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587 jobs found

TravelClick, Inc.
Dec 11, 2019
Customer Care Specialist/Technical Support US-FL-Orlando Job ID 2019-2890 Featured
Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Available positions: 1 Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process:   https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Dec 11, 2019
Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg Job ID 2019-3208 Featured
 Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg   Job ID  2019-3208 The Digital Media Campaign Manager (Digital MCM) is a client-facing role responsible for managing the overall health of their client portfolio by focusing on maximizing ROAS for the client and maximizing TravelClick profitability. In partnering with the Ad Operations team, they work with the client from creation of the Digital Media Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. The Digital MCM will have excellent client communication skills and be responsible for guiding the client experience through various milestones. This individual must have a strong understanding of Paid Search, Paid Display, and Paid Social, relying on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.   The Digital Media Campaign Manager plays a crucial role in proactive campaign management and must have an in-depth understanding of the client’s property and marketplace to maximize returns for their client base.  They will be responsible for collaborating with internal groups as well as incorporating all TravelClick products (BI & Res) in the management strategy to holistically achieve the client’s goals. This individual must strive to provide the highest quality of work in the quickest, most cost-effective manner. Responsibilities Develop in-depth understanding of client needs and establish a cohesive, trusting relationship Research and develop strategy and digital media plans for clients; identify target audience; recommend budgets and ideal media channels Write and deliver digital media plans to Sales Conduct conference calls with client regarding digital campaign performance and recommended modifications for improved campaign performance Collaborate with internal partners to manage projects and pace through establishing rapport and deadlines; ensure all best practices are being implemented Manage client onboarding and renewal process Draft ad copy and present to client for approval Initiate campaign set-up and workflow for tracking tags  Manage creative development and client approval process  Establish deadlines for various components in order to achieve the completed projects by designated due date Ensure all new and renewal campaigns launch and quality SLAs are met Collaborate with Advertising Operations to develop optimization strategies and detail changes Provide analysis and commentary for client reports Reallocation of cross-channel budgets Pitch new products and increases in budget to existing clients Remain up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers and web sites, and assessing the potential impact of industry events/trends on the client's business Manage digital media campaigns for clients with a proactive, detailed, strategic and analytical approach  Own the development and continued upkeep of client strategy throughout the lifecycle of  digital media campaigns Other duties as assigned  Key Performance Indicators (KPI’s) to monitor success: Campaign ROAS Campaign profitability Campaign pacing Renewal Rate Upsell /Cross Sell; Maximizing the number of TC Products utilized by client for a holistic experience Basic Qualifications Basic Qualifications   High School Diploma/GED required 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through either Paid Search, Paid Social, Paid Display, Programmatic or Email Marketing) 1+ years in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time Additional Characteristics Bachelor’s Degree Experience in Google Analytics and Google AdWords 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through Display Remarketing and TripAdvisor) 1+ years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills Knowledge and experience working with ad tags, basic HTML and rich media Media experience in the Hospitality industry a major advantage Ability to evaluate data trends, understand and evaluate budget/results, upsells, ROAS, margins and KPIs and other numeric data effectively Ability to professionally represent TravelClick at client meetings and on conference calls  Excellent interpersonal skills that encourage team cooperation, promote enthusiasm, and both demonstrate and motivate strategic thinking  Focused on team outcomes rather than individual success Ability to effectively influence key internal partners at all levels within the organization Strong copy writing skills and ability to communicate within guidelines Strong focus on outcomes; has initiative to drive results for excellent campaigns Big picture mindset that takes advantage of opportunities in order to help provide excellent service to clients Proficient in MS Office, with an expertise in MS Excel and PowerPoint Excellent oral and written communication skills  Click on link below to be directed to our website for your application process:  https://careers-travelclick.icims.com/jobs/3208/digital-media-campaign-manager---january-2019/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. FL-Orlando | US-IL-Schaumburg Full-Time
TravelClick, Inc.
