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POSITION REQUIREMENTS High School diploma or GED required. 1 year of Mental/ Behavioral Health experience is required from a group home or residential setting. 18 years or older Valid Driver's License Shift: PRN - all shifts Pay Rate: $12.00 per hour Merakey is currently seeking a Residential Counselor - PRN to join our Adult Behavioral Mental Health , Personal Care Boarding Home Program , in Merakey Montgomery County .   POSITION OVERVIEW   Responsibilities include but may not be limited to: Works with and adheres to the safety and welfare of consumers in the residential programs including mental, physical, spiritual, and emotional health Participates in direct care responsibilities and the treatment planning process   MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S BEHAVIORAL HEALTH DIVISION Merakey offers a continuum of care in behavioral health (includes mental health and addictive diseases), integrating services in both community and site-based settings. These services provide a wide range of recovery focused treatment, services, and supports for children and adults. Site/Clinic Based Services The Center for Hope Outpatient Parent Child Interaction Therapy (PCIT) Parents and Children Together (PACT) Partial Hospitalization Program (PHP) Psychiatric/Socialization Rehabilitation for Hope Residential Services for Children and Adults Community Based Services Assertive Community Treatment (ACT) and Forensic Assertive Community Treatment (FACT) Behavioral Health Rehabilitation Services (BHRS) Case Management / Recovery Coaching Community Health Liaison (CHL) Community and School Based Behavioral Health (CSBBH) Crisis Intervention Substance Use Disorder Services Dual Diagnosis Treatment Team (DDTT) Family Based Mental Health Services Therapeutic Family Care Foster Care Plus Peer Support Student Assistance Program (SAP) Supported Employment Supports for Permanency (SFP) For more information on each individual service, please visit: https://www.merakey.org/services-behavioral-health.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, Virginia and Tennessee.   Requisition 50802   Merakey is an Equal Opportunity Employer!     APPLY TODAY APPLY TODAY at www.Merakeyonline.org/careers or email recruiter Jill.Coleman@merakey.org  

Merakey is seeking a  Part Time Licensed Practical Nurse  to join our Intellectual and Developmental Disabilities Services (IDD) division in Crafton, PA   This position is Part Time Saturday & Sunday 6:30pm-7am LPNs start at 22.00/hour Shift Differential, weekend, and holiday apply where applicable   Are you looking for a position where you can utilize your skills and passion for supporting people? Do you believe that we are better together by including everyone? Are you searching for a rewarding career in the service of others? If this sounds like something that you would enjoy -- then join our team!     POSITION OVERVIEW The  Licensed Practical Nurse  will provide direct nursing care to persons with developmental and physical disabilities and maintain their medical records to comply with current nursing practice and state regulation. This position reports to the Health Services Supervisor and/or Assistant Health Services Supervisor. Responsibilities include but are not limited to the following: Administer medications per Merakey policy and procedure. Provide clinical assessments to persons. Implement Health Related Protection Policy and Procedure, as needed. Recording seizure activity, as needed. Complete Consultant forms. Perform heights and weights and record per policy. Generate and update Health Care Plans, as needed. Update and review Daily Care Checklists on a monthly Basis.   MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits"   Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.   Merakey is an Equal Opportunity Employer! Apply Today! http://www.merakey.org/careers Job # 50230

