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Case Western Reserve University
Nov 21, 2019
Open Rank Faculty Positions in Immunology - Department of Pathology Featured
The Department of Pathology at Case Western Reserve University (CWRU) is recruiting new faculty to expand its vibrant immunology research portfolio. Applications are encouraged from candidates with research programs in any area of immunology, including lymphocyte biology, epigenetic regulation of immune responses, leukocyte function, and other areas of innate and adaptive immunity and host defense. The positions will be supported by substantial start-up packages and the opportunity to participate in the Immunology Training Program, an inter-institutional program centered in the Department of Pathology. The Pathology Department itself is ranked in the top 10 for NIH funding, and the annual research funding in immunology and infectious diseases exceeds $100M across CWRU and affiliates. CWRU is located in Cleveland Ohio, a central Midwestern hub for art, culture, and sports that boasts a low cost of living and outstanding schools. Candidates at the Assistant Professor level should have a demonstrated record of success in multiple venues with substantial potential to obtain external funding. Candidates at the Associate or Full Professor levels should have robust and active research programs and demonstrable national or international reputations, respectively. Associate and Full Professor candidates should also have a history of mentorship and leadership. Interested candidates should forward a cover letter, CV, statement of research interests and names of 3 referees in a single pdf file to pathimmunologysearch@case.edu. In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply. Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants may contact the Office of Equity at 216-368-3066 to request an accommodation at any point in the application and hiring process; determinations will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University School of Medicine, Cleveland, OH, USA Full-Time
Case Western Reserve University
Nov 21, 2019
Associate Dean for Nursing Academic Affairs - Frances Payne Bolton School of Nursing Featured
Frances Payne Bolton School of Nursing is undertaking a national search for an Associate Dean for Nursing Academic Affairs. Join us in our exciting initiative to develop leaders in a changing health care environment. We seek a visionary nurse leader with demonstrated academic leadership and administrative experience for the position of Associate Dean for Nursing Academic Affairs (ADAA). The ADAA is responsible for leadership and oversight of the development, implementation and evaluation of outstanding academic programs in the FPB SON, and is responsible for student services, the Center for Nursing Education, Simulation and Innovation, and faculty development.   Apply with a letter of interest and curriculum vitae to: Carol M. Musil, PhD, RN, FAAN, FGSA Dean, FPB School of Nursing Case Western Reserve University 10900 Euclid Avenue Cleveland, OH  44106-7343 Or by email at mtr2@case.edu In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply. Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University Frances Payne Bolton School of Nursing Full-Time
Case Western Reserve University
Oct 21, 2019
Chair and Professor with Tenure, Department of Computer and Data Sciences - Case School of Engineering Featured
The Case School of Engineering at Case Western Reserve University (CWRU) invites applications and nominations for the inaugural Chair of the Department of Computer and Data Sciences. Appointment will be at level of Professor with tenure, and the endowed Kranzusch Professorship has been reserved for the successful applicant. The appointment will ideally begin August 2020. The Department of Computer and Data Sciences was formed in 2019 out of the Department of Electrical Engineering and Computer Science. CWRU seeks an outstanding leader with the skills and vision to strengthen and extend existing research and educational programs in fundamental computer and data sciences, as well as catalyze broader interdisciplinary programs around applications of computer and data sciences. Computing and data sciences will play a central role in interdisciplinary research and education throughout the university. CWRU is a comprehensive university that includes, in addition to the Case School of Engineering, the College of Arts and Sciences and Schools of Medicine, Nursing, Dentistry, Applied Social Sciences, Management and Law. Interdisciplinary opportunities are also available with the Great Lakes Energy Institute, Institute for Computational Biology and the Institute for Smart, Secure, and Connected Systems; as well as our four affiliated hospitals: University Hospitals Cleveland Medical Center, Cleveland Clinic, MetroHealth Medical Center, and the Louis Stokes Cleveland VA Medical Center. Applicants must have an earned doctorate in computer science or a related field, with a distinguished record of continuous scientific achievement, demonstrated leadership and collaborative skills, and a commitment to the education and mentorship of both students and faculty. Serving as the executive officer of the Department, the Department Chair reports directly to the Dean of the Case School of Engineering. The Department Chair is expected to serve for a minimal initial term of 5-years with the opportunity for reappointment. The Department Chair is expected to provide leadership in the visioning of the department and the development of new initiatives, in addition to all matters of department policy, including appointments, promotions, instruction, research and administration. Applicants should include a cover letter, curriculum vitae, statement of professional accomplishments, and vision for a computer and data sciences department. Applications should be submitted to: CDS_ChairSearch@case.edu. Initial screening of applications will begin December 6, and will continue until an appointment is made. In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply. Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants desiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066. Determinations regarding granting accommodations will be made on a case-by-case basis.