Dec 11, 2019
Inside Sales Representative Job Locations US-FL-Orlando Job ID 2019-3396 Featured
nside Sales Representative Job Locations US-FL-Orlando Job ID    2019-3396  Category Sales & Business Development Overview The successful Inside Sales Representative will be a hardworking and creative self-starter, with a proven track record in sales. The Inside Sales Representative will be responsible for prospecting & qualifying leads, consulting with clients, pitching new business, and closing sales across all TravelClick product lines. Additionally, he or she will be responsible for understanding need-based sales opportunity in an assigned portfolio and collaborating closely with Sales & Product groups across the organization to leverage relationships built in a matrixed industry to the best of their advantage to complete the sales process. Lastly, the successful candidate must provide accurate daily, weekly and monthly sales forecasts to management. Responsibilities Prospecting and lead generation for TravelClick solutions to hotel clients, including, independent boutique hotels, management companies, and/or branded properties In-depth discovery of customer needs to qualify and provide custom solutions to meet those needs Relationship building and cultivating Collaborating across sales teams and internal partners to drive sales process forward Outside-the-box thinking to develop new and unique sales tactics Phone-based selling to include online presentations and product demos Basic Qualifications Basic Qualifications   HS Diploma/GED required Knowledge of Microsoft Office Additional Characteristics Bachelor’s degree preferred 3+ years of sales experience Proven track record of sales performance in inside or outside sales, or a top performer in university setting Superior communicator Salesforce knowledge is a plus You are a Doer: You have a focused, “hunter” mentality to find, solicit, and drive new business to the company Credibility is earned at TravelClick through superior execution and getting things done You can get into the details and deliver results under highest expectations of time and quality Being practical and outcome-oriented are highly valued at TravelClick and lead to big wins Your organizational and multi-tasking skills are exceptional Be ready to get hands-on with all aspects of the daily needs You are Self-Motivated: You are always looking to learn more, learn new ways to accomplish and reach your goals Efficient time-management to focus on activities that grow pipeline and revenue is a must You can work independently, and you are also a motivated member of a team with a contagious, positive attitude You thrive in a fast-paced environment You take responsibility for your actions and outcomes You are Customer & Solution-Centric: You have the flexibility to think outside and inside the box You can put yourself in your customers’ shoes and have the ability to empathize with their hotelier-specific needs Grasping hotel-industry concepts and conveying how TravelClick solutions will help a customer win is a must You can foresee and identify needs of the customer and can translate those hotel-specific needs into actionable, product solutions You are a collaborator: There is no room for “I” at TravelClick. Every role and individual is in the organization to drive success for our customers You build trust across the organization by being a good listener and putting your acquired knowledge to effective use You know how to use the tools you are given to be successful You must be persuasive, confident, present well and communicate clearly and effectively to upper management, internal departments and customers You are willing to adjust course when appropriate new ideas, objections or feedback is raised You love working with people Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2117/inside-sales-representative/job LI-ER1 EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
Exostrategies
Dec 03, 2019
Enterprise Architect-Orlando, FL Featured
General Position Description:  The Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Distribution Line Engineer/Specialist Office Location Palm Beach Gardens, Florida Featured
ENERCON is currently seeking an experienced Distribution Line Engineer in our Palm Beach Gardens, FL office.  This is a unique and challenging opportunity to increase revenue through design, improve customer satisfaction and be a well rounded individual representative of our reputation as a leader in the Engineering Construction industry.  The individual selected for this position will have a broad understanding of Power Delivery and a sense of urgency to see projects through to successful completion. Responsibilities:  Knowledge of electrical distribution system design engineering standards, practices and regulatory requirements. Problem identification and resolution. Review of completed designs and design products to ensure compliance with client, industry and regulatory requirements. Review of design products to ensure compliance with quality and consistency expectations. Ability to apply client, industry and regulatory standards and requirements to existing distribution system components. Ability to effectively communicate with internal, client and regulatory counterparts. Ability to maintain production in a changing environment. Ability to pass a pre-employment and randon drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Ability to travel up to 20-25% of the time to client sites (expected to travel at least one time per month) for project and or marketing meetings. As a qualified candidate, you will have the above experience and meet the below requirements: 3+ Years of Distribution Engineering experience.  BS Degree or equivalent education and experience Electrical Distribution System experience Knowledge of NESC and other applicable codes and standards Strong computer and communication skills. Willingness to learn and operate client provided programs and systems. We do not sponsor employees for work authorization in the U.S for this position CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2290 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Palm Beach Gardens, Florida Full-Time
