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Biogen Job Description The purpose of this position is to drive patient identification and market development for SMA by creating territory, account, and customer strategies to achieve area sales, market share, and profit targets for their territory. The incumbent will effectively identify, develop, and maintain relationships with physicians and treatment clinics to properly educate on SMA and help remove barriers to facilitate healthcare provider decisions. Furthermore, they will effectively develop collaborative relationships and communicate information across many different internal/external stakeholders to drive alignment on decisions and help remove barriers to access. Responsibilities: * Drive patient identification and market development for SMA by building and executing against a territory strategy and account specific plans. Continuously assesses sales opportunities within markets and accounts to maintain and grow their business. Is able to effectively prioritize time, activities, and resources to optimize accounts with the most sales potential. Can educate and promote Biogen services. * Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach. * Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals. * Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer. * Collaborate with key accounts and physicians to build individual account plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results. * Collaborate with key accounts and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers. * Executes programs, in-services, and lunch-and-learns for their territory. * Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key accounts. Qualifications : * 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred. * A successful track record in field reimbursement, clinical education or in pharmaceutical sales/management of products that required significant payer and reimbursement involvement * Experience in supporting biologic therapy administered by a designated health care provider * Seasoned, mature pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations * Experience leading cross functionally and influencing without authority * Must be familiar with relevant legal and regulatory environment in biotech/pharmaceutical industry * Strong communication and listening skills * Effective at managing complex individualized cases * Must be comfortable spending 60% of time traveling; some overnight travel required * Driving is an essential duty of the job; candidates must have a valid driver's license to be considered Education : Bachelor's Degree Required Advanced Degree Preferred Qualifications Qualifications : * 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred. * A successful track record in field reimbursement, clinical education or in pharmaceutical sales/management of products that required significant payer and reimbursement involvement * Experience in supporting biologic therapy administered by a designated health care provider * Seasoned, mature pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations * Experience leading cross functionally and influencing without authority * Must be familiar with relevant legal and regulatory environment in biotech/pharmaceutical industry * Strong communication and listening skills * Effective at managing complex individualized cases * Must be comfortable spending 60% of time traveling; some overnight travel required * Driving is an essential duty of the job; candidates must have a valid driver's license to be considered Education : Bachelor's Degree Required Advanced Degree Preferred Additional Information All your information will be kept confidential according to EEO guidelines.

WellCare Health Plans Designs, documents, implements, monitors, secures, and supports Oracle and MS SQL and other database systems to meet the business requirements of the organization. Maximizes the performance, security, reliability, and availability of all databases. Essential Functions: Designs, documents, implements, monitors, secures and supports Oracle and MS SQL relational, OLTP, OLAP, and star schema databases and other database systems. Plans and manages patch application on all database servers. Creates, distributes, and enforces standards for user account, group, and database security and configuration for all production databases and for non-production databases that may contain PHI or other sensitive data protected under HIPAA, Sarbanes Oxley, or other state or federal regulatory requirements. Designs, documents, implements, and monitors archive and other essential log file configuration, operation, and location. Designs, documents, implements, and monitors backup of critical database files to tape or other approved media, and other database protection or high availability solutions such as replication, mirroring, shadowing, or RAC. Monitors performance issues on all production and non-production databases (as applicable) implementing performance monitoring and trending on all production and applicable non-production databases with tools such as Stats Pack, Enterprise Manager, and appropriate third party OS and Oracle or MS SQL and other performance monitoring tools. Provides monthly reports to management on performance on production databases including any performance exceptions and all requested performance data in a summarized, easy-to-read format. Designs, documents, and implements performance enhancing hardware, OS, or database configuration changes to improve performance using performance data collected to verify performance improvements. Creates, documents, and implements standard, secure, high-performance configurations for all Oracle and MS SQL and other database installs. Assist development and reporting groups in optimizing SQL statements in applications, batch jobs, and reports and in designing and using databases and database applications and processes for maximum performance, security, reliability, and availability. Additional duties as needed. Additional Responsibilities: Responds to alerts or emergency issues within 15 minutes during normal business hours and when on-call Provides project management support for database and database