Case Western Reserve University Case School of Engineering, Case Western Reserve University, Cleveland, OH, USA Full-Time
Case Western Reserve University
Oct 21, 2019
Associate/Full Professor (tenured) and Vice Chair for Research - Department of Pathology Featured
The Department of Pathology at Case Western Reserve University (CWRU) and University Hospitals Cleveland Medical Center (UHCMC) is seeking a prominent and successful scientist with strong leadership and interpersonal skills to serve as Vice Chair for Research. A position as Chief of the Division of Experimental Pathology may be coupled with the Vice Chair position. The new Vice Chair will further develop the rigorous research programs in immunology, cancer and neurodegenerative diseases. Resources will be provided for recruitment of additional faculty positions, as well as the start-up package for the Vice Chair’s research program.  Candidates should have a PhD, MD or MD-PhD and a record of sustained rigorous scientific productivity and external funding for research in one of the department’s research focus areas (immunology, cancer, neurodegenerative diseases). Candidates at the Associate or Full Professor levels (with tenure) should have national or international reputations, respectively, For physician-scientists who also plan continued clinical activity, qualification in a subspecialty of Pathology is preferred with ability to satisfy the requirements for an unrestricted medical license in the State of Ohio. The Pathology Department is ranked in the top 10 for NIH funding and contains over 100 faculty, including over 30 research faculty in the Division of Experimental Pathology.  It also contains the Center for Systems Immunology, Center for Global Health and Diseases and the National Prion Disease and Pathology Surveillance Center. A robust PhD program contains three constituent training programs (Immunology, Cancer, Molecular and Cellular Basis of Disease), and the department has four NIH T32 training grants. CWRU is located in Cleveland Ohio, a central Midwestern hub for art, culture, and sports that boasts a low cost of living and outstanding schools.   Interested candidates should forward a CV, a cover letter describing their research interests and leadership accomplishments, and names of 3 referees to denise.davis@case.edu. CWRU and UHCMC provide support for dual career couples/families. In employment, as in education, CWRU and UHCMC are committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.  Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University School of Medicine, Cleveland, OH, USA Full-Time
Case Western Reserve University
Oct 16, 2019
Chair and Director, Periodontal Postdoctoral Program - Department of Periodontics Featured
Case Western Reserve University (CWRU) is seeking nominations and applications for a full-time, tenured/tenure track faculty member for the dual position of Chair and Director of the Periodontal Postdoctoral Program in the Department of Periodontics. Candidates should have a commitment to the institutional missions in teaching, research/scholarly activity, patient care and organizational quality improvement. Professional and academic experience must be commensurate for the rank of Professor or Associate Professor. The Chair of the Department reports to the Dean of the School of Dental Medicine. Required qualifications: - DMD/DDS or equivalent - Board certification by the American Board of Periodontology - Record of administrative achievement and ongoing leadership roles in academic dentistry/medicine  - Track record of sustained research and development with documented ability to attract extramural funding - Collaborative management expertise with excellent interpersonal and communication skills - Experience with graduate and undergraduate CODA accreditation - Ability to provide and teach conscious sedation techniques Preferred qualifications: - Doctor of philosophy (PhD) in a health sciences or related field - Vision for role of Periodontics in Interprofessional Education and Interprofessional Patient Care CWRU and Cleveland Clinic’s newly opened Health Education Campus (http://hec.case.edu/) is home to the CWRU Schools of Medicine, Dental Medicine and Nursing as well as the Cleveland Clinic Lerner College of Medicine. The campus consists of the Sheila and Eric Samson Pavilion and the Dental Clinic and offers an unparalleled and state of the future educational experience for our next generation of leaders in health care. This dynamic position commands a competitive salary enhanced by an attractive benefits package and a collegial work environment. Interested applicants should initially send a statement of career objectives and complete curriculum vitae to the Search Committee by emailing the Search Committee for Periodontics Chair/Director (email address: periocwru@case.edu). In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.   Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Case Western Reserve University, School of Dental Medicine, Cleveland, OH, USA Full-Time
