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969 jobs found

HR Knowledge Inc
Nov 25, 2019
Field Service Technician Featured
ADMET is a leading global manufacturer of innovative materials testing systems. We enable customers to conduct comprehensive, repeatable tests to ASTM, ISO or in-house standards, measure key mechanical property analytics, keep costs under control and seamlessly integrate their testing procedures into their organization. We also build specialized testing systems for many clients to meet their specific testing needs.   ADMET is currently seeking a Field Service Technician to perform on-site installation, calibration, repair and training services for our clients with the goal of ensuring proper testing system operation and enhancing customer productivity. It is important that the candidate is willing and ready to proactively and continually educate themselves on current/up to date technical trends in the materials/mechanical test space and the sectors that ADMET services. Travel up to 85% of the time required. However, we would grant a 4-day work week to allow for 40 hours per week plus 3-day weekends.   Essential Duties and Responsibilities Travel to customer sites and provide installation, calibration, on-site repairs, preventative maintenance services, and training. Follow technical procedures for ISO17025 ASTM calibrations Confirm equipment is operating properly through installation, setup, and testing Must be willing and able to travel extensively, and with little advance notice Work as part of the ADMET team to drive profitable revenue growth and customer satisfaction Responsible for timely and accurate documentation and reporting of all service-related activities Provide timely and accurate feedback to management on equipment reliability and design Exercise safe working practices and procedures at all times Conduct training with customer’s employees to ensure an understanding of the theory of operation, proper functionality, and general maintenance of equipment   Required Qualifications High school diploma Comfortable with hands-on work and able to exhibit a basic level of electrical and mechanical aptitude Experience with equipment assembly, repair, and calibration Willing and able to travel using common carrier airlines as necessary, expected to be 85% of the time. May be required to wear extensive PPE/PPC depending on the customer site May be required to move equipment, cases and or tools Professional customer service and communication skills Reliable, disciplined, and capable of working independently with little direct oversight Working knowledge of Microsoft Office Suite   Preferred Qualifications Degree from technical or vocational school with a background in mechanical and or electrical repairs preferred Familiarity with Google Business Suite desired but not required Experience with hydraulic work and repairs Experience with electrical work and repairs Project management skills and experience Multilingual (English and Spanish) Ideal position for candidates with a military background
HR Knowledge Inc Norwood, MA, USA Full-Time
14bis Supply Tracking
Mar 20, 2019
Lead Application Developer Featured
$70,000 - $100,000 yearly
We are an award-winning (just received the Lufthansa Group SAP Award for supplier category) small business with a Phase II SBIR Air Force contract, we are focussed on discipline, systematic approach Lead Application Developer   SUMMARY: We are looking for a Sr. Software Engineer to drive the technical development activities for 14bis. This role will have multiple responsibilities tied to 14bis’ core mission, enabling the digital transformation for our customers and establishing new revenue streams.   ESSENTIAL DUTIES and RESPONSIBILITIES: The senior software engineer will: -Become the technical leader for internal and external facing digital projects -Advise IT architects, managers, and executives on technology decisions and emerging trends -Partner with business and product management teams to design, build, and maintain a robust platform and required interfaces for real-time data and transaction processing -Lead the evaluation of emerging technologies and usage of platform components -Resolve complex design challenges, balancing the need for rapid delivery with the sustainability of developed applications -Ensure success of application performance by defining and designing to meet enterprise-class nonfunctional requirements such as performance, availability, and scalability -Support go-to-market activities and customer adoption -Oversee work completed by purchased service resources for each project   CORE COMPETENCIES: - Commitment to company values and ethics -Dependability: personally responsible, completes work in a timely manner and performs tasks accurately -Motivation: must maintain a positive attitude and strong work energy -Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure -Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities - Communication: excellent interpersonal and oral and written communication skills -Problem Solving: ability to develop and implement new ideas to improve processes -Analytical skills: must be able to use data to determine cause and effect for complex problem solving -Organization: very detail oriented and always comes prepared Qualifications    EXTERNAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE: The ideal candidate will have expertise working in Agile Software Development teams, leading groups of software engineers and analysts to define, build, and test robust software. The right candidate will have a passion for breaking down barriers to generate a high impact user experience and drive the required content. Experience and enthusiasm for aviation is a definite plus. -5 years of relevant software development experience -Bachelors degree, MS/MBA preferred -Extensive knowledge of Service Oriented Architecture and use of cloud-based, software-defined infrastructure -Experience with Java, JavaScript and related coding languages (Node.js, angular, etc.) -Experience with web design technologies, such as HTML, CSS, XML, SOAP and REST -Experience with Databases and/or application development frameworks -Energetic, doer with strong communications, writing and quantitative skills -Demonstrated ability to influence people and drive results amongst a diverse team -Strong customer orientation and problem-solving skills     PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environment characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. Equal Opportunity Employer Minority/Female/Disability/Veteran  
14bis Supply Tracking Boston, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Patient Check-In Representative -FT- Watertown
