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620 jobs found

TravelClick, Inc.
Dec 11, 2019
Customer Care Specialist/Technical Support US-FL-Orlando Job ID 2019-2890 Featured
Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Available positions: 1 Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process:   https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Dec 11, 2019
Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg Job ID 2019-3208 Featured
 Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg   Job ID  2019-3208 The Digital Media Campaign Manager (Digital MCM) is a client-facing role responsible for managing the overall health of their client portfolio by focusing on maximizing ROAS for the client and maximizing TravelClick profitability. In partnering with the Ad Operations team, they work with the client from creation of the Digital Media Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. The Digital MCM will have excellent client communication skills and be responsible for guiding the client experience through various milestones. This individual must have a strong understanding of Paid Search, Paid Display, and Paid Social, relying on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.   The Digital Media Campaign Manager plays a crucial role in proactive campaign management and must have an in-depth understanding of the client’s property and marketplace to maximize returns for their client base.  They will be responsible for collaborating with internal groups as well as incorporating all TravelClick products (BI & Res) in the management strategy to holistically achieve the client’s goals. This individual must strive to provide the highest quality of work in the quickest, most cost-effective manner. Responsibilities Develop in-depth understanding of client needs and establish a cohesive, trusting relationship Research and develop strategy and digital media plans for clients; identify target audience; recommend budgets and ideal media channels Write and deliver digital media plans to Sales Conduct conference calls with client regarding digital campaign performance and recommended modifications for improved campaign performance Collaborate with internal partners to manage projects and pace through establishing rapport and deadlines; ensure all best practices are being implemented Manage client onboarding and renewal process Draft ad copy and present to client for approval Initiate campaign set-up and workflow for tracking tags  Manage creative development and client approval process  Establish deadlines for various components in order to achieve the completed projects by designated due date Ensure all new and renewal campaigns launch and quality SLAs are met Collaborate with Advertising Operations to develop optimization strategies and detail changes Provide analysis and commentary for client reports Reallocation of cross-channel budgets Pitch new products and increases in budget to existing clients Remain up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers and web sites, and assessing the potential impact of industry events/trends on the client's business Manage digital media campaigns for clients with a proactive, detailed, strategic and analytical approach  Own the development and continued upkeep of client strategy throughout the lifecycle of  digital media campaigns Other duties as assigned  Key Performance Indicators (KPI’s) to monitor success: Campaign ROAS Campaign profitability Campaign pacing Renewal Rate Upsell /Cross Sell; Maximizing the number of TC Products utilized by client for a holistic experience Basic Qualifications Basic Qualifications   High School Diploma/GED required 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through either Paid Search, Paid Social, Paid Display, Programmatic or Email Marketing) 1+ years in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time Additional Characteristics Bachelor’s Degree Experience in Google Analytics and Google AdWords 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through Display Remarketing and TripAdvisor) 1+ years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills Knowledge and experience working with ad tags, basic HTML and rich media Media experience in the Hospitality industry a major advantage Ability to evaluate data trends, understand and evaluate budget/results, upsells, ROAS, margins and KPIs and other numeric data effectively Ability to professionally represent TravelClick at client meetings and on conference calls  Excellent interpersonal skills that encourage team cooperation, promote enthusiasm, and both demonstrate and motivate strategic thinking  Focused on team outcomes rather than individual success Ability to effectively influence key internal partners at all levels within the organization Strong copy writing skills and ability to communicate within guidelines Strong focus on outcomes; has initiative to drive results for excellent campaigns Big picture mindset that takes advantage of opportunities in order to help provide excellent service to clients Proficient in MS Office, with an expertise in MS Excel and PowerPoint Excellent oral and written communication skills  Click on link below to be directed to our website for your application process:  https://careers-travelclick.icims.com/jobs/3208/digital-media-campaign-manager---january-2019/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. FL-Orlando | US-IL-Schaumburg Full-Time
TravelClick, Inc.
