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WellCare Health Plans Experience with the following is required: HTML .Net C# SQL - advanced Provides functional business knowledge and technical support to the business unit through developed and ad hoc analysis/reporting , as well as designing and programming new processes/reports. Acts as subject matter expert for department or business unit on business systems/applications. Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. Performs application/system design and implementation. Documents development requirements. Consults with end users to test and debug applications to meet client needs. * Department: Ops-Enrollment & BIlling Reports to: Sr. Manager, Enrollment Location: W. Idlewild Ave., Tampa, FL 33634 Essential Functions: Develops ad-hoc reports to conduct data analysis and validation. Confers with area/department to analyze current operational procedures and trends and identify problems. Conducts business analysis and recommends technical alternative solutions to management as to course of action that best meets the organization's goals. Research, evaluate and assess the financial impact of issues identified in data/processes. Supports, troubleshoots, and maintains systems and applications as required, optimizing performance, resolving problems, and providing timely follow-up on identified issues. Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems. Creates multiuser, real-time, robust database solutions. Acts as content expert to provide business and technical expertise in requirements solicitation, system analysis, technical design, programming and documentation of business applications/systems. May be responsible for monitoring and reporting to management on the status of departmental projects: Anticipates and identifies issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in a related field Required or equivalent work experience in technical data analysis, conducting system analysis meetings, developing system design documents, developing project plans with achievable milestones and deadlines, and mediating different department demands to gain approvals on system scope and design. Preferred Other a Master's degree in a related field, i.e., Mathematics, Computer Science, etc may be considered in lieu of some of the required experience (not to exceed 2 years) Candidate Experience: Preferred 1 year of experience in Healthcare Required 2 years of experience in relevant programming to include SAS, SQL, VB.NET, or Oracle (or similar depending upon departmental requirements) Required 3 years of experience in related business analysis Preferred 1 year of experience in ASP/ASP.NET Candidate Skills: Intermediate Ability to communicate and make recommendations to upper management Advanced Demonstrated analytical skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Intermediate Demonstrated problem solving skills Intermediate Ability to work in a matrixed environment Intermediate Ability to work as part of a team Licenses and Certifications: Preferred SAS Certification Technical Skills: Required Intermediate Microsoft Access Required Advanced Microsoft Excel Required Intermediate Microsoft PowerPoint Preferred Intermediate SQL Server System Preferred Beginner Crystal Report Writing Preferred Intermediate Statistical Analysis Systems (SAS) Preferred Intermediate Visual Basics .Net Preferred Intermediate Oracle Database Management System (DBMS) Preferred Intermediate Other Cognos Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

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CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Operations Support team monitors the overall quality of our service. As a part of the team, you'll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of their development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on building trusted relationships. Uphold the firm's code of ethics and business conduct. Business Analysts apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps.Analysts add value to the delivery team by working with the business and product owner to create clarity around business objectives through the development and refinement of user stories.Our Business Analysts solve business problems working with delivery teams using Agile and scrum methodologies. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 4 year(s) Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Preferred Knowledge/Skills : Demonstrates extensive knowledge of, and/or proven record of success in, roles as a Business Analyst working on software development projects, preferably for a global network of professional services firms, including the following areas: Capturing and understanding business objectives, and translating those objectives into the functional requirements needed to support them within an application/software solution; Understanding requirements from the business or stakeholder's perspective and translating the requirements into the appropriate deliverables in an Agile/Scrum delivery model, including experience crafting user stories, detailed functional requirements, and/or acceptance criteria; Crafting software requirements within a global, regulated environment, including a thorough understanding of relevant data privacy regulations (GDPR, CCPA, etc.); and, Understanding all phases of applications systems analysis and the SDLC development methodology. Demonstrates extensive ability, and/or proven record of success, in roles considering the business implications of applying technology to the current business environment and preparing requirements from which applications can be developed including in the following areas: Analyzing business and user needs, establishing clear business value objectives, documenting requirements, and revising existing system logic or business process difficulties to select, build or modify large, complex or mission critical information systems to achieve business value; Applying analytical skills to evaluate and document accurate business requirements and present these requirements in a manner that is concise, measurable and flexible enough to meet project and stakeholder needs; Managing the quality and acceptance of delivered application functionality; Developing and guiding the documentation of requirements and test cases so that the requirements and test cases are unambiguous, aligned, consistent and not in contradiction with each other; Working collaboratively with development team(s) to ensure that proposed designs/implementations meet requirements and deliver on business objectives; Working collaboratively within a delivery team at all levels including stakeholder management, with considerate ability to take ownership of tasks and complete them with minimal direct supervision; and, Developing deep business and application domain knowledge to aid in critically evaluating the balance of both business needs and user requests. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our System Architecture team helps build customisable specific system solutions that enhance PwC's system capabilities to appropriately serve all client needs. As part of the team, you'll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Arrange appropriate assignments and experiences to support others' learning and development. Seek out different ways to use current and relevant technological advances. Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. Deploy methods to keep up with, and stay ahead of, new developments and ideas. Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. Drive and take ownership for developing networks that help deliver what is best for stakeholders. Proactively manage stakeholders to create positive outcomes for all parties. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 8 year(s) of progressive roles leading IT architecture and engineering designs and domains. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Management Information Systems Preferred Knowledge/Skills : Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in IT design recommendations, including the following areas: -Architectural design and application delivery in technologies that include, but are not limited to: cloud, mobile, web, APIs/microservices, automation, continuous integration/continuous deployment; -Leading complex efforts within established Software Development Lifecycles and methodologies including agile, scrum, iterative and waterfall, using blended resources; -IT business processes and frameworks including, but not limited to, Identity Access Management (IdAM), Enterprise Application Integration, Data Warehousing, Business Intelligence, Content Management, Reporting, Mobility, Master Data Management, Search; -Protection of intellectual property, disaster recovery planning and adherence to SDLC as well as COBIT, CMMI, PMM4, and ITIL; -Business acumen that can interpret and translate goals into technical specifications, delivering thought-leadership of specific technologies, and driving technology change; and -Business knowledge and interpersonal skills to build, maintain and influence relationships with senior leaders in IT and throughout a business. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in strategic ITincluding the following areas: -Leading architectural and engineering reviews of proposed IT investments/solutions to determine the strategic alignment and technical soundness; -Working on abstract concepts and leading projects with strategic significance involving complex variables; -Offering seasoned advice on application solutions including assisting with planning and architectural design, development, resolution of technical issues, and application rationalization; -Overseeing and establishing delivery of project initiatives; -Building trusting and influential relationships at all levels and engaging with vendors and third parties as appropriate; -Assessing the viability and feasibility of 3rd party solutions to meet business goals. Advise and influence project sponsors and teams on the technical directions; -Collaborating with other Solution Architects and Developers to provide technical design guidance that will align with the strategy and applicable technical standards; -Working independently to evaluate and make strategic decisions that will address specific technology design needs and issues within their technology area; -Owning and driving thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities; -Advising and influencing leaders on trends that could potentially affect the success of a function or business area; -Understanding emerging technologies to market these technologies to business leadership and convey possibilities for new ways of working; -Assembling concepts and communications appropriate for specific audiences at all staff levels; -Promoting a culture of innovation by continuously seeking opportunities for improvement within role, processes, team and the IT organisation as a whole; -Providing coaching and technical mentoring; and -Interpreting and providing guidance regarding technical systems and project and implementation management areas. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwC's capabilities to appropriately serve all client needs. As part of the team, you'll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwC's business needs. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of their development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on building trusted relationships. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 4 year(s) of progressive roles managing IT incident and service management, delivery, and execution using Agile methodology. Required Knowledge and Skills : Knowledge and experience in the management of delivery, incident, and service of technology solutions using agile methods and both onshore and offshore providers. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Certification(s) Preferred : ITIL Certification and/or PMP Preferred Knowledge/Skills : Demonstrates extensive abilities and/or a proven record of success as a team leader in planning and execution of projects to deliver technology solutions including the following areas: -Agile methods (Scrum, etc.) and establishing optimal flow (Kanban, etc.); -Microsoft based technologies including ASP.NET,C#, SQL Server, SSRS, etc.; -Development of new business capabilities using technology; -Cloud-based implementations and upgrades; -Continuous Integration and DevOps; -Traditional Waterfall/Iterative methods (RUP, etc.); -IT Service Management industry leading practices (ITIL); -SDLC Methodology; -Operations Control Quality and Process Improvement Systems (ISO 9000, SEI CMM, Six Sigma); -Technical security standards such as ISO 27001; - Utilizing service management/ticketing/queuing tools (such as ServiceNow) to track incidents and resolutions; -Financial management; and, -Team and resource management including formal coaching. Demonstrates extensive abilities and/or a proven record of success as a team leader in guiding application development and delivery/service teams in the following areas: -Managing development projects and all technical operational aspects for a specific business area's applications; -Managing a portfolio of development and operations teams along with managing the technical support for the business applications; -Managing delivery of services and financial cost recovery for specific business sponsors; -Managing Service Level Agreements (SLA) with external and internal resources and quality/acceptance of deliverables including customer relations, problem management, vendor management and financial management of the service they represent; -Operating with some independent authority and good judgement to resolve technical issues that pertain to the business applications under their area of responsibility; -Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area; -Managing teams in a rapidly changing environment including performance management, coaching for development, and resource assignment; - Building relationships with business stakeholders throughout the organization to influence them to take action to drive progress; -Contributing to and/or facilitating security reviews, release management, capacity planning, infrastructure change scheduling, etc.; and, -Coaching technical team members to increase business acumen including the ability to effectively communicate. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

WellCare Health Plans Provides IT support to end users on a variety of issues. Identifies, researches, and resolves technical problems on a limited basis. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Handles computer equipment through all stages of its lifecycle. Essential Functions: Develops a strong understanding of the business and can relate problems to business impacts. Understands how to triage and prioritize issues and will escalate problems to management. Maintains a strong working knowledge of supported systems and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives. Responds to alerts or emergency issues within 15 minutes during normal business hours and when on-call. Processes and handles requests and orders for computer equipment throughout the lifecycle of the equipment. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Preferred An Associate's Degree in a related field or graduate from a technical school in information systems or information technology or related field. Preferred A Bachelor's Degree in a related field will be considered in lieu of work experience Candidate Experience: Required 1 year of experience in an IT Service Desk level 1 role (in a Windows network environment), maintaining and diagnosing client workstations, services, applications, and printers. Required Other Experience in no less than two of the following is required: *Windows OS *Basic Windows networks *Basic Exchange server *Citrix *Working in a Help Desk Environment *Microsoft Office Suite Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Intermediate Other Manage basic IT process documentation. Must be able to document work and/or incidents using standard formats. Documentation must be grammatically correct, factually accurate, and appropriate to the target audience. Intermediate Other Provide Service Desk phone and email support as required. Resolve issues by phone or email if possible. Record all Service Desk incidents/requests in the ITSM tracking system. Intermediate Other Must be able to communicate technical information to management for review and approval both verbally and in writing. Intermediate Other Must be able to follow written and verbal instructions and adhere to policies and standards. Intermediate Other Install, maintain, and configure desktop and laptop computer hardware, software, and peripherals, including researching vendor documentation to resolve problems Licenses and Certifications: A license in one of the following is required: Preferred Other At least one of the following certifications is preferred - more than one certification or advanced certifications are a plus: *A *Network *Citrix CCA *MCSA 2000 or 2003 *CCNA or CCDA *Basic Unix Administration *CompTIA Technical Skills: Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Preferred Intermediate Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

WellCare Health Plans This is an entry level support position which provides IT support to end users on a variety of issues. Identifies, researches, and resolves technical problems on a limited basis. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Handles computer equipment through all stages of its lifecycle. Essential Functions: Develops a strong understanding of the business and can relate problems to business impacts. Understands how to triage and prioritize issues and will escalate problems to management. Maintains a strong working knowledge of supported systems and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives. Responds to alerts or emergency issues within 15 minutes during normal business hours and when on-call. Processes and handles requests and orders for computer equipment throughout the lifecycle of the equipment. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Preferred An Associate's Degree in a related field or graduate from a technical school in information systems or information technology or related field. Candidate Experience: Required 6 months of experience in an IT Service Desk level 1 role (in a Windows network environment), maintaining and diagnosing client workstations, services, applications, and printers. Required Other or a degree along with less than 6 months experience will be considered. Required Other Experience in no less than two of the following is required: *Windows OS *Basic Windows networks *Basic Exchange server *Citrix *Working in a Help Desk Environment *Microsoft Office Suite Preferred Other Experience in Customer Service role with direct contacted either in person or over the phone Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Beginner Other Manage basic IT process documentation. Must be able to document work and/or incidents using standard formats. Documentation must be grammatically correct, factually accurate, and appropriate to the target audience. Beginner Other Provide Service Desk phone and email support as required. Resolve issues by phone or email if possible. Record all Service Desk incidents/requests in the ITSM tracking system. Beginner Other Must be able to communicate technical information to management for review and approval both verbally and in writing. Intermediate Other Must be able to follow written and verbal instructions and adhere to policies and standards. Beginner Other Install, maintain, and configure desktop and laptop computer hardware, software, and peripherals, including researching vendor documentation to resolve problems Licenses and Certifications: A license in one of the following is required: Preferred Other At least one of the following certifications is preferred - more than one certification or advanced certifications are a plus: *A *Network *Citrix CCA *MCSA 2000 or 2003 *CCNA or CCDA *Basic Unix Administration *CompTIA Technical Skills: Required Beginner Microsoft Word Required Beginner Microsoft Excel Preferred Intermediate Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

WellCare Health Plans This is an entry level support position which provides IT support to end users on a variety of issues. Identifies, researches, and resolves technical problems on a limited basis. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Handles computer equipment through all stages of its lifecycle. Essential Functions: Develops a strong understanding of the business and can relate problems to business impacts. Understands how to triage and prioritize issues and will escalate problems to management. Maintains a strong working knowledge of supported systems and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives. Responds to alerts or emergency issues within 15 minutes during normal business hours and when on-call. Processes and handles requests and orders for computer equipment throughout the lifecycle of the equipment. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Preferred An Associate's Degree in a related field or graduate from a technical school in information systems or information technology or related field. Candidate Experience: Required 6 months of experience in an IT Service Desk level 1 role (in a Windows network environment), maintaining and diagnosing client workstations, services, applications, and printers. Required Other or a degree along with less than 6 months experience will be considered. Required Other Experience in no less than two of the following is required: *Windows OS *Basic Windows networks *Basic Exchange server *Citrix *Working in a Help Desk Environment *Microsoft Office Suite Preferred Other Experience in Customer Service role with direct contacted either in person or over the phone Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Beginner Other Manage basic IT process documentation. Must be able to document work and/or incidents using standard formats. Documentation must be grammatically correct, factually accurate, and appropriate to the target audience. Beginner Other Provide Service Desk phone and email support as required. Resolve issues by phone or email if possible. Record all Service Desk incidents/requests in the ITSM tracking system. Beginner Other Must be able to communicate technical information to management for review and approval both verbally and in writing. Intermediate Other Must be able to follow written and verbal instructions and adhere to policies and standards. Beginner Other Install, maintain, and configure desktop and laptop computer hardware, software, and peripherals, including researching vendor documentation to resolve problems Licenses and Certifications: A license in one of the following is required: Preferred Other At least one of the following certifications is preferred - more than one certification or advanced certifications are a plus: *A *Network *Citrix CCA *MCSA 2000 or 2003 *CCNA or CCDA *Basic Unix Administration *CompTIA Technical Skills: Required Beginner Microsoft Word Required Beginner Microsoft Excel Preferred Intermediate Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

WellCare Health Plans This is an entry level support position which provides IT support to end users on a variety of issues. Identifies, researches, and resolves technical problems on a limited basis. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Handles computer equipment through all stages of its lifecycle. Essential Functions: Develops a strong understanding of the business and can relate problems to business impacts. Understands how to triage and prioritize issues and will escalate problems to management. Maintains a strong working knowledge of supported systems and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives. Responds to alerts or emergency issues within 15 minutes during normal business hours and when on-call. Processes and handles requests and orders for computer equipment throughout the lifecycle of the equipment. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Preferred An Associate's Degree in a related field or graduate from a technical school in information systems or information technology or related field. Candidate Experience: Required 6 months of experience in an IT Service Desk level 1 role (in a Windows network environment), maintaining and diagnosing client workstations, services, applications, and printers. Required Other or a degree along with less than 6 months experience will be considered. Required Other Experience in no less than two of the following is required: *Windows OS *Basic Windows networks *Basic Exchange server *Citrix *Working in a Help Desk Environment *Microsoft Office Suite Preferred Other Experience in Customer Service role with direct contacted either in person or over the phone Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Beginner Other Manage basic IT process documentation. Must be able to document work and/or incidents using standard formats. Documentation must be grammatically