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TravelClick, Inc.
Dec 11, 2019
Customer Care Specialist/Technical Support US-FL-Orlando Job ID 2019-2890 Featured
Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Available positions: 1 Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process:   https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Dec 11, 2019
Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg Job ID 2019-3208 Featured
 Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg   Job ID  2019-3208 The Digital Media Campaign Manager (Digital MCM) is a client-facing role responsible for managing the overall health of their client portfolio by focusing on maximizing ROAS for the client and maximizing TravelClick profitability. In partnering with the Ad Operations team, they work with the client from creation of the Digital Media Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. The Digital MCM will have excellent client communication skills and be responsible for guiding the client experience through various milestones. This individual must have a strong understanding of Paid Search, Paid Display, and Paid Social, relying on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.   The Digital Media Campaign Manager plays a crucial role in proactive campaign management and must have an in-depth understanding of the client’s property and marketplace to maximize returns for their client base.  They will be responsible for collaborating with internal groups as well as incorporating all TravelClick products (BI & Res) in the management strategy to holistically achieve the client’s goals. This individual must strive to provide the highest quality of work in the quickest, most cost-effective manner. Responsibilities Develop in-depth understanding of client needs and establish a cohesive, trusting relationship Research and develop strategy and digital media plans for clients; identify target audience; recommend budgets and ideal media channels Write and deliver digital media plans to Sales Conduct conference calls with client regarding digital campaign performance and recommended modifications for improved campaign performance Collaborate with internal partners to manage projects and pace through establishing rapport and deadlines; ensure all best practices are being implemented Manage client onboarding and renewal process Draft ad copy and present to client for approval Initiate campaign set-up and workflow for tracking tags  Manage creative development and client approval process  Establish deadlines for various components in order to achieve the completed projects by designated due date Ensure all new and renewal campaigns launch and quality SLAs are met Collaborate with Advertising Operations to develop optimization strategies and detail changes Provide analysis and commentary for client reports Reallocation of cross-channel budgets Pitch new products and increases in budget to existing clients Remain up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers and web sites, and assessing the potential impact of industry events/trends on the client's business Manage digital media campaigns for clients with a proactive, detailed, strategic and analytical approach  Own the development and continued upkeep of client strategy throughout the lifecycle of  digital media campaigns Other duties as assigned  Key Performance Indicators (KPI’s) to monitor success: Campaign ROAS Campaign profitability Campaign pacing Renewal Rate Upsell /Cross Sell; Maximizing the number of TC Products utilized by client for a holistic experience Basic Qualifications Basic Qualifications   High School Diploma/GED required 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through either Paid Search, Paid Social, Paid Display, Programmatic or Email Marketing) 1+ years in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time Additional Characteristics Bachelor’s Degree Experience in Google Analytics and Google AdWords 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through Display Remarketing and TripAdvisor) 1+ years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills Knowledge and experience working with ad tags, basic HTML and rich media Media experience in the Hospitality industry a major advantage Ability to evaluate data trends, understand and evaluate budget/results, upsells, ROAS, margins and KPIs and other numeric data effectively Ability to professionally represent TravelClick at client meetings and on conference calls  Excellent interpersonal skills that encourage team cooperation, promote enthusiasm, and both demonstrate and motivate strategic thinking  Focused on team outcomes rather than individual success Ability to effectively influence key internal partners at all levels within the organization Strong copy writing skills and ability to communicate within guidelines Strong focus on outcomes; has initiative to drive results for excellent campaigns Big picture mindset that takes advantage of opportunities in order to help provide excellent service to clients Proficient in MS Office, with an expertise in MS Excel and PowerPoint Excellent oral and written communication skills  Click on link below to be directed to our website for your application process:  https://careers-travelclick.icims.com/jobs/3208/digital-media-campaign-manager---january-2019/job?mode=job&iis=Job+board&iisn=HIRE+VETERANS EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. FL-Orlando | US-IL-Schaumburg Full-Time
TravelClick, Inc.