Merakey is currently seeking Program Assistant to join our Merakey IDD division in our Philadelphia location.     Qualified entry level candidates are eligible for up to $13.17/hour if the Enhanced Pay Program is selected.     Merakey is currently seeking Program Assistant to join our Merakey IDD division in our Trevose location.   POSITION OVERVIEW In cooperation with under the direction of the Program Specialist, assist in providing life skill and work training for each assigned individual in the training center on an ongoing basis. Assist in development of individual programs, assessment of skills, maintenance of the instructional environment as well as provide appropriate instructional procedures for both skill acquisition and behavioral objectives, documenting and reporting progress, consistent with the program planning team. Responsibilities include but are not limited to the following. Assist in the development and implementation of the individual yearly program plan. To provide skill training in the areas delineated by the individual program plan. Provide documentation of program implementation. Must have such mobility and flexibility to ensure the safety of each individual in the training center. Ability to perform various home management duties (sweeping, mopping, wiping, etc...) Ability to walk while pushing a wheelchair. Visual and ability to respond to appropriately to surroundings. Communicate effectively both verbally and in writing, including the ability to write legibly. Must attend mandatory training such as CPR, positive interventions, fire safety, etc....and administer necessary techniques as needed. Maintain compliance with agency policies, procedures, state and county regulations. Effectively communicates with individuals, using verbal and non-verbal modalities which are appropriate to each person's ability to comprehend. Accurately review data, complete, submit monthly summaries for assigned individuals. Attend individual, unit and departmental meetings as required and submit written reports as necessary. Maintain the instructional environment and instructional materials. Provide directions to training center staff in program specialist absence, (i.e. PRN's RDSP, volunteers). May perform other related duties, when required or assigned.   MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits"   Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: - Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. - Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Virginia, Michigan, Texas, California, and Tennessee.   APPLY TODAY   Requisition Number: 50786   Merakey is an Equal Opportunity Employer!

Merakey is currently seeking a Part Time Registered Nurse   to join our IDD Division in  Coraopolis, PA   This is a Part TIme 24 Hour/week Weekend Night Shift position Saturday & Sunday nights 6:30pm-7am   This position is eligible for enhanced pay and $2 shift differential   This Part Time Registered Nurse will be responsible for the nursing rounds on our Pittsburgh campus in Coraopolis, PA as directed by the HSS/AHSS. This is a professional position which involves providing direct nursing care to persons with developmental disabilities and to maintain their medical records to comply with current nursing practice and state regulation. This position reports to the Health Services Supervisor and/or Assistant Health Services Supervisor. Responsibilites include but are not limited to: Administer medications per Merakey/AVS Protocols Provide Clinical assessments to persons Implement Health Related Protection Policy and Procedure as needed Complete consultant forms as needed Document medical records in persons electronic medical record. Generate and update health care plans complete annual assessments for service plan meetings. Prepare monthly paperwork MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits" Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.   Merakey is an Equal Opportunity Employer!   Apply today http://www.merakey.org/careers Job # 48812

Program Details: Fresh Start housing and supportive service programs for adult men and women were developed to work with individuals with a history of homelessness, chemical dependency, and/or varying degrees of behavioral health issues. Fresh Start is currently operating 265 housing beds and supportive services in collaboration with the Philadelphia and Coatesville VA Medical Centers and the Philadelphia Office of Addiction Services (OAS). In addition, Fresh Start provides transitional and permanent "self-pay" housing options. In collaboration with the Pennsylvania Department of Military and Veterans Affairs, Fresh Start also offers veterans' mobile care coordination, outreach, and advocacy services. Position Details: Monitor residents' behavior. Ensure a safe, harassment free atmosphere conducive to recovery. Perform building checks for cleanliness and safety (this includes all rooms). Incident reporting to include writing incident reports, reporting immediately to supervisor, or program manager and following procedures as stated in Merakey policy. Monitor residents while they take their prescribed medication, report all medication monitoring issues to immediate supervisor and following Merakey incident report policy. Monitor assigned chores (if applicable) and ensure that general inspections (GI's) are done properly. Complete assigned trainings within mandated time frames. Ensure nutritious meals are being served during your shift (if applicable). Adhere to local procedures while performing your duties. May perform other duties as required or assigned. Schedule: PRN / As needed