Atrius Health Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives. SUMMARY Under general supervision, professionally greets all patients entering the practice for medical appointments. Verifies patient demographics and insurance information, making any necessary changes in the Practice Management System. May obtain and enter appropriate referral information. Ensures all patients have completed and signed all forms as needed. Checks patients in, in order to inform clinical unit of patient's arrival. Collects payments for visit and outstanding balances, as necessary. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required . Related Associate's degree in Business or related field preferred. EXPERIENCE At least one year experience in a business role (i.e., healthcare or hospitality check in with cash handling, insurance verification, payment collection, banking, billing or end of the day reconciliation) with direct patient or customer service delivery required; healthcare setting preferred. Working knowledge of check-in or registration procedures and self-pay collections in a healthcare environment is preferred. Working experience with cash handling and end of day balancing procedures is preferred. SKILLS Demonstrated customer service and recovery skills, strong verbal, written and telephone communication skills. Attention to detail, demonstrated multi-tasking skill. Demonstrated working under time pressure, juggling multiple priorities, managing deadlines. Teamwork, flexibility, reliability, adaptability, able to be flexible with work schedule. Strong computer skills (keyboarding, data entry and moving quickly between multiple application systems, proficient in email required. Working knowledge of medical office check-in function including health plan coverage and referrals, authorizations, patient balance terminology (deductible, co-pay, co-insurance) is preferred. EMR proficiency preferred. Excellent benefits Include: * Up to 8% company retirement contribution, * Generous Paid Time Off * 10 paid holidays, * Paid professional development, * Competitive health and welfare benefit package. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All atients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA). VEVRAA Federal Contractor Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
Professional Diversity Network Watertown, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Patient Access Representative (SEIU) -FT- Kenmore
Atrius Health Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives. Summary of Position Under general supervision, professionally greets all patients entering the practice for medical appointments. For established patients, verifies demographics and insurance information, making any necessary changes in the Practice Management System. May obtain and enter appropriate referral information into the computer. Ensures all patients have completed and signed a registration form. Check patients in, in order to inform clinical unit of patient's arrival. Collects payments for visit and outstanding balance, as necessary. Responsibilities Identifies new patients with incomplete registrations and refers them to Patient Account Representative for initial registration Ensures established patients are registered with the correct accounts. Verifies and updates demographic and insurance information for established patients. Ensures all patients have completed and signed registration and HIPPA forms. Utilizes payer specific web sites to verify insurance eligibility. Identifies patients with workers' compensation, motor vehicle accident or other third party liability for site-related injuries. Refers these patients to Patient Account Representatives for completion of registration. Ensures patients have appropriate referrals and signed waivers if necessary. May enter referral information into computer system. Completes check-in process to notify clinical unit patient has arrived and directs patients accordingly. Completes necessary documentation for Workers' Compensation as established by the practice. Collects payments, co-payments, and past due balances and posts payments to appropriate account and date of service. Prints user batch report. Completes cash processing including reconciliation of money, daily deposit and safe drop following cash handling protocols. May provide back up to Cashier. May be required to work basic Business reports (i.e., review, research and correct information as needed). When stationed at the main desk, provides information to patients as requested, updates nightly on-call schedules, triages service-related issues, orders ambulances and taxis, overhead pages for emergency codes, and provides switchboard coverage as necessary. In the absence of a Patient Account Representative, may enter basic registration information. May also provide support to the Patient Account Representative. When stationed in a clinical unit, provides a variety of administrative and clerical support to the unit, as requested. Performs all job functions in compliance with applicable federal, state, local and company policies and procedures. Minimum Requirements Education: Minimum High School graduate or equivalent. Related Associate's degree in Business or related field preferred. Skills and Experience: One to three years related experience. Excellent customer service, communication and telephone skills typically acquired through at least one year of customer service-related experience. Business experience including, cash collection and handling and computer skills required. Knowledge and understanding of coverage provided and policies of various health insurance plans required. Previous health care business office experience. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Excellent benefits Include: * Up to 8% company retirement contribution, * Generous Paid Time Off * 10 paid holidays, * Paid professional development, * Competitive health and welfare benefit package. Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA). VEVRAA Federal Contractor Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Part-time Nabisco Retail Merchandise Stocker - Lowell, MA