Plunketts Pest Control
Jul 29, 2019
Route Technician - Sidney, OH Area Featured
$38,000 yearly
Route Technician - Sidney, OH Area $1200 Retention Bonus!! No Experience needed!! Company vehicle provided!! Full benefits offered!! Is this you? Are you a dynamic, energetic, and motivated person who can work independently and with a team? Does the idea of managing your own territory and growing business while providing excellent customer service to our commercial and residential clients every month interest you? Do you have a valid driver's license and are ready to work on one of the top service teams in the upper Midwest? Would like the flexibility to manage your time? Working out of your home, you will be servicing the Sidney, OH area. The Service/Sales Route Technician is provided a company truck, competitive compensation and excellent benefits package including vacation, sick time, medical insurance, and a 401k retirement plan. Route experience is not required; we will train the right person and provide them with all the tools required for a successful career. Position Description: The Service/Sales Route Technician will be responsible for an assigned territory to manage each month. Your clients include a variety of businesses ranging from restaurants, food plants, warehousing to office buildings and residential homes. You will also be required to build new business through sales.  Do you have? High school diploma or equivalent Exceptional client service skills, team player Self-starter with strong analytical problem-solving skills, detail oriented  Physical requirements to perform inspection, treatment, and related service duties. About Plunkett's Plunkett's is a 3rd generation family owned business established in 1915 celebrating over 100 years of continuous growth! Our 480+ employees enjoy competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training, and career development. Plunkett's is an outstanding, privately owned company that holds a great deal of opportunity for people who want to step up and start an exciting career! Learn more about being a Plunkett's Technician! WATCH VIDEO: https://youtu.be/Syl65iXFo94 To see full job description and requirements, and to apply, go to:  http://www.plunketts.net/employment/open-positions   Plunkett's is an equal opportunity employer and committed to hiring and retaining a workforce that reflects the diverse communities we serve.  EOE/Minorities/Females/Protected Vets/Disabilities/LGBT   For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1148322-29733
Plunketts Pest Control Sidney, OH 45365, USA Full-Time
Case Western Reserve University
Jan 03, 2019
Professor and Associate Dean of Diversity and Inclusion - School of Law Featured
Case Western Reserve University School of Law invites applications from lateral candidates for Associate Dean of Diversity and Inclusion. This is a tenured full professor of law position potentially beginning as early as the 2019-20 academic year, but may also begin sometime during the 2020 calendar year. Candidates should have at least seven years of law teaching experience and a strong scholarly track record. This is a full-time position with 50 percent effort as Associate Dean and the remaining 50 percent effort at the Full Professor rank expected to engage in teaching, research, and university and public service. Administrative responsibilities include admissions travel and recruitment, faculty recruitment, alumni outreach, and student engagement related to diversity and inclusion. An endowed Chair is possible based upon prior experience and scholarship. Interested candidates should send a CV and cover letter to: Timerra Jung Case Western Reserve University School of Law 11075 East Boulevard Cleveland, OH  44106 or send via email to: tjj16@case.edu In employment, as in education, Case Western Reserve University is committed to equal opportunity and diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply. Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office for Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University Cleveland, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Customer Service Representative
Mustard Seed Health Food Market, Inc. Job Summary Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register and check stand to provide excellent customer service with the most accurate and efficient checkout service possible. Responsibilities Provides prompt and courteous customer service. Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering. Resolves customer concerns using sound judgment. Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift. Uses electronic scanner to record prices. Is knowledgeable of produce merchandise carried in the store. Processes payments and other various discount transactions at point of sale, and redeems discount and promotional coupons. Bags merchandise. Performs other duties as assigned. Education And Experience (E = Essential D = Desired) (E) High school education or equivalent (E) One to three months customer service experience (D) Previous Cashier experience preferred. Knowledge, Skills, Abilities Interpersonal skills Basic math skills Demonstrated problem solving ability Verbal communication skills PM19