Dec 11, 2019
Inside Sales Representative Job Locations US-FL-Orlando Job ID 2019-3396 Featured
nside Sales Representative Job Locations US-FL-Orlando Job ID    2019-3396  Category Sales & Business Development Overview The successful Inside Sales Representative will be a hardworking and creative self-starter, with a proven track record in sales. The Inside Sales Representative will be responsible for prospecting & qualifying leads, consulting with clients, pitching new business, and closing sales across all TravelClick product lines. Additionally, he or she will be responsible for understanding need-based sales opportunity in an assigned portfolio and collaborating closely with Sales & Product groups across the organization to leverage relationships built in a matrixed industry to the best of their advantage to complete the sales process. Lastly, the successful candidate must provide accurate daily, weekly and monthly sales forecasts to management. Responsibilities Prospecting and lead generation for TravelClick solutions to hotel clients, including, independent boutique hotels, management companies, and/or branded properties In-depth discovery of customer needs to qualify and provide custom solutions to meet those needs Relationship building and cultivating Collaborating across sales teams and internal partners to drive sales process forward Outside-the-box thinking to develop new and unique sales tactics Phone-based selling to include online presentations and product demos Basic Qualifications Basic Qualifications   HS Diploma/GED required Knowledge of Microsoft Office Additional Characteristics Bachelor’s degree preferred 3+ years of sales experience Proven track record of sales performance in inside or outside sales, or a top performer in university setting Superior communicator Salesforce knowledge is a plus You are a Doer: You have a focused, “hunter” mentality to find, solicit, and drive new business to the company Credibility is earned at TravelClick through superior execution and getting things done You can get into the details and deliver results under highest expectations of time and quality Being practical and outcome-oriented are highly valued at TravelClick and lead to big wins Your organizational and multi-tasking skills are exceptional Be ready to get hands-on with all aspects of the daily needs You are Self-Motivated: You are always looking to learn more, learn new ways to accomplish and reach your goals Efficient time-management to focus on activities that grow pipeline and revenue is a must You can work independently, and you are also a motivated member of a team with a contagious, positive attitude You thrive in a fast-paced environment You take responsibility for your actions and outcomes You are Customer & Solution-Centric: You have the flexibility to think outside and inside the box You can put yourself in your customers’ shoes and have the ability to empathize with their hotelier-specific needs Grasping hotel-industry concepts and conveying how TravelClick solutions will help a customer win is a must You can foresee and identify needs of the customer and can translate those hotel-specific needs into actionable, product solutions You are a collaborator: There is no room for “I” at TravelClick. Every role and individual is in the organization to drive success for our customers You build trust across the organization by being a good listener and putting your acquired knowledge to effective use You know how to use the tools you are given to be successful You must be persuasive, confident, present well and communicate clearly and effectively to upper management, internal departments and customers You are willing to adjust course when appropriate new ideas, objections or feedback is raised You love working with people Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2117/inside-sales-representative/job LI-ER1 EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
Exostrategies
Dec 03, 2019
Systems Engineer-Orlando, FL Featured
General Position Description:  The MBSE Engineer position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The MBSE Engineer will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the Model Based Systems Engineering (MBSE) model based on the SCARS system and its integration into simulators by location Develop and sustain the required MBSE requirements, analysis and products to support innovative architectural analysis, validation and integration of numerous systems and effective business management decisions Work with local and globally distributed program teams to collect data from various sources and formats, such as XMI, to develop MBSE artifacts Ensure MBSE quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Model Based Systems for verification and validation of IT related systems Strong background with Unified Modeling Language (UML) 2.0+; Systems Modeling Language (SysML) 1.3+ using common tools such as Sparx EA, MagicDraw, or other similar engineering tools Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Exostrategies
Dec 03, 2019
Senior Enterprise Architect-Orlando, FL Featured
General Position Description:  The Senior Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Senior Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Lead technical team for short and long duration EA projects Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 7+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to lead and manage small technical teams with limited oversight Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Exostrategies
Dec 03, 2019
Enterprise Architect-Orlando, FL Featured
General Position Description:  The Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Field Position Naples, FL IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Naples, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2396 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Naples, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Fort Myers, FL Field Position - IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Fort Myers, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2397 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Fort Myers, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Distribution Line Engineer/Specialist Office Location Palm Beach Gardens, Florida Featured