Dec 11, 2019
Inside Sales Representative Job Locations US-FL-Orlando Job ID 2019-3396 Featured
nside Sales Representative Job Locations US-FL-Orlando Job ID    2019-3396  Category Sales & Business Development Overview The successful Inside Sales Representative will be a hardworking and creative self-starter, with a proven track record in sales. The Inside Sales Representative will be responsible for prospecting & qualifying leads, consulting with clients, pitching new business, and closing sales across all TravelClick product lines. Additionally, he or she will be responsible for understanding need-based sales opportunity in an assigned portfolio and collaborating closely with Sales & Product groups across the organization to leverage relationships built in a matrixed industry to the best of their advantage to complete the sales process. Lastly, the successful candidate must provide accurate daily, weekly and monthly sales forecasts to management. Responsibilities Prospecting and lead generation for TravelClick solutions to hotel clients, including, independent boutique hotels, management companies, and/or branded properties In-depth discovery of customer needs to qualify and provide custom solutions to meet those needs Relationship building and cultivating Collaborating across sales teams and internal partners to drive sales process forward Outside-the-box thinking to develop new and unique sales tactics Phone-based selling to include online presentations and product demos Basic Qualifications Basic Qualifications   HS Diploma/GED required Knowledge of Microsoft Office Additional Characteristics Bachelor’s degree preferred 3+ years of sales experience Proven track record of sales performance in inside or outside sales, or a top performer in university setting Superior communicator Salesforce knowledge is a plus You are a Doer: You have a focused, “hunter” mentality to find, solicit, and drive new business to the company Credibility is earned at TravelClick through superior execution and getting things done You can get into the details and deliver results under highest expectations of time and quality Being practical and outcome-oriented are highly valued at TravelClick and lead to big wins Your organizational and multi-tasking skills are exceptional Be ready to get hands-on with all aspects of the daily needs You are Self-Motivated: You are always looking to learn more, learn new ways to accomplish and reach your goals Efficient time-management to focus on activities that grow pipeline and revenue is a must You can work independently, and you are also a motivated member of a team with a contagious, positive attitude You thrive in a fast-paced environment You take responsibility for your actions and outcomes You are Customer & Solution-Centric: You have the flexibility to think outside and inside the box You can put yourself in your customers’ shoes and have the ability to empathize with their hotelier-specific needs Grasping hotel-industry concepts and conveying how TravelClick solutions will help a customer win is a must You can foresee and identify needs of the customer and can translate those hotel-specific needs into actionable, product solutions You are a collaborator: There is no room for “I” at TravelClick. Every role and individual is in the organization to drive success for our customers You build trust across the organization by being a good listener and putting your acquired knowledge to effective use You know how to use the tools you are given to be successful You must be persuasive, confident, present well and communicate clearly and effectively to upper management, internal departments and customers You are willing to adjust course when appropriate new ideas, objections or feedback is raised You love working with people Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2117/inside-sales-representative/job LI-ER1 EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
TravelClick, Inc.