Professional Diversity Network Highland Square, Akron, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Customer Service Representative
Working Solutions Job Locations US-OH-Dayton Category Customer Service/Support Overview This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communication, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors must be able to work at least 20 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years' experience in a high-volume customer service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge - Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16
Professional Diversity Network Dayton, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Seasonal Customer Service Agent
Working Solutions Job Locations US-OH-Toledo Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16
Professional Diversity Network Toledo, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Seasonal Customer Service Agent
Working Solutions Job Locations US-OH-Dayton Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16
Professional Diversity Network Dayton, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Seasonal Customer Service Agent
Working Solutions Job Locations US-OH-Columbus Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16
Professional Diversity Network Columbus, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Seasonal Customer Service Agent
Working Solutions Job Locations US-OH-Canton Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16
Professional Diversity Network Canton, OH, USA Full-Time
Professional Diversity Network
Dec 15, 2019
Seasonal Customer Service Agent
Working Solutions Job Locations US-OH-Youngstown Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16
Professional Diversity Network Youngstown, OH, USA Full-Time
Mondelez International
Dec 15, 2019
Part-time Nabisco Retail Merchandise Stocker- Miamisburg, OH - 1910092
Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It at Mondelēz International. As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelēz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelēz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel. Mondelēz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program. Hourly compensation starting rate: $12, subject to relevant experience. Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Mondelez International Miamisburg, OH, USA Part-Time
Professional Diversity Network
Dec 14, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Canal Winchester, OH, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network East Cleveland, OH, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Mason, OH, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Mason, OH, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Local CDL Delivery Driver (Class A or B) - 1st Shift / No Weekends
General Pet Supply General Pet Supply Description: Local CDL Delivery Driver Job Highlights: Local routes -- home most nights and all weekends Sign-on Bonus! $1,000 after 3 months; another $1,000 after 9 months Safety Bonus 4-day work weeks Starting pay (Class A) - $18.00/hour + overtime over 40 hours per week Starting pay (Class B) - $16.00/hour + overtime over 40 hours per week Newer and well-maintained trucks No cash handling Product discounts Paid time off Health insurance offered Company iPhone provided Seeking Local CDL Delivery Drivers to deliver pet food and supplies. Drivers will hand unload at most stops and must be able to lift up to 50 pounds. . Requirements: Local CDL Delivery Driver Qualifications and Skills: Able to read, write and speak English and perform basic math calculations Maintain a professional appearance Possess a strong work ethic and good attendance Able to operate manual transmission Maintain a valid commercial driver's license (Class A or Class B) Safety conscious and possess a good driving record Abide by U.S. Department of Transportation (DOT) physical requirements and possess a valid medical card Able to lift up to 50 pounds and push/pull up to 175 pounds Possess excellent customer service skills Able to work early mornings, late evenings and overtime on short notice No positive or refused drug or alcohol tests Ability to work in a constant state of alertness and safe manner We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. PM19
Professional Diversity Network Dayton, OH, USA Full-Time

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