Mondelez International Mondelz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands . That's who we are. Join us on our mission to continue leading the future of snacking around the world by offering the right snack , for the right moment , made the right way . It's time for you to Make It with Mondelz International. As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store. Primary Role: The role of the Mondelz International Sales Service Representative (Stocker) is to build a world-class Direct Store Delivery (DSD) business at the retail level. Sales Service Representatives (Stockers) fulfill the merchandising needs of our grocery-related customers through stocking the shelves and building and maintaining displays. We service nationally recognized customers such as Walmart, Kroger and Target, as well as regional customers. As a Sales Service Representative (Stocker) for our company, you are primarily, though not exclusively, merchandising Nabisco specific brands. This includes physically moving products from the backrooms of our customer stores and then stocking the product on the shelf. Areas of focus will include stocking to ensure full-shelf conditions, neatly-merchandising displays and shelves, building display point-of-sale in all areas of the store, properly-rotating product on the shelf, and creating and hanging accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain clear and effective communication with key store individuals and fellow Mondelz team members, while providing outstanding customer service. This role will be responsible for maintaining an efficient and accurate merchandising service schedule, which includes driving to multiple customer stores throughout the shift. This role is also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelz International personnel. Mondelz International is an employer of inclusion who partners with diversity groups that cater to people of all races, colors, religions, national origins, ethnicities, ages, genders, sexual orientations, gender identities, and gender expressions. Our company also works with military veterans to help hire our heroes who have served our nation, as well as partnering with disability networks to include people of all abilities to help the company succeed for years to come. Benefits and Compensation: The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate of $13.00 to $14.00 subject to relevant experience, work related mileage reimbursement and an Employee Assistance Program. Key Competencies: Ability to perform hard work in a fast-paced work environment and to meet the defined physical activities, which include: Repetitive lifting (from floor to waist, chest high and above), bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing & pulling over 100 lbs., etc., occasional ladder use, while adhering to established safety expectations and processes Ability to stand and stock shelves, using repetitive hand/arm motions throughout the entire shift Unpacking Nabisco product consisting of 100 cases or more Experience utilizing hand pallet jack and pushing/pulling U-Boat carts is preferred Previous retail / grocery experience is a plus, as well as work that has included repetitive physical activities (lifting, bending, reaching, carrying, pushing and pulling) Ability to drive your personal vehicle to a variety of store locations (mileage will be reimbursed) A flexible work schedule is required, including being available to work weekends and holidays Additional responsibilities as assigned You must be at least 18 years of age, have a valid driver's license, reliable transportation and proof of auto insurance Have a personal email account and access to the internet (business internet/data expenses will be reimbursed up to $10/per month, unless documentation of higher expenses incurred is provided) Successful completion of a drug test, MVR check, and general background check Requirements: You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account A flexible work schedule is required, including being available to work weekends and holidays Previous retail / grocery experience a plus Successful completion of drug test, MVR check, and general background check Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Professional Diversity Network Lowell, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
SHIFT LEAD
Walgreens Overview As a Walgreens shift lead, you'll develop and enhance your leadership abilities as an indispensable asset to our store staff. As a liaison between management and non-management team members, you'll be a key part of ensuring that excellent customer service is delivered to our customers. You'll also provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions. You'll have the tools and guidance available to lead team members and support store management, giving you the opportunity to serve in a vital role on our front-end team. Responsibilities Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management.
Professional Diversity Network Tewksbury, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
SHIFT LEAD
Walgreens Overview As a Walgreens shift lead, you'll develop and enhance your leadership abilities as an indispensable asset to our store staff. As a liaison between management and non-management team members, you'll be a key part of ensuring that excellent customer service is delivered to our customers. You'll also provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions. You'll have the tools and guidance available to lead team members and support store management, giving you the opportunity to serve in a vital role on our front-end team. Responsibilities Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management.
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Digital Oncology Product Owner - Specialty Pharmacy
CVS Health Job Description The CVS Specialty Pharmacy Digital Team is looking for a Product Owner to support the transformation from current state "transactional" digital capabilities to net new Clinical Tool development. Through development of Clinical Tools, there is an opportunity to drive ongoing patient engagmenet with the Digital Specialty Pharmacy features, influencing improved health outcomes. The Product Owner (PO) is a member of the Agile Product Team responsible for defining Stories and prioritizing the Team Backlog. The Product Owner role is instrumental in driving the day to day development of new Clinical Tools for a digital program that generates mulit-million dollar business value to the organization and touches millions of consumers. The Clinical Tools, in addition to driving improved outcomes for Patients, will also benefit Providers, and enable appropriate reporting to Pharma. The Product Owner is responsible for streamlining the execution of team priorities while maintaining the conceptual and technical integrity of the features/ components for the team. The PO has a significant role in quality control and is the only team member empowered to accept stories as done. This PO role will support the Specialty Pharmacy Clinical Experience agile product team(s) This role has significant relationships and responsibilities outside the local team, including working with Product Management, who is responsible for the Program Backlog, to prepare for the Program Increment (PI) Planning meeting. 