Dec 05, 2019
Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company's financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company's shared services functions including corporate properties, security, and global services. The Role The Compromised Data (CD) team is responsible for leading the assessment, investigation, and mitigation of compromised data incidents across the Wells Fargo enterprise, including ensuring data breach notifications to government regulators and individuals are handled appropriately. This role will report directly to the Head of Incident Response for Compromised Data. As a leader within the Compromised Data Center of Excellence team, you will be responsible for: Managing incident review activities between front line and second line governance teams. Managing regulator relationships and reporting for the Compromised Data Center of Excellence Leading a compromised data team within Enterprise Global Services (EGS) to perform incident response. Leading and directing activities with a team of EGS incident responders managing incidents (domestically and across international lines and multiple time zones covering 24/7/365, including after-hours on call support). Working with leaders and team members at all levels and across functional and international lines, often in complex and challenging situations requiring early warning or rapid response. Leading and directing the Compromised Data Center of Excellence regulatory relationships in addressing regulator concerns and inquires, providing regulators monthly and quarterly reports, early warning notifications, state breach reporting and communicating significant CD Center of Excellence changes in conjunction with the law department (including: state, federal and international regulators - OCC, FRB, CFPB, FDIC, supervisory authorities, etc.) Ensuring a strong control environment to supporting the program in the transition and in building the business as usual state for domestic and international incidents. Ensuring execution and adherence of the new CD Policy which the Compromised Data Center of Excellence will be governed by; ensuring incident handling is in accordance with documented processes and procedures. Execution and ongoing governance over the Front-Line, Line of Business, working with the Group Compromised Data Business Leader to identify trends and formulate strategic action plans to mitigate risk. Develop and maintain a strong understanding of the Compromised Data Incident Response processes This leader will need to establish and maintain effective domestic and international working relationships with US and non-US regulators, partners (legal, audit, etc.), lines of business, governance, etc., to effectively drive results, obtain/provide feedback and direction. Serve as a liaison and subject matter expert for ECD Center of Excellence Internal Review and Policy and Procedures team The Candidate The successful candidate must be a motivated self-starter with demonstrated ability to manage a rapidly changing environment. The ideal candidate will be a risk-focused leader who enjoys a fast-paced, dynamic environment when responding to incidents internationally, across all time zones. In addition, the candidate should have an Information Security and/or Privacy Certification or obtain within 1 year of position acceptance. *****Other Hub locations within the Wells Fargo footprint may be considered***** As a Team Member Manager , you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both 3+ years of management experience Desired Qualifications Advanced Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to articulate complex concepts in a clear manner Ability to interact with all levels of an organization Ability to consult, build, and maintain solid working relationships in and outside of immediate department Ability to work independently Solid critical thinking skills Ability to manage multiple and competing priorities Strong organizational, multi-tasking, and prioritizing skills Ability to work in a fast paced deadline driven environment Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities A BS/BA degree or higher Knowledge and understanding of U.S. privacy laws and regulations Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC) Experience with tracking, monitoring and implementing corrective actions or information security exceptions for Operational Risk or a combination of both. Other Desired Qualifications Enterprise risk experience preferred Experience with regulations and laws affecting data compromise including the Gramm-Leach-Bliley Act (GLBA 501b), General Data Protection Regulation (GDPR), U.S. state and jurisdictions data breach laws and foreign laws and regulations Experience working with regulatory agencies including OCC, FRB, FDIC and CFPB and international supervisory authorities Experience in multiple areas of operational risk management, including regulatory compliance, financial crimes risk, and risks related to the consumer protection and general banking regulations Experience with first and second line oversight and control activities Experience working with Enterprise Global Services Incident investigation expertise including experience leading or participating in an incident response team for incidents that may impact the following areas of expertise; financial crimes, technology, fraud, third party service providers, privacy and information security Proven success in building high-performing teams and implementing target operating models Strong conflict management skills that lead to increased collaboration and engagement in challenging situations Ability to effectively multi-task and successfully work on several unrelated projects at the same time. Expertise implementing business initiatives, processes or programs particularly for incident response teams. Ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment Knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk- related decisions, processes and controls, risk analytics and governance. Street Address MN-Shoreview: 1801 Parkview Dr - Shoreview, MN NC-Charlotte: 401 S Tryon St - Charlotte, NC NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC AZ-Chandler: 2600 S Price Rd - Chandler, AZ OR-Portland: 2701 Nw Vaughn - Portland, OR IA-Des Moines: 800 Walnut St - Des Moines, IA MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO TX-DAL-North Dallas: 14241 Dallas Parkway - Dallas, TX TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC GA-Atlanta: 3579 Atlanta Ave - Atlanta, GA CO-Denver: 1700 Lincoln St - Denver, CO Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo
Charlotte, NC, USA
Full-Time