Dec 11, 2019
VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Featured
VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Category Customer Experience Overview As a VoicePro Reservation Agent, you will answer incoming calls and provide descriptive information regarding rooms, accommodations, rates, amenities, special packages and guest services, on behalf of properties across The Americas including independent hotels, luxury resorts, and large global brands, all while delivering excellent customer experiences.   Our Reservations Center is an efficient, fast paced, and exciting environment in which you will receive reservation calls from all over the world. This position offers a competitive hourly base rate plus the opportunity to earn $500.00+ per month or more from performance based incentives. New hires are immediately eligible for medical benefits with no waiting period and there are many opportunities to learn and to grow your career with TravelClick!  If you are an outgoing and persuasive person, with experience in customer service or sales roles in hospitality, travel, retail, restaurants, and/or call centers, you will fit in wonderfully among our sales and service driven team.    VoicePro is a 24x7 call center; therefore, we are looking for someone with open availability.  Responsibilities Drive revenue through the selling and up selling of reservations, room types and additional items. Provide quality customer service on every call. Answer customer inquiries, providing professional assistance to potential and existing guests on every call. Provide detailed descriptions of destinations, resort accommodations and products. Provide accurate pricing on all products i.e. accommodations, airline and packages. Suggest products to enhance stay and enjoyment. Up sell products and accommodations whenever possible. Accurately input all data required to complete transactions. Operate multiple computer applications accurately and effectively. Meet and or exceed defined sales goals and targets. Basic Qualifications Basic Qualifications High School Diploma/ GED required 6+ months of experience in Customer Service  Ability to work nights and weekends Additional Characteristics  Bachelor's degree preferred Excellent listener and communicator Proven track record of efficient problem-solving Ability to successfully multitask in fast paced environment using multiple computer applications Proven strong sales, service and closing skills with the ability to overcome objection Background in the travel and trade industry is a plus Experience working is fast paced work environment Hospitality and Service Minded Sales and Service Driven Fluency in another language such as Spanish, Portuguese or French is a plus Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2868/voicepro-reservation-agent/job   EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”
TravelClick, Inc. US-FL-Orlando Full-Time
Exostrategies
Dec 03, 2019
Systems Engineer-Orlando, FL Featured
General Position Description:  The MBSE Engineer position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The MBSE Engineer will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the Model Based Systems Engineering (MBSE) model based on the SCARS system and its integration into simulators by location Develop and sustain the required MBSE requirements, analysis and products to support innovative architectural analysis, validation and integration of numerous systems and effective business management decisions Work with local and globally distributed program teams to collect data from various sources and formats, such as XMI, to develop MBSE artifacts Ensure MBSE quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Model Based Systems for verification and validation of IT related systems Strong background with Unified Modeling Language (UML) 2.0+; Systems Modeling Language (SysML) 1.3+ using common tools such as Sparx EA, MagicDraw, or other similar engineering tools Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Exostrategies
Dec 03, 2019
Senior Enterprise Architect-Orlando, FL Featured
General Position Description:  The Senior Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Senior Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Lead technical team for short and long duration EA projects Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 7+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to lead and manage small technical teams with limited oversight Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Exostrategies
Dec 03, 2019
Enterprise Architect-Orlando, FL Featured
General Position Description:  The Enterprise Architect position represents a unique opportunity to join a ground-breaking effort to transform the Simulator Common Architecture Requirements System (SCARS) for the Air Force Life Cycle Management Center. SCARS is the development of a security enterprise architecture targeted at securing information for 2000+ simulators located across 200+ location. The Enterprise Architect will be a key member of a strong technical team working in conjunction with the program office, prime contractor, and external simulator contractors to develop and manage the global enterprise architecture.   Essential duties and responsibilities will include the following: Collect data to develop the EA based on the DoD Architecture Framework (DoDAF) Develop and sustain the required DoDAF products and fit-for-purpose views as required to support innovative architectural analysis and business management Work with local and globally distributed program teams to collect data and develop EA reports in the appropriate government-selected tool suite Ensure DoDAF quality requirements are met, and identify and implement process improvements to optimize performance and ensure customer satisfaction Integrate EA, project portfolio, and enterprise risk data into innovative decision support products Learn and use Exostrategies’ Architex™ Decision Support Suite   Qualifications: 2+ years of experience developing Enterprise Architectures Strong background with DoDAF 2.0; Unified Profile for DoDAF and MODAF (UPDM) using common tools such as Sparx EA, MagicDraw, or other similar engineering tools. Experience in enterprise risk management and project planning Excellent oral and written communication skills Excellent interpersonal skills to work effectively in a collaborative team environment including senior management, customers, and other business leaders Ability to work and represent Exostrategies with limited local supervision Ability to coordinate and communication directly with customers Ability to travel (as required)   Educational Requirement: Bachelor’s degree from an accredited college in engineering, science, business, or related technical field.