systems projects Transfers knowledge to other IT staff Reviews new technologies against business requirements to identify opportunities for process, performance, reliability, or data management, storage or backup improvements and to identify opportunities to improve performance or reduce costs. After hours work may be required for upgrades to production systems to avoid system downtime during business hours Must be able to be available for after-hours support via cell phone or pager 24x7 when on call. A valid driver's license and the ability to drive are required to allow for infrequent (less than 5%) travel to remote sites for support and installations as necessary. Candidate Education: Required A High School or GED 3 years IT experience plus 6 years DBA experience Preferred A Bachelor's Degree in a related field Bachelor's degree may be substituted for the 3 yrs IT experience required Preferred A Master's Degree in a related field Master's degree may be substituted for the 3 yrs IT experience and 1 yr of Database administration experience required Candidate Experience: Required 6 years of experience in Oracle Database administration Required 3 years of experience in Information technology (in addition to the database administration experience required) Preferred experience with RAC Preferred experience working with Oracle Exadata machines Preferred experience with installation, configuration Preferred experience with troubleshooting, back up recovery, tuning SQL queries, cloning, migration Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated written communication skills Intermediate Ability to multi-task Advanced Ability to work in a matrixed environment Advanced Ability to work as part of a team Intermediate Other Must be able to understand and follow verbal instructions and written polices and procedures to ensure adherence to standards and to instructions from management. Intermediate Other Must be able to document and diagram solutions using standard formats. Documentation must be grammatically correct, factually accurate, and appropriate to the target audience. Advanced Ability to work independently Advanced Demonstrated analytical skills Advanced Ability to work in a fast paced environment with changing priorities Licenses and Certifications: A license in one of the following is required: Preferred Other Professional database certifications are preferred. Technical Skills: Required Advanced Other Must have advanced level experience in at least 1 database technology and at least intermediate level experience in another database technology. Required Advanced Oracle Database Management System (DBMS) Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft PowerPoint Required Intermediate Microsoft Access Required Intermediate Microsoft Outlook Required Intermediate Microsoft Visio Required Intermediate Other Must have a good understanding of database design for relational, OLAP, OLTP, and star schema databases Required Beginner Microsoft Project Required Advanced MS SQL Required Intermediate Other Must be able to type at least 25 words a minute for data and configuration entry Required Intermediate Other Must be able to communicate effectively verbally and in writing with non-technical staff and end-users for requirements gathering, testing, training, and outcome validation. Required Intermediate Other Must be able to communicate technical solutions to management for review and approval both verbally and in writing. Required Intermediate Other Must have a good understanding of database security. Languages: * L1-AT1 *dice16 About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

WellCare Health Plans Identifies and recommends operational improvement opportunities through reporting, process and trend analysis. Develops ad-hoc reports for data analysis to support initiatives. Interacts with Management to recommend next-level operational strategies. Essential Functions: Develops ad-hoc reports to conduct data analysis and validation. Researches methodologies and conducts metric reporting. Analyzes trends to recommend process and/or operational improvements. Prepares detail and summary level reports including written interpretation of analytic results. Presents results to management, including data-driven business recommendations and alternatives. Evaluates financial impact of implemented initiatives. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Preferred A Bachelor's Degree in a related field Candidate Experience: Required 2 years of experience in strong analytics, preferably healthcare Candidate Skills: Intermediate Demonstrated written communication skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to work as part of a team Intermediate Ability to work independently Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Demonstrated organizational skills Intermediate Other Ability to remain calm under pressure Intermediate Other Ability to work overtime as required Licenses and Certifications: A license in one of the following is required: Technical Skills: Required Intermediate Microsoft Outlook Required Intermediate Microsoft Word Required Intermediate Microsoft PowerPoint Required Advanced Microsoft Excel Required Advanced Microsoft Access Preferred Intermediate SQL Server System Preferred Intermediate Sidewinder Preferred Beginner Statistical Analysis Systems (SAS) Preferred Intermediate Unix Operating System Preferred Intermediate Other Knowledge of Crystal, Diamond, Cognos Preferred Intermediate Other Knowledge of PC environment Preferred Intermediate Oracle Database Management System (DBMS) Preferred Beginner Other TabLeau Preferred Beginner Statistical Analysis Systems (SAS) Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