Merakey is seeking a Full Time Licensed Practical Nurse Coordinator to join our Intellectual and Developmental Disabilities Services (IDD) division in our Kenedy Program Center, in McKees Rocks, PA.   This position is full time Monday - Friday 7am-3:30pm Starting at $22/hour This position is also eligible for our Enhanced Pay program.   POSITION OVERVIEW This is a professional position which involves coordinating the medcal care of the individuals in the Allegheny and Beaver County SFRs. Duties are performed for the Medical Department and/or other departments as designated. Work is performed under the direction of the Health Services Supervisor/Assistant Health Services Supervisor.   Examples of Work Performed Performs Medication Administration Training and Practicum observations as needed Responsible for the overall operation of the Medical Department at the Kennedy Program Center Liaison between Medical Dept, pgoram staff, and SFR nurses Maintains files, records, corresponsence, manuals, procedures, books and typed material for accuracy. Provides Nusring services to sick individuals at the program center Oversees physician clinics at the program center Assists with in-services for the program staff Maintains communication with parents and/or legal guardians Responsible for coordinating annual flu clinics, eye clinics, podiatry clinics, dental, etc and corresponding paperwork. Responsible for obstained needed consents for Health Related Protection per policy. Responsible for administering medications and treatements in the building Maintains medications in stock at the program center. Position Requirements: Licensed Practical Nurse license required One year current nursing expeirnce is preferred Genuiine interest in working with individuals with physical and developmental disabilities Driver's license and reliable transportation Knowledge of computer programs such as, Microsoft Word and Excel Able to work with minimal supervision Able to develop and establish effective working relationships with other employess Able to communicate effectively both orally and in writing MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits"   Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.     Apply Today: http://www.merakey.org/careers Job # 49946 Merakey is an Equal Opportunity Employer!

Merakey is currently seeking a Full Time Registered Nurse to join our IDD Division in the Allegheny County area.   This is a 2nd shift position Monday -Friday 1:30pm-10pm This position is eligible for enhanced pay and $2 shift differential   This Full time Registered Nurse will be responsible for the nursing rounds in the specific Allegheny County homes as directed by the HSS/AHSS. This is a professional position which involves providing direct nursing care to persons with developmental disabilities and to maintain their medical records to comply with current nursing practice and state regulation. This position reports to the Health Services Supervisor and/or Assistant Health Services Supervisor. Responsibilites include but are not limited to: Administer medications per Merakey/AVS Protocols Provide Clinical assessments to persons Implement Health Related Protection Policy and Procedure as needed Complete consultant forms as needed Document medical records in persons electronic medical record. Generate and update health care plans complete annual assessments for service plan meetings. Prepare monthly paperwork MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits" Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.   Merakey is an Equal Opportunity Employer!   Apply today http://www.merakey.org/careers Job # 50775

Merakey is currently seeking a Full Time Registered Nurse to join our IDD Division in  Crafton PA   This is a Full Time position Saturday & Sunday Nights 6:30pm-7am + 1 Additional weeknight RNs start at 27.50/hour This position is eligible for enhanced pay and $2 shift differential   This Full time Registered Nurse will be responsible for the nursing rounds at our Patricia Hillman Miller Campus in Crafton, PA as directed by the HSS/AHSS. This is a professional position which involves providing direct nursing care to persons with developmental disabilities and to maintain their medical records to comply with current nursing practice and state regulation. This position reports to the Health Services Supervisor and/or Assistant Health Services Supervisor. Responsibilites include but are not limited to: Administer medications per Merakey/AVS Protocols Provide Clinical assessments to persons Implement Health Related Protection Policy and Procedure as needed Complete consultant forms as needed Document medical records in persons electronic medical record. Generate and update health care plans complete annual assessments for service plan meetings. Prepare monthly paperwork MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits" Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.   Merakey is an Equal Opportunity Employer!   Apply today http://www.merakey.org/careers Job # 50799