1. User Story Development * Works with product management and stakeholders to align on business value, problem statements, and customer pain points that are strategic priorities for CVS Health * Provides subject matter expertise - explaining product vision and user stories to the team to ensure requirements are understood and customer value is delivered * Collaborates with development team to elaborate and define technical learnings into refined and prioritized backlog items that align to Iteration Objectives. * Responsible for defining and prioritizing stories that will increase velocity and quality of the program * Responsible for assuring a level of quality has been achieved by validating that the Story meets acceptance criteria and has met acceptance tests. Approves stories as complete. * Responsible to update product management on Story status to align on delivery expectations 2. Team Backlog Ownership/Prioritization * Responsible for building, prioritizing, monitoring/editing, and maintaining the flow of Team Backlog to ensure the delivery of the customer satisfaction and multi-million dollar business value * Sets the runway for early business value and customer impact by determining sequencing of sprint planning * Leads the team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the Team Backlog 3. Program Increment Planning * Partner with Product Management, who is responsible for the Program Backlog, to assist in preparing for the Program Increment (PI) Planning meeting. * Identify the potential enablers and spikes for discussion in the Program Increment * Drafts the team's objectives and defines features for the Program Increment session * Collaborates with the team to produce the PI system demo and the Product Owner presents it to program stakeholders. 4. Maintain Conceptual and Technical Integrity of Features/Components * Partner with design function to consider usability testing and end-user feedback to ensure product will address and resolve user pain points * Provide architecture and development teams sufficiently detailed feedback on user stories and product vision to ensure the team maintains the technical integrity of features / functionality Required Qualifications 3+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field. Previous experience in agile product development helpful. Preferred Qualifications 5+ years preferred Strong critical thinker who makes balanced, insightful decisions using solutions based thinking in problem solving, asking probing questions and looking for underlying issues Ability to effectively work on teams within a highly collaborative environment. Strong negotiation, organizational, management, analytical and people skills Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) Ability to maintain working relationships with all levels of the organization. Broad understanding of core programming and computer science concepts Experience in healthcare industry preferred (modify as necessary ... Retail, Pharmacy, etc.) Familiarity with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe). Digital Healthcare Experience Education Bachelor's Degree in Business, Technology, Finance, Engineering, or related field or equivalent work experience required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Pharmacist - Floater - Overnight
CVS Health Job Description Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health-from advising on prescriptions to helping manage chronic and specialty conditions. As a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. This includes: * Patient Safety * Pharmacy Professional Practice * Regulatory Requirements * Quality Assurance * Customer Service * Personnel Management * Inventory Management * Financial Profitability * Loss Prevention * Workflow Management A key component of the Staff Pharmacist role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: * Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team * Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps * Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in your pharmacy * Successfully implement those solutions by leading your team to achieve specified goals * Adapt to change and adjust plans to thrive in a dynamic community healthcare setting * Seek new ways to grow, collaborate with others and deliver better outcomes * Align others around purpose to gain support and commitment * Actively contribute to a 'team' culture that promotes caring, energy, enthusiasm and pride * Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors *The above represents a summary of the functions of a Staff Pharmacist. Additional functions and physical requirements are available on the full job description. Required Qualifications Minimum Required Qualifications: * Active Pharmacy License in the state in which you are employed * Not on the DEA Excluded Parties List * Immunization Certification through an accredited organization (i.e. APhA)* * Free of pending felony charges or convictions for criminal offenses involving controlled substances Preferred Qualifications . Education Bachelor of Science in Pharmacy or Pharm. D. degree Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Springfield, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Shift Supervisor Trainee-Overnight
CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Medford, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Retail Store Manager- New Bedford MA
CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network New Bedford, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Beauty Consultant
CVS Health Job Description It is a great time to join CVS/pharmacy, the retail division of CVS Health, as America's leading retail pharmacy with more than 7,600 stores and continuing to grow. We are seeking a talented, sales oriented Beauty Consultant who is passionate about the beauty industry and believes the client experience should be top notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge. As a Beauty Consultant you are excited about all things beauty! You will greet and provide friendly, knowledgeable, sales service to every client who enters the beauty zone of the store and strive to build the best, personalized basket for each customer. Customer Sales Experience * Seek out customers to ensure they have an amazing experience through personalized sales service based on customer needs, productive up- and suggestive selling, as well as subsequent follow-up contact to build lasting relationships. * Routinely provide product demonstrations with guests, utilizing provided application tools and testers. * Engage in conversation with each customer as they enter the