Comcast WATCH YOUR CUSTOMERS GROW ALONG WITH YOUR CAREER Small to medium-sized business owners are ready for tech-based solutions that give them an edge-and that's exactly what you'll offer as a Business Account Executive for Comcast Business Services. Our integrated suite of Internet, phone, Ethernet and TV products and services are tailor-made for up-and-coming businesses in every type of industry. So you're not just selling; you're collaborating and playing an active role in your customers' future success. You'll be listening and effectively responding to client challenges in this customer-facing outside sales role as you create the right bundle of products and services to help each unique customer. Other responsibilities include generating new sales leads largely in person with some communication over the phone; creating/delivering compelling sales presentations to your prospects; and developing partnerships/affiliations with local organizations. As you grow your business via client referrals and canvassing your territory, you'll become an expert on the local competitive landscape; and be able to meet or exceed your sales goals, objectives and business relationships. We'll provide in-depth and ongoing training on the full range of Comcast products and services to ensure your success. In return you'll bring strong persuasive, negotiation and follow-up skills to the mix, along with a proven ability to successfully close a sale. A high school diploma or the equivalent is required; a bachelor's degree and 1-2 years of related sales experience is preferred. If you'd enjoy being part of a close-knit, results-driven team with exceptional potential for growth, we'd like to hear from you. To learn more about this and other exciting opportunities, use the link below to review the full job description, including experience requirements, and complete an application. Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Responsible for supervising the performance of Inbound Sales Customer Account Executives (CAE) to maximize customer growth. Supports upper management by participating in the development and execution of acquisition, upgrades, and retention plans. Executes incentive program to generate the sales of products and services. Interfaces with other internal sales and marketing groups to coordinate programs and adhere to distribution channel requirements. Coordinates and supervises day-to-day Inbound Sales efforts of the assigned Inbound Sales Representatives to meet sales revenue objectives. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Leads and monitors activities of Inbound Sales Representatives to ensure effective performance. - Provides motivation to Representatives through individual contact, goal setting, periodic meetings, and recommendation of incentive plans. - Ensures that established goals and quotas for the department are reached and motivates department to meet these goals. - Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business. - Assures adherence to budgets, schedules, work plans, and performance requirements. - Develops personal performance plans with Inbound Sales Representatives and provides on-going sales coaching, performance feedback, and quarterly performance plan reviews. - Conducts real-time phone monitoring and coaching to Inbound Sales Representatives in order to maintain required service levels, provides immediate feedback to associates to enhance call quality and increase productivity levels. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Job Specification: - Bachelor's Degree or Equivalent - Business - - Generally requires 4-7 years related experience. Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Xfinity Retail Store Summary: Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year. Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences. Our stores have always been a place where customers could find a friendly expert to help with routine service. Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences Position Summary Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience. Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer. Product & service offerings include: XFINITY TV XFINITY Internet XFINITY Voice XFINITY Home XFINITY Mobile Core Responsibilities - Provide superior customer service with all customer interactions. - Deep understanding of XFINITY products and services; effectively inform and educate customers. - Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers’ lives. - Understand XFINITY products capabilities and how they outperform the competition. - Evaluate customer’s potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements. - Position devices, mobile devices and 3rd party accessories as part of core product offering. - Set high standard by meeting or exceeding sales & customer satisfaction goals. - Support store operations including inventory, equipment transactions and payment activity. - Thrive in a fast paced, high-energy, rapidly changing environment. - Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps. - Complies with all operational policies and procedures and Comcast code of conduct - Completes all courses in the training curriculum. - Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance. - Requires travel throughout the store to greet and direct customers, perform product demo at various stations. - Drop-off and pick-up equipment for customers back of house. - Other duties and responsibilities as assigned. Key Qualifications - High School Degree or Equivalent - Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience - Must enjoy interacting with people - Committed to providing world class customer experience - Warm & engaging-ability to develop rapport quickly - Positive, “I can help you with that” attitude - Genuinely curious about customer needs - Solution orientated - Strong communication skills - Consultative selling approach - Passion for technology - Desire to learn - Ability to excel in dynamic environment Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best, and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms, and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning, and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Achieves all sales and service metrics through daily supervision, coaching and consistent performance-management (e.g., discipline) of retail sales team. - Proactively coaches and develops store team to perform their responsibilities at a high level. - Provides on-boarding support, observes, and provides feedback to new hires to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience. - Ensures store environment consistently follows published planograms and branding standards, and that