POSITION REQUIREMENTS Highschool diploma or GED required. Related experience is helpful. The employee must possess good verbal and written communication skills.   Merakey is seeking a Direct Support Professional to join our Intellectual and Developmental Disabilities Services (IDD) division in the Greensburg area.   Qualified entry level candidates are eligible for up to $13.22/hour if the Enhanced Pay Program is selected.   Are you looking for a position where you can utilize your skills and passion for supporting people? Do you believe that we are better together by including everyone? Are you searching for a rewarding career in the service of others? The Direct Support Professional role isn't for everyone- but it IS for those who enjoy a challenge working with individuals with disabilities and the reward that comes with it. Being in this role requires both attention to detail and creativity as you are serving as both a life coach and a personal support to our individuals. If this sounds like something that you would enjoy -- then join our team!   POSITION OVERVIEW Responsibilities include but may not be limited to: Providing individualized care, activities of daily living, including proper maintenance of living area, and guiding residents in leisure activities, work and day programming. All chores necessary to maintain as normal a living environment as possible, i.e., laundry and housekeeping. Work is performed in accordance with appropriate procedures according to the individuals Person Centered Plan / Individual Support Plan (ISP) and also the supervision of the House Manager who reviews results through living area observation of activities in progress, residents' responsiveness, and inspection of living area, reports and periodic meetings. Staff will be required to follow a designated shift routine and assignments as outlined by the House Manager. We reward our staff with competitive wages, flexible schedules available (Full Time/PRN openings), and outstanding health (medical/vision/dental) and wellness benefits, paid training, cell phone discount plan, employee referral bonuses, tuition reimbursement and more.   MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits"   Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: - Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. - Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.   Merakey is an Equal Opportunity Employer!   APPLY TODAY If you meet the above criteria and are looking for a position that will allow you to make a difference in a person's life while taking your career to the next level... Don't Wait -- Apply Today! To fill out an on-line application: www.merakey.org/careers and send your resume to our recruiter roman.escobar@merakey.org Merakey is proud to be an Equal Opportunity Employer

Merakey is currently seeking an Autism Program Coordinator to join our Stepping Stones program, located in Mechanicsburg, PA. About Merakey Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey, formerly NHS, provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Virginia, Louisiana, Michigan and Tennessee. About Stepping Stones Has a 3:1 ratio maintained at all times to facilitate engagement in a variety of therapeutic activities. Staff work with participants in both structured group and community integration activities. Sessions are grouped by age and can serve ages 3-18. Participation must be deemed medically necessary by a licensed evaluator and may be prescribed a maximum of 15 hours per week (3-hour sessions). Individuals recommended to the program must have an Autism Spectrum Disorder or a Social Pragmatic Communication Disorder. Position Details: As a Program Coordinator, you are a critical and integral part of the Stepping Stones team working with each child in your service. The Program Coordinator assumes a leadership role throughout the daily activity design and implementation for the entire group as well development of the treatment plans and interventions. General Responsibilities: Assure required Staff/Child Ratios in the Stepping Stones Program Ensure prescribed interventions are carried out by program specialists Complete daily documentation of each assigned child's progress. Develop Individualized treatment plans as developed for children in the Stepping Stones Program. Maintain records noting progress and problem areas. Lead and model for the group through the daily activity design and implementation for the program Collaborate with the Lead Program Specialist to design weekly and daily group activities consistent with the individual needs of the child. Review and analyze monthly data Participate in team meetings as needed Requirements: A Master's Level Clinician with a degree in Psychology, Social Work, Applied Behavioral Analysis, rehabilitation or a related human services field WITH a minimum of one year experience in working with individuals with Autism or Social (Pragmatic) Communication Disorder. APPLY TODAY If you meet the above criteria and are looking for a position that will allow you to make a difference in a person's life while taking your career to the next level... Don't Wait -- Apply Today! To fill out an on-line application: www.merakey.org/careers and send your resume to our recruiter Leah.Harding@merakey.org   Merakey is proud to be an Equal Opportunity Employer