beauty zone, listen to and be sensitive of the information shared by the customer and their needs and provide sales advice. * Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. * Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Operational * Using the facilities provided, explain in detail how various products are used, applied, etc. educating the customer of the proper usage and benefits leveraging the sampling program. * Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special, in store events or explaining current promotions to close the sale. * Create and maintain product displays, end caps and other special promotional materials in support of key brand, corporate and local advertising efforts. * Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised and compliant with hygiene standards for a positive shopping experience. * Ensure that all CVS tester sanitation, hazardous waste disposal and product demo tool cleansing policies are executed in a timely and compliant manner. Training & Personal Growth and Development * Complete initial 30/60/90 day onboarding training with continued training/educational programs to ensure sales, product knowledge and selling skills are current and that all work performed is in accordance with company policies and guidelines. * Execute the established sales plan by meeting sales budget and tracking your own progress to success. * Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals and exceptional customer care. * Meet expectations through Beauty Consultant evaluations. * Compete with yourself to beat prior sales goal and max out sales budget. * Maintain a professional appearance in compliance with company guidelines at all times. * Be plugged in, curious and excited about all of the latest beauty trends and techniques through various news outlets and social channels. * Seek to further your own product knowledge and client service skills. Be a beauty sales enthusiast! Why You'll Love Working Here! * Exposure to the latest and greatest product in the industry through brand interaction, training and more * Gratis. Everyone loves free samples! You will be overwhelmed with the amount of great product you get to take home and try out. * Fun filled days at trade shows. Brand partners and other colleagues will present and discuss new and upcoming product and provide trainings on various initiatives. And more free samples! * You will be helping people on their path to better health. When people feel good about themselves that translates to the rest of their lives, and you will make an impact! Required Qualifications * Sales oriented * Ability to use sales data with product/brand knowledge to meet sales and beauty service goals * Strong interpersonal, organizational and communication skills * Goal-driven, with an ability to multi-task * Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures * Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and "Peak" Hours * Ability to perform the tasks listed throughout job description * Perform Ear Piercing services (training and certification to be provided) * Nevada Consultants applicants must provide confirmation of a MAKEUP ARTIST REGISTRATION/ THREADER REGISTRATION issued from the state of Nevada * Must be at least 18 years old * Physical abilities to support the essential functions of the role as listed above, such as able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and beauty consulting. Able to stoop, kneel or crouch, and able to reach or grasp objects, including objects on lower shelves. * Able to perform duties requiring manual dexterity Preferred Qualifications * Prior Beauty Sales Experience * License in cosmetology or esthetics preferred * Current knowledge of products and brands * Strong passion for beauty Education * High school diploma or equivalent preferred Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Shift Supervisor
CVS Health Job Description A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality 3. Merchandise/Presentation * Price merchandise * Stock shelves * Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise * Execute the display and maintenance of off-shelf merchandise * Reset departments following POGs Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills and supervision skills Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Hyannis, Barnstable, MA 02601, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Digital Product Owner, Senior Consultant
CVS Health Job Description The Product Owner (PO) is a member of the Agile Product Team responsible for defining Stories and prioritizing the Team Backlog. This is an instrumental role in driving day to day development for an Omni-Channel eCommerce program that generates mulit-million dollar business value to the organization by providing our customers with a modern, relevant and personalized digital shopping experience across CVS Health's digital properties. Responsible for streamlining the execution of team priorities while maintaining the conceptual and technical integrity of the features/ components for the team. The PO has a significant role in quality control and is the only team member empowered to accept stories as done. This PO role will support the Omni-Channel eCommerce agile product team(s). This role has significant relationships and responsibilities outside the local team, including working withProduct Management, who is responsible for the Program Backlog, to prepare for the Program Increment (PI) Planning meeting. Responsibilities User Story Development * Works with product management and stakeholders to align on business value, problem statements, and customer pain points that are strategic priorities for CVS Health * Provides subject matter expertise - explaining product vision and user stories to the team to ensure requirements are understood and customer value is delivered * Collaborates with development team to elaborate and define technical learnings into refined and prioritized backlog items that align to Iteration Objectives. * Responsible for defining and prioritizing stories that will increase velocity and quality of the program * Responsible for assuring a level of quality has been achieved by validating that the Story meets acceptance criteria and has met acceptance tests. Approves stories as complete. * Responsible to update product management on Story status to align on delivery expectations Team Backlog Ownership/Prioritization * Responsible for building, prioritizing, monitoring/editing, and maintaining the flow of Team Backlog to ensure the delivery of the customer satisfaction and multi-million dollar business value * Sets the runway for early business value and customer impact by determining sequencing of sprint