Exostrategies Orlando, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Field Position Naples, FL IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Naples, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2396 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Naples, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Customer Outreach Representative Fort Myers, FL Field Position - IMMEDIATE HIRE Featured
ENERCON Services is currently seeking Customer Outreach Representatives  in the Fort Myers, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust. This  is a  field position  that will require you to be in the field at least 80% of the time.  Responsibilities Making contact with each assigned property owner Build positive relationships with customers Discussing the project and proposed equipment placement with customers/property owners Gaining the customer’s agreement to proceed with the project as planned Acquiring the property owner’s signature on any necessary easements and acknowledgement forms Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures Providing service and customer support during field visits or dispatches Provide service and customer support during field visits or dispatches Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Requirements Associates Degree in Marketing, Business, Communication or related field and minimum of 3 years experience - OR - High School Diploma or GED; and minimum of 5 years experience  English literacy (Bilingual Spanish/Portuguese Preferred) Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications (IE Ipad) Ability to pass a pre-employment and random drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Physical requirements include walking outdoors with exposure to hot, cold, wet, humid or windy conditions caused by the weather We do not sponsor employees for work authorization in the U.S. for this position. The salary range for this position will be $19-$21 per hour. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2397 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Fort Myers, FL, USA Full-Time
Enercon Services, Inc.
Nov 27, 2019
Distribution Line Engineer/Specialist Office Location Palm Beach Gardens, Florida Featured
ENERCON is currently seeking an experienced Distribution Line Engineer in our Palm Beach Gardens, FL office.  This is a unique and challenging opportunity to increase revenue through design, improve customer satisfaction and be a well rounded individual representative of our reputation as a leader in the Engineering Construction industry.  The individual selected for this position will have a broad understanding of Power Delivery and a sense of urgency to see projects through to successful completion. Responsibilities:  Knowledge of electrical distribution system design engineering standards, practices and regulatory requirements. Problem identification and resolution. Review of completed designs and design products to ensure compliance with client, industry and regulatory requirements. Review of design products to ensure compliance with quality and consistency expectations. Ability to apply client, industry and regulatory standards and requirements to existing distribution system components. Ability to effectively communicate with internal, client and regulatory counterparts. Ability to maintain production in a changing environment. Ability to pass a pre-employment and randon drug and alcohol screenings Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies Ability to travel up to 20-25% of the time to client sites (expected to travel at least one time per month) for project and or marketing meetings. As a qualified candidate, you will have the above experience and meet the below requirements: 3+ Years of Distribution Engineering experience.  BS Degree or equivalent education and experience Electrical Distribution System experience Knowledge of NESC and other applicable codes and standards Strong computer and communication skills. Willingness to learn and operate client provided programs and systems. We do not sponsor employees for work authorization in the U.S for this position CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION:  https://cho.tbe.taleo.net/cho02/ats/careers/v2/viewRequisition?org=ENERCON2&cws=37&rid=2290 ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally. ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Enercon Services, Inc. Palm Beach Gardens, Florida Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
Stress Engineer Engineering Orange Park, FL Featured
Andromeda Systems Incorporated (ASI) is hiring experienced aircraft structural engineers capable of detailed stress analysis to support US DoD projects in Orange Park, FL.   