. Works with Building Technician staff and vendors to compile a list of maintenance items. May open work orders. Coordinates and monitors status of work assigned to vendors. Prepares internal lease administration documents such as lease abstracts as directed. Assists in lease administration activities including lease set up, lease changes, reporting etc. Codes invoices for payment, inputs into accounting system and forwards original invoices to accounting for payment. Prepare A/R status worksheets and reconcile A/R. May initiate rent collections correspondence and phone contact with tenant where permitted by state regulations. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. May coordinate work and assign tasks. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE High school diploma or general education degree (GED) and a minimum of three years of related experience and/or training. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Intermediate skills with Microsoft Office Suite SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. SAFETY Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: 1. Complete all required and assigned HSE training at a satisfactory level, 2. Follow all activity policies and procedures, including all HSE-related requirements at all times, 3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc. 4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.
Professional Diversity Network Houston, TX, USA Full-Time
Professional Diversity Network
Dec 06, 2019
Senior Subcontractor Adminstrator
PARSONS We are currently seeking a motivated individual to serve as a Subcontract Administrator, assembling lists of subcontractors, preparing requests for proposals, negotiating terms and conditions, and more. Help us ensure that the subcontractors we work with live up to our industry-leading reputation! Responsibilities: Prepares recommended source lists of qualified subcontractors, drawing upon their past performance experience. Coordinates the list with project management and client recommendations. Prepares Request for Proposal form and verifies accuracy and completeness of proposal packages. Interfaces with affected sections to clarify and ensure that all necessary data has been included. Receives subcontractors' responses to requests for proposals, determines each subcontractor's ability to meet Company and project requirements, and negotiates the terms and conditions. Prepares and issues contracts commensurate with delegated procurement authority. Prepares subcontract documents and amendments, including the identification and inclusion of flowdown requirements from the prime contract. Ensures that terms and conditions will be appropriate. Prepares reports and contractual correspondence for project management and client. Establishes and maintains accurate tracking records tailored to each subcontract. Maintains and updates subcontractors' files to include records of payment. Performs subcontract closeout actions, completes file documentation, and forwards subcontract files to storage. Ensures retention of hard copies of reports and claims for seven years. May provide technical guidance to lower-level Subcontract Administrators. May make assignments and review completed work. Serves as liaison between subcontractor and procurement personnel. Performs other responsibilities associated with this position as may be appropriate. Qualifications: 5+ years of procurement experience Bachelor's degree in Business Administration, or Construction or Engineering Finance (or related field) Overall understanding of procurement principles and concepts, including, but not limited to, solicitation of proposals, proposal analysis, award and administration of subcontracts, and closeout procedures associated with cradle to grave procurement responsibilities Must be able to create cost and price analysis justifications to support subcontract awards Must be able to provide market research to support source selection of subcontract awards Must be able to adapt to and be a positive agent for change Ability to communicate effectively with internal and external customers Strong organizational and workflow skills and required Knowledge of purchasing practices in the engineering and construction industry, excellent communication skills, and demonstrated proficiency in Change Management is preferred. _ Ready for action? We're looking for the kind of people who see this opportunity and don't hesitate to act. Parsons is a leader in the world of Technical Services and Engineering. We hire people with a broad set of technical skills who have proven experience tackling some of the greatest challenges. Take your next step and apply today.
Professional Diversity Network Austin, TX, USA Full-Time

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