planning * Leads the team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the Team Backlog Program Increment Planning * Partner with Product Management, who is responsible for the Program Backlog, to assist in preparing for the Program Increment (PI) Planning meeting. * Identify the potential enablers and spikes for discussion in the Program Increment * Drafts the team's objectives and defines features for the Program Increment session * Collaborates with the team to produce the PI system demoand the Product Owner presents it to program stakeholders. Maintain Conceptual and Technical Integrity of Features/Components * Partner with design function to consider usability testing and end-user feedback to ensure product will address and resolve user pain points * Provide architecture and development teams sufficiently detailed feedback on user stories and product vision to ensure the team maintains the technical integrity of features / functionality Required Qualifications 1+ years required experience as Product Owner, Project Manager, IT/Search Marketing, or related field Preferred Qualifications Previous experience in agile product development helpful. 3-5 years preferred Strong critical thinker who makes balanced, insightful decisions using solutions based thinking in problem solving, asking probing questions and looking for underlying issues Ability to effectively work on teams within a highly collaborative environment. Strong negotiation, organizational, management, analytical and people skills Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) Ability to maintain working relationships with all levels of the organization. Broad understanding of core programming and computer science concepts Experience in healthcare industry preferred (modify as necessary ... Retail, Pharmacy, etc.) Familiarity with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe). Education Bachelor's Degree required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
RN Nurse Coder - Internal Audit / Clinical Investigator - Health Care
Fallon Community Health Plan RN Nurse Coder - Internal Audit / Clinical Investigator - Health Care US-MA-Worcester Job ID: 5812 Type: Full Time # of Openings: 1 Category: Internal Audit Fallon Health - Corp HQ Overview About Fallon Health Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org. Brief Summary of purpose : The Clinical Investigator- Nurse Coder will conduct comprehensive code reviews of medical claims, medical records and other documents supporting claims for medical and behavioral health care services to identify potential over-payments and suspected fraud waste and abuse. Plan, organize, and execute medical reviews or audits that identify, evaluate and measure potential healthcare fraud waste and abuse. Serves as a clinical liaison for fraud, waste and abuse team while identifying areas of vulnerability and risk. The Internal Audit Department (IA) at Fallon Health (FH) is the designated Fraud, Waste and Abuse Unit for the company. As such, it’s IA’s responsibility to provide guidance and oversight regarding preventive and detective activities. IA reports administratively to the Chief Compliance Officer and functionally to the Audit & Compliance Committee, and plays a key role in employing various procedures to detect fraud, waste and abuse. Responsibilities Primary job responsibilities: Perform clinical coding review to ensure accuracy of medical coding and utilizes clinical expertise and judgment to determine correct coding and billing. Reviews medical records, attending physician statements, and care management reports which requires interpretation of state and federal mandates, applicable benefit language, medical and reimbursement policies in the evaluation of cases involving potential allegation of FWA Identify aberrant billing patterns and trends, evidence of fraud, waste or abuse, and recommend providers to be flagged for review. Perform root cause analysis for issues and recommend changes to the Director. Maintain and manage daily case review assignments, with a high emphasis on quality. Work closely with clinical teams as well as Medical Directors; including external partners and providers. Help to mitigate FWA globally by providing feedback to management related to trends and schemes. Prepares concise clinical review summaries / investigative summaries to support findings of potential fraud, waste and abuse, which includes case updates on progress of medical reviews to internal departments, committees and management. Maintains reports of pending investigations and fraud related litigation and schedules and presents regular updates to Director of the department and upper management and to business partners, regarding pending fraud investigations and fraud litigation. May assist in responding to various regulatory agencies complaints and may file, or assist in the filing of, fraud reports as required by state and federal agencies. Reports potential issues identified that relate to the Fallon’s Fraud, Waste and Abuse policy. Including, but not limited to, billing for services that were not provided, intentional misrepresentation or the deliberate performance of unwarranted or medically unnecessary services for the purpose of financial gain. Make recommendations for member/provider/employee education related to the findings. Analyzes evidence to provide management with an evaluation of the adequacy of financial and operational controls and make recommendations for improvement. Must be willing to testify in civil and criminal matters. Ability to communicate effectively both verbally and in writing strong listening skills, can work independent and ability to meet definedperformance and production goals . Qualifications Education Graduate of accredited school of Nursing License/Certifications RN Licensure required Certificate of Professional Coding (CPC) highly preferred. CPMA expertise and/or Certified Fraud Examiner (CFE) a plus Required yearly CEU education to maintain coding certification and membership to AAPC. Experience Five years clinical experience or RN experience. Three+ years’ experience conducting medical review and coding/billing audits preferred. Knowledge and understanding of medical terminology along with comprehension of knowledge of coding including CPT, HCPCS, ICD-9/ICD-10, Revenue Codes, and DRG. JT18
Professional Diversity Network Worcester, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Full-Time Nurse Supervisor - RN