Merakey is currently seeking a Full Time Licensed Practical Nurse to join our IDD Division in our group homes throughout Beaver County. POSITION DETAILS $2 Shift Differential and Enhanced Pay Eligible! This is a double weekend position working 2 - 16's and 1 -8 Hour shift during the week. This Full Time Licensed Practical Nurse will be responsible for the nursing rounds in the specific Allegheny county homes as directed by HSS/ AHSS. This is a professional position which involves providing direct nursing care to persons with developmental and physical disabilities and maintain their medical records to comply with current nursing practice and state regulation. This position reports to the Health Services Supervisor and/or Assistant Health Services Supervisor.   Responsibilities include but are not limited to the following: * Administer medications per Merakey/AVS policy and procedure. * Provide clinical assessments to persons. * Implement Health Related Protection Policy and Procedure, as needed. * Reviews and prepares Medication Administration Record. * Complete Consultant forms as needed. * Document medical records in persons electronic medical record. * Generate and update Health Care Plans. * Update and review Daily Care Checklists. * Complete Annual Assessments for Service Plan Meetings. MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits"   Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services * Adult Training Facility * Behavior Support Services * Early Intervention Case Management * Employment (Transitional, Supported, Competitive) * In-home Support * Non-traditional Community Day Services/Home and Community Habilitation * Supports Coordination Residential Services * Community Living/Group Homes * Family/Shared Living * Intermediate Care Facility * Respite Care * Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) * Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee. Merakey is an Equal Opportunity Employer! Apply today http://www.merakey.org/careers  Job #50651

Merakey is currently seeking a Full Time Licensed Practical Nurse to join our IDD Division in the Allegheny County area.   This is a block shift position Monday 16 hours, Tuesday 16 hours, Wednesday 6am-2:30pm This position is eligible for enhanced pay and $2 shift differential   This Full time Licensed Practical Nurse will be responsible for the nursing rounds in the specific Allegheny County homes as directed by the HSS/AHSS. This is a professional position which involves providing direct nursing care to persons with developmental disabilities and to maintain their medical records to comply with current nursing practice and state regulation. This position reports to the Health Services Supervisor and/or Assistant Health Services Supervisor. Responsibilites include but are not limited to: Administer medications per Merakey/AVS Protocols Provide Clinical assessments to persons Implement Health Related Protection Policy and Procedure as needed Complete consultant forms as needed Document medical records in persons electronic medical record. Generate and update health care plans complete annual assessments for service plan meetings. Prepare monthly paperwork MERAKEY IS PROUD TO OFFER THE FOLLOWING BENEFITS   NEW!! -- we have the compensation and benefits package that will meet your individual needs!! You choose between "Enhanced Pay" or "Enhanced Benefits" Depending on your needs and/or the needs of your family, you choose between higher pay (and a full range of base benefits) or unbelievable benefits (and competitive pay). You will be free to choose from: Enhanced Pay -- Competitive wage + an additional $2.00 per hour for all hours worked. Option to select a base high deductible medical plan + dental and vision coverage. Retirement plan also available along with a full range of company paid benefits. Enhanced Benefits -- Competitive wage + an option to select from 4 comprehensive medical plans for you and your family where at least 70% of the premiums are paid by Merakey. Dental, Vision and Retirement Plan also available along with a full range of additional company paid benefits. In addition -- we offer the following benefits: Work/Life Balance Competitive Compensation Plans Opportunities for professional growth and advancement Medical, Dental, and Vision Insurance Plans Flexible Spending Accounts Short/Long Term Disability Coverage Life Insurance 403B Retirement Plan (with company matching) Marketplace Savings Program Employee Assistance Program Wellness Programs 24-Hour Nurse Hotline Tuition Reimbursement Generous Paid Time Off (for qualifying positions) Stability that coincides with working for a national leader in education and human services   ABOUT MERAKEY'S IDD DIVISION Merakey supports individuals with intellectual and developmental disabilities (IDD) in the enhancement of their abilities and interests. Services are aimed at partnering with individuals as they become self-sufficient and live everyday lives. Merakey focuses on helping individuals find meaningful roles in their community and to feel valued as community members. Individuals are always at the core of the planning and implementation of services. Community-Based Services Adult Training Facility Behavior Support Services Early Intervention Case Management Employment (Transitional, Supported, Competitive) In-home Support Non-traditional Community Day Services/Home and Community Habilitation Supports Coordination Residential Services Community Living/Group Homes Family/Shared Living Intermediate Care Facility Respite Care Specialized Residential (medically fragile, dementia, autism, dual diagnosis, problematic sexual behavior) Supported Living For more information on each individual service, please visit: https://www.merakey.org/services-idd.html   ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Louisiana, Michigan, Texas, California, and Tennessee.   Merakey is an Equal Opportunity Employer!   Apply today http://www.merakey.org/careers Job # 50772

Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays

PricewaterhouseCoopers A career in our Reward practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You'll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations. Our team helps organisations set their compensation strategies through analysis of industry benchmarks, company policies and culture, and employee performance. As part of our team, you'll help our clients determine their compensation structure, executive pay packages, legal and regulatory requirements, tax implications, and financial reporting and accounting advice. Responsibilities As a Director, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively lead the practise by setting strategy, drive the development of new business in the market, and provide technical advice across disciplines Building strong networks within the firm to spot and capitalise on opportunities to get involved in projects that others are leading across a number of different business units and sectors Identifying and discussing key issues with our clients to identify potential opportunities Responsibility for a majority of day to day client communications Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Responsibility for management of engagement financials Helping to grow and develop our team through hands on training and coaching Preferred skills Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting, Finance Minimum Years of Experience : 8 year(s) Certification(s) Required : CPA, Society of Human Resources Professional, or CCP Preferred Qualifications : Degree Preferred : Juris Doctorate Preferred Fields of Study : Taxation Preferred Knowledge/Skills : Extensive knowledge of design, regulatory, compliance, financial reporting and technical aspects of compensation arrangements in either a major law-firm, consulting or corporate environment. Thorough knowledge of domestic and global governmental compliance programs and qualified and non-qualified benefit programs, and experience with financial analysis. Considerable knowledge of tax and/or accounting policy research, analysis and working with complex tax and accounting issues. Extensive technical skills in a wide array of compensation and benefit matters including; qualified and non-qualified plans, executive compensation and health & welfare arrangements. Thorough experience identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection. Thorough experience as a team leader: leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

Hallmark Retail Merchandiser The Retail Merchandiser is a part-time position that performs service work in the Hallmark department in various retail stores such as grocery stores, drug stores, department stores and mass retailers. These positions do not service Hallmark Card Shops. To view the Retail Merchandiser Career Profile video: Click Here This is your opportunity to represent the world’s best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts. There are three major components of this PART-TIME position: Day to Day Service: Product merchandising: You will handle all aspects of product merchandising within your assigned stores. You will use a Hallmark-issued, hand-held mobile device to replenish, straighten and track inventory of Hallmark products. This could include products placed inside the Hallmark department or within other areas of the store. Store employee and customer interaction: You must interact in a professional manner with store employees, store management and customers while in the store. Schedule: Your Territory Supervisor will clarify your specific schedule. Work is typically scheduled Monday through Friday during the day and hours will increase during holiday periods. Holiday Support: Hallmark's business is season driven. Your scheduled days and hours will increase the week before and after the following holidays - Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving and Christmas. You may be required to work on the actual holiday for Valentine's Day, Mother's Day and Father's Day. Department Remodels and Resets: Occasionally, you may be required to be a part of an installation team and work on activities to include, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product and remodeling card departments. Typically you will receive at least a 2-week notice for remodel/reset work. PHYSICAL REQUIREMENTS - All Positions This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders. REQUIREMENTS - All Positions Access to a Wi-Fi network and the internet Able to operate hand-held technology provided to open and read documents and interpret information Flexibility to work a changing work schedule that may include an occasional evening or weekend Reliable transportation to report to assigned locations as scheduled Eligible to work in the United States Able to read, understand and communicate in English At least 18 years of age High School Diploma/GED or equivalent May be required to work the week before and the week after major holidays