correct, factually accurate, and appropriate to the target audience. Beginner Other Provide Service Desk phone and email support as required. Resolve issues by phone or email if possible. Record all Service Desk incidents/requests in the ITSM tracking system. Beginner Other Must be able to communicate technical information to management for review and approval both verbally and in writing. Intermediate Other Must be able to follow written and verbal instructions and adhere to policies and standards. Beginner Other Install, maintain, and configure desktop and laptop computer hardware, software, and peripherals, including researching vendor documentation to resolve problems Licenses and Certifications: A license in one of the following is required: Preferred Other At least one of the following certifications is preferred - more than one certification or advanced certifications are a plus: *A *Network *Citrix CCA *MCSA 2000 or 2003 *CCNA or CCDA *Basic Unix Administration *CompTIA Technical Skills: Required Beginner Microsoft Word Required Beginner Microsoft Excel Preferred Intermediate Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

WellCare Health Plans Dept: IT Reports to: Mgr, Infrastructure Sys Eng Location: Tampa The IT Security Analyst participates in the execution and monitoring of IT Security related activities that safeguard the company's information and technology assets. Primary responsibilities include participating in the development of new, and the operation of, existing IT Security programs, procedure development and standards documentation. Ensures the appropriate information security access controls are in place and applied consistently. Essential Functions: Operates formalized IT Security programs and processes such as Patch Management and Security Requests . Supports the technical execution of IT Security programs such as Incident Response and Event Monitoring. Researches and prepares periodic and ad-hoc reports of IT Security program execution. Develop and maintain documentation for supported processes and procedures. Performs ongoing research of IT Security related topics. Acts as the liaison among stakeholders to review, document, and communicate system activities to ensure access assignments or requests are completed consistent with service level and IAM information security standards. Drives processes to understand security access requirements and develops role models and standards for IAM processes. Analyzes root cause to recommend resolutions for provisioning and de-provisioning activities in accordance with security standards, policies and procedures. Captures user identity administration exceptions and determines and documents course of action for resolution. Performs additional duties as assigned. Additional Responsibilities: Performs peer review role validation and analysis. Participates in User Acceptance Testing (UAT) phases for defect fixes, enhancements, and other strategic initiatives. Candidate Education: Required An Associate's Degree in Computer Science or IT related field Required or equivalent work experience 1 additional year of relevant work experience may be substituted in lieu of degree Candidate Experience: Required 3 years of experience in Information Security Required 3 years of experience in Active usage and/or support of Information Security systems and activites Preferred Other Healthcare experience Preferred Other Information Security Auditing experience Candidate Skills: Advanced Ability to multi-task Intermediate Demonstrated negotiation skills Intermediate Demonstrated problem solving skills Intermediate Demonstrated written communication skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated analytical skills Intermediate Ability to work as part of a team Intermediate Other Strong decision making skills Intermediate Other Good conflict resolution skills. Licenses and Certifications: A license in one of the following is required: Preferred Other Information Security certifications such as the CISSP, GPEN, etc. or other inductry -specific certifications such as Microsoft or Cisco Technical Skills: Required Advanced Microsoft Word Required Advanced Microsoft PowerPoint Required Advanced Microsoft Excel Required Advanced Microsoft Access Preferred Intermediate Other Intrusion detection systems Preferred Intermediate Other Active Directory Preferred Intermediate Other SIEM tools Preferred Intermediate Other IAM tools (Sailpoint, Oracle, CyberArk) Preferred Beginner Other Knowledge of AWS, ADFS, RBAC Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Leslie's is pursuing the next generation of retail management. We believe it is vital to our success to build a culture which has a diverse workforce with many unique and colorful backgrounds. Building that strong and talented pipeline of individuals takes time. Our seasoned store manager training pipeline will transform your skills and knowledge as an Assistant Store Manager and will prepare you for Store Management positions and beyond. If this sounds like you, build your career with the world's largest pool supply retailer today. Job Scope As the Assistant Store Manager (ASM), you will support the performance of a Leslie's store to ensure that it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example. Day-to-Day You will have on the job training with the Store Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll, and all controllable expenses. (P&L) You will assist by conducting water analysis and mechanical repairs You will aim to increase commercial and residential sales and customer counts You will ensure that the team is following all safety protocols You will assist in identifying new talent to join the team You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You have a High School Diploma or equivalent (preferred) You are a minimum twenty years of age You have a minimum one year of retail experience You have experience in managing/leading a team You have excellent communication skills and are proficient with computers You have the ability to lift 50 lbs. Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963 , we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement ; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants ; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. Stop treading water; your career is here