ASI Advantages:   Compressed and flexible work schedules Ability to work from home Diverse projects supporting multiple platforms Opportunity to use a wide range of skills and grow capabilities Fantastic co-workers and customers in a strong team environment   Responsibilities : Develop complex repairs and prepare static strength/fatigue analysis of engineering repair dispositions for nonconforming aircraft structure Perform analyses with hand calculations using OEM & DoD stress methods and industry standards Utilize Finite Element Software pre and post processors such as Nastran/Patran and Femap Produce reports to demonstrate that the design satisfies all relevant design requirements Provide technical direction and oversight to less experienced engineers Provide project management for projects of low to medium complexity including establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources Rely on experience and judgement to plan and accomplish goals Utilize a wide degree of creativity and latitude in daily activities   Required Qualifications:   Bachelor’s or Master’s Degree in Engineering Mechanical or Aerospace preferred 4-10+ years of work experience in a related field Familiar with maintenance and repair practices used in the aerospace industry Familiar with a variety of the field’s concepts, practices, and procedures Strong working knowledge of aircraft static strength analysis methods, finite element analysis, and strain life fatigue methods Self-motivated Strong communication and interpersonal skills Capable of working independently   Preferred Qualifications:   10+ years of experience in MRB Stress Familiarity with Femap and AutoCAD Experience with NAVAIR engineering and reporting procedures   Work Authorization/Security Clearance:   Must be a U.S. Citizen and qualify for Secret Clearance About Andromeda Systems Incorporated   ASI provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce lifecycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   For more information about this and other open positions, please visit our website at www.androsysinc.com.   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Andromeda Systems Incorporated Orange Park, FL Full-Time
Andromeda Systems Incorporated
Nov 14, 2019
MRB Stress/Structures Engineer Orange Park, FL Featured
Andromeda Systems Incorporated (ASI) has exciting opportunities for experienced aircraft MRB Stress/Structural Engineers capable of performing MRB repairs with substantiation and stress analysis to support US DoD projects in Orange Park, FL.   ASI Advantages:   Compressed and flexible work schedules Ability to work from home Diverse projects supporting multiple platforms Opportunity to use a wide range of skills and grow capabilities Fantastic co-workers and customers in a strong team environment   Responsibilities:   Provide liaison/MRB engineering assistance in support of DoD platforms Develop repairs and prepare static strength/fatigue analysis of engineering repair dispositions for nonconforming aircraft structure Provide repair guidance to artisans and physically inspect aircraft nonconforming structure Produce reports to demonstrate that the design satisfies all relevant design requirements Provide technical direction and oversight to less experienced engineers Rely on experience and judgement to plan and accomplish goals Utilize a wide degree of creativity and latitude in daily activities   Requirements:   Bachelor’s or master’s degree in Engineering Mechanical or Aerospace preferred 5+ years of work experience as a liaison, MRB stress, or stress engineer Familiar with maintenance and repair practices used in the aerospace industry Familiar with a variety of the field’s concepts, practices, and procedures Strong working knowledge of aircraft static strength analysis methods Effective communication skills Self-motivated Capable of working independently   Preferred Qualifications:   10+ years of experience in MRB Stress Experience with NAVAIR engineering and reporting procedures   Work Authorization/Security Clearance:   Must be a U.S. Citizen and qualify for Secret Clearance About Andromeda Systems Incorporated   ASI provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.   ASI provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of nationally and internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce lifecycle costs.   As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry. ASI is an ISO 9001: 2015 Certified Service Disabled Veteran-Owned Small Business (SDVOSB). We have been on the Inc. 5000 list of fastest growing companies in America for 8 years.   For more information about this and other open positions, please visit our website at www.androsysinc.com.   AAP/EEO Statement Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Andromeda Systems Incorporated Orange Park, FL Full-Time
Professional Diversity Network
Dec 14, 2019
Project Manager
WellCare Health Plans Manages and coordinates the completion of enterprise, functional and/or departmental projects and key initiatives from start to finish. Drives enterprise, functional and/or departmental initiatives and ensures project timelines and expectations are met. Ensures projects deliver on established goals for business value creation. Presents findings and makes recommendations to all levels of management. * Department: Ops-Strategic Operations Reports to: VP, Operations Location: W. Idlewild Ave., Tampa, FL 33634 Essential Functions: Coordinates and manages project planning and execution for multiple projects. Manages key project initiatives including the development of detail work plans, setting deadlines, assigning responsibilities, and monitoring/summarizing project progress. Provides supervision and leadership for project team members. Monitors developed work plans and enforces accountability by key stakeholders. Plans for and drives change through holistic project plans including process, system, organization and facilities changes pending on project. Prepares strategic analysis of potential business and/or operational opportunities. Communicates purpose and vision of the project and prepares summary reports and recommendations for management. Represents the department in cross-functional teams and to external customers. Perform other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in a related field Preferred A Master's Degree