Envision
Nov 27, 2019
Asst Store Manager Fairchild, WA Featured
Assistant Store Manager Job DetailsJob Location Fairchild - Fairchild AFB, WA Description POSITION SUMMARY Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases.  Assist in the supervision of staff, and scheduling appropriate coverage of staff during store hours.  Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist in the preparation of daily sales accounting and reconciliation. Responsible for assisting in the security of store assets, inventory and cash. Responsible for assisting the Store Manager in maintaining exceptional quality and customer service standards. Assist in training of new employees, identify and conduct training for all employees as needed. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Perform outside sales calls on local businesses.  Ensure store appearance is maintained in a clean and orderly manner.  Promote Ability One sales. Assist Store Manager in coordinating with the BSC Director of Retail Operations on promotions and special sales events.  Look for opportunities to promote the store. Develop and coordinate effective merchandising efforts. Assist Store Manager with the implementation and adherence of legal compliance and all Envision policies and procedures. Responsible for actively maintaining employee morale. Flexibility to perform other duties as assigned by the store manager and/or regional manager.     Qualifications JOB REQUIREMENTS INCLUDE (List as required or preferred )   Education: High school diploma or GED equivalent required; some college coursework in business preferred.   Experience: Minimum of two years of retail experience and/or training and demonstrated managerial skills required; merchandising and marketing experience a plus.   Knowledge/Skills: Basic knowledge of computer applications. Proficient knowledge of customer service principles, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction. Ability to project a professional image to the public. Must possess organizational and mathematical skills. Ability to coordinate and direct a variety of administrative activities. Ability to establish priorities and meet operational deadlines. Ability to plan, assign, supervise and evaluate personnel. Possess good interpersonal and communication skills. Ability to actively support the mission of Envision.   Licenses/Certifications: Current driver’s license and driving record in good standing as applicable. Ability to successfully complete required DOT driver’s certification and successfully complete DOT physical and drug screen, per DOT regulations, as applicable.   Please click on link below to be directed to our website for your application process: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21216&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: 2 to 10   Number of Subordinate Supervisors Reporting to Position: 0   Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.
Envision Fairchild, WA Full-Time
Northern Safety & Industrial
Nov 14, 2019
Inventory Management Representative - Ocala, FL Featured
Inventory Management Representative - Ocala, FL Do you enjoy working in different capacities in a variety of work environments? We're looking for an Inventory Management Representative in the Ocala, FL area! We pride ourselves on superb service and support to our customers. We are looking for an individual who enjoys working in several capacities, in a multitude of work environments. The ideal candidate will: Support our vending machines at customer’s locations by delivering and stocking all their PPE and MRO consumables on a daily basis Build customer relationships and seek additional product opportunities in exiting programs Handle inventory and product for stocking materials for customers Perform general office duties, including computer work, filing, and order entry This position requires a license to make local deliveries using a company vehicle. Must be highly motivated and willing to learn in fast paced office and warehouse settings. Ability to adjust, change, and make sure all responsibilities are fulfilled daily. The chosen candidate will have the ability to represent NSI professionally and have strong interpersonal skills, basic computer experience, excellent written and verbal communication skills, and be organized, thorough, and accurate. High school diploma or 2 to 4 years' related experience and/or training; or equivalent combination of education and experience with direct customer interaction and problem solving are required. Knowledge of industrial MRO products is a plus! Don't miss out on what we can offer you: Great compensation and benefits package Paid holidays and vacation time Voluntary benefit programs, 401K and much more Ability to work in a professional and friendly work environment Work for an industry leader Excellent potential for career growth PLEASE SUBMIT RESUMES TO:  humanresources@northernsafety.com Be a part of a company with a winning attitude! EOE/AA Disability/Vet W
Northern Safety & Industrial Ocala, FL Full-Time
Professional Diversity Network
Dec 12, 2019
Program Director