BayMark Health Services Nurse Supervisor - RN - Hampshire County House of Corrections HCRC (Health Care Resource Center) is looking for an effective Nurse Leader that has a distinct set of personal qualities: integrity, empathy, dedication to excellence, and an ability to handle stress for our Opiate Treatment Program located in the Hampshire County House of Corrections . The Nurse Supervisor works in partnership with the nurse staff, Program/Medical Director, to ensure the delivery of adequate and qualitative level of nursing coverage for all program and dispensing and medical operations. Essential Duties & Responsibilities: Ensure that Physician’s medication orders are enacted meeting time expectations, includes delivery to outside facilities Responsible for Medical Services to be in compliance with Federal and state regulations Supervises nursing staff including providing recommendations as to hiring, firing, evaluation, discipline Supervises environment of care of the facility, including nurses in the assessment of clients for treatment needs and implementation of clinical intervention Schedule / Participate in Treatment Teams, Panel Review, Department Head and General Staff meetings Nursing team management - time clock edits as necessary, develop and manage schedules, conduct performance improvement activities, and prepare monthly reports Review and Resolve client clinical complaints; supervise / intervene in crisis situations Performs miscellaneous job-related duties as assigned Qualifications: Licensed with state as RN with 3-5 years’ experience Leadership ability, especially in case of medical emergencies Prior experience in substance abuse, mental health treatment, or addiction medicine preferred Accuracy of record keeping with understanding of HIPAA, Federal, State & CARF standards & regulations Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Fundamental knowledge of professional nursing principles, techniques, basic addiction medicine science, and of community health and welfare resources Ability to carry out written and oral instructions; to exercise judgment in the application of nursing care; to accept and use supervision; to work cooperatively with people; to maintain an objective attitude; to exercise tact and initiative; to stimulate patients and families to constructive actions; to grasp and apply the basic principles of administration and operation of a health program and to communicate effectively. Computer proficiency with EMR, Microsoft Suite. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: HCRC (Health Care Resource Centers) a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. HCRC (Health Care Resource Centers) is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
Professional Diversity Network Northampton, MA, USA Full-Time
Professional Diversity Network
Dec 08, 2019
Nurse Case Manager - Boston-Complex Care Solutions
Paradigm Management Services, LLC Description: We are seeking a Full-Time or Part-Time Field Nurse Case Manager to cover the Boston area. This individual is responsible for the medical case management of work related injuries, which includes assessment, planning, coordination, implementation and evaluation of injured/disabled individuals. The Case Manager works with insurance carriers, medical care providers, attorneys, employers and employees, and closely monitors the progress of the injured worker and reports results back to the employer and insurance carrier. WHY PARADIGM COMPLEX CARE SOLUTIONS? Enjoy a robust support system - spend more time with injured workers and less time on administrative tasks. Utilize custom software for a seamless and straightforward case management process. Enjoy an award-winning culture with the stability and opportunity of a national company. Paradigm Complex Care Solutions routinely wins Top Workplace and Best and Brightest Companies awards. Autonomy to manage your own schedule. CCS19 . Requirements: • Current Registered Nurse (RN) license in MA • Excellent organization and timeline adherence skills • Excellent PC and technology skills • Excellent communication skills- written, verbal and interpersonal • Valid Drivers License, and good driving history
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Manager, Medical Finance
Biogen Job Description Thisposition will report to the Director, Medical Finance and will be responsible for the following: * Finance Lead for various organizations within Medical - as finance lead, this person will provide ongoing support, reporting and strategic analysis, and ad-hoc financial analysis to inform important business decisions. This individual will be responsible for working directly with Medical leadership representatives of these groups and be a key business partner for these organizations. * Business Planning - lead the forecasting, annual budgeting and long-range planning processes for the groups that this individual will support. Work with internal stakeholders to create robust functional financial plans. Provide variance reporting for budget management. * Monthly Close Activities - prepare journal entries and provide monthly variance analysis.Responsible for month-end/quarter-end close, including creation of journal entries, account reconciliations and variance analysis. Ensure compliance with SOX requirements and BIIB accounting policy and procedures. Maintain control of key areas of balance sheet and support external audit. * Responsible for Clinical Trial accounting for selected trials. Work closely with clinical financial planners to accurately accrue for clinical trial fees and services. * Program Team Finance Lead - finance lead for certain cross-functional development program teams. Attend regular program team meetings and provide ongoing support, reporting, and strategic analysis to Director of Medical Finance. Qualifications * Strong financial acumen with a value-creation mindset. * Compelling communication and presentation skills and demonstrated success building partnership across organizational boundaries. Must be able to effectively work with non-finance colleagues across the organization. * Commitment to customer service with a strong sense of ownership for projects and results. * Interest in and ability to understand Medical end-to-end strategic initiatives to provide value-added input into business decisions. * Familiarity w/Oracle, Hyperion and Business Objects preferred. * Knowledge and understanding of U.S. GAAP, and SOX compliance requirements. * Minimum of 5 years of finance experience, preferably a combination of public accounting and private industry. * Life sciences industry experience required. Education: * Bachelor's Degree in Accounting or Finance-related major required. * CPA or MBA is a plus. Additional Information This finance position supports the Medical organization within Biogen. The individual will be responsible forplanning and strategic financial analysis for various groups within the Worldwide Medical organization.