in a related field Candidate Experience: Required 4 years of experience in direct project management to include managing projects from start to finish as primary responsibility Preferred Other Healthcare experience Candidate Skills: Advanced Ability to communicate and make recommendations to upper management Advanced Demonstrated written communication skills Intermediate Demonstrated analytical skills Advanced Demonstrated time management and priority setting skills Advanced Ability to influence internal and external constituents Advanced Ability to implement process improvements Advanced Ability to work in a fast paced environment with changing priorities Advanced Ability to work in a matrixed environment Advanced Ability to lead/manage others in a matrixed environment Advanced Demonstrated project management skills Licenses and Certifications: A license in one of the following is required: Preferred Project Management Professional (PMP) Technical Skills: Required Advanced Microsoft Outlook Required Advanced Microsoft Word Required Advanced Microsoft Excel Required Advanced Microsoft Visio Required Advanced Microsoft Project Required Intermediate Other Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables. Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Cash Applications Coordinator
WellCare Health Plans At WellCare, we are a passionate team with a strong mission and a focused purpose: to serve our members and local communities in which they live while helping them lead better, healthier lives. Our culture is one of empowerment, teamwork and commitment as we all work together to deliver cost-effective solutions that create positive outcomes for our members. Join us in a career that inspires passion and purpose across all levels and disciplines within our award-winning organization. Position performs the daily functions supportive of the Cash Applications function within Accounting Operations team. Primary duties include preparation and coordination of daily data uploads to member files. Essential Functions: Receives and processes incoming daily mail coming in to the department. Redistributes mail received to other departments as needed. Sorts and files remittances advices from the payment processing vendor. Prepares and logs daily checks received in the office to be posted to member's accounts. Prepares all member completed EFT forms received on a daily basis. Coordinates EFT member set up, termination and maintenance in banking systems according to established procedures. Prepares a high volume of outgoing member correspondence regarding member account information and/or member payments utilizing pre-approved letter templates and mail merge techniques as needed. Posts premium payments in Oracle Accounts Receivable according to established procedures as needed. Additional projects as assigned. Additional Responsibilities: Candidate Education: Required A High School or GED Candidate Experience: Preferred 1 year of experience in General accounting or accounts receivable Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Other demonstrated attention to detail leading to accuracy in work Licenses and Certifications: A license in one of the following is required: Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Beginner Microsoft Outlook Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
Professional Diversity Network Tampa, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Healthcare Customer Service Representative
Working Solutions Job Locations US-FL-Melbourne Category Customer Service/Support Overview Conducts outreach phone calls to Veterans to enroll them into the Healthcare Program and document care preferences. Assures accurate data entry and completion of preference data in the medical management system. Accurately assesses caller requests outside of preference scope of work and routes to appropriate team for customer resolution. Works in a fast-paced, work at home, customer service environment. Responsibilities Manages multiple tasks lists in accordance with directed timelines. Manages calls daily and adheres to quality and other production standards. Initiates automated or live outbound phone calls to veterans to opt them into the Healthcare Program and/or obtain veteran appointing preferences. Records preferences and tracks veteran questions thoroughly in the medical management system. Consistently displays professional and courteous service skills to internal and external customers. Accurately triages veteran questions and appointing preferences to the appropriate team to follow up with veterans regarding specific aspects of the VA program. Protects the privacy of health information of patients when using or disclosing Protected Health Information (PHI). PHI is any information about health status or healthcare services that is linked to an individual. Takes appropriate measures to comply with HIPAA regulations to protect privacy of beneficiaries' health information. Documents all communications involving veteran and provider contacts. Identifies potential discrepancies in the medical management system to ensure quality program compliance. Consistently meets department productivity and performance metrics. Performs other duties as assigned. Contractors must be able to provide at least 20 hours per week on this program during the client's operating hours. Qualifications Education and Experience: At least one year experience in a high-volume customer service role (i.e. call center, retail or similar environment) or military service. Experience using Microsoft Office products and the internet. Experience in the healthcare industry. Knowledge of call center dialer systems. Competencies: Technical Skills: Proficient data entry skills; ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking / Self-initiative: Critical thinker with ability to focus on things that matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect and empathy for another's position. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, Intranet, the internet, and software applications. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; and collaborate. Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in CA, NY, PA or WA. PM16