Aetna Description: At Aetna, we are currently recruiting caring, compassionate and curious Health Concierge Representatives who are willing to be problem solvers and champions for our members' best health to help guide the members along a clear path to care. We work to build trust with our members and take pride in doing the right thing for the right reason. If you are passionate and empathetic about the people you serve, this position may be a fantastic career opportunity for you! 66797 Fundamental Components: Health Concierge's create an emotional connection with our members by understanding and engaging the member to the fullest. HC's build a trusting relationship with the member by taking accountability to fully understand the members' needs. They identify member needs beyond the initial inquiry by answering the unasked questions. HC's answers questions and resolve issues as a single-point-of-contact based on phone calls, letters, emails, Internet, chat and outreach programs from members. They make financial decisions to resolve member issues using customer service threshold framework. They collaborate with colleagues and co-workers to deliver a world-class member experience. The HC guides and educates the member through various elements of their benefit plan information and available services created to enhance the overall customer service experience. HC's take ownership and resolve issues without or with limited management intervention. They have knowledge of Aetna policy, procedure and resources to comply with regulatory guidelines. Other activities may include: Provides customized interaction based on customer preference, creating an emotional connection with our members by understanding and engaging the member to the fullest. Fully understands the member's needs by building a trusting and caring relationship. Anticipates customer needs. Provides the customer with related information to answer the unasked questions. Uses customer service threshold framework to make financial decisions to resolve issues. Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company. Takes immediate action when confronted with a problem or made aware of a situation. Takes ownership of each customer contact to resolve their issues and connect them with additional services as appropriate. Identifies member needs beyond the initial inquiry by answering the unasked questions. Resolves issues without or with limited management intervention. Provides education to members to support them in managing their health. Providing claim status information, benefit coverage interpretations, explaining plan eligibility.Processes claim referrals, new claim hand-offs, escalates issues as appropriate through the system for grievances and appeals. Initiates outreach/welcome calls to ensure constituents expectations are met or exceeded. Identifies trends and any emerging customer service issues and works to develop solutions to address potential problems and/or plan features of interest as an approach to improve understanding of benefit plans and increase post-enrollment member satisfaction.Partners with other departments. Coordinates efforts internally and across departments to successfully resolve service issues and develop process improvement intended to enhance the overall delivery of service. Works collaboratively with colleagues to deliver the best customer experience Seeks to understand the customer, including circumstances, problems, expectations and needs. Asks probing questions to identify the underlying customer needs. Appropriately transitions conversations to explore possibilities for extending customer interactions. Guides members to the appropriate health resource. Offers alternatives where appropriate Acts with the best interest of customer in mind and central to all interactions. Coaches, trains and assists in the development of call center staff. Provides technical or subject matter expertise concerning policies, procedures, and function-related applications/systems tools. Provides appropriate support in third party audits when required.Documents and tracks all contacts, events, and outcomes with clients. Background Experience: To be successful, HC require strong ability to multitask, prioritize, problem-solve and effectively adapt to a fast-paced, changing environment. In addition to excellent computer skills, top candidates will possess critical thinking, professionalism, strong listening and organizational skills and demonstrate empathy. A minimum of two years of Customer Service experience in a service environment, such as a call center or retail location preferred. Additional Job Information: Our customer service area is the very important first line of contact with the customers. They work with members, providers and plan sponsors to help them understand our products and services. HC's provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast-paced and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining positive and professional outlook. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success. Required Skills: General Business - Maximizing Work Practices, Service - Creating a Differentiated Service Experience, Service - Providing Solutions to Constituent Needs Desired Skills: Service - Demonstrating Service Discipline, Service - Handling Service Challenges, Service - Working Across Boundaries Functional Skills: Customer Service - Customer Service - Member Services - HMO products, Customer Service - Customer Service - Member Services - Traditional products, Customer Service - Customer service - production environment, Customer Service - Customer service - retail environment, Customer Service - Customer service - transaction based environment Technology Experience: Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.