all customer demos are fully functional at all times. - In cooperation with store manager, oversees all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles, and resolution of customer escalations. - Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures. Evaluates current processes, procedures, and overall efforts for improvement and innovation. - Drives operational excellence with particular focus on inventory management. Leads store inventory cycle counts ensuring the timeliness and compliance with store, channel, and company requirements. - Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, productivity, and net promoter system (NPS). - Coaches team members on how to position all products with customers. - Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism. - Remains current on new and current products and services, industry and competitive trends, and reinforces findings with the team. - Administers cash handling policies and procedures. - Leverages available tools to monitor customer feedback, coach, and take action to improve the store experience. - Is well-versed in sales compensation plans and addresses team member questions. - Builds collaborative relationships with market and region stakeholders including the operations manager. - Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned Job Specification: - Bachelor's Degree or Equivalent - - - Generally requires 4+ years related experience. Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Xfinity Retail Store Summary: Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year. Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences. Our stores have always been a place where customers could find a friendly expert to help with routine service. Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences Position Summary Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience. Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer. Product & service offerings include: XFINITY TV XFINITY Internet XFINITY Voice XFINITY Home XFINITY Mobile Core Responsibilities - Provide superior customer service with all customer interactions. - Deep understanding of XFINITY products and services; effectively inform and educate customers. - Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers’ lives. - Understand XFINITY products capabilities and how they outperform the competition. - Evaluate customer’s potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements. - Position devices, mobile devices and 3rd party accessories as part of core product offering. - Set high standard by meeting or exceeding sales & customer satisfaction goals. - Support store operations including inventory, equipment transactions and payment activity. - Thrive in a fast paced, high-energy, rapidly changing environment. - Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps. - Complies with all operational policies and procedures and Comcast code of conduct - Completes all courses in the training curriculum. - Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance. - Requires travel throughout the store to greet and direct customers, perform product demo at various stations. - Drop-off and pick-up equipment for customers back of house. - Other duties and responsibilities as assigned. Key Qualifications - High School Degree or Equivalent - Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience - Must enjoy interacting with people - Committed to providing world class customer experience - Warm & engaging-ability to develop rapport quickly - Positive, “I can help you with that” attitude - Genuinely curious about customer needs - Solution orientated - Strong communication skills - Consultative selling approach - Passion for technology - Desire to learn - Ability to excel in dynamic environment - Bilingual with fluency in Spanish required. Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Xfinity Retail Store Summary: Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year. Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences. Our stores have always been a place where customers could find a friendly expert to help with routine service. Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences Position Summary Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience. Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer. Product & service offerings include: XFINITY TV XFINITY Internet XFINITY Voice XFINITY Home XFINITY Mobile Core Responsibilities - Provide superior customer service with all customer interactions. - Deep understanding of XFINITY products and services; effectively inform and educate customers. - Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers’ lives. - Understand XFINITY products capabilities and how they outperform the competition. - Evaluate customer’s potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements. - Position devices, mobile devices and 3rd party accessories as part of core product offering. - Set high standard by meeting or exceeding sales & customer satisfaction goals. - Support store operations including inventory, equipment transactions and payment activity. - Thrive in a fast paced, high-energy, rapidly changing environment. - Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps. - Complies with all operational policies and procedures and Comcast code of conduct - Completes all courses in the training curriculum. - Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance. - Requires travel throughout the store to greet and direct customers, perform product demo at various stations. - Drop-off and pick-up equipment for customers back of house. - Other duties and responsibilities as assigned. Key Qualifications - High School Degree or Equivalent - Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience - Must enjoy interacting with people - Committed to providing world class customer experience - Warm & engaging-ability to develop rapport quickly - Positive, “I can help you with that” attitude - Genuinely curious about customer needs - Solution orientated - Strong communication skills - Consultative selling approach - Passion for technology - Desire to learn - Ability to excel in dynamic environment Comcast is an EOE/Veterans/Disabled/LGBT employer