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you'll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Arrange appropriate assignments and experiences to support others' learning and development. Seek out different ways to use current and relevant technological advances. Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. Deploy methods to keep up with, and stay ahead of, new developments and ideas. Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. Drive and take ownership for developing networks that help deliver what is best for stakeholders. Proactively manage stakeholders to create positive outcomes for all parties. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 8 year(s) of progressive roles leading IT project management and strategy development. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Certification(s) Preferred : Project Management Professional (PMP) or Certified Scrum Master (CSM) Preferred Knowledge/Skills : Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in strategic IT including the following areas: -Anticipating and managing leadership expectations and developing effective communication strategies at all levels; -Understanding of application development methodologies and technologies for strategic IT programs; -Using strategic management and delivery methodologies to drive an agile delivery culture to organize, plan and carry out complex assignments; -Bringing together an application delivery strategy that incorporates both delivery and application support, with a focus on prioritized functionality and user experience; and, -Utilizing business skills (i.e. financial, resource, vendor, issue management, etc.) to solve critical and strategic business technology issues. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in delivering strategic major investment development programs including the following areas: -Leading a high performing IT team in a hands-on role, accountable for developing a vision and strategy, establishing direction, aligning people, motivating and inspiring others to achieve that vision and strategy; -Driving strategic problem identification, definition, alternative/option definition, and taking decisive action to achieve program objectives in alignment with organization and firm strategy; -Leading the tactical, financial, and strategic outcomes of the organization based on delivery and operational needs of the program; -Coaching and developing a project team, including staff selection, engagement, development, retention, and performance; -Leading and engaging with high performing, agile delivery teams within a rapidly changing environment with employees, contractors and sourced resources; -Leading highly visible complex strategic program activities, bringing current knowledge and future vision of technology, processes, and industry leading practices as related to business requirements and industry trends; -Leading assigned programs including cost management, schedule management, scope strategic program planning, efficient management, and profitable execution; -Collaborating extensively with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing any risk to the firm; -Providing strategic leadership to the program and other matrixed, functional leadership who are responsible for day-to-day execution of the program while establishing application delivery efforts are focused on the user with continual focus on improving the experience of the application user; and -Maintaining effective relationships and channels of communication with business sponsors and IT leadership including collaborating with senior level staff/partners in other departments and lines of service throughout the firm. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Network Engineer
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimising our information technology capabilities. You'll help PwC understand, plan for, and realise strategic business opportunities in information technology. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities and coach to help deliver results. Develop new ideas and propose innovative solutions to problems. Use a broad range of tools and techniques to extract insights from from current trends in business area. Review your work and that of others for quality, accuracy and relevance. Share relevant thought leadership. Use straightforward communication, in a structured way, when influencing others. Able to read situations and modify behavior to build quality, diverse relationships. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 2 year(s) Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Knowledge/Skills : Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing needs by: Working in a Network support role with multiple data centers, global operations and WAN connectivity; Monitoring overall network performance and taking action to correct deficiencies; Planning, implementing, monitoring and maintaining a data and voice network that consists of Routers, switches, firewalls, Load balancers, SDWAN, Cloud Infrastructure (AWS, Azure, and GCP etc.), Wireless, Remote Access, Voice with Multiple OEM exposure etc; Defining, evaluating, and implementing any design or configuration changes; Installing, configuring, and supporting Network, Security and Voice infrastructure; and, Working with new cutting-edge technologies including Cloud Services, SDWAN etc. Demonstrates thorough abilities and/or a proven record of success in the following areas: Setting up high availability Systems; Having oral and written communication required to communicate complex technical concepts to team members and clients; Helping the Network Operations Team to establish the stable operation of MSH network infrastructure; and, Providing daily and ongoing management and oversight of implementation, installation, training, and service/support of mission critical network infrastructure in conjunction with the application teams, vendors, and business stakeholders as needed. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Integration Software Architect, Senior Manager