Professional Diversity Network Cambridge, MA, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Director, Alzheimer's Accounts, Northeast
Biogen Job Description The Director of Alzheimer's Account Liaisons will be responsible for the development and implementation of the overall account-based strategy for the Biogen Alzheimer's business. Reporting to the Divisional General Manager of Alzheimer's, this individual will lead a team of 7-10 Account Executives responsible for aligning to and driving the Commercial Strategy and Execution for Biogen Key Alzheimer's Accounts. As a member of the Divisional Leadership Team, s/he will lead the team in identifying account needs, and market opportunities that are incorporated into the divisional go-to-market strategy. S/he will work with cross-functional partners (i.e., Marketing, Sales, Reimbursement, Patient Services, and Medical) to deploy solutions that drive local business opportunities, ensuring team alignment in overall execution of strategy. The leader will have direct line responsibilities for building and developing a high caliber, diverse team of Alzheimer Account Executives supporting identified integrated health systems, hospitals, academic center and Alzheimer's Centers of Excellence. Responsibilities include: * Leading a cross-functional team o Attract, hire, and develop a diverse team of Alzheimer's Account Executives geographically dispersed within assigned region. o Continuously coach and develop advanced account management capabilities o Create high performance culture with emphasis on accountability, drive for results, and collaboration o Foster alignment with Divisional Leadership Team/Governance, direct reports and partners * Collaboration with Cross-Functional partners: o Interface and work cross functionally with Commercial Excellence & Operations, Marketing, Medical, Value and Access, Patient services and Patient advocacy. o Translate market insights to influence/shape divisional strategy for Key AD Accounts and HCPs. Providing insight on trends and business opportunities, influencing strategic choices and investments to execute initiatives. o Inform integrated brand planning process and advocate on behalf of the Alzheimer's Account Executives o Oversee creation and execution of strategy and tactics specific to identified Alzheimer's Key Accounts and HCPs * Develop and lead the divisional strategic plan for identified integrated delivery networks, academic centers, hospitals and Alzheimer's Centers of Excellence o Partner with internal stakeholders that shape the enterprise approach for strategic accounts o Understand cross-functional interdependencies within systems/institutions and sites of care o Implement a process for best practice sharing across divisional teams to maximize efforts * Exemplary Communication: Provide both formal (senior leadership) and informal updates to the broader organization on the progress against Alzheimer's Key Account strategic plans and proposals. Qualifications * Bachelor's degree required; MBA preferred. * Minimum 10+ years of progressive pharmaceutical/biotech experience * Breadth of experiences in commercial, marketing, market access are desirable * 5+ years of experience hiring, developing and leading teams strongly preferred * Strong presentation skills. Ability to clearly and succinctly convey ideas to key internal organizational stakeholders as well as specific decision makers in selected accounts. * Advanced understanding of organizational culture. Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting organization * Ability to lead within the matrix. Knows how to establish and maintain momentum both through formal channels and the informal network * Strategic thinker. Understands the origin and reasoning behind key policies, practices, and procedures, as well as how and when to influence for change * Exceptional business and clinical acumen. Knows the competition; is aware of how strategies and tactics work in the marketplace. * Ability to work independently in executing against multiple strategic projects simultaneously under tight timelines * Advanced understanding of compliance with OIG & regulatory requirements. * Experience and deep understanding of healthcare ecosystems and account management, navigating complex accounts critical for success, (working with integrated delivery networks, health systems preferably in a biopharmaceutical manufacturer capacity). * Ability to drive and lead through change and ambiguity * Proven record of leadership and developing of people and teams Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Cambridge, MA, USA Full-Time
Professional Diversity Network
Dec 07, 2019
Alzheimer's Account Liaison, New England
Biogen Job Description The Alzheimer's Account Liaison (AAL) is responsible for engagement with a cross-section of Alzheimer's disease focused clinical care providers and key stakeholders in identified integrated health systems, hospitals, academic centers, and Alzheimer's Disease Centers of Excellence. Reporting to the Divisional Director of Alzheimer's Account Liaisons, this individual will be responsible for building and maintaining profiles of the identified key integrated health systems, sites of care, and key stakeholders. S/he will be responsible for understanding system, site, and provider readiness and receptivity, as well as establishing access to and developing account plans for the accounts/sites of care within the assigned geography. This role will also identify needs and market opportunities that support the divisional go-to-market strategy. S/he will work with cross-functional partners (i.e., Marketing, Sales, Reimbursement, Patient Services, and Medical) to deploy solutions that drive local business opportunities, ensuring alignment in overall execution of the strategy. Responsibilities include: * Establish Access: Engage with health care systems, sites of care and health care professionals involved in Neurology and Alzheimer's disease care to understand the challenges in identified integrated health systems, sites of care, hospitals, academic centers and Alzheimer's Disease Centers of Excellence. * Profile Accounts: Understand the Alzheimer's disease ecosystem, market dynamics, account infrastructure, and account perspectives on diagnosis and management of Alzheimer's disease. Understand the priorities, protocols, and patient flow for accounts/sites of care. * Develop Account Plans: Using knowledge of the healthcare market, evolving trends in care and Alzheimer's disease patient treatment model, create and maintain account plans with tailored strategic objectives and action plans. * Collaboration & communication with cross functional partners: Lead and participate on cross functional business teams to represent customers and field perspectives in strategic planning. Continually coordinate and align strategies, action plans, and communication approaches. Share customer and market insights, perceptions and trends to appropriate Biogen partners to inform and support commercial strategy. Qualifications * Bachelor's Degree desired; alternatively, comparable years of additional, related experience will be considered * 6+ years of progressive, broad commercial experience, including strong strategic account management experience * Experience supporting buy & bill / medical benefit products * Exemplary collaborative ability in a heavily-matrixed environment * Exemplary ability to synthesize a complex, nebulous market environment and create plans of action * Exemplary ability to deal with ambiguity, be resourceful and problem solve * Exemplary ability of resilience and agility * Experience and comfort interacting with C-Suite leadership * One [or several] of the following key experiences are desirable, but not required: o Alzheimer's [symptomatic/diagnostic] or related neuroscience experience o Launch experience, ideally in area of unmet healthcare needs o Experience with co-promotion * Significant travel requirements within assigned territory [up to 50%, some overnight] Additional Information All your information will be kept confidential according to EEO guidelines.
Professional Diversity Network Boston, MA, USA Full-Time

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