Professional Diversity Network Melbourne, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Healthcare Customer Service Representative
Working Solutions Job Locations US-FL-Miramar Category Customer Service/Support Overview Conducts outreach phone calls to Veterans to enroll them into the Healthcare Program and document care preferences. Assures accurate data entry and completion of preference data in the medical management system. Accurately assesses caller requests outside of preference scope of work and routes to appropriate team for customer resolution. Works in a fast-paced, work at home, customer service environment. Responsibilities Manages multiple tasks lists in accordance with directed timelines. Manages calls daily and adheres to quality and other production standards. Initiates automated or live outbound phone calls to veterans to opt them into the Healthcare Program and/or obtain veteran appointing preferences. Records preferences and tracks veteran questions thoroughly in the medical management system. Consistently displays professional and courteous service skills to internal and external customers. Accurately triages veteran questions and appointing preferences to the appropriate team to follow up with veterans regarding specific aspects of the VA program. Protects the privacy of health information of patients when using or disclosing Protected Health Information (PHI). PHI is any information about health status or healthcare services that is linked to an individual. Takes appropriate measures to comply with HIPAA regulations to protect privacy of beneficiaries' health information. Documents all communications involving veteran and provider contacts. Identifies potential discrepancies in the medical management system to ensure quality program compliance. Consistently meets department productivity and performance metrics. Performs other duties as assigned. Contractors must be able to provide at least 20 hours per week on this program during the client's operating hours. Qualifications Education and Experience: At least one year experience in a high-volume customer service role (i.e. call center, retail or similar environment) or military service. Experience using Microsoft Office products and the internet. Experience in the healthcare industry. Knowledge of call center dialer systems. Competencies: Technical Skills: Proficient data entry skills; ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking / Self-initiative: Critical thinker with ability to focus on things that matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect and empathy for another's position. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, Intranet, the internet, and software applications. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; and collaborate. Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in CA, NY, PA or WA. PM16
Professional Diversity Network Miramar, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Customer Care Call Center - $13.00
Walgreens Responsibilities Job Summary In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.. Job Responsibilities Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions. Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects. Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Professional Diversity Network Orlando, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
CUSTOMER SERVICE ASSOCIATE
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Fort Lauderdale, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Customer Service Associate
Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.
Professional Diversity Network Miami, FL, USA Full-Time
Professional Diversity Network
Dec 14, 2019
Engineer
Doubletree Tampa Airport Westshore FL98 To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs. climb ladders up to 30 feet high and reach in all directions, often times overhead. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. Basic mechanical aptitude for operation and repair of hotel equipment. Skill in the use of related tools (including both hand and electric tools). Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. Ability to perform tasks requiring bending, stooping and kneeling. Ability to push and pull objects or materials weighing up to 200 lbs. Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. Ability to work alone with minimal supervision. Ability to deal with a number of problems requiring initiative and good judgement. Ability to move and work throughout the hotel for the duration of the shift. A minimum of three years recent general mainenance experience required, preferably in a hotel. Must be able to work a flexible schedule (am/pm/weekends & holidays). All candidates are subject to background check and drug screening.
Professional Diversity Network Tampa, FL, USA Full-Time

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