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our System Architecture team helps build customisable specific system solutions that enhance PwC's system capabilities to appropriately serve all client needs. As part of the team, you'll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Take action to ensure everyone has a voice, inviting opinion from all. - Establish the root causes of issues and tackle them, rather than just the symptoms. - Initiate open and honest coaching conversations at all levels. - Move easily between big picture thinking and managing relevant detail. - Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. - Develop specialised expertise in one or more areas. - Advise stakeholders on relevant technical issues for their business area. - Navigate the complexities of global teams and engagements. - Build trust with teams and stakeholders through open and honest conversation. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 6 year(s) of progressive roles managing IT architecture and engineering designs and domains. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming Preferred Knowledge/Skills : Demonstrates intimate abilities and/or a proven record of success as a team leader in making IT design recommendations, including the following areas: Working in Architectural design and application delivery; Evaluating Software Development Lifecycles and methodologies including agile, scrum, iterative and waterfall, using blended resources; Displaying robust analytical thinking skills with the ability to identify, debug and resolve technical issues and Lean IT principles and data driven approaches; Working with Protection of intellectual property and disaster recovery planning; Working with adherence to SDLC, COBIT, CMMI, PMM4, and ITIL; Displaying Architectural domain knowledge including cloud application architecture and container-based deployment; and, Interpreting and translating goals into technical specifications, delivering thought leadership of specific technologies and driving technology change. Demonstrates intimate abilities and/or a proven record of success as a team leader in strategic IT including the following areas: Leveraging business and domain acumen to interpret and translate architecture plans to business plans; Supervising and establishing delivery of project initiatives; Building trusting and influential relationships and engaging with vendors and third parties as appropriate; Collaborating with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards; Working independently to evaluate and make strategic decisions that will address specific technology design needs;-Participating in the development of thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities; Researching and evaluating emerging technologies and novel approaches in order to make recommendations to enhance business processes and/or create a competitive advantage; -Collaborating with multidisciplinary teams in resolving complex technical issues; Providing design guidance that follows the enterprise architecture vision and adheres to applicable application technology guidelines; Mitigating the impact of technical design to security, performance and data privacy; Participating in application solutions including assisting with planning and architectural design, development, resolution of technical issues and application rationalization; Displaying initiative and an ability to lead others; Providing coaching and technical mentoring; and, Learning rapidly and continuously taking advantage of new technologies, concepts and business models; demonstrating a history of staying current in emerging technology trends. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Enterprise Architect Practice Lead Sr. Manager-
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwC's capabilities to appropriately serve all client needs. As part of the team, you'll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwC's business needs. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Take action to ensure everyone has a voice, inviting opinion from all. - Establish the root causes of issues and tackle them, rather than just the symptoms. - Initiate open and honest coaching conversations at all levels. - Move easily between big picture thinking and managing relevant detail. - Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. - Develop specialised expertise in one or more areas. - Advise stakeholders on relevant technical issues for their business area. - Navigate the complexities of global teams and engagements. - Build trust with teams and stakeholders through open and honest conversation. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 6 year(s) of progressive roles managing IT project planning, delivery, and execution using Agile methodology. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Knowledge/Skills : Demonstrates intimate abilities and/or a proven record of success as a team leader, including: Defining and building communities of practice; Building and implementing career paths and goals for Enterprise Architecture Practice; Creating curriculum for staff growth; Managing Enterprise Architecture content; Publishing Enterprise Architecture content; Publicizing Enterprise Architecture; Communicating effectively with senior leadership (Managing Directors); Helping to define and lead POVs through governance process; Defining standard deliverables and templates for POV, designs, etc.; Creating and maintaining deliverable and Enterprise Architecture Tool asset library; and, Working knowledge of basic Cyber Security awareness and exposure. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Global IT Program Director
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Policy, Strategy, and Leadership - Practice Support team provides strategic oversight, manages operations, and develops policies for all aspects of PwC's Information Technology team. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Arrange appropriate assignments and experiences to support others' learning and development. - Seek out different ways to use current and relevant technological advances. - Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. - Deploy methods to keep up with, and stay ahead of, new developments and ideas. - Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. - Drive and take ownership for developing networks that help deliver what is best for stakeholders. - Proactively manage stakeholders to create positive outcomes for all parties. - Uphold the firm's code of ethics and business conduct. The IT Programme Leader delivers IT global programmes and services in accordance with Global IT processes & governance for project and operational targets. Supports Business Programme Leaders in managing the solution life cycle with a team of Solution Architects, Business Analysts & Development resources and Service operations. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 8 year(s) of progressive roles leading IT transformation that include operations, policy, and business strategy. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Preferred Knowledge/Skills : Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Delivering change management strategies and IT transformation initiatives along with considerable operational experience in applying these; Working in a global organisation and an understanding of cross cultural communications issues; Developing and managing an operating budget that supports agreed-upon goals and service levels; Managing Service Level Agreements (SLAs) and the development of dashboard reporting, usage statistics, administrator actions and other service-relevant data; Implementing the delivery or directing the delivery of work in the areas of Enterprise Architecture, PMO, Communications & Change Management and Portfolio and Investment Management; and, Responding to staff questions/comments to Leadership and drive strategy. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Collaborating and influencing stakeholders to meet their specific business requirements; Identifying business issues and liaise with relevant IT leaders to maintain alignment between the IT initiatives and the current and future direction of the firm; Understanding Direct Account Management services for an assigned initiative, cluster or subset of territories on behalf of local or global IT to optimise customer service satisfaction levels; Utilizing technical security operations and information security standards, such as the ISO 27001 information security standard; Building effective relationships with key stakeholders including Territory Senior Partners, local IT leadership and other customers as appropriate; Communicating agreed Service Level Agreements (SLAs) and conduct investigations or analysis on variations from expected performance levels; Seeking opportunities for improvement within role, processes, team and the IT organisation as a whole continuously; Driving continuous service improvements for the customer and end user experiences, influencing others internally and externally through both direct and indirect reports; Displaying customer focus background with commercial awareness and strategic thinking capability; and, Providing high levels of customer service to IT users in a large organisation. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Risk & Compliance Service Manager
PricewaterhouseCoopers A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhances security of internal information and protect our firms intellectual assets. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Pursue opportunities to develop existing and new skills outside of your comfort zone. - Act to resolve issues which prevent effective team working, even during times of change and uncertainty. - Coach others and encourage them to take ownership of their development. - Analyse complex ideas or proposals and build a range of meaningful recommendations. - Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. - Address sub-standard work or work that does not meet firm's/client's expectations. - Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. - Manage a variety of viewpoints to build consensus and create positive outcomes for all parties - Focus on building trusted relationships. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 4 year(s) of progressive professional roles involving information security and/or IT management. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Knowledge/Skills : Demonstrates intimate-level knowledge of: - Service management principles or technical domain related to Service Management that is applied in the context of a broader understanding of the functional area and related systems and processes; - Contributing to the development of new subject matter or technical domain knowledge base; - Resolving complex problems by continuously applying significant independent judgment and by collaborating with others; - Creating service management workflow for the integration and onboarding of security technologies; - Designing, defining, refining, and documenting the end-to-end service capability; - Proposing and implementing metrics, key performance indicators (KPIs), and reporting that supports effective decision-making surrounding security technology when operating in a live environment; - Iterative measurement of operational performance and progress towards the PwC service mission; and, - Budget management across a portfolio of security services. Demonstrates intimate-level abilities with, and a proven record of success in: - Transitioning, maintaining, or using Security Technologies such as Security Incident and Event Management (SIEM), Endpoint protection, Data Loss Prevention, Forensic tools; - Understanding of security technology operational industry standards; - Contributing to a central technology service organization; - Navigating a matrix organization; and, - Collaborating with multiple stakeholders across functional and technical skillsets. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Senior Systems Engineer - Linux/Puppet
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Computer Operations team provides customer, Information Technology data centre, and application support to ensure end to end quality of our Information Technology operations. As part of our team, you'll help enhance our operations quality, work across all Information Technology operational functions, and coordinate with service stakeholders to deliver high quality services. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Take action to ensure everyone has a voice, inviting opinion from all. Establish the root causes of issues and tackle them, rather than just the symptoms. Initiate open and honest coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Develop specialised expertise in one or more areas. Advise stakeholders on relevant technical issues for their business area. Navigate the complexities of global teams and engagements. Build trust with teams and stakeholders through open and honest conversation. Uphold the firm's code of ethics and business conduct. The Puppet Lead will be a member of the Global Hosting Services (GHS) Infrastructure Operations team and have extensive DevOps experience in various configuration management platforms.This person will be responsible for the maintenance and overall integrity of the platform to establish it is always available and operating at maximum efficiency. The Puppet Lead will also be the primary interface between the GHS Operations Team and the varied Firm (PwC) teams that rely on the solution. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 6 year(s) experience in managing enterprise wide large scale IT infrastructure operations at a Manager level or above Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Certification(s) Preferred : Puppet Certification, Microsoft Certified Professional, Linux Certification, ITIL certification Preferred Knowledge/Skills : Demonstrates intimate abilities and or/proven record of success as a Manager in the following areas: Demonstrating the ability to write Puppet manifest files (ruby) and understand/modify existing manifests from other developers; Possessing knowledge of Puppet backend infrastructure (MoM, DB, CM), and all facets of console administration; Understanding of and commitment to ITIL processes and standards and SDLC stages; Establishing that Puppet is always available and reliable and able to support Global Hosting Services (GHS) SLAs; Establishing that adequate Puppet capacity, licenses and performance is available to meet projected demand while balancing cost against recovery; Working with third-party service providers to establish quality and consistent delivery of service to published SLAs; Working with Asset and Configuration Management across the Global Hosting Service; Maintaining compliance with Change Control Processes and adhering to standards and documentation; Monitoring Service Desk systems (ServiceNow) and responding to issues that have been escalated to the GHS that are Puppet or configuration related; Working with other GHS Operations teams to establish an IT Continuity plan for Puppet and that it is tested annually; Collatingdata and distributing daily and monthly operational reports as required; Taking responsibility for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Management System (ISMS), including but not limited to the Information Security Policy (ISP); Creating, adopting and staying compliant with all processes and procedures relating to server technology and facilities to maintain certifications such as SOC-2 and BSI 27001; Performing all related job functions following established processes and procedures in order to preserve the confidentiality of information hosted and managed by the PwC IT Service Co from unauthorized disclosure; Protecting the integrity of information hosted and managed by the PwC IT Service Co. from unauthorized or accidental modification, and protecting the accuracy and completeness of this information; and, Reporting any (known or suspected) breach in information security or policies. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Branch Manager II
United Rentals As Branch Manager at United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and drivers. You'll ensure enthusiastic and informed customer service. And you will build a profitable location with your business and management skills, ambition and competitive spirit. Sound challenging and fun? Consider getting on the management track at United Rentals, the largest equipment rental company in the world. We'll provide the tools, the technology and the support you need to do the job right. You'll be proud of your employees, your branch and the work we all do in providing the equipment that helps build our communities. Requirements * Bachelor's degree or equivalent experience * 5+ years of successful business management experience at a branch or other individual profit center, with profit and loss responsibility * 1+ years of supervisory experience and proven sales and customer service success * Proficient computer skills and experience using Microsoft Office * Effective leadership, motivational, organizational and communication skills * Valid driver's license with acceptable driving record What's in it for you? Best in class benefits package which includes medical, dental & vision, 401(k) or RRSP, DPSP, paid time off, comprehensive training and development, and career growth opportunities. United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Professional Diversity Network Miami, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Sales Associate (SmileGuide), Part Time
SmileDirectClub US-FL-Fort Lauderdale Job ID: 2019-9117 Category: Sales Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success, based on business needs Qualifications It would really make us SMILE if you have... Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience Weekend availability How we make you SMILE... Competitive compensation starting from $18 per hour based upon sales/customer service experience Potential bonus opportunity based on sales and conversion metrics 30+ hour work weeks Health, Dental and Vision Insurance 401K Contribution with matching 3 weeks of Paid Time Off to all full-time team members Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here.
Professional Diversity Network Fort Lauderdale, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Inside Sales
Vantagepoint AI, LLC Sales • Wesley Chapel, Florida We are looking for world class closers to join our Inside Sales team. If you like the sound of controlling your own income and working in a collaborative team environment with ongoing support and training, Vantagepoint ai might be a great fit for you. We offer a generous base salary, uncapped commissions AND the ability to increase your base with consistent performance all in a fast-paced, high energy environment. First year reps can make $80K-$100K and our superstars make $100K+. What you will be selling: This is your opportunity to sell cutting edge, innovative, high-tech artificial intelligence software to people who trade in the financial markets. You will be offering individual traders the software they need to take their results in the financial markets to the next level. Who we are: Our company, founded in 1979 by a trading pioneer and software inventor, is widely regarded within the financial technology industry due to our innovations that apply artificial intelligence to financial markets. Our product discovers hidden patterns and relationships between markets to formulate incredibly accurate price forecasts. This is a very exciting time to join our growing company and be part of the advancements we're making with this technology. For more information on our product, visit www.vantagepointsoftware.com . Who we are looking for: We are seeking sales minded, confident, energetic, and persistent Inside Sales Professionals who possess an internal motivation to excel. If this describes you, even if you have no previous financial market experience, you are still encouraged to apply. Historically we have found new employees to be successful from an array of industry backgrounds ranging from Hospitality to Financial Advising to Client Support with Up-Selling responsibilities. There is no cold calling involved (warm leads are provided). -Must have the desire and talent to succeed -Must have a positive, winning attitude -Must enjoy "the close" -Must be personable and persistent -Must be articulate and able to think on your feet -Must be Self-motivated, always seeking to improve and grow -Can work well in teams and encourage those around them to be their best Education Requirements: Minimum High School / GED completion. College credits or Degree is preferred. Outstanding Benefits and Perks: - We support you with training and continual coaching to promote your success - 100% Paid Health and Dental Insurance. - Complimentary Meals to Show our Appreciation. - Social Events and Trips Including Families throughout the Year. - Sales Contest and Spiffs to Earn Cash and Prizes. - Comfortable Business Casual Dress. - No nights or weekends. Hear more about our culture and apply at www.FindTampaJobs.com . https://www.greatplacetowork.com/certified-company/7015467 PM18
Professional Diversity Network Wesley Chapel, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Senior Inside Sales Executive
Vantagepoint AI, LLC Sales • Wesley Chapel, Florida Senior Inside Sales Executives, looking for a legitimate 6 Figure Sales Career? If your current paycheck doesn't match your skills, work ethic, and loyalty... It's time for a change! Come join a team of highly paid, highly skilled professional closers who are making $100K+ per year with a 40-year-old family owned company that has been nationally certified as Best Places to work. Our team of winners enjoy a great work life balance, incredible benefits, and a positive, family environment. If you are looking for security in a career that will allow you to elevate yourself to the next level, Vantagepoint ai could be the opportunity you have always imagined but never found. Artificial Intelligence is changing the world as we know it, and Vantagepoint ai has been pioneering the application of AI in the Stock Market for nearly 30 years. To find out how Vantagepoint ai is Empowering Traders Daily and changing lives all over the world, visit www.vantagepointsoftware.com Don't sell yourself short. Join a team of winners who are at the forefront of Innovation and technology... Take the first step... Apply Now! Outstanding Benefits and Perks: Generous Base Salary Un-Capped Commissions Paid Monthly 100% Paid Employee Healthcare and Dental Paid Training and continual coaching to promote your success Career Advancement Job Security Complimentary Meals to Show our Appreciation Social Events and Trips Including Families throughout the Year Sales Contest and Spiffs to Earn Cash and Prizes Comfortable Business Casual Dress No nights or weekends Learn more about our culture at: www.FindTampaJobs.com PM18
Professional Diversity Network Wesley Chapel, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Assistant Store Manager Trainee
Walgreens Responsibilities Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Port Orange, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
HERO Assistant Store Manager Trainee (Military and Veterans)
Walgreens Responsibilities HERO Program Summary The Walgreens HERO Program keeps our nation's heroes in mind - with an opportunity for veterans to transition their leadership experience into the civilian world. Through this program, participants start on a path to store management, while pursuing a bachelor's degree through Southern New Hampshire University (or other schools), all to help you achieve your long-term career goals. Through this program, you'll receive the support from senior leadership, as well as on-the-job mentorship, guiding you through our award-winning LEAP Program. LEAP fully prepares you to Lead, Engage, Advance, and Perform as a Walgreens Assistant Store Manager. Program Requirements: At least 6 months military experience **If you do not meet the eligibility requirements for the HERO Program, we encourage you to apply to our open non-Hero Program Shift Lead and/or Assistant Store Manager Trainee opportunities. Job Objectives Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager. Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completes Drug Store Management training program during specified timeframe. Job Responsibilities Customer Experience Monitors and analyzes the customer service provided by team members. Offers feedback and coaching. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Receives exposure to analysis of financial and performance data for the store, pharmacy and clinic. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management Supervises team members by assigning tasks, setting expectations, and providing feedback. Ensures training of team members; provides coaching and mentoring. Issues constructive discipline and makes discipline recommendations. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders. Follows performance improvement plans offered by Store Manager and District Manager. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy and management, seeking best practices. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Assists Store Manager in planning and attending community events.
Professional Diversity Network Tallahassee, FL, USA Full-Time

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