ENERCON is currently seeking an experienced Distribution Line Engineer in our Palm Beach Gardens, FL office.  This is a unique and challenging opportunity to increase revenue through design, improve customer satisfaction and be a well rounded individual representative of our reputation as a leader in the Engineering Construction industry.  The individual selected for this position will have a broad understanding of Power Delivery and a sense of urgency to see projects through to successful completion. Responsibilities:  Knowledge of electrical distribution system design engineering standards, practices and regulatory requirements. Problem identification and resolution. Review of completed designs and design products to ensure compliance with client, industry and regulatory requirements. Review of design products to ensure compliance with quality and consistency expectations. Ability to apply client, industry and regulatory standards and requirements to existing distribution system components. Ability to effectively communicate with internal, client and regulatory counterparts. Ability to maintain production in a changing environment. Ability to pass a pre-employment and randon drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Ability to travel up to 20-25% of the time to client sites (expected to travel at least one time per month) for project and or marketing meetings. As a qualified candidate, you will have the above experience and meet the below requirements: 3+ Years of Distribution Engineering experience.  BS Degree or equivalent education and experience Electrical Distribution System experience Knowledge of NESC and other applicable codes and standards Strong computer and communication skills. Willingness to learn and operate client provided programs and systems. We do not sponsor employees for work authorization in the U.S for this position CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2290 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Palm Beach Gardens, Florida Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
Stress Engineer Engineering Orange Park, FL Featured
Andromeda Systems Incorporated (ASI) is hiring experienced aircraft structural engineers capable of detailed stress analysis to support US DoD projects in Orange Park, FL.   ASI Advantages:   Compressed and flexible work schedules Ability to work from home Diverse projects supporting multiple platforms Opportunity to use a wide range of skills and grow capabilities Fantastic co-workers and customers in a strong team environment   Responsibilities : Develop complex repairs and prepare static strength/fatigue analysis of engineering repair dispositions for nonconforming aircraft structure Perform analyses with hand calculations using OEM & DoD stress methods and industry standards Utilize Finite Element Software pre and post processors such as Nastran/Patran and Femap Produce reports to demonstrate that the design satisfies all relevant design requirements Provide technical direction and oversight to less experienced engineers Provide project management for projects of low to medium complexity including establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources Rely on experience and judgement to plan and accomplish goals Utilize a wide degree of creativity and latitude in daily activities   Required Qualifications:   Bachelor’s or Master’s Degree in Engineering Mechanical or Aerospace preferred 4-10+ years of work experience in a related field Familiar with maintenance and repair practices used in the aerospace industry Familiar with a variety of the field’s concepts, practices, and procedures Strong working knowledge of aircraft static strength analysis methods, finite element analysis, and strain life fatigue methods Self-motivated Strong communication and interpersonal skills Capable of working independently   Preferred Qualifications:   10+ years of experience in MRB Stress Familiarity with Femap and AutoCAD Experience with NAVAIR engineering and reporting procedures   Work Authorization/Security Clearance:   Must be a U.S. Citizen and qualify for Secret Clearance About Andromeda Systems Incorporated   ASI provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce lifecycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   For more information about this and other open positions, please visit our website at www.androsysinc.com.   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Andromeda Systems Incorporated Orange Park, FL Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
MRB Stress/Structures Engineer Orange Park, FL Featured
Andromeda Systems Incorporated (ASI) has exciting opportunities for experienced aircraft MRB Stress/Structural Engineers capable of performing MRB repairs with substantiation and stress analysis to support US DoD projects in Orange Park, FL.   ASI Advantages:   Compressed and flexible work schedules Ability to work from home Diverse projects supporting multiple platforms Opportunity to use a wide range of skills and grow capabilities Fantastic co-workers and customers in a strong team environment   Responsibilities:   Provide liaison/MRB engineering assistance in support of DoD platforms Develop repairs and prepare static strength/fatigue analysis of engineering repair dispositions for nonconforming aircraft structure Provide repair guidance to artisans and physically inspect aircraft nonconforming structure Produce reports to demonstrate that the design satisfies all relevant design requirements Provide technical direction and oversight to less experienced engineers Rely on experience and judgement to plan and accomplish goals Utilize a wide degree of creativity and latitude in daily activities   Requirements:   Bachelor’s or master’s degree in Engineering Mechanical or Aerospace preferred 5+ years of work experience as a liaison, MRB stress, or stress engineer Familiar with maintenance and repair practices used in the aerospace industry Familiar with a variety of the field’s concepts, practices, and procedures Strong working knowledge of aircraft static strength analysis methods Effective communication skills Self-motivated Capable of working independently   Preferred Qualifications:   10+ years of experience in MRB Stress Experience with NAVAIR engineering and reporting procedures   Work Authorization/Security Clearance:   Must be a U.S. Citizen and qualify for Secret Clearance About Andromeda Systems Incorporated   ASI provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce lifecycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   For more information about this and other open positions, please visit our website at www.androsysinc.com.   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Andromeda Systems Incorporated Orange Park, FL Full-Time
WGI
Dec 12, 2019
Senior Project Engineer - Transportation/Roadway
At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. WGI prides its reputation as one of the nation's top consulting firms -- and our awards support our beliefs. We strive to stay ahead of the curve investing in the latest tools and technology. We are always looking for remarkable individuals to join our team and help expand our visionary approach. If you think you are an innovative team-player and want to shape your community, join our WGI team today! We are seeking a  Senior Project Engineer  with  5  to  10  years of professional experience to be part of our  Transportation  team in our  Tampa   office. In this position you will assist in the development of transportation design projects for clients such as FDOT and municipalities.  A strong background in Florida DOT design policies and procedures is preferred. The candidate will work in a fast-paced engineering environment where projects may be derived from a number of delivery methods including conventional publicly bid projects and design build. Over the last two decades, WGI has delivered a variety of transportation projects including some of the largest and most complex interstate projects in the state of Florida.  As a firm we continue to grow and look forward to the opportunity to add engineers who are eager to work on exciting projects and grow professionally, themselves. Day to Day Responsibilities: Oversee engineering designs including geometric alignments, profiles, cross sections, construction and maintenance of traffic details.  Oversee the creation of engineering documents including Typical Section Packages, Pavement Design Reports, and Variation/Exception Reports. Perform advanced Microstation/GEOPAK/Open Roads processes. Internally manage a team of up to 4 engineers developing plans, calculations and specifications. Coordinate plans, calculations and specifications amongst multi-discipline engineering teams. Perform internal Quality Control to ensure designs, plans and calculations are complete and accurate. Organize and coordinate a variety of project administrative duties including client communication and maintaining the project's financial progress. Participate in business development activities, assisting in the creation of letters of response and technical proposals/presentations. Job Qualifications Requirement: Bachelor's Degree in engineering from an accredited four-year college. Florida Professional Engineering Registration Proficiency in advanced Microstation/GEOPAK/Open Roads processes. Experience with 3D Corridor Modeling a strong plus. Drainage design is a plus Strong knowledge of FDOT plans preparation criteria and design standards. Knowledge of other transportation disciplines and their relationship to roadway design.  Strong work ethic and ability to organize and manage small to medium sized engineering design teams. Exceptional verbal communication and technical writing skills. Ability to train and mentor entry level and junior staff. If you have what it takes to join our growing organization and want to be part of a dedicated team, please submit your resume for review by our Talent Acquisition Team. WGI provides a competitive salary, excellent benefits, and an outstanding work environment.  EOE For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://wantmangroup.hirecentric.com/jobs/169972-37207.html
WGI Tampa, FL, USA Full-Time
WGI
Dec 12, 2019
Civil Engineering Designer - Tampa, FL
At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. WGI prides its reputation as one of the nation's top consulting firms -- and our awards support our beliefs. We strive to stay ahead of the curve investing in the latest tools and technology. We are always looking for remarkable individuals to join our team and help expand our visionary approach. If you think you are an innovative team-player and want to shape your community, join our WGI team today! We are seeking a   Designer with 4+ years   of professional experience to be part of our   Civil Engineering team in our Tampa office. In this position you will assist in the preparation of land development and municipal design projects for local clients such as state, county and local governments as well as private clients or land developers. The candidate will work in a fast-paced engineering environment where projects may range from large scale multi-year municipal programs to single family housing or commercial developments. Over the last two decades, WGI has been involved in some of Florida's largest and most complex projects. As a firm we continue to grow and look forward to the opportunity to add talented designers who are eager to work on exciting projects and grow professionally, themselves.   Responsibilities: Develop engineering designs including plans, profiles, cross sections, paving, grading and utility details; Generate engineering plans using CADD; Perform construction quantity estimates; Cross-train in all civil engineering disciplines including pavement, grading, drainage, water, signing and pavement marking, storm water pollution prevention and maintenance of traffic; Coordinate plans, calculations and specifications amongst multi-discipline engineering teams; Ensure designs, plans and calculations are complete and accurate.   Job Qualifications: Associates or Bachelor's degree in related field or equivalent work-related experience; Proficiency in Civil 3D; Experience with basic production software tools (Word, Excel, PowerPoint); Strong work ethic; Ability to work independently and as an integral part of a project team; Good verbal communication and technical writing skills. If you have what it takes to join our growing organization and want to be part of a dedicated team, please submit your resume for review by our Talent Acquisition Team. WGI provides a competitive salary, excellent benefits, and an outstanding work environment.  EOE For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://wantmangroup.hirecentric.com/jobs/169443-37207.html
WGI Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Program Director
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you'll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Arrange appropriate assignments and experiences to support others' learning and development. Seek out different ways to use current and relevant technological advances. Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. Deploy methods to keep up with, and stay ahead of, new developments and ideas. Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. Drive and take ownership for developing networks that help deliver what is best for stakeholders. Proactively manage stakeholders to create positive outcomes for all parties. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 8 year(s) of progressive roles leading IT project management and strategy development. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Certification(s) Preferred : Project Management Professional (PMP) or Certified Scrum Master (CSM) Preferred Knowledge/Skills : Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in strategic IT including the following areas: -Anticipating and managing leadership expectations and developing effective communication strategies at all levels; -Understanding of application development methodologies and technologies for strategic IT programs; -Using strategic management and delivery methodologies to drive an agile delivery culture to organize, plan and carry out complex assignments; -Bringing together an application delivery strategy that incorporates both delivery and application support, with a focus on prioritized functionality and user experience; and, -Utilizing business skills (i.e. financial, resource, vendor, issue management, etc.) to solve critical and strategic business technology issues. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in delivering strategic major investment development programs including the following areas: -Leading a high performing IT team in a hands-on role, accountable for developing a vision and strategy, establishing direction, aligning people, motivating and inspiring others to achieve that vision and strategy; -Driving strategic problem identification, definition, alternative/option definition, and taking decisive action to achieve program objectives in alignment with organization and firm strategy; -Leading the tactical, financial, and strategic outcomes of the organization based on delivery and operational needs of the program; -Coaching and developing a project team, including staff selection, engagement, development, retention, and performance; -Leading and engaging with high performing, agile delivery teams within a rapidly changing environment with employees, contractors and sourced resources; -Leading highly visible complex strategic program activities, bringing current knowledge and future vision of technology, processes, and industry leading practices as related to business requirements and industry trends; -Leading assigned programs including cost management, schedule management, scope strategic program planning, efficient management, and profitable execution; -Collaborating extensively with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing any risk to the firm; -Providing strategic leadership to the program and other matrixed, functional leadership who are responsible for day-to-day execution of the program while establishing application delivery efforts are focused on the user with continual focus on improving the experience of the application user; and -Maintaining effective relationships and channels of communication with business sponsors and IT leadership including collaborating with senior level staff/partners in other departments and lines of service throughout the firm. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Network Engineer
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimising our information technology capabilities. You'll help PwC understand, plan for, and realise strategic business opportunities in information technology. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities and coach to help deliver results. Develop new ideas and propose innovative solutions to problems. Use a broad range of tools and techniques to extract insights from from current trends in business area. Review your work and that of others for quality, accuracy and relevance. Share relevant thought leadership. Use straightforward communication, in a structured way, when influencing others. Able to read situations and modify behavior to build quality, diverse relationships. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 2 year(s) Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Knowledge/Skills : Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing needs by: Working in a Network support role with multiple data centers, global operations and WAN connectivity; Monitoring overall network performance and taking action to correct deficiencies; Planning, implementing, monitoring and maintaining a data and voice network that consists of Routers, switches, firewalls, Load balancers, SDWAN, Cloud Infrastructure (AWS, Azure, and GCP etc.), Wireless, Remote Access, Voice with Multiple OEM exposure etc; Defining, evaluating, and implementing any design or configuration changes; Installing, configuring, and supporting Network, Security and Voice infrastructure; and, Working with new cutting-edge technologies including Cloud Services, SDWAN etc. Demonstrates thorough abilities and/or a proven record of success in the following areas: Setting up high availability Systems; Having oral and written communication required to communicate complex technical concepts to team members and clients; Helping the Network Operations Team to establish the stable operation of MSH network infrastructure; and, Providing daily and ongoing management and oversight of implementation, installation, training, and service/support of mission critical network infrastructure in conjunction with the application teams, vendors, and business stakeholders as needed. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Integration Software Architect, Senior Manager
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our System Architecture team helps build customisable specific system solutions that enhance PwC's system capabilities to appropriately serve all client needs. As part of the team, you'll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Take action to ensure everyone has a voice, inviting opinion from all. - Establish the root causes of issues and tackle them, rather than just the symptoms. - Initiate open and honest coaching conversations at all levels. - Move easily between big picture thinking and managing relevant detail. - Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. - Develop specialised expertise in one or more areas. - Advise stakeholders on relevant technical issues for their business area. - Navigate the complexities of global teams and engagements. - Build trust with teams and stakeholders through open and honest conversation. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 6 year(s) of progressive roles managing IT architecture and engineering designs and domains. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming Preferred Knowledge/Skills : Demonstrates intimate abilities and/or a proven record of success as a team leader in making IT design recommendations, including the following areas: Working in Architectural design and application delivery; Evaluating Software Development Lifecycles and methodologies including agile, scrum, iterative and waterfall, using blended resources; Displaying robust analytical thinking skills with the ability to identify, debug and resolve technical issues and Lean IT principles and data driven approaches; Working with Protection of intellectual property and disaster recovery planning; Working with adherence to SDLC, COBIT, CMMI, PMM4, and ITIL; Displaying Architectural domain knowledge including cloud application architecture and container-based deployment; and, Interpreting and translating goals into technical specifications, delivering thought leadership of specific technologies and driving technology change. Demonstrates intimate abilities and/or a proven record of success as a team leader in strategic IT including the following areas: Leveraging business and domain acumen to interpret and translate architecture plans to business plans; Supervising and establishing delivery of project initiatives; Building trusting and influential relationships and engaging with vendors and third parties as appropriate; Collaborating with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards; Working independently to evaluate and make strategic decisions that will address specific technology design needs;-Participating in the development of thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities; Researching and evaluating emerging technologies and novel approaches in order to make recommendations to enhance business processes and/or create a competitive advantage; -Collaborating with multidisciplinary teams in resolving complex technical issues; Providing design guidance that follows the enterprise architecture vision and adheres to applicable application technology guidelines; Mitigating the impact of technical design to security, performance and data privacy; Participating in application solutions including assisting with planning and architectural design, development, resolution of technical issues and application rationalization; Displaying initiative and an ability to lead others; Providing coaching and technical mentoring; and, Learning rapidly and continuously taking advantage of new technologies, concepts and business models; demonstrating a history of staying current in emerging technology trends. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Enterprise Architect Practice Lead Sr. Manager-
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwC's capabilities to appropriately serve all client needs. As part of the team, you'll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwC's business needs. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Take action to ensure everyone has a voice, inviting opinion from all. - Establish the root causes of issues and tackle them, rather than just the symptoms. - Initiate open and honest coaching conversations at all levels. - Move easily between big picture thinking and managing relevant detail. - Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. - Develop specialised expertise in one or more areas. - Advise stakeholders on relevant technical issues for their business area. - Navigate the complexities of global teams and engagements. - Build trust with teams and stakeholders through open and honest conversation. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 6 year(s) of progressive roles managing IT project planning, delivery, and execution using Agile methodology. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Knowledge/Skills : Demonstrates intimate abilities and/or a proven record of success as a team leader, including: Defining and building communities of practice; Building and implementing career paths and goals for Enterprise Architecture Practice; Creating curriculum for staff growth; Managing Enterprise Architecture content; Publishing Enterprise Architecture content; Publicizing Enterprise Architecture; Communicating effectively with senior leadership (Managing Directors); Helping to define and lead POVs through governance process; Defining standard deliverables and templates for POV, designs, etc.; Creating and maintaining deliverable and Enterprise Architecture Tool asset library; and, Working knowledge of basic Cyber Security awareness and exposure. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Global IT Program Director
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Policy, Strategy, and Leadership - Practice Support team provides strategic oversight, manages operations, and develops policies for all aspects of PwC's Information Technology team. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Arrange appropriate assignments and experiences to support others' learning and development. - Seek out different ways to use current and relevant technological advances. - Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. - Deploy methods to keep up with, and stay ahead of, new developments and ideas. - Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. - Drive and take ownership for developing networks that help deliver what is best for stakeholders. - Proactively manage stakeholders to create positive outcomes for all parties. - Uphold the firm's code of ethics and business conduct. The IT Programme Leader delivers IT global programmes and services in accordance with Global IT processes & governance for project and operational targets. Supports Business Programme Leaders in managing the solution life cycle with a team of Solution Architects, Business Analysts & Development resources and Service operations. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 8 year(s) of progressive roles leading IT transformation that include operations, policy, and business strategy. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Preferred Knowledge/Skills : Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Delivering change management strategies and IT transformation initiatives along with considerable operational experience in applying these; Working in a global organisation and an understanding of cross cultural communications issues; Developing and managing an operating budget that supports agreed-upon goals and service levels; Managing Service Level Agreements (SLAs) and the development of dashboard reporting, usage statistics, administrator actions and other service-relevant data; Implementing the delivery or directing the delivery of work in the areas of Enterprise Architecture, PMO, Communications & Change Management and Portfolio and Investment Management; and, Responding to staff questions/comments to Leadership and drive strategy. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Collaborating and influencing stakeholders to meet their specific business requirements; Identifying business issues and liaise with relevant IT leaders to maintain alignment between the IT initiatives and the current and future direction of the firm; Understanding Direct Account Management services for an assigned initiative, cluster or subset of territories on behalf of local or global IT to optimise customer service satisfaction levels; Utilizing technical security operations and information security standards, such as the ISO 27001 information security standard; Building effective relationships with key stakeholders including Territory Senior Partners, local IT leadership and other customers as appropriate; Communicating agreed Service Level Agreements (SLAs) and conduct investigations or analysis on variations from expected performance levels; Seeking opportunities for improvement within role, processes, team and the IT organisation as a whole continuously; Driving continuous service improvements for the customer and end user experiences, influencing others internally and externally through both direct and indirect reports; Displaying customer focus background with commercial awareness and strategic thinking capability; and, Providing high levels of customer service to IT users in a large organisation. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Risk & Compliance Service Manager
PricewaterhouseCoopers A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhances security of internal information and protect our firms intellectual assets. To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Pursue opportunities to develop existing and new skills outside of your comfort zone. - Act to resolve issues which prevent effective team working, even during times of change and uncertainty. - Coach others and encourage them to take ownership of their development. - Analyse complex ideas or proposals and build a range of meaningful recommendations. - Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. - Address sub-standard work or work that does not meet firm's/client's expectations. - Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. - Manage a variety of viewpoints to build consensus and create positive outcomes for all parties - Focus on building trusted relationships. - Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 4 year(s) of progressive professional roles involving information security and/or IT management. Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Knowledge/Skills : Demonstrates intimate-level knowledge of: - Service management principles or technical domain related to Service Management that is applied in the context of a broader understanding of the functional area and related systems and processes; - Contributing to the development of new subject matter or technical domain knowledge base; - Resolving complex problems by continuously applying significant independent judgment and by collaborating with others; - Creating service management workflow for the integration and onboarding of security technologies; - Designing, defining, refining, and documenting the end-to-end service capability; - Proposing and implementing metrics, key performance indicators (KPIs), and reporting that supports effective decision-making surrounding security technology when operating in a live environment; - Iterative measurement of operational performance and progress towards the PwC service mission; and, - Budget management across a portfolio of security services. Demonstrates intimate-level abilities with, and a proven record of success in: - Transitioning, maintaining, or using Security Technologies such as Security Incident and Event Management (SIEM), Endpoint protection, Data Loss Prevention, Forensic tools; - Understanding of security technology operational industry standards; - Contributing to a central technology service organization; - Navigating a matrix organization; and, - Collaborating with multiple stakeholders across functional and technical skillsets. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 12, 2019
Senior Systems Engineer - Linux/Puppet
PricewaterhouseCoopers A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Computer Operations team provides customer, Information Technology data centre, and application support to ensure end to end quality of our Information Technology operations. As part of our team, you'll help enhance our operations quality, work across all Information Technology operational functions, and coordinate with service stakeholders to deliver high quality services. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Take action to ensure everyone has a voice, inviting opinion from all. Establish the root causes of issues and tackle them, rather than just the symptoms. Initiate open and honest coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Develop specialised expertise in one or more areas. Advise stakeholders on relevant technical issues for their business area. Navigate the complexities of global teams and engagements. Build trust with teams and stakeholders through open and honest conversation. Uphold the firm's code of ethics and business conduct. The Puppet Lead will be a member of the Global Hosting Services (GHS) Infrastructure Operations team and have extensive DevOps experience in various configuration management platforms.This person will be responsible for the maintenance and overall integrity of the platform to establish it is always available and operating at maximum efficiency. The Puppet Lead will also be the primary interface between the GHS Operations Team and the varied Firm (PwC) teams that rely on the solution. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : High School Diploma Minimum Years of Experience : 6 year(s) experience in managing enterprise wide large scale IT infrastructure operations at a Manager level or above Preferred Qualifications : Degree Preferred : Bachelor Degree Preferred Fields of Study : Information Technology, Computer Systems Analysis, Management Information Systems Certification(s) Preferred : Puppet Certification, Microsoft Certified Professional, Linux Certification, ITIL certification Preferred Knowledge/Skills : Demonstrates intimate abilities and or/proven record of success as a Manager in the following areas: Demonstrating the ability to write Puppet manifest files (ruby) and understand/modify existing manifests from other developers; Possessing knowledge of Puppet backend infrastructure (MoM, DB, CM), and all facets of console administration; Understanding of and commitment to ITIL processes and standards and SDLC stages; Establishing that Puppet is always available and reliable and able to support Global Hosting Services (GHS) SLAs; Establishing that adequate Puppet capacity, licenses and performance is available to meet projected demand while balancing cost against recovery; Working with third-party service providers to establish quality and consistent delivery of service to published SLAs; Working with Asset and Configuration Management across the Global Hosting Service; Maintaining compliance with Change Control Processes and adhering to standards and documentation; Monitoring Service Desk systems (ServiceNow) and responding to issues that have been escalated to the GHS that are Puppet or configuration related; Working with other GHS Operations teams to establish an IT Continuity plan for Puppet and that it is tested annually; Collatingdata and distributing daily and monthly operational reports as required; Taking responsibility for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Management System (ISMS), including but not limited to the Information Security Policy (ISP); Creating, adopting and staying compliant with all processes and procedures relating to server technology and facilities to maintain certifications such as SOC-2 and BSI 27001; Performing all related job functions following established processes and procedures in order to preserve the confidentiality of information hosted and managed by the PwC IT Service Co from unauthorized disclosure; Protecting the integrity of information hosted and managed by the PwC IT Service Co. from unauthorized or accidental modification, and protecting the accuracy and completeness of this information; and, Reporting any (known or suspected) breach in information security or policies. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Professional Diversity Network Tampa